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Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

RM 948+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.7/10 Good
Based on 5,316 reviews

Review highlights

  • 9.6
  • 7.1
  • 5.3
  • 5.3

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Computer workstations, located in the lobby, make it easy to stay productive while traveling. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Signature Sleep Experience and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Sauna
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 5,316 reviews
    • 9.6 "Terrific location."
    • 7.1 "Good service."
    • 6.7 "Average cleanliness."
    • 5.9 "Vibe was decent."
    • 5.7 "Bar is ok."
    • 5.3 "Food is average."
    • 5.3 "Rooms are ok."
    • 5.1 "Average value."
    • 4.8 "Breakfast is below average."
    • 4.4 "Internet is poor."
    View all review categories

    Overall rating

    7.9 Good
    Based on 2,073 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
    • 6.1 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
      6.6 "Only 66% thought, the hotel was stylish."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.3 "Bar is ok."
    • 4.9 "Disappointing food."
      3.0 "The price was too high for 70%."
    • 4.7 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 4.3 "Value below average."
      4.8 "52% thought it was overpriced."
      3.5 "65% said the breakfast was too expensive."
      3.0 "The price was too high for 70%."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 3.8 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 2,392 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.8 "Only 68% thought the service was professional."
      6.7 "Housekeeping was ok, according to 67%."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.4 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.2 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.6 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      3.4 "66% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
      4.0 "60% said the breakfast was too expensive."
    • 4.0 "Rooms are not good."
      2.7 "73% said rooms were small."
      1.8 "82% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      3.8 "For 62%, the rooms looked old."
      3.0 "70% were disappointed with the minibar."
      4.0 "60% found problems with the furniture."
    • 3.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
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    Overall rating

    7.0 Good
    Based on 425 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    • 5.3 "Average value."
    • 4.5 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    7.6 Good
    Based on 425 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 5.5 "Vibe was decent."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.7 "Disappointing food."
    • 4.5 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      3.3 "67% said rooms were small."
    • 4.5 "Value below average."
      4.5 "55% thought it was overpriced."
    • 4.3 "Breakfast is below average."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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