DoubleTree by Hilton New York Times Square West

4 stars
7.1
Good
based on 11602 reviews
11,602 reviews
Thu 17/9
-
Fri 18/9
2 guests, 1 room
Deals from
RM 148
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 double beds
RM 148
King room, 1 king bed
RM 457
Double room, 1 king bed
RM 577
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
7.1
Good
11602 reviews

Latest deals for DoubleTree by Hilton New York Times Square West

Thu 17/9
-
Fri 18/9
Standard Room, 2 double beds
RM 148
nightly with fees
King room, bed type unknown
RM 749
nightly with fees
Double room, 2 double beds
RM 2,187
nightly with fees
King room, 1 king bed
RM 457
nightly with fees
Standard Room, 1 king bed
RM 638
nightly with fees
Double room, 2 double beds
RM 734
nightly with fees
King room, bed type unknown
RM 486
nightly with fees
Double room, bed type unknown
RM 657
nightly with fees
Standard Room, bed type unknown
RM 895
nightly with fees
Standard Room, bed type unknown
RM 487
nightly with fees
King room, 1 king bed
RM 568
nightly with fees
Double room, 2 double beds
RM 1,501
nightly with fees
Standard Room, 1 king bed
RM 512
nightly with fees
King room, 1 king bed
RM 642
nightly with fees
Double room, 2 double beds
RM 914
nightly with fees
Standard Room, 1 king bed
RM 512
nightly with fees
King room, 1 king bed
RM 583
nightly with fees
Double room, 2 double beds
RM 846
nightly with fees
Double room, 1 king bed
RM 577
nightly with fees
King room, 1 king bed
RM 645
nightly with fees
Standard Room, 1 king bed
RM 724
nightly with fees
Standard Room, 1 king bed
RM 598
nightly with fees
King room, 1 king bed
RM 683
nightly with fees
Double room, 1 king bed
RM 883
nightly with fees
King room, bed type unknown
RM 603
nightly with fees
Standard Room, bed type unknown
RM 693
nightly with fees
Double room, 2 double beds
RM 1,405
nightly with fees
King room, 1 king bed
RM 653
nightly with fees
Standard Room, 1 king bed
RM 768
nightly with fees
King room, 1 king bed
RM 674
nightly with fees
Double room, bed type unknown
RM 687
nightly with fees
King room, 1 king bed
RM 782
nightly with fees
Standard Room, bed type unknown
RM 1,229
nightly with fees
King room, 1 king bed
RM 697
nightly with fees
Standard Room, 2 double beds
RM 949
nightly with fees
Double room, 2 double beds
RM 1,264
nightly with fees
Standard Room, bed type unknown
RM 712
nightly with fees
Standard Room, bed type unknown
RM 798
nightly with fees
King room, 1 king bed
RM 1,382
nightly with fees
King room, bed type unknown
RM 800
nightly with fees
Double room, 2 double beds
RM 2,586
nightly with fees
Standard Room, 1 king bed
RM 822
nightly with fees
Double room, 1 king bed
RM 846
nightly with fees
King room, 1 king bed
RM 1,482
nightly with fees
Standard Room, bed type unknown
RM 880
nightly with fees
Double room, bed type unknown
RM 901
nightly with fees
King room, bed type unknown
RM 1,045
nightly with fees
King room, 1 king bed
RM 880
nightly with fees
Standard Room, 1 king bed
RM 1,277
nightly with fees
Standard Room, bed type unknown
RM 895
nightly with fees
Standard Room, 1 king bed
RM 951
nightly with fees
King room, 1 king bed
RM 987
nightly with fees
King room, 1 king bed
RM 1,158
nightly with fees
Standard Room, 2 double beds
RM 1,534
nightly with fees
King room, bed type unknown
RM 1,379
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at DoubleTree by Hilton New York Times Square West

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Reviews of DoubleTree by Hilton New York Times Square West

7.1
Good
11602 verified ratings
Wonderful
3193
Very good
2189
Good
1968
Okay
1140
Fair
1070
Mediocre
629
Poor
1414

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, with many finding it convenient for exploring the city and accessing transportation. Staff received mixed feedback, with some guests highlighting helpful and attentive service, while others reported issues with attitude or communication. Cleanliness was generally acceptable, though a few guests encountered problems such as dirty towels or leftover items in rooms. Room size and amenities were common concerns, with several guests describing rooms as small and lacking features like refrigerators or microwaves. Noise from air conditioning and slow elevators were also mentioned as drawbacks.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Amenities3.5 out of 10
Room Size3.5 out of 10
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All reviews

2.0
Poor
John, Mar 2026
Hotel and room were very WARM. Hotel failed to make A/C available when the weather changed and temperatures rose to 70+F.
6.0
Okay
Jerry, Dec 2025
Very disorganized. No heat in the first room. Someone previously knew it too because the thermostat was set all the way up and it was very cold inside. They had no other rooms for us on the first night but brought us a portable heater that kept the room above 57 degrees at least. The next day they moved us to a better room with good heat but we opened the door with our card keys and it was still o...
Read more
6.0
Okay
Gerald, Nov 2025
Good location - easy access to subways. Worn facilities
6.0
Okay
Christa, Sept 2024
Location is okay - next to Port Authority, and close to subway. Very easy to get around the city from this location. Room was extremely small, but manageable. Had to wait forever in the morning to get an elevator. Very busy hotel and only four elevators. Had to wait over 15 minutes to get down to the lobbyist mornings.
6.0
Okay
Mathew, Jul 2023
I feel I need to lower my expectations on the Hilton brand. This is the second time I booked a Hilton-owned hotel through their app and arrived to find what is basically an old motel with the Hilton name slapped on it. The bathroom door particle board was disintegrating, the towels had ragged thready edges and were quite threadbare in places, the elevators were in disrepair... overalll, for nearly...
Read more
4.0
Mediocre
Caroline, Dec 2021
Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.
2.0
Poor
Anonymous, May 2021
Pros (+) Room itself was clean and fine for what I reserved
Cons (-) On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall buildi...
Read more
2.0
Poor
Anonymous, Apr 2021
Pros (+) Good location.
Cons (-) Please call to discuss thank you.
2.0
Poor
Daniel, Apr 2021
Pros (+) Nothing
Cons (-) Everything
8.8
Very good
Kathlene, Feb 2020
Pros (+) The staff were very accommodating and friendly!
Cons (-) Explain the roof access. Both elevators did not go to the roof deck.

Location

350 West 40th Street, New York, NY 10018

What's nearby

  • Times Square0.7 km
  • Madison Square Garden0.7 km
  • Broadway0.8 km
  • Theatre District1 km
  • Empire State Building1.1 km
  • Koreatown1.1 km
  • Rockefeller Center1.2 km
  • Museum of Modern Art1.4 km
  • New York City Center1.4 km
  • Midtown Center1.7 km
  • Tiffany & Co.1.7 km
  • Lincoln Center1.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton New York Times Square West

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
June
RM 1,492
RM 2,352
Cheapest month to stay with an average 54% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

DoubleTree by Hilton New York Times Square West

Which month has the cheapest rates at DoubleTree by Hilton New York Times Square West?

The cheapest month to stay at DoubleTree by Hilton New York Times Square West is January, with an average nightly rate of RM 638. The most expensive month is December at RM 1,883 per night.

What is the cheapest day to book DoubleTree by Hilton New York Times Square West?

The cheapest day to book DoubleTree by Hilton New York Times Square West is Monday, with an average nightly rate of RM 1,102. The most expensive day is Friday at RM 2,352 per night.

How far in advance should you book DoubleTree by Hilton New York Times Square West?

To get the best price at DoubleTree by Hilton New York Times Square West, book around 1 week in advance. This could save you approximately 10% compared to booking last minute.

KAYAK's top tips for your stay at DoubleTree by Hilton New York Times Square West

  • If you’re after a cheap room at DoubleTree by Hilton New York Times Square West, then you should consider staying during the low season. The cheapest deals can generally be found in February and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton New York Times Square West, plan to stay on a Wednesday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at DoubleTree by Hilton New York Times Square West was booked for on KAYAK in the last 2 weeks was RM 1,887, while the most expensive was RM 1,887.
  • How long should you stay at DoubleTree by Hilton New York Times Square West? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at DoubleTree by Hilton New York Times Square West

  • What facilities are available for guests with disabilities at the Double Tree by Hilton New York Times Square West?

    You can choose from several rooms at the hotel, some of which have hearing assistance facilities and include city views. This includes notification devices for the doorbell or knocking, visual alarms and incoming telephone calls for your convenience. Other facilities in rooms include accessible roll-in showers, adjustable desk chairs, Braille room numbers and various audio and strobe alert systems. The entire hotel is wheelchair accessible, and a lift is available to reach upper floors. Accessible parking is also available on-site.

  • What type of entertainment can I find at the Double Tree by Hilton New York?

    The hotel offers live music at the rooftop bar, where you can relax with a drink on the terrace and enjoy the panoramic city views over Times Square and the Manhattan district. Live sports events are also broadcast here, and ticketed stand-up comedy events and live DJ sets regularly take place in the nightclub lounge area. You can also have tickets arranged through the hotel at the relevant charge for shows or nearby attractions.

  • What connections to the airport are located near the Double Tree by Hilton?

    You have several train stations within easy reach of the hotel, including Grand Central, Penn Station and Times Square Station all within a 20-minute walk, where you can find regular airport connections. From Grand Central Station, the subway train will get you to New York Airport (JFK) in just under an hour at a cost of around $11 (£8). A car hire facility is available at the hotel, so if you are driving, you can reach both La Guardia Airport (LGA) and Newark Airport (EWR) within around a 30-minute drive.

  • What facilities can I find at Double Tree by Hilton New York Times Square West for my dog?

    The Double Tree by Hilton offers pet-friendly rooms, which includes dogs and cats. This service is available at an extra charge, and you can request the appropriate accommodation with your booking. If you are travelling with a service animal, however, no fees apply in this case. Pet bowls are supplied.

  • What type of business amenities can I find at the Double Tree by Hilton New York Times Square West?

    You can find private or street parking available nearby if you are driving. The hotel also offers a car hire service. A 24-hour business centre is available with fax and photocopy facilities, and there are three meeting and banquet rooms that can be hired for corporate events and functions for up to 75 people. It is also possible to hire the rooftop bar lounge for your occasion. Porter and laundry services are also offered, as well as newspapers and room service.

  • What amenities are available for children at the Double Tree by Hilton Times Square?

    Family rooms are available and feature TVs with children’s network channels. You can find children’s menus and and a kid-friendly buffet service in the restaurant. Cots are free of charge and can be made available for your room on request. Every child will be welcomed with the hotel's signature chocolate chip cookie.

  • What type of fitness facilities can I find at the Double Tree by Hilton New York?

    You can find a fitness centre in the hotel, which includes a gym and workout room accessible to all guests. The hotel can also arrange cycling or walking tours for you at an extra charge.

  • Where is DoubleTree by Hilton New York Times Square West located?

    DoubleTree by Hilton New York Times Square West is located at 350 West 40th Street in Hell's Kitchen, 0.4 km from the centre of New York. Times Square is the closest landmark to DoubleTree by Hilton New York Times Square West.

  • When is check-in time and check-out time at DoubleTree by Hilton New York Times Square West?

    Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton New York Times Square West.

  • Does DoubleTree by Hilton New York Times Square West offer free Wi-Fi?

    Yes, DoubleTree by Hilton New York Times Square West offers free Wi-Fi.

  • How far is DoubleTree by Hilton New York Times Square West from the airport?

    DoubleTree by Hilton New York Times Square West is 10.3 km from New York LaGuardia.

  • How does KAYAK find such great DoubleTree by Hilton New York Times Square West hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New York Times Square West in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New York Times Square West and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New York Times Square West.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

0.4 km
New York LaGuardia
10.3 km