Would you like to save as your currency permanently or for this visit only?
17 East Monroe Street, Chicago, IL
0.6 km from
We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Very small rooms and poor room service.
The hotel is beautiful and in a great location. The mattress was very uncomfortable.
close to Soldier Field No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.
The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic
Friendly Staff Poor policies
Free filtered bottles of water! Very centrally located to theaters and to the Blue line train to O'Hare airport was very convenient. Easy walk to rent bikes and quiet for sleeping The TV was all the way across the room and air condition did not seem to cool off the room.
Great for a business trip where you don't spend a ton of time in the room. Not so great for a couple's getaway weekend. Room was rather small and room was in need of upgrades.
Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!
Rooms are pretty clean and comfort Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.
Hotel was very well kept; rooms were spacious; location was great for business Hard pillows, hard mattress, street and hallway noise
Walk in shower was nice, bathroom very spacious. Bed was comfortable. Nice location to restaurants and the river. Staff very helpful, especially Dan. Dan was awesome and helped us book another night so we could be in the city longer. Good price too. A few shower tiles were dark, possible mold. It only had one door so water splashed everywhere. A palm-sized piece of the wall was missing and FYI if you don't want to hear street noise such as sirens and honking ask for a room away from the street, you won't get the best view but you'll be able to sleep without interruption.
the reception and the people there are excellent. The gym facilities are outstanding and the people great. Breakfast is not continental. This could be better.
the reception and the people there are excellent. The gym facilities are outstanding and the people great. When I called to have the light bulbs replaced they said they would be right up. They never came. I switched light bulbs in the 4 lamps so I could get work done. The breakfast is not staffed and you have your choice of two cereals
The room was a good size-a bit plain, but comfortable. The entry/exit to Grant Park for the Chicago Marathon was directly across the street. You couldn't put this building in a better place. Great location.
Location Everything but location
Very accommodating and nice place. Excellent value! Nothing!
the staff were very cooperative and freindely. economical hotel in an excellent location the smell of the room