Overview

Club Quarters Hotel, Wacker at Michigan

75 East Wacker Drive, Chicago, IL 60601, United States
+1 312 357 6400

RM 475+

Overall guest ratings

8.1/10 Excellent
Based on 1,808 reviews

Review highlights

  • 9.7
  • 9.5
  • 5.7
  • 5.1

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    Location.

    Views of the Chicago, Ill; skyline are captured from the Club Quarters Hotel, Wacker at Michigan, the Windy City's landmark tower hotel located along the Chicago River at Wacker Street and Michigan Avenue. This hotel stands one block from the NBC Tower and across the river from the Wrigley Building and the Tribune Tower.

    Hotel Features.

    Fully restored to its historic grandeur, the Club Quarters Hotel, Wacker at Michigan showcases neo-Gothic architecture, marble floors and brass fittings in the lobby. Bacino's Italian Bistro & Pizzeria, with casual, split-level seating that overlooks the Chicago River, serves deep dish pizzas daily spun from the freshest ingredients and home-made sauce. This members-only hotel features a bi-level club room and a marble staircase that ascends to a business center with computer stations. The hotel clubroom offers complimentary coffee. Wireless Internet access is complimentary throughout the hotel. Function space accommodates up to 40 people. Recreational amenities include a fitness room that contains cardiovascular and weight-training equipment. Front-desk staff offers tour assistance 24 hours a day.

    Guestrooms.

    The 41-story Club Quarters Hotel, Wacker at Michigan offers 240 guestrooms that overlook Michigan Avenue or the Chicago River. All rooms offer encyclopedias, almanacs and dictionaries. Amenities include satellite TV and iPod docking stations. Décor details include blue-and-green checkered fabrics. Standard rooms feature bathrooms with showers only, while suites contain shower/tub combinations. Suites also have sofas and kitchenettes. All accommodations offer coffeemakers. High-speed wireless Internet access is complimentary. Accessible rooms with roll in showers are available. Adjoining rooms are also available.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,808 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.1 "Food is to die for."
      9.0 "90% enjoyed the snacks that were offered."
      9.3 "Yummy desserts, said 93%."
      9.5 "95% were happy with the price."
      8.8 "88% loved the menu selection."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      8.0 "80% found the restaurant service to be one of the best."
      8.0 "Housekeeping was great, according to 80%."
    • 8.4 "Good value."
      10.0 "100% thought it was a great value."
      9.5 "95% were happy with the price."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.3 "53% thought the minibar was ok."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      3.8 "62% thought the facilities needed updating."
    • 2.5 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.2 Excellent
    Based on 994 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.6 "Internet works perfectly."
      10.0 "100% thought it was a great value."
      9.1 "91% said the wifi quality was great."
    • 9.0 "Food is to die for."
      9.0 "90% enjoyed the snacks that were offered."
      9.3 "93% were happy with the price."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.7 "83% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      3.8 "For 62%, the rooms looked old."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 2.6 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.0 Good
    Based on 235 reviews
    • 9.5 "Terrific location."
    • 9.2 "Food is to die for."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.2 "Good value."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
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    Overall rating

    7.8 Good
    Based on 271 reviews
    • 9.7 "Terrific location."
    • 9.1 "Food is to die for."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.4 "Good value."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.0 "70% complained about the bathroom."
    • 2.3 "Quite uncomfortable."
      1.2 "88% said rooms were small."
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    Overall rating

    8.3 Excellent
    Based on 307 reviews
    • 9.8 "Terrific location."
    • 9.4 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 8.6 "Food is delicious."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were clean enough."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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