The Royal Sonesta Chicago Downtown

4 stars
71 East Wacker Drive, Chicago, IL 60601, United States
Chicago, IL
8.7
Very good
based on 3348 reviews
3,348 reviews
Thu 25/12
-
Fri 26/12
1 room, 2 guests
Deals from
RM 450
/Cheapest rate per night
Room type
Provider
Nightly total
King room
RM 450
Deluxe room
RM 592
Standard Room
RM 605
78 more The Royal Sonesta Chicago Downtown deals
78 more The Royal Sonesta Chicago Downtown deals
Photos of The Royal Sonesta Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Royal Sonesta Chicago Riverfront is located in Chicago and is close to the Art Institute of Chicago. Views of Chicago River and the local area can also be admired from the property.

This art deco hotel provides an in-house fitness centre, free Wi-Fi and a ballroom. Staff are available 24/7 and can help with booking tours and tickets.

Royal Sonesta Chicago Riverfront provides chic rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

During their stay, guests can enjoy breakfast, lunch and dinner at Hoyt's, which offers American dishes. A choice of cafés and restaurants can also be found nearby.

The hotel is situated on the shores of Lake Michigan and is within walking distance of the Chicago Theater and the Michigan Avenue Bridge. Magnificent Mile, Chicago Loop and Millennium Park are a short stroll away.

8.7
Very good rating
Based on 3,348 verified guest reviews

Latest deals for The Royal Sonesta Chicago Downtown

Thu 25/12
Fri 26/12
King room
bed type unknown
RM 450
nightly with fees
bed type unknown
RM 587
nightly with fees
bed type unknown
RM 591
nightly with fees
Standard Room
bed type unknown
RM 605
nightly with fees
bed type unknown
RM 698
nightly with fees
bed type unknown
RM 960
nightly with fees
Double room
1 twin bed
RM 1,144
nightly with fees
1 king bed
RM 1,180
nightly with fees
bed type unknown
RM 1,214
nightly with fees
Superior room
1 king bed
RM 1,908
nightly with fees
bed type unknown
RM 2,760
nightly with fees
1 king bed
RM 5,882
nightly with fees
Premier Room
2 queen beds
RM 1,039
nightly with fees
2 queen beds
RM 1,205
nightly with fees
1 king bed
RM 1,207
nightly with fees
Queen room
2 queen beds
RM 941
nightly with fees
2 queen beds
RM 1,210
nightly with fees
2 queen beds
RM 1,947
nightly with fees
Deluxe room
1 king bed
RM 592
nightly with fees
1 king bed
RM 607
nightly with fees
1 king bed
RM 671
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Royal Sonesta Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Meeting/Banquet facilities
  • Internet

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Meeting/Banquet facilities
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Toilet with grab rails
  • Hypoallergenic

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Smoke alarms
  • Heating

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • 24-hour security
  • First-aid kit

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Royal Sonesta Chicago Downtown

8.7
Very good
3348 verified ratings
Wonderful
1826
Very good
607
Good
465
Okay
168
Fair
145
Mediocre
51
Poor
86

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly staff, but many expressed frustration with the service, particularly regarding issues with deposits and refunds. Cleanliness was also a concern for some, with reports of inadequate housekeeping and maintenance issues in the rooms.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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10
Wonderful
Smilie, Sept 2025
The staff were awesome . Shout to Josh ! He was very helpful with great customer service.
10
Wonderful
Charlie, Jan 2020
Pros (+) Room, Location
10
Wonderful
Bob, Feb 2019
Pros (+) Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons (-) Charging $300 for potential incidental usage is exorbitant.
10
Wonderful
Anonymous, Dec 2018
Pros (+) That shower in the king room was to die for.
Cons (-) No air vents in the bathroom.
7.1
Good
Anonymous, Sept 2018
Pros (+) The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons (-) The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
7.4
Good
Josh, Jul 2018
Pros (+) Great downtown location
Cons (-) An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8.5
Very good
Anonymous, Jan 2018
Pros (+) Great price and location.
Cons (-) The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
10
Wonderful
Anonymous, Oct 2017
Pros (+) Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons (-) Facing the Trump Tower.......
7.7
Good
Anonymous, Aug 2017
Pros (+) Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons (-) No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
6.5
Okay
Anonymous, Aug 2017
Pros (+) Perfect location, easy access to shopping, restaurants and museums
Cons (-) A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.

Location

71 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge179 m
  • Chicago Theater263 m
  • Millennium Park0.6 km
  • Magnificent Mile0.8 km
  • Michigan Avenue0.8 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • River North1.2 km
  • Chicago Board of Trade Building1.2 km
  • Willis Tower1.3 km
  • Grant Park1.4 km
  • Navy Pier1.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Royal Sonesta Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Royal Sonesta Chicago Downtown

  • Where is The Royal Sonesta Chicago Downtown located?

    The Royal Sonesta Chicago Downtown is located at 71 East Wacker Drive in Loop, 1.3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to The Royal Sonesta Chicago Downtown.

  • When is check-in time and check-out time at The Royal Sonesta Chicago Downtown?

    Check-in time is 16:00 and check-out time is 11:00 at The Royal Sonesta Chicago Downtown.

  • How far is The Royal Sonesta Chicago Downtown from the airport?

    The Royal Sonesta Chicago Downtown is 15 km from Chicago Midway.

  • How does KAYAK find such great The Royal Sonesta Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Royal Sonesta Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Royal Sonesta Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Royal Sonesta Chicago Downtown.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.3 km
Chicago Midway
15.0 km

Everything you need to know for your stay in Chicago