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Details
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Reviews
Overall
8.3 Excellent
Based on 9,072 reviews
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All reviews 8.3
-
Couples 8.2
-
Families 8.4
-
Business 7.9
-
Solo 8.3
9.3
8.1
7.8
7.5
7.0
4.7
9.2
7.9
7.4
6.9
5.4
4.2
9.1
7.3
6.8
5.1
4.9
4.6
9.5
7.9
7.5
6.8
5.4
4.6
9.7
7.8
7.5
7.3
6.9
5.1
data provided by TrustYou
"Nice building"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 10.0
We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Mediocre 2.0
Very small rooms and poor room service.
Recent reviews
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Good
6.8+Efficient and clean
-
Excellent
10.0+We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
-
Excellent
10.0+We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,-had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT
RM 587+
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Reviews
Overall
8.7 Excellent
Based on 8,672 reviews
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All reviews 8.7
-
Couples 8.7
-
Families 8.7
-
Business 9.0
-
Solo 8.7
9.0
8.5
7.2
6.9
6.4
6.9
8.7
8.4
8.3
7.0
6.9
6.9
8.6
8.3
7.2
7.0
7.0
6.0
9.4
7.9
7.0
7.0
6.5
6.5
9.0
8.1
7.3
6.8
6.3
6.2
data provided by TrustYou
"Friendly service"
"Great view"
"Wonderful sightseeing"
Recent reviews
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Excellent
10.0+The service was great even if the hotel was sold out!!
-
Good
7.4+My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
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Good
7.4+Nice hotel-I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
RM 596+
Details
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Reviews
Overall
8.7 Excellent
Based on 7,329 reviews
-
All reviews 8.7
-
Couples 8.7
-
Families 8.9
-
Business 8.9
-
Solo 8.6
9.4
8.4
7.8
7.4
6.2
6.2
9.2
8.0
7.9
7.1
6.4
5.8
9.6
8.2
7.6
7.6
6.4
6.3
9.4
8.3
7.8
7.6
7.4
6.5
9.6
8.1
8.0
7.3
7.3
6.3
data provided by TrustYou
"Friendly service"
"Spacious rooms"
"Great view"
Top positive review
Top critical review
Excellent 8.0
location nothing much
Good 6.5
Great location A little jaded
RM 621+
Details
Map
Reviews
Overall
8.4 Excellent
Based on 7,615 reviews
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All reviews 8.4
-
Couples 8.5
-
Families 8.4
-
Business 8.0
-
Solo 8.6
8.8
8.0
7.7
7.3
7.1
7.0
8.5
8.1
7.2
6.7
6.7
6.6
8.3
7.9
7.5
6.8
6.4
6.2
8.8
8.8
7.6
7.1
6.7
6.7
8.5
8.4
7.7
7.4
6.2
6.2
data provided by TrustYou
"Professional service"
"Friendly service"
"Great view"
Top positive review
Top critical review
Excellent 10.0
great hotel with great service
Good 6.0
Clean. Friendly staff. Location is great. The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel. Poor parking options. $125 for two days (non valet) No roof top bar or pool. Charges for any local outgoing calls or 1-800 #'s. A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.
Recent reviews
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Mediocre
2.0-I didnt even stay at your hotel.
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Excellent
10.0+I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.-No complaints.
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Excellent
10.0+great hotel with great service
401 North Wabash Avenue, Chicago, IL
8.7
Distance
0.6 km from
RM 986+
Details
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Reviews
Overall
8.7 Excellent
Based on 2,388 reviews
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All reviews 8.7
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Couples 9.3
-
Families 9.4
-
Business 9.4
-
Solo 9.2
9.3
9.0
8.6
8.6
8.5
7.0
9.3
9.0
9.0
8.6
8.2
4.8
9.5
8.9
8.5
8.3
7.9
4.7
9.2
8.8
8.7
8.7
8.6
8.5
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Spacious rooms"
Recent reviews
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Excellent
10.0+Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
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Excellent
10.0+Everything. Zero complaints-Service was boardline TOO GOOD if that is such a thing
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Good
7.7+Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
RM 1,552+
Details
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Reviews
Overall
9.4 Excellent
Based on 1,468 reviews
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All reviews 9.4
-
Couples 9.6
-
Families 9.5
-
Business 9.5
-
Solo 9.2
9.6
9.6
9.6
9.4
9.4
9.3
9.5
9.5
9.5
9.5
9.3
9.6
9.3
9.2
9.2
9.0
9.7
9.5
9.2
9.1
8.9
9.5
9.5
9.3
9.1
8.9
data provided by TrustYou
"Nice building"
"Friendly atmosphere"
"Stylish hotel"
Recent reviews
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Excellent
9.7+Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.-I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.
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Excellent
10.0+The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
-
Excellent
9.7+I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.-It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.
RM 667+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 4,632 reviews
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All reviews 8.3
-
Couples 8.4
-
Families 7.9
-
Business 8.4
-
Solo 8.8
8.9
8.1
6.5
6.4
6.2
6.1
8.9
8.3
6.1
5.8
5.8
5.6
8.5
7.5
6.6
6.1
5.6
5.5
9.2
8.6
6.6
6.3
6.1
6.0
9.0
8.1
7.1
7.0
6.0
5.8
data provided by TrustYou
"Friendly service"
"Great view"
Top positive review
Top critical review
Excellent 10.0
We loved the special lounge to relax in. It was like having our own kitchen and living room. Everything was great.
OK 5.4
Location - very convenient. One of those hotels that tries to make money on every little extra. Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.
Recent reviews
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Excellent
8.0+Great views, great rooms, great staff, wonderful stay.-Pricey room service
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OK
4.0+Good access to Chicago attractions-#1 WAY TOO EXPENSIVE. Room price was average to low for area. But restaurant was mediocre and priced straight insulting, $29 for a buffet with no omelette bar, no fresh Oj, nothing fresh. Worst buffet for the money ever. #2. No snacks on floors and $5 for 20 Pringles potato chips. No snack food in area especially late night. Room service slow and speedy. #3. $70 for parking. No validation or discount for hotel customers, across the street its $35 also borderline insulting
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Excellent
8.5+The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!-No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.
RM 445+
Details
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Reviews
Overall
8.3 Excellent
Based on 4,583 reviews
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All reviews 8.3
-
Couples 8.3
-
Families 8.1
-
Business 8.1
-
Solo 8.3
9.3
8.5
8.0
7.7
5.0
4.1
9.4
8.6
8.3
8.2
5.0
5.0
9.1
8.4
4.6
3.9
3.7
9.4
8.8
8.6
8.5
8.2
6.7
9.7
8.8
8.4
8.0
7.7
4.9
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic
Mediocre 2.0
Friendly Staff Poor policies
Recent reviews
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Good
7.7+Most things we wanted to see were just off the L, we had to walk 6 blocks maximum.-There was a lack of dance bars for people our age without a ridiculous cover charge
-
Mediocre
2.0+Friendly Staff-Poor policies
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Excellent
10.0+The location was great and checking in and out was very easy. Complementary water bottles were also great!
RM 529+
Details
Map
Reviews
Overall
8.0 Excellent
Based on 3,876 reviews
-
All reviews 8.0
-
Couples 8.0
-
Families 8.0
-
Business 7.8
-
Solo 8.2
9.4
8.6
7.0
6.5
6.5
5.8
9.4
8.1
6.4
6.0
5.8
5.6
9.0
8.8
6.0
5.8
5.8
5.4
9.6
7.7
6.6
6.0
5.9
5.3
9.4
8.4
6.7
6.4
6.4
5.4
data provided by TrustYou
"Friendly atmosphere"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
OK 4.0
The location of the hotel is perfect. It is within walking distance to the parks and many other attractions. The decor was not that of what I expected at The Hard Rock. Our first room was dirty and incredibley small. The staff was very accommodating and moved us to what was supposed to be a nicer room. The new room was a bit larger but still not very clean. There was urine spatter all around the floor by the toilet. The couch appeared to have stains on the cushions. I can only imagine what those were. The furniture was more than weathered and worn looking as well. It was a very underwhelming expierence of which we will not be repeating!
Recent reviews
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Good
6.0+Staff was helpful. facilities were clean-Floor wasnt finished week. Tiles in bathroom were not fully set.
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Excellent
8.2+Very convenient location right on Michigan Ave. You won't run out of places to eat or stores to shop. I'm a music enthusiast and the memorabilia on the walls is a nice touch. Also a guitarist and the ability to have your own guitar brought to your room to play was pretty sweet. A Jamaican style bar club along with a nice steak/bar restaurant are in it (Although a little pricey)-Been to many hotels due to my line of work. Although the ambience is nice Its not much more then anything you'd find at a Holiday Inn or Hampton. Seems a bit on the older side. Don't know about the more expensive rooms. But ours did not come with a fridge or microwave ( you can purchase them)
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Good
6.8-The bed was ok, internet terribly slow and choppy, and gym very old.
Details
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Reviews
Overall
9.0 Excellent
Based on 4,042 reviews
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All reviews 9.0
-
Couples 8.9
-
Families 8.9
-
Business 9.0
-
Solo 8.7
9.4
9.3
9.2
9.0
8.9
6.9
9.4
9.4
8.7
8.6
8.0
6.4
9.4
9.2
8.9
8.7
7.9
6.5
9.5
9.3
9.2
9.1
8.3
9.3
9.2
9.1
9.0
8.9
6.1
data provided by TrustYou
"Comfortable beds"
"Spacious rooms"
"Clean rooms"
Top positive review
Top critical review
Excellent 8.5
We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door. View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
Good 6.2
Location Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.
Recent reviews
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Excellent
9.1+We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!-While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
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Excellent
8.5+The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.-Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
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Excellent
10.0+There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
RM 633+
Details
Map
Reviews
Overall
8.7 Excellent
Based on 3,801 reviews
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All reviews 8.7
-
Couples 8.6
-
Families 8.5
-
Business 8.7
-
Solo 8.6
9.5
8.7
8.6
8.1
4.8
4.6
9.7
8.9
8.4
7.8
5.3
4.4
9.1
8.6
8.4
7.8
6.4
4.5
9.2
8.8
7.9
6.9
4.7
4.6
9.6
8.4
7.8
7.1
4.8
4.7
data provided by TrustYou
"Pleasant entrance area"
"Beautiful architecture"
"Stylish hotel"
Top positive review
Top critical review
Excellent 9.7
Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay. Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for. If you have a choice, I would recommend booking with another agency for this location.
OK 4.0
Staff was very friendly Sense of style The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow Paper thin walls Poor internet Small bathroom (even for small people) SLOW and small elevators Couldn't get receipt at checkout (printer not working, system didn't allow for email) All in all, it was a stressful stay
Recent reviews
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OK
5.1-Rooms were incredibly tiny. Elevators did not work.
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Excellent
9.1+Very clean and friendly staff-No iron in the room
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Good
6.5+The location. My wife and I went to see the Phantom of the Opera playing next door at the Cadillac Palace. I can't say enough about the convenience of having the hotel next door. no having to walk blocks to our vehicle. Walked down the sidewalk and into the hotel, was able to avoid the cold Chicago weather.-The Room. We stayed in Room 405. Our view out of the 2 windows, the first was a brick wall, the second, an alley way. At about 2am, for some reason the windows decided they wanted to bang against the frame endlessly, not allowing neither my wife or I to sleep. The bed was definately not a King Bed, and for it being a Premier Room, I would have expected the bathroom to be bigger than the size of a closet. I can't say I wouldn't stay here again, but would want to see the room before check-in.
Details
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Reviews
Overall
8.4 Excellent
Based on 3,410 reviews
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All reviews 8.4
-
Couples 8.4
-
Families 8.7
-
Business 8.3
-
Solo 8.2
9.5
9.0
9.0
5.3
5.3
4.6
9.6
8.8
8.5
5.2
4.0
3.3
9.6
9.0
8.4
8.1
6.1
4.4
9.6
9.1
9.0
7.9
5.2
4.3
9.7
8.9
8.8
7.8
5.2
4.5
data provided by TrustYou
"Great view"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
Room very clean and cozy. Excellent location for downtown. Great value for the money. It was difficult to locate and find initally when we were driving and trying to checkin.
Good 6.0
Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that. They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.
Recent reviews
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Good
6.3+The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.-The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!
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Excellent
10.0+Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
-
OK
4.5+Good location-My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.
RM 709+
Details
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Reviews
Overall
9.4 Excellent
Based on 3,049 reviews
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All reviews 9.4
-
Couples 9.5
-
Families 9.6
-
Business 9.3
-
Solo
9.3
9.3
9.3
9.2
9.0
5.4
9.7
9.3
9.3
9.1
9.1
5.8
9.4
9.4
9.1
9.1
8.4
9.4
9.2
9.2
9.2
9.1
data provided by TrustYou
"Friendly atmosphere"
"Friendly service"
"Stylish hotel"
Recent reviews
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Excellent
9.7-Gym kind of sucks.
-
Good
7.1-We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
-
Excellent
8.0+Staff is wonderful.-Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.
505 North Michigan Avenue, Chicago, IL
8.5
Distance
1.1 km from
RM 629+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 3,413 reviews
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All reviews 8.5
-
Couples 8.5
-
Families 8.3
-
Business 8.2
-
Solo 8.3
9.4
8.4
8.3
7.2
7.2
6.8
9.1
8.5
7.7
6.8
6.5
6.0
9.1
8.4
8.2
6.8
6.7
6.7
9.3
8.5
7.1
6.7
6.3
5.4
9.6
8.2
7.2
7.1
6.4
5.9
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 8.5
Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
Good 6.5
Pretty hotel with nice location Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
Recent reviews
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Excellent
10.0-Lack of comfortable lounge area in the bar area. Years back there was a very ample lounge area for either for couples or larger groups. Too bad they eliminated it. I am also glad the re-opened the pool early.
-
Excellent
10.0+This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).-Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
-
Excellent
8.5-Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
RM 436+
Details
Map
Reviews
Overall
8.1 Excellent
Based on 3,422 reviews
-
All reviews 8.1
-
Couples 8.2
-
Families 8.2
-
Business 7.8
-
Solo 8.4
9.6
9.0
8.4
8.2
8.2
4.8
9.5
9.2
8.8
8.7
8.4
4.1
9.7
8.7
8.7
8.2
4.5
3.4
9.7
8.4
8.3
7.3
5.0
3.8
9.7
8.3
8.1
8.0
6.7
5.3
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.8
Free filtered bottles of water! Very centrally located to theaters and to the Blue line train to O'Hare airport was very convenient. Easy walk to rent bikes and quiet for sleeping The TV was all the way across the room and air condition did not seem to cool off the room.
Good 6.5
Great for a business trip where you don't spend a ton of time in the room. Not so great for a couple's getaway weekend. Room was rather small and room was in need of upgrades.
Recent reviews
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Excellent
9.1+Loved the free coffee and water on each level. Staff was friendly and accommodating.-Walls were thin, and you could hear other guests making noises and playing music in their rooms.
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OK
5.1+Free wifi and free water.-My "queen" bed was really two twin beds pushed together which lead to an uncomfortable nights sleep. The room was also the size of a closet but I was too exhausted from my flight to put up a stink.
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Good
6.5+Great for a business trip where you don't spend a ton of time in the room.-Not so great for a couple's getaway weekend. Room was rather small and room was in need of upgrades.
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