Hotels near Gold Coast (Chicago) from RM 494/night

Sofitel Chicago Magnificent Mile

20 East Chestnut Street, Chicago, IL

8.8

Excellent

13,772 reviews

Distance

0.4 km from

Check-in

Check-out

RM 723+

Details

Map

Reviews

Excellent city hotel. Close to Starbucks. Good for sightseeing and located near shopping areas. Beautiful beach. Excellent city hotel. Close to Starbucks. Good for sightseeing and located near shopping areas. Beautiful beach. accorhotels.com Read more

Location

9.5

Service

8.8

Wellness Area

6.3

WiFi

6.1

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

Overall

Based on 13,772 reviews

All reviews 8.8
Couples 9.1
Families 9.0
Business 8.7
Solo 8.8

Location
9.5

Service
8.8

Cleanliness
8.2

Amenities
8.2

Vibe
8.2

Wellness Area
6.3

Location
9.6

Service
8.7

Comfort
8.0

Room
7.9

Breakfast
7.4

WiFi
6.3

Location
9.2

Service
8.8

Comfort
7.5

Room
7.5

Breakfast
7.1

Location
9.5

Service
9.1

Food
8.1

Bar and Beverages
8.1

Breakfast
7.8

Wellness Area
6.4

Location
9.5

Service
8.8

Cleanliness
8.1

Comfort
7.6

Room
7.4

Breakfast
6.9

data provided by TrustYou

"Comfortable beds"

"Great reception"

"Professional service"

Top positive review

Top critical review

Excellent 10.0

May 2017

Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

OK 5.1

Jan 2017

The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street. The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Recent reviews

Excellent

Reviewed Jan 2016

10.0

beautiful hotel bed was too soft
Excellent

Reviewed Dec 2016

8.5

I would have preferred a discount on the Parking for staying in the hotel.
Excellent

Reviewed Mar 2017

9.7

Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile. More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
Excellent

Reviewed Jul 2016

10.0

Great spot. Conveniently located. Pleased overall with the property.
OK

Reviewed Jan 2017

5.1

The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street. The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
Excellent

Reviewed Feb 2016

8.8

The French ambiance. A bit expensive.
Excellent

Reviewed May 2016

10.0

we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city. it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
Excellent

Reviewed May 2017

10.0

Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent

Reviewed Feb 2016

10.0

Rooms too small
Excellent

Reviewed Jan 2016

8.5

Great location, beautiful room and good staff. Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
Excellent

Reviewed Apr 2017

8.8

Great location, great value for the price. Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

previous reviews

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Four Seasons Hotel Chicago

120 East Delaware Place, Chicago, IL

9.3

Excellent

673 reviews

Distance

0.3 km from

Check-in

Check-out

RM 1,210+

Details

Map

Reviews

Excellent business hotel. Fantastic service. Great pool. Great location. Excellent business hotel. Fantastic service. Great pool. Great location. Expedia Read more

Wellness Area

10.0

Location

9.8

Pool

9.4

Service

9.3

Pool

Bicycle hire

Pets allowed on request. Charges may apply.

Spa

Overall

Based on 673 reviews

All reviews 9.3
Couples 9.5
Families 9.1
Business 9.5
Solo 8.9

Wellness Area
10.0

Location
9.8

Pool
9.4

Service
9.3

Amenities
8.6

Food
8.6

Wellness Area
10.0

Location
9.8

Pool
9.5

Service
8.7

Comfort
8.5

Location
9.9

Service
9.2

Comfort
8.5

Room
7.3

Service
9.4

Room
7.3

Service
9.4

Room
8.1

data provided by TrustYou

"Professional service"

"Friendly service"

"Great view"

Top positive review

Top critical review

Excellent 8.8

Jul 2017

The food options were excellent. We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

OK 5.7

Dec 2010

The bed is gorgeusly confortable Many problems with shower, room cleaning, front desk attendece, etc.

Recent reviews

Good

Reviewed Dec 2010 by Anonymous

7.7

Location/spa and swimming pool None
Excellent

Reviewed Jul 2017

8.8

The food options were excellent. We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
Excellent

Reviewed Jun 2014

8.3

Hotel has great location, very nice accomodations. There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.
Good

Reviewed Aug 2010 by Anonymous

7.7

Location! And they left a small treat for my child every afternoon.
Good

Reviewed Jul 2010 by Anonymous

8.0

They had absolutely no trace of our reservation on arrival, but after some spirited discussion more than made good the upheaval.
Excellent

Reviewed Jul 2016

10.0

Great restaurant recommendation and service!
OK

Reviewed Dec 2010 by Anonymous

5.7

The bed is gorgeusly confortable Many problems with shower, room cleaning, front desk attendece, etc.
Excellent

Reviewed Sep 2015

8.5

Very good welcome and staff performance An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
Good

Reviewed Aug 2010 by Anonymous

7.7

when I make check out from the hotel they told me i have to pay more than what booking website show me,after desscution they agree to refund 110 $ to me.
Good

Reviewed Apr 2010 by Anonymous

8.0

Comfortable, elegant, convenient excellent accomodations. Food very good but somewhat overpriced. The hotel tower is very tall and our initial room on the 40th floor was very noisy in the wind and rain storm. The swaying was not noticable but the sound of creaking wall and ductwork was uncomfatably loud. The staff did move us to a lower floor to a large apartment suit which was very quiet.
Good

Reviewed Oct 2010 by Anonymous

7.7

Very good location.

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Waldorf Astoria Chicago

11 East Walton, Chicago, IL

9.2

Excellent

466 reviews

Distance

0.1 km from

Check-in

Check-out

RM 1,425+

Details

Map

Reviews

Excellent luxury hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Fantastic service. Great pool. Awesome vibe. Excellent luxury hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Fantastic service. Great pool. Awesome vibe. Hilton Read more

Location

9.6

Comfort

9.4

Bar and Beverages

6.7

Value for money

5.2

Pool

Pets allowed on request. Charges may apply.

Spa

Fitness centre

Overall

Based on 466 reviews

All reviews 9.2
Couples 9.2
Families 9.6
Business
Solo 9.1

Location
9.6

Comfort
9.4

Wellness Area
9.4

Vibe
9.1

Service
9.1

Bar and Beverages
6.7

Location
9.7

Comfort
9.2

Vibe
9.2

Service
9.1

Room
8.1

Location
9.6

Comfort
9.3

Service
9.0

Cleanliness
8.5

Room
8.3

Room
8.1

data provided by TrustYou

"Impressive bathroom"

"Great shopping"

"Friendly service"

Recent reviews

Excellent

Reviewed Mar 2014

10.0

Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.
Excellent

Reviewed Dec 2016

8.5

Beautiful. Comfortable, luxurious. Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

The Whitehall Hotel

105 East Delaware Place, Chicago, IL

8.2

Excellent

3,477 reviews

Distance

0.3 km from

Check-in

Check-out

RM 494+

Details

Map

Reviews

Very good boutique hotel. Close to Navy Pier. Great location. Very good boutique hotel. Close to Navy Pier. Great location. Hotels.com Read more

Location

9.5

Service

8.6

Room

5.6

Wellness Area

5.3

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

Overall

Based on 3,477 reviews

All reviews 8.2
Couples 8.4
Families 8.4
Business 7.8
Solo 8.4

Location
9.5

Service
8.6

Cleanliness
7.3

Comfort
6.6

WiFi
6.0

Room
5.6

Location
9.7

Service
8.5

Bar and Beverages
7.1

Comfort
6.4

WiFi
6.3

Room
5.8

Location
9.7

Service
8.6

Cleanliness
7.1

Value for money
6.6

Room
5.8

Breakfast
5.2

Location
9.5

Service
9.0

Value for money
7.0

Cleanliness
6.9

WiFi
5.5

Room
5.1

Location
9.5

Service
8.4

Cleanliness
7.4

Comfort
6.8

Value for money
6.3

WiFi
6.1

data provided by TrustYou

"Comfortable beds"

"Friendly service"

Top positive review

Top critical review

Excellent 10.0

Aug 2017

Located in the heart of Gold Coast, close to great food and shopping. Best value....

Poor 2.0

Aug 2017

Nothing. Will not be back . Room and hall smelled of smoke . Rooms do not look like pictures - beat up furniture , old tattered carpets, needs deep cleaning and painting at the minimum . Not a 4 star property .

Recent reviews

Good

Reviewed Jul 2016

8.0

-Perfect Location: We walked EVERYWHERE and the Whitehall was always a great starting point and place to come back to for a moment of rest. -Friendly Staff -Good value: We spent very little time in the room, so it served it's purpose. -Steps away from the John Hancock Building and Michigan Ave. -Carpet was a little grungy. -Bed wasn't super comfy, but I still slept well. Overall, a good value for the money. Would stay here again because it was such a great location and the staff was very friendly.
OK

Reviewed Jan 2017

4.5

The location was pretty much the only good part of this hotel. Bed was comfortable, but it should be for the price. Parking is expensive, be sure to use valet if you plan to use your car. Check spot hero for cheaper places to park if you self park. Hotel is old. It is maintained fairly well but it does show its age in dated bathroom fixtures. First hotel I have ever been in with no alarm clock, didn't provide any soap for the shower either. It is decent but I would look elsewhere. Isn't worth the price and doesn't deserve its rating.
Good

Reviewed Nov 2016

6.5

The only thing going for the hotel is location and price. The rooms were small and dark. The bathroom had the most perplexing layout and the hot water took a full 5 minutes to get hot for a shower. It wasn't as clean as I like a hotel to be (hair from previous guests on the shower wall. Gross).
Good

Reviewed Aug 2016

8.0

The location was right on the money, with some of the sights of downtown just a few minutes away. The price was also very good. Our room did not have a fridge for us to put leftovers into or a microwave to heat them in. Also, the window coverings needed a good update and looked old and grungy.
Good

Reviewed Nov 2016

8.0

Friendly and courteous staff The vent was blowing air at my face every time the hvac kicked in while I was trying to sleep.
Excellent

Reviewed Sep 2016

9.1

Likes the character and location. Beds were comfortable and space was good. Tv was huge and state of the art. Bathroom was small and outdated.
Good

Reviewed May 2017

7.1

The room was clean, though very dark, and the bed was comfortable. As others have pointed out, it is within walking distance of most downtown shopping areas and about half an hour from the Magnificent Mile. The front desk staff were clipped and curt, which was unexpected, and made for a chilly welcome to the Windy City. As mentioned, the room was darker than expected, and the two outlets for charging equipment were located along the far wall, underneath the desk, which had a drawer that would not close. This drawer's corners caused several near-accidents, unsurprisingly. The bathroom was clean and pleasantly designed, but very small. We were dissatisfied with the room service and front desk experience. When we ordered breakfast, we expected more than a few eggs on an English muffin, and we received two small scones, rather than our order of a scone and a croissant. When this was mentioned at checkout, I was told that a manager would give me a call, which never happened.
Excellent

Reviewed Apr 2017

8.8

Location - decor - cleanliness Terrible Wi-Fi
Poor

Reviewed Aug 2017

2.0

Nothing. Will not be back . Room and hall smelled of smoke . Rooms do not look like pictures - beat up furniture , old tattered carpets, needs deep cleaning and painting at the minimum . Not a 4 star property .
Excellent

Reviewed Oct 2016

8.2

Super comfy bed, awesome location. Hotel is steps from the magnificent mile and a short walk to the lake. Small lobby and elevators, room was in need of some small wear and tear repairs.
Good

Reviewed Oct 2016

7.7

Comfortable beds A little pricey and some attn to detail needed for rooms falling apart. (Cracks in ceilings etc)
Excellent

Reviewed Aug 2017

10.0

Located in the heart of Gold Coast, close to great food and shopping. Best value....

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Park Hyatt Chicago

800 North Michigan Avenue, Chicago, IL

9.1

Excellent

515 reviews

Distance

0.7 km from

Check-in

Check-out

RM 1,257+

Details

Map

Reviews

Excellent romantic hotel. Located near shopping areas. Great pool. Excellent romantic hotel. Located near shopping areas. Great pool. Hyatt Read more

Pool

10.0

Location

9.6

Breakfast

6.1

Value for money

5.0

Pool

Bicycle hire

Pets allowed on request. Charges may apply.

Spa

Overall

Based on 515 reviews

All reviews 9.1
Couples 8.9
Families 8.4
Business 9.4
Solo 9.0

Pool
10.0

Location
9.6

Food
9.0

Service
9.0

Comfort
8.4

Breakfast
6.1

Location
9.5

Service
9.1

Comfort
8.3

Room
8.1

Cleanliness
7.2

Value for money
4.7

Location
9.3

Service
8.2

Room
7.5

Location
9.7

Food
9.0

Service
8.8

Comfort
8.0

Room
7.7

Service
8.8

Room
7.7

data provided by TrustYou

"Friendly service"

"Great view"

"Spacious bathroom"

Top positive review

Top critical review

Excellent 10.0

Aug 2017

Great hotel and location! Close to everything and staff was extremely nice and accommodating!

Poor 1.0

Aug 2017

Was very disappointed with our stay here.. service was horrible ... called for towels twice and never brought them till we were ready to checkout... not happy at all with the cleanliness or bed situations !! The beds were hard and so small...

Recent reviews

Excellent

Reviewed Aug 2017 by Verified Hotel Guest

10.0

Great hotel and location! Close to everything and staff was extremely nice and accommodating!
Poor

Reviewed Aug 2017 by Kelly

1.0

Was very disappointed with our stay here.. service was horrible ... called for towels twice and never brought them till we were ready to checkout... not happy at all with the cleanliness or bed situations !! The beds were hard and so small...
Excellent

Reviewed Aug 2017 by Torrey

10.0

Unbelievable customer service, great location, and one of the best rooms we have ever stayed.
Excellent

Reviewed Aug 2017 by Kelly

9.0

This guest did not leave comments about this hotel.
OK

Reviewed Jul 2017 by Donna

5.0

This guest did not leave comments about this hotel.
Good

Reviewed Jul 2017 by Eric

8.0

Staff were very friendly I did not like having to pay $50 extra for a room with 2 beds.
Excellent

Reviewed Aug 2017 by Verified Hotel Guest

10.0

Location and customer service. Everyone we came in contact with at the hotel were professional, helpful, and very friendly!!!
Excellent

Reviewed Aug 2017 by Verified Hotel Guest

10.0

The smell, location and large size of the room Loved it all!
Good

Reviewed Aug 2017 by Verified Hotel Guest

8.0

Beds, bathroom Not really
Excellent

Reviewed Jul 2017 by Verified Hotel Guest

10.0

This guest did not leave comments about this hotel.
Good

Reviewed Aug 2017 by Robert

8.0

Staff was cordial and accommodating
Excellent

Reviewed Jul 2017 by Earl

10.0

This guest did not leave comments about this hotel.

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Raffaello Hotel

201 East Delaware Place, Chicago, IL

8.3

Excellent

3,654 reviews

Distance

0.7 km from

Check-in

Check-out

RM 494+

Details

Map

Reviews

Very good for traveling with friends. Close to Navy Pier. Good for sightseeing and located near shopping areas. Very good for traveling with friends. Close to Navy Pier. Good for sightseeing and located near shopping areas. iHotelier/iStay Read more

Location

9.4

Wellness Area

8.9

Room

6.4

Vibe

5.2

Fitness centre

Restaurant

Bar/Lounge

Child-friendly

Overall

Based on 3,654 reviews

All reviews 8.3
Couples 8.5
Families 8.3
Business 8.4
Solo 8.3

Location
9.4

Wellness Area
8.9

Service
7.9

Comfort
6.9

Cleanliness
6.6

Room
6.4

Location
9.6

Bar and Beverages
8.2

Service
8.0

Comfort
7.4

Room
6.6

Cleanliness
6.5

Location
9.6

Service
8.2

Cleanliness
6.4

Comfort
6.3

Room
6.2

Vibe
5.0

Location
9.6

Bar and Beverages
8.6

Service
8.0

Cleanliness
6.8

Comfort
6.7

Room
6.3

Location
9.7

Bar and Beverages
8.4

Service
7.4

Comfort
7.1

Cleanliness
6.7

Room
6.4

data provided by TrustYou

"Spacious rooms"

"Comfortable beds"

Top positive review

Top critical review

Excellent 10.0

Nov 2014

Every thing is good

Good 6.4

Nov 2007

Convenience of location, quietness of location, beds, comforters and pillows quite comfortable, staff quick to respond Bathroom: design flaw allows shower water to immediately drain onto floor, which has no drain; sink counter won't hold soap; inadequate # towel racks.

Recent reviews

Good

Reviewed Nov 2007 by Anonymous

6.4

Convenience of location, quietness of location, beds, comforters and pillows quite comfortable, staff quick to respond Bathroom: design flaw allows shower water to immediately drain onto floor, which has no drain; sink counter won't hold soap; inadequate # towel racks.
Good

Reviewed Oct 2007 by Anonymous

7.2

The very comfortable bed. There was no counter top or shelf in the bathroom for storing personal items such as toothbrushes and travel bag of toiletries.
Good

Reviewed Oct 2010 by Anonymous

7.3

the size, cleanliness of rooms was a great value for price. did not like the fact that housekeeping knocks on your door at 8am if you did not put do not disturb sign up.
Good

Reviewed Nov 2010 by Anonymous

7.0

should have free wi-fi
Good

Reviewed Nov 2007 by Anonymous

8.0

location
Good

Reviewed Oct 2010 by Anonymous

7.3

We had a great time.It was really comfortable and had the best ubication! We will recomend it! Front desk personel at night must improve!!
Good

Reviewed Oct 2010 by Anonymous

6.7

The location is fantastic. It is great for sightseeing and shopping. The room was comfortable and modern. The beds were comfortable. The staff on check-in were not very friendly. The room was not equipped with a coffeemaker and should have been. The elevators are small and no one offered to help us with taking our luggage to our room. We had asked for a baby crib to be placed in the room on our reservation special requests and when we checked in, we were told there was no crib in the hotel. However, the staff ensured that a crib was delivered to the room immediately.
Excellent

Reviewed Nov 2014

10.0

Every thing is good
Good

Reviewed Feb 2008 by Anonymous

8.0

The front desk was so nice and helpful! I would definitely recommmend this hotel to friends and stay here again!
Good

Reviewed Feb 2007 by Anonymous

8.0

Service
Good

Reviewed Oct 2010 by Anonymous

7.7

The location for us worked but the bathrooms need more space for storing cosmetics, toothbrushes, The showers sprayed water all over the floor and is a bad design. Otherwise, we enjoyed our stay and would return if the price stays lower as others in the area. same above

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Millennium Knickerbocker Chicago

163 East Walton Place, Chicago, IL

8.4

Excellent

3,388 reviews

Distance

0.5 km from

Check-in

Check-out

RM 507+

Details

Map

Reviews

Very good romantic hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Very good romantic hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Millennium Knickerbocker Chicago Read more

Location

9.3

Service

8.3

Room

6.3

Value for money

5.5

Tennis

Bicycle hire

Fitness centre

Restaurant

Overall

Based on 3,388 reviews

All reviews 8.4
Couples 8.3
Families 8.4
Business 8.1
Solo 8.3

Location
9.3

Service
8.3

Cleanliness
7.3

Breakfast
6.7

Vibe
6.5

Room
6.3

Location
9.2

Bar and Beverages
9.0

Service
8.2

Cleanliness
6.8

Breakfast
6.5

Vibe
6.4

Location
9.3

Service
8.5

Breakfast
7.1

Cleanliness
7.0

Vibe
6.0

Room
5.9

Location
9.4

Service
7.7

Cleanliness
7.5

Room
6.3

Vibe
6.1

Comfort
5.9

Location
9.2

Service
7.9

Cleanliness
7.1

Breakfast
6.5

Room
6.3

Vibe
6.1

data provided by TrustYou

"Comfortable beds"

"Friendly service"

Top positive review

Top critical review

Good 8.0

Sep 2014

location - rooms - Having to pay for wifi

OK 5.0

Apr 2012

Rate and location. Nice bathroom fixtures and room furnishings Common areas are worn and tattered.. Looks tired and dirty Although I requested a non smoking room, my room smelled ,like smoke and needed to be deodorized

Recent reviews

OK

Reviewed Apr 2012 by Anonymous

5.0

Rate and location. Nice bathroom fixtures and room furnishings Common areas are worn and tattered.. Looks tired and dirty Although I requested a non smoking room, my room smelled ,like smoke and needed to be deodorized
Good

Reviewed Jul 2010 by Anonymous

7.7

checking in
Good

Reviewed Sep 2010 by Anonymous

6.3

Excellent location - a great place to stay for exploring the city of Chicago! Quick taxi ride in from O'Hare airport (approx $40), close to tour bus stops & many sights.
Good

Reviewed Apr 2012 by Anonymous

7.2

The staff was very welcoming and helpful. From Sean at the front desk, to Tom the bellman, Andre and Stephen in the restaurant and Tom at the front door. The beds were beyond comfortable. I wanted to take my bed home with me. Good Location - 1 block off of Michigan Avenue and 1 block from the Lakeshore. My only complaint is the lighting in the bathroom. Putting make up on was difficult due to the lighting in the bathroom and the depth of the vanity. A lighted makeup mirror attached to the wall just in side the door would help with that.
Good

Reviewed Sep 2014

8.0

location - rooms - Having to pay for wifi
Good

Reviewed Nov 2010 by Anonymous

7.7

Checkin and checkout were extremely easy. The restaurant served a wonderful breakfast, and the waitstaff were friendly and helpful.
Good

Reviewed Nov 2010 by Anonymous

8.0

This was a beautiful hotel. Location was great...very safe neighborhood! The bed was so comfortable that I didn't want to get out of it. I would stay here again for sure.
Good

Reviewed Sep 2010 by Anonymous

7.7

We loved the newly remodeled room. It felt very clean. The bedding was soft and inviting. We did not like the overhead shower, however, it was not necessary that we use it because there was a hand-held shower head as well. But honestly, just a nice wall mounted shower head is best.
OK

Reviewed Feb 2009 by Anonymous

6.0

Conveniently located. Charm and romantic setting!
Good

Reviewed Aug 2010 by Anonymous

8.0

Everything in the hotel was perfect! The location was excellent, the staff was very very friendly ( especially Birsen in the reception and Tom in the luggage), the cleaning ladies were doing a wonderful job. We enjoyed every singel minute in the hotel. The room was large and comfortable; very relaxing bed and no noise from outside or other rooms.
OK

Reviewed May 2009 by Anonymous

5.6

The room was great, very clean and comfartable. The bathroom was especially great. Very nice However it was crazy to charge people $10 per night for slow internet access. I once stayed at a cheap motel that had internet access for all its guests. It is for that reason alone I would not return. Its almost insulting not to have free wifi in a four star hotel

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The Drake, a Hilton hotel

140 East Walton Place, Chicago, IL

8.6

Excellent

2,237 reviews

Distance

0.4 km from

Check-in

Check-out

RM 725+

Details

Map

Reviews

Excellent lake hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Awesome vibe. Beautiful beach. Excellent lake hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Awesome vibe. Beautiful beach. Hilton Read more

Beach

10.0

Location

9.6

Cleanliness

6.2

Comfort

6.2

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

Overall

Based on 2,237 reviews

All reviews 8.6
Couples 8.6
Families 8.5
Business 8.4
Solo 8.4

Beach
10.0

Location
9.6

Service
8.7

Breakfast
8.1

Vibe
7.1

Cleanliness
6.2

Location
9.4

Service
8.4

Breakfast
7.8

Vibe
7.1

Cleanliness
6.4

Comfort
6.4

Location
9.5

Service
8.6

Breakfast
8.2

Vibe
6.7

Comfort
6.1

Cleanliness
5.6

Location
9.3

Service
8.2

Vibe
7.1

Room
5.6

Location
9.4

Service
8.4

Food
7.2

Vibe
6.9

Cleanliness
6.3

Comfort
6.0

data provided by TrustYou

"Friendly atmosphere"

"Great shopping"

Top positive review

Top critical review

Excellent 10.0

May 2017

An architectural gem in downtown Chicago with old look but kept updated with modern amenities. It shows it's age sometimes but that is the charm of it. Just know that there is no lounge access for Hilton Gold members which is strange for a property with a lounge.

OK 5.7

Apr 2017

Location was great. Booked and paid for a King bed -- received a double bed. Hotel offered $40 off dinner at their in-house restaurant. Could not offer any other room accommodations - nothing with a view, not a bigger room, and not what I ordered and paid for -- a room with a King size bed. Slept uncomfortably most of the night. Separately, went to breakfast in the hotel and the windows were very dirty.

Recent reviews

Good

Reviewed Aug 2016

6.2

Staff were tremendous Hotel needs updating. It is old, worn and dirty
OK

Reviewed Sep 2014

5.3

Room was clean. No recreational stuff no pool no sauna nothing it was boring.
Mediocre

Reviewed May 2015

3.7

not much Room was 'nasty' for a 4 star hotel. -broken soap dish on the floor -faucet handle was not fastened and fell. -really dirty carpet -old building. poorly renovated. bad paint job in the hallways.
Good

Reviewed Sep 2014

6.3

location 65.00 a day to park car didn't know where to go for breakfast?? not alot of water pressure for shower
Excellent

Reviewed Mar 2016

9.4

Whinin walking distance to downtown shopping and attractions and great restaurants, walked to Chicsgo Art Institute to take in Van Gough exhibit. Parking too expensive
Excellent

Reviewed Sep 2014

9.3

We loved the location and the welcoming and helpful staff. The atmosphere is elegant. For a small extra cost, we opted for the Executive Room with access throughout the day for a light breakfast, snacks during the day, and hors doerves during cocktail hour. It's view is spectacular and all but the tables which are too small, we enjoyed immensely and visited often during our stay. WiFi in your room is an extra cost and not included in the price of your room.
Excellent

Reviewed Jun 2016

8.5

The Drake is a Chicago classic. A bit old, but very luxuries and very, very beautiful. The excellent location and nice staff delivering outstanding service make the Drake the place to be. A bit dated, and almost impossible to roll your own luggage. Unlike most hotels with marble floors, The Drake has the thickest carpet imaginable. Also, the rooms are small for the US (and the money) and you will pay a lot for a view. However, this is the oldest and most desirable location that The Drake sets the standards for all of the other Chicago luxury hotels.
Excellent

Reviewed Jan 2016

9.7

Great location and afternoon tea was amazing.
OK

Reviewed Apr 2017

5.7

Location was great. Booked and paid for a King bed -- received a double bed. Hotel offered $40 off dinner at their in-house restaurant. Could not offer any other room accommodations - nothing with a view, not a bigger room, and not what I ordered and paid for -- a room with a King size bed. Slept uncomfortably most of the night. Separately, went to breakfast in the hotel and the windows were very dirty.
Excellent

Reviewed May 2017

10.0

An architectural gem in downtown Chicago with old look but kept updated with modern amenities. It shows it's age sometimes but that is the charm of it. Just know that there is no lounge access for Hilton Gold members which is strange for a property with a lounge.
Good

Reviewed Dec 2015

6.2

Location and old world elegance Several elevators broken, tea room not kept up-my chair had a big hole in it. Chairs looked dilapidated, carpet worn, menu insert pages barely legible (bad photo copies). Most pages had faded writing in 3 of the four menus. Also-3 menus did not include alcoholic beverages

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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL

8.7

Excellent

1,667 reviews

Distance

0.4 km from

Check-in

Check-out

RM 644+

Details

Map

Reviews

The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We pr... The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the WestinWORKOUT® Fitness Studio and then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 33 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like flat screen television, in room internet and Heavenly® Beds. Starwood Hotels Read more

Location

9.3

Cleanliness

8.8

Comfort

8.7

Staff

8.6

Golf

Bicycle hire

Pets allowed on request. Charges may apply.

Spa

100% verified reviews

Real guests. Real stays. Real opinions.

provided by

8.7

Review Score

Based on 1,667 reviews

Location
9.3

Cleanliness
8.8

Comfort
8.7

Staff
8.6

Services
8.3

Value for money
7.9

Top positive review

Top critical review

Excellent 10.0

May 2017

Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable! No free wi-fi!

Good 6.2

Dec 2016

Children was annoying and running during 6am in the other room and made me didn't rest well.

Recent reviews

Good

Reviewed May 2015

8.0

The hotel has decent accommodations and lives up to the name. The rooms are nice, the beds are comfortable, & the bathrooms are clean. (don't park there!!!!) PARKING PRICES, WTF!? Buying anything (aside from the room itself) from the Westin is out of the question/budget.
Excellent

Reviewed May 2015

8.2

Great dining options available and close by to lots of shopping outlets. It would be wonderful if I could have a city view instead of facing another building since Chicago is such a nice city. Not close to any subways.
Excellent

Reviewed Dec 2015

10.0

Front desk staff Location Kind to offer large check out Weak wifi Outrageous daily parking fee
OK

Reviewed Dec 2016

4.8

Good location for sure. I got to know you do not care about cleaning at all which I consider the most essential and important in choosing where to stay.
Excellent

Reviewed Nov 2015

9.7

Great valet service. Small rooms
Excellent

Reviewed Dec 2015

9.7

It may seem a bit expensive but the service is effective and prompt. They have in and out privileges and are quick to help There is no free WiFi but I have my own mobile plan.
Excellent

Reviewed Jul 2016

8.2

Cookies in the lobby and friendly staff. Not very many amenities. Bathroom door didn't close all the way. Room didn't cool down enough.
Excellent

Reviewed Apr 2016

9.4

We loved how friendly the staff was. William went above and beyond for us! For the price, it would have been nice to have even a basic breakfast included.
Good

Reviewed Dec 2016

6.2

Children was annoying and running during 6am in the other room and made me didn't rest well.
OK

Reviewed Aug 2015

6.0

Very few amenites for what you pay. Service was slow at best. Concierce desk was helpful. Very good at housekeeping, but not worth the money you pay.
Excellent

Reviewed May 2017

10.0

Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable! No free wi-fi!
Excellent

Reviewed Sep 2016

9.7

Shopping and sightseeing were close by. I spilled coffee on my robe on the first morning and it wasn't replaced in the 6 days I stayed there. I don't think he says we're changed during those 6 days either. Otherwise the staff was really nice and the room very comfortable.

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Thompson Chicago

21 East Bellevue Place, Chicago, IL

9.4

Excellent

1,139 reviews

Distance

0.1 km from

Check-in

Check-out

RM 781+

Details

Map

Reviews

Excellent city hotel. Close to Starbucks. Great rooms in excellent location. Awesome vibe. Excellent city hotel. Close to Starbucks. Great rooms in excellent location. Awesome vibe. SabreDirect Read more

Location

9.7

Vibe

9.4

Service

9.2

Food

9.2

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

Overall

Based on 1,139 reviews

All reviews 9.4
Couples 9.5
Families 9.7
Business 9.1
Solo 9.3

Location
9.7

Vibe
9.4

Service
9.2

Food
9.2

Bar and Beverages
9.1

Room
8.6

Location
9.6

Service
9.5

Vibe
9.4

Food
9.4

Cleanliness
9.1

Location
9.7

Service
9.4

Vibe
9.4

Food
9.1

Room
8.6

Location
9.6

Vibe
9.4

Food
9.3

Service
9.2

Bar and Beverages
8.9

Location
9.8

Vibe
9.5

Service
9.4

Food
9.1

Room
8.3

data provided by TrustYou

"Impressive bathroom"

"Friendly service"

"Stylish hotel"

Top positive review

Top critical review

Excellent 10.0

Aug 2017

Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

OK 5.7

Jan 2016

Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.

Recent reviews

Excellent

Reviewed Jan 2016

10.0

The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful. One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
Excellent

Reviewed Jun 2016

9.4

Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city. Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
Excellent

Reviewed Jun 2016

10.0

Fantastic location, outstanding room. Would go back in a minute.
OK

Reviewed Jan 2016

5.7

Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
Good

Reviewed Apr 2016

8.0

People are friendly Restaurant is very good Design is current Beds are comfortable air conditioning unit in room was loud
Excellent

Reviewed Jun 2016

10.0

We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson. nothing!
Good

Reviewed Aug 2016

6.8

comfy bed, great location, nice lobby. Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
Excellent

Reviewed Feb 2016

9.1

We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Excellent

Reviewed Aug 2017

10.0

Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Excellent

Reviewed Dec 2015

10.0

We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Excellent

Reviewed May 2017

10.0

Very hospitable. Staff very forthcoming. Nice space!
Excellent

Reviewed Jun 2016

10.0

The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back. Nothing!

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The Talbott Hotel

20 East Delaware Place, Chicago, IL

9.3

Excellent

825 reviews

Distance

0.2 km from

Check-in

Check-out

RM 1,142+

Details

Map

Reviews

Excellent boutique hotel. Close to Starbucks. Good for sightseeing and located near shopping areas. Fantastic service. Excellent boutique hotel. Close to Starbucks. Good for sightseeing and located near shopping areas. Fantastic service. SabreDirect Read more

Service

9.7

Location

9.6

Cleanliness

9.4

Amenities

6.6

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Bar/Lounge

Overall

Based on 825 reviews

All reviews 9.3
Couples 9.4
Families 9.6
Business 8.9
Solo 9.2

Service
9.7

Location
9.6

Cleanliness
9.4

Bar and Beverages
9.1

Comfort
8.9

Amenities
6.6

Location
9.8

Service
9.6

Cleanliness
9.4

Comfort
9.2

Room
8.7

Amenities
6.4

Service
9.7

Location
9.6

Cleanliness
9.5

Comfort
8.5

Room
8.3

Amenities
6.6

Service
9.7

Location
9.6

Cleanliness
9.5

Comfort
9.1

Food
8.4

Service
9.7

Location
9.7

Comfort
9.1

Room
8.5

Value for money
7.4

data provided by TrustYou

"Spacious rooms"

"Clean rooms"

"Friendly service"

Top positive review

Top critical review

Excellent 10.0

Dec 2016

This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces. There was nothing we did not like.

OK 5.4

Jul 2017

Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Recent reviews

Excellent

Reviewed Apr 2016

10.0

Great staff, very helpful and friendly
Excellent

Reviewed Aug 2015

8.2

I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good. The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.
Good

Reviewed Oct 2016

6.8

We loved the location and the staff Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.
Excellent

Reviewed Jun 2016

10.0

Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location. Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.
Excellent

Reviewed Aug 2015

9.4

Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!
Excellent

Reviewed Dec 2014

9.7

Pretty much everything....very boutique...great staff....room maintenance five stars...great location No complaints
Excellent

Reviewed Dec 2016

10.0

This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces. There was nothing we did not like.
Excellent

Reviewed Jul 2016

10.0

Very nice staff and great location It was perfect
Excellent

Reviewed Nov 2016

9.7

Large Rooms, Great beds The restaurant was small with limited options but it appears they are renovating.
Excellent

Reviewed Feb 2015

10.0

The hotel staff went above and beyond to make sure our stay was special. I will definately be returning
OK

Reviewed Jul 2017

5.4

Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels
Excellent

Reviewed Apr 2015

9.4

From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

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Hilton Chicago/Magnificent Mile Suites

198 East Delaware Place, Chicago, IL

8.6

Excellent

1,298 reviews

Distance

0.6 km from

Check-in

Check-out

RM 721+

Details

Map

Reviews

Excellent business hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Beautiful beach. Excellent business hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas. Beautiful beach. Hilton Read more

Beach

10.0

Location

9.2

Value for money

6.0

Breakfast

5.9

Pool

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Overall

Based on 1,298 reviews

All reviews 8.6
Couples 8.7
Families 8.5
Business 8.6
Solo 8.7

Beach
10.0

Location
9.2

Service
8.4

Room
7.4

Value for money
6.0

Value for money
6.0

Location
9.1

Service
8.5

Room
7.4

Breakfast
5.9

Value for money
5.8

Pool
4.8

Location
8.9

Service
8.5

Comfort
7.2

Room
7.0

Value for money
6.1

Breakfast
5.7

Location
9.1

Room
7.4

Comfort
7.4

Location
8.9

Service
8.3

Room
7.6

Comfort
7.5

Value for money
5.5

Breakfast
5.3

data provided by TrustYou

"Friendly service"

"Great view"

"Great shopping"

Top positive review

Top critical review

Excellent 8.2

Jan 2017

Centrally located and friendly staff. Great size room and amenities for the price. Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.

OK 6.0

Feb 2015

We arrived and there was no parking available and the hot water didn't seem to get any warmer than room temperature.

Recent reviews

Good

Reviewed Oct 2010 by Anonymous

7.7

Clean and comfortable, loved the location, safety, suite was roomy for our two or could accomodate three easily.
Good

Reviewed Jul 2010 by Anonymous

7.3

Very nice Hotel with a great staff. Valet service was good, bell service was good, front desk service was great. Restuarant was average, parking was expensive.
Good

Reviewed Jan 2016

8.0

The facilities are good. The location is excellent. The parking is outrageous. $66/day but I think that's Chicago. One of the hotel staff was a bit rude, but the others more than made up for his behavior.
Excellent

Reviewed Sep 2016

9.7

Basic Internet was kind of hit or miss on access and performance
Good

Reviewed Jul 2010 by Anonymous

7.0

When I had a problem with the professionality of one of the staff members, the General Manager took action fast and worked a satisfying solution to the problem. The only thing I didn't care for about this Hotel is that it did not offer a shuttle to the airport or my convention.
Excellent

Reviewed Jan 2017

8.2

Centrally located and friendly staff. Great size room and amenities for the price. Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.
Mediocre

Reviewed Jul 2010 by Anonymous

4.0

Charles Nancy was very rude and put out by helping me. Also, our keys did not work twice and the cost of the room service is quite ridiculous....$7.00 for dry cereal, plus 18% gratuity pluse $2.50 delivery?! Maybe if the staff was friendly and the service was better, but no way would I ever pay that for a bowl of corn flakes.
Good

Reviewed Jul 2010 by Anonymous

7.7

Spacious, very well equiped suites with fridges, microwaves and two TV's - very handy when the World Cup clashes with Wimbledon. All furnishings and fabrics in rooms are of the highest quality. Almost all the staff were very friendly, extremely polite and most helpful. Great location for the Chicago tourist. Swimming Pool needs a refurb, now looking dated and tired. Air-con in gym and workout rooms not working therefore uncomfortably hot. Internet connections in Rooms too slow and no weekly rate for using the facility.
Excellent

Reviewed Dec 2014

8.5

Liked everything about it! Amazing location, nice facilities, and friendly staff.
Good

Reviewed Mar 2015

8.0

Beautiful views from the pool & workout areas. Room was very comfortable. Nice location. No jacuzzi. The sauna was nailed shut.
Good

Reviewed Dec 2015

7.7

Toilet flush was EXTREMELY loud. And we could hear the toilets from other rooms as well.
OK

Reviewed Feb 2015

6.0

We arrived and there was no parking available and the hot water didn't seem to get any warmer than room temperature.

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The Tremont Chicago Hotel at Magnificent Mile

100 East Chestnut, Chicago, IL

8.0

Good

854 reviews

Distance

0.4 km from

Check-in

Check-out

RM 515+

Details

Map

Reviews

Very good city hotel. Close to Starbucks. Great location. Very good city hotel. Close to Starbucks. Great location. Starwood Hotels Read more

Location

9.6

Bar and Beverages

9.1

Room

5.3

WiFi

5.2

Fitness centre

Restaurant

Bar/Lounge

Room service

Overall

Based on 854 reviews

All reviews 8.0
Couples 8.1
Families 7.5
Business 7.6
Solo 8.1

Location
9.6

Bar and Beverages
9.1

Food
9.1

Service
8.7

Cleanliness
6.5

Room
5.3

Location
9.7

Food
9.2

Service
8.8

Room
5.3

WiFi
5.3

Breakfast
4.7

Location
9.3

Service
8.2

Value for money
6.4

Cleanliness
5.8

Breakfast
5.4

Room
4.6

Location
9.6

Service
8.9

Cleanliness
6.2

Room
5.7

Location
9.5

Service
8.7

Comfort
6.3

Amenities
5.8

Room
5.4

Breakfast
5.2

data provided by TrustYou

"Great shopping"

Top positive review

Top critical review

Excellent 9.7

Jul 2016

It was so comfortable! And the staff did all they could to make it more so. We arrived at 6 AM after driving through a storm. They found a room for us right away so that we were able to test before our meeting. The concierge was available evenings and weekends, and was able to advise us about the best way to use our time. Nothing

Mediocre 3.7

Feb 2016

Nothing I've never stayed at some hotels like this!! No warm water for shower!! We reported the problem to front desk, and they said they would fix it, if not, they can change room for us. After we got back to hotel at night, they told us it's fixed. When I turned on the water, it was too cold to take a shower!!! And they even told us we cannot change room because all rooms were full! That's ridiculous. Definitely don't book this hotel.

Recent reviews

Poor

Reviewed Sep 2014

2.0

Nothing Everything
Excellent

Reviewed Sep 2014

10.0

Staff was very nice and helpful. Never did we feel like we were bothering them with questions. The site was clean, well maintained. I would stay there again. The location is great if u are a tourist without a vehicle. We used the bus for everything. It is near the bus lines. Great hotel.
Good

Reviewed Dec 2014

8.0

My overall stay was great!
Mediocre

Reviewed Feb 2016

3.7

Nothing I've never stayed at some hotels like this!! No warm water for shower!! We reported the problem to front desk, and they said they would fix it, if not, they can change room for us. After we got back to hotel at night, they told us it's fixed. When I turned on the water, it was too cold to take a shower!!! And they even told us we cannot change room because all rooms were full! That's ridiculous. Definitely don't book this hotel.
Excellent

Reviewed Feb 2014

8.3

Great location, but the whole is a little worn out.
Good

Reviewed Jun 2014

7.3

Fantastic location, and the staff is very friendly. It's gotten quite shabby.
Excellent

Reviewed Dec 2014

8.5

Had a meeting at Ditka's. Great staff, comfortable room, quiet. Great location. Enjoyed Ditka's radio show too!
Good

Reviewed Jun 2014

7.3

The best I would say is, great location, nice staff and nice bed. Spoiler alert. Don't read this if you got a great rate and don't want to be persuaded not to stay. It's an old building. What Tremont really needs to do is spend a lot of money and gut out old plumbing etc. New carpet and a nice bed doesn't, a nice room, make. They really tried to help us but when you come in to a room, the toilet and sink need to work. People really demand this of the hotel they stay at and on the third attempt to make the toilet work properly they switched our room. Our travel companion's a/c wasn't working either. The place doesn't need to look Ritz, but it does need to function. Sorry Tremont, I think you intend to do right by your customers. Good luck.
Good

Reviewed Mar 2015

8.0

Had some water in one area of the carpet next to the bed. Not sure how it got there
Excellent

Reviewed Jul 2016

9.7

It was so comfortable! And the staff did all they could to make it more so. We arrived at 6 AM after driving through a storm. They found a room for us right away so that we were able to test before our meeting. The concierge was available evenings and weekends, and was able to advise us about the best way to use our time. Nothing
Excellent

Reviewed Mar 2015

10.0

The staff members were very friendly, helpful and professional. The building is in a great location!
Excellent

Reviewed Mar 2015

8.8

The 'free' wifi was only free in the lobby. Otherwise the stay was excellent and the location can't be beat!

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Residence Inn by Marriott Chicago Downtown Magnificent Mile

201 East Walton Place, Chicago, IL

8.8

Excellent

688 reviews

Distance

0.6 km from

Check-in

Check-out

RM 571+

Details

Map

Reviews

Excellent city hotel. Close to Navy Pier. Great rooms in excellent location. Beautiful beach. Excellent city hotel. Close to Navy Pier. Great rooms in excellent location. Beautiful beach. Marriott Read more

Beach

10.0

Location

9.3

Cleanliness

9.2

Amenities

4.2

Pets allowed on request. Charges may apply.

Fitness centre

Restaurant

Child-friendly

Overall

Based on 688 reviews

All reviews 8.8
Couples 8.7
Families 8.6
Business 8.8
Solo 8.6

Beach
10.0

Location
9.3

Cleanliness
9.2

Service
8.6

Room
8.3

Comfort
8.0

Cleanliness
9.3

Location
9.2

Service
8.7

Room
8.6

Comfort
8.1

Amenities
4.1

Location
9.2

Service
8.5

Room
8.1

Breakfast
6.6

Amenities
4.1

WiFi
2.4

Location
9.4

Service
8.4

Room
8.0

Value for money
7.6

Location
9.4

Service
8.6

Amenities
4.2

data provided by TrustYou

"Good kitchenette"

"Friendly service"

"Great shopping"

Top positive review

Top critical review

Excellent 10.0

Jun 2013

Awesome location just a block from Michigan Avenue & Lakeshore Drive. We arrived at 10 am and we were able to check in because our room was ready which was a huge plus! Convenient valet parking and staff was friendly and helpful. We had a the 2 bedroom suite with kitchen which was perfect for 6. Would most definitely stay here again!

Mediocre 4.0

Mar 2008

Stayed here during the renovation of the rooms which will be fantastic but not until later in the year. In the meantime, construction noises during the day prohibit sleeping in and rerouting of the water pipes cause a 15 minute delay in hot water. The response from the staff with the water complaint was, 'sorry, try turning the water on when you first get up'. The rates are the same as the Hilton Suites and only $16 less than the Drake Hotel. The advantage here is the breakfast, social hour and the free internet, which is why I'll stay the week but it should be at a more reduced, discounted rate. The location is perfect, though at the north end of the MI mile. Good luck.

Recent reviews

Excellent

Reviewed Nov 2011 by somtimetraveler

10.0

Booked the week before Thanksgiving because of low rates at all Chicago hotel that week. The Residence Inn was an outstanding value and the location is convenient to shopping.
Excellent

Reviewed Oct 2010 by Anonymous

10.0

The hotel was a block away from the lake and a block away from Michigan ave. Our room was very clean and spacious, and kitchen fully loaded. We were traveling with our dog. The staff was very helpful and supportive. The hotel provided a dog run just around the corner. There are always people walking around, so I never felt afraid of late night or early morning walks with my dog. There is a small park a block away nice place to take her. The front desk was helpful and check-in was quick. We also enjoyed breakfast very much. They never let anything run out. The food was warm and plentiful. I will stay there again and again.
Good

Reviewed Feb 2011 by Urban2farm

8.0

I didn't realize how expensive parking was in the area, so I'd come back and use public transportation for my visit. Very convenient for walking and busses to area museums and shopping.
Excellent

Reviewed Feb 2010 by Anonymous

10.0

Hands down, the BEST place I've stayed in a long time. I once was a housekeeper and then a room inspector at a beautiful resort property in FL. and am ultra fussy about cleanliness. I always wanted people to feel as though they were the first guests staying in the room. To this day, I can't help but do my usual white glove inspection when I enter any hotel room. Everything in our room, from the kitchenette to the living area and bathroom was spotless (no dust on the tops of artwork frames or stray hairs on the bathroom floor or even water spots on the glass shower enclosure). I was truly impressed. It was photo shoot ready. I'm looking forward to staying there soon for my husband's 40th birthday this month. I'll take advantage of the pool & fitness room this time. There is also a convenient guest laundry facility. I would recommend this hotel to anyone looking for a great place to stay in Chicago.
Good

Reviewed Sep 2009 by Anonymous

8.0

I got a two-bedroom suite. It is quiet and spacious, but the bathroom is small (shower/tub combination and toilet). The bathroom vanity is outside the door. I was there for 3 nights and while the staff did the beds, they didn't change the sheets (I looked for a sign to let them know I wanted the sheets changed on the second day, but found nothing), and shampoo, conditioner etc were sparse. I asked for more when I was about to be out and they did give me plenty. The daily buffet is a nice feature, but could benefit for more variety. The staff is generally nice and helpful. In all, my stay was enjoyable.
Mediocre

Reviewed Mar 2008 by Anonymous

4.0

Stayed here during the renovation of the rooms which will be fantastic but not until later in the year. In the meantime, construction noises during the day prohibit sleeping in and rerouting of the water pipes cause a 15 minute delay in hot water. The response from the staff with the water complaint was, 'sorry, try turning the water on when you first get up'. The rates are the same as the Hilton Suites and only $16 less than the Drake Hotel. The advantage here is the breakfast, social hour and the free internet, which is why I'll stay the week but it should be at a more reduced, discounted rate. The location is perfect, though at the north end of the MI mile. Good luck.
Excellent

Reviewed Apr 2011 by ChantelleSue

10.0

We loved the convenience of being close to downtown and staying in this top quality, beautifully maintained hotel. The staff were courteous and helpful. The rooms were spectacular. The hot breakfast was extraordinary. Seriously, I cannot imagine anything better and we will certainly stay here again when we come to Chicago next time.
Good

Reviewed Dec 2010 by Anonymous

8.0

I stayed the entire week -- Monday - Friday. The hotel staff that I ran into were very friendly. The hotel put out water and dog bones out front -- which I thought was a nice touch given a lot of neighborhood dogs (and guest's dogs, too) were always around. The only *very* minor nitpicks are as follows: * Monday, I found coffee filter still in the machine from previous guest * Not owning a microwave, I was not able to figure out the machine, and there were n obvious instructions. But they promptly sent up a staff person who quickly showed me that I first had to press the non-obvious 'Type II Cook' button * Thursday, they forgot to replace the microwave popcorn and the coffee * My bath towel was always washed no matter where I hung it
Good

Reviewed Jun 2010 by Anonymous

8.0

Nice hotel. Breakfast was good. I would stay again.
Excellent

Reviewed Nov 2011 by Hawaiitourist

10.0

We stayed 5 nights at the Residence by Marriott and will recommend it to all our friends and family. The location can't be beaten for touring Chicago. The suites are large and beautifully furnished with everything you could need. The complimentary breakfast buffet had everything you could want and changed daily. We didn't even make use of the midweek happy hours and free dinner foods. Staff was very helpful. O.K., it wasn't perfect: the elevators are kind of slow.
Excellent

Reviewed Jun 2013 by reff1220

10.0

Awesome location just a block from Michigan Avenue & Lakeshore Drive. We arrived at 10 am and we were able to check in because our room was ready which was a huge plus! Convenient valet parking and staff was friendly and helpful. We had a the 2 bedroom suite with kitchen which was perfect for 6. Would most definitely stay here again!

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