The phones in the room didn’t have directions on how to contact the front desk. Rooms were only cleaned when requested, which would have been fine if they had informed us ahead of time of the policy. ...
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3 stars
Hampton Inn & Suites Chicago-Downtown
Photos of Hampton Inn & Suites Chicago-Downtown
Overview
A 10-minute walk from Merchandise Mart Railway Station, Hampton Inn & Suites Chicago-Downtown has a convenient setting, making it an ideal place to stay while visiting Chicago. Some of the facilities provided at this 3-star hotel are a rooftop terrace, free Wi-Fi and an indoor pool.
Those staying at Hampton Inn & Suites Chicago-Downtown are welcome to take advantage of the relaxation amenities, which include a sauna. Convenient services include an express check-in/check-out feature and a luggage storage facility.
Rooms at the hotel feature refrigerators, microwaves and hair dryers.
Local sites near Hampton Inn & Suites Chicago-Downtown include Magnificent Mile, Michigan Avenue and Chicago Loop. The Museum of Contemporary Art and the Michigan Avenue Bridge are each within walking distance.
Latest deals for Hampton Inn & Suites Chicago-Downtown
Double room
Deluxe room
King room
Standard Room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hampton Inn & Suites Chicago-Downtown
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
Pool and spa
- Heated pool
- Indoor pool
- Sauna
Parking and transportation
- Parking
- Valet parking
- Private parking
Bathroom
- Shower
- Hairdryer
- Toilet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Media and entertainment
- Radio
- TV
Bedroom
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Beach access
Outdoor
- Terrace/Patio
Workspace
- Fax/photocopying
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Hampton Inn & Suites Chicago-Downtown
8.5
Very good
2480 verified ratings
Wonderful
1371
Very good
503
Good
317
Okay
114
Fair
83
Mediocre
31
Poor
61
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, friendly and accommodating staff, and clean rooms. The breakfast options were also well-received. However, some guests found the parking fees to be high and mentioned issues with noise and bathroom facilities.AI-generated from customer reviews
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Not a great breakfast and breakfast staff are not that nice and accommodating. All the rest is just excellent and it’s a great value for money
Poor breakfast selection if you have dietary restrictions. And $25 check in fee before 3pm. Other than that, great hotel and very safe.
Pros (+) Good gym and nice rooms and good location
Cons (-) Breakfast was poor and there is a bit of noise coming through into the room from the strewn and the near by fire station.
Cons (-) I am I hope my honors member that this was a great Christmas Day
Pros (+) great location with very reasonable price. steps away from the grand cta station, easy walk to magnificent mile and the river. very nice roomy and light rooms. an on site restaurant with room service....
Cons (-) nothing... not a thing. I guess the pool could be a bit longer, like for lap swimmers.
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Pros (+) Everything about the stay was great. The room was clean, the hotel's location is convenient and there's a train station a couple of blocks away.
Cons (-) The complementary breakfast was a no for me. The scrambled eggs were just so awful. The fruit salad was okay but the quality of breakfast really needs some work.
Location
33 West Illinois, Chicago, IL 60654
What's nearby
- Michigan Avenue Bridge0.5 km
- Chicago Theater0.6 km
- Michigan Avenue0.6 km
- Magnificent Mile0.6 km
- River North0.7 km
- Museum of Contemporary Art1 km
- Millennium Park1.1 km
- Art Institute of Chicago1.3 km
- Willis Tower1.4 km
- Chicago Board of Trade Building1.5 km
- Grant Park1.8 km
- Navy Pier2.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hampton Inn & Suites Chicago-Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
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See most recommended stays in ChicagoGood to know
Value for money | 8.4 |
|---|---|
Distance to city centre | 1.7 km |
Nearest airport | Chicago Midway |
Distance to airport | 15.0 km |