Located in Near North Side, this luxury hotel is within a 10-minute walk of Wrigley Building, Chicago Theatre, and Tribune Tower. Ford Center for the Performing Arts Oriental Theatre and Chicago Cultural Center are also within 10 minutes.
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Best hotels in Chicago near Aon Center
Overall 9.4 Excellent
Based on 1,146 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Excellent
9.6
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Excellent
10.0
Pros: Location is excellent.
staff is good.
Excellent
9.7
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Excellent
9.7
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Excellent
10.0
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Excellent
10.0
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Details
Reviews
Overall 9.4 Excellent
Based on 1,146 reviews
Vibe
9.7
Cleanliness
9.6
Wellness Area
9.6
Location
9.6
Pool
9.4
Amenities
9.4
Service
9.3
Room
9.0
Comfort
8.8
Bar and Beverages
8.5
Food
7.9
Breakfast
7.2
Value for money
5.5
Vibe
9.7
Pool
9.5
Wellness Area
9.5
Cleanliness
9.5
Location
9.5
Amenities
9.3
Service
9.1
Room
8.8
Comfort
8.6
Breakfast
7.3
Value for money
5.4
Location
9.6
Vibe
9.6
Service
9.3
Pool
9.2
Amenities
9.2
Room
9.0
Comfort
8.8
Food
7.7
Breakfast
7.0
Vibe
9.7
Location
9.6
Service
9.3
Room
9.1
Comfort
8.9
Vibe
9.7
Amenities
9.5
Location
9.5
Service
9.1
Room
8.9
Comfort
8.7
10.0 Excellent
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Cons:
9.6 Excellent
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Cons: The additional room service charge
10.0 Excellent
Pros: Location is excellent.
staff is good.
Cons:
9.7 Excellent
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Cons: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.
9.7 Excellent
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Cons: It is very expensive.
I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.
10.0 Excellent
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Cons:
10.0 Excellent
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Cons:
Located in Near North Side, this luxury hotel is within a 10-minute walk of Wrigley Building, Chicago Theatre, and Tribune Tower. Ford Center for the Performing Arts Oriental Theatre and Chicago Cultural Center are also within 10 minutes.
Placing you within a 5-minute walk of Ford Center for the Performing Arts Oriental Theatre, Virgin Hotels Chicago features a nightclub and a rooftop terrace. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Miss Ricky's, one of 4 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. 4 bars/lounges and a steam room are other highlights, and rooms at this luxurious hotel offer up nice touches like pillowtop beds with Egyptian cotton sheets.
Overall 9.3 Excellent
Based on 3,113 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros: Location, friendly staff
Good
7.1
Excellent
10.0
Pros: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.
Excellent
10.0
Pros: Everything. I liked everything. The capsules and showers and staff. Awesomeness.
Excellent
10.0
Pros: happy hour from 7-8, free drinks for hotel guests
Excellent
10.0
Pros: GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
Excellent
10.0
Pros: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace.
Additionally the staff was very helpful, informative at check-in, and incredibly friendly.
Also the Hosted Social Hour is an absolute must do!
Excellent
9.7
Excellent
10.0
Pros: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on!
Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy.
Absolutely recommend!!!
Excellent
8.0
Pros: Staff is wonderful.
Excellent
10.0
Pros: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.
Excellent
9.7
Details
Reviews
Overall 9.3 Excellent
Based on 3,113 reviews
Vibe
9.4
Service
9.3
Bar and Beverages
9.2
Location
9.2
WiFi
8.8
Cleanliness
8.7
Room
8.5
Amenities
8.3
Value for money
8.2
Breakfast
5.4
Location
9.6
Vibe
9.4
Bar and Beverages
9.2
Service
9.1
WiFi
8.9
Value for money
8.7
Room
8.7
Vibe
9.4
Location
9.3
Service
9.2
Bar and Beverages
9.1
Wellness Area
8.8
Amenities
8.4
Value for money
8.2
Room
8.1
Service
9.4
Bar and Beverages
9.3
Vibe
9.3
Location
9.1
Room
8.3
Value for money
8.1
Food
7.2
Comfort
7.2
10.0 Excellent
Pros: Location, friendly staff
Cons:
7.1 Good
Pros:
Cons: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
10.0 Excellent
Pros: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.
Cons:
10.0 Excellent
Pros: Everything. I liked everything. The capsules and showers and staff. Awesomeness.
Cons: That I couldn't stay longer... I loved everything about the room.
10.0 Excellent
Pros: happy hour from 7-8, free drinks for hotel guests
Cons:
10.0 Excellent
Pros: GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
Cons:
10.0 Excellent
Pros: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace.
Additionally the staff was very helpful, informative at check-in, and incredibly friendly.
Also the Hosted Social Hour is an absolute must do!
Cons: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).
9.7 Excellent
Pros:
Cons: The coffee shop has gone down hill
10.0 Excellent
Pros: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on!
Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy.
Absolutely recommend!!!
Cons: That we didn't get to stay longer!
8.0 Excellent
Pros: Staff is wonderful.
Cons: Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.
10.0 Excellent
Pros: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.
Cons: That' the windows could not be opened, so the room could not be ventilated and freshen the air.
9.7 Excellent
Pros:
Cons: Gym kind of sucks.
Placing you within a 5-minute walk of Ford Center for the Performing Arts Oriental Theatre, Virgin Hotels Chicago features a nightclub and a rooftop terrace. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Miss Ricky's, one of 4 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. 4 bars/lounges and a steam room are other highlights, and rooms at this luxurious hotel offer up nice touches like pillowtop beds with Egyptian cotton sheets.
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Overall 9.3 Excellent
Based on 1,874 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay.
I would definitely recommend this hotel and will stay again.
Excellent
10.0
Pros: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.
Excellent
8.8
Pros: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.
Excellent
10.0
Pros: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.
Excellent
10.0
Pros: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!
Good
7.7
Pros: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.
Excellent
10.0
Pros: very clean
Excellent
9.4
Pros: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. .
+In the heart of chicago.
+The room was spacious and well decorated.
+Staff would try to find you a taxi or help with finding the best Chicago pizza.
Details
Reviews
Overall 9.3 Excellent
Based on 1,874 reviews
Location
9.5
Vibe
9.4
Cleanliness
9.2
Comfort
9.1
Service
9.1
Amenities
8.6
Room
8.6
WiFi
8.2
Pool
7.2
Breakfast
5.7
Value for money
5.0
Vibe
9.4
Location
9.3
Cleanliness
9.2
Service
9.1
Comfort
8.9
Room
8.7
Pool
7.1
Breakfast
5.9
Value for money
5.0
Location
9.5
Vibe
9.4
Comfort
9.1
Service
9.1
Room
8.5
Wellness Area
7.7
Pool
7.2
Breakfast
5.5
Value for money
5.1
Location
9.4
Vibe
9.3
Cleanliness
9.2
Comfort
8.9
Service
8.8
Room
8.7
Amenities
8.6
Value for money
4.9
Location
9.3
Cleanliness
9.3
Comfort
9.2
Service
9.0
Vibe
8.7
Room
8.6
Amenities
8.4
10.0 Excellent
Pros: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay.
I would definitely recommend this hotel and will stay again.
Cons:
10.0 Excellent
Pros: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.
Cons: No issues.
8.8 Excellent
Pros: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.
Cons: None, accommodations were excellent.
10.0 Excellent
Pros: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.
Cons: Self park garage was far.
10.0 Excellent
Pros: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!
Cons: Nothing - everything was Great!
7.7 Good
Pros: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.
Cons: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.
10.0 Excellent
Pros: very clean
Cons: no full length mirror in the room
9.4 Excellent
Pros: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. .
+In the heart of chicago.
+The room was spacious and well decorated.
+Staff would try to find you a taxi or help with finding the best Chicago pizza.
Cons: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel
-The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time.
-The tv stopped working for a few hours one evening during our stay.
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Chicago Athletic Association is an historic 1890’s monument to the big-shouldered, can-do spirit that defines our city, transformed into an incomparable Chicago boutique hotel with commanding views across Millennium and Maggie DaleyParks to Lake Michigan.
Overall 9.2 Excellent
Based on 2,042 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.
Excellent
8.8
Pros: Beds very comfortable. Location was perfect.
Excellent
9.1
Pros: Public spaces, vibe, decor, the radio in room.
Excellent
9.7
Pros: Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
Excellent
9.4
Pros: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.
Excellent
8.2
Pros: Loved the location the staff and the bed
Excellent
8.2
Pros: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.
Details
Reviews
Overall 9.2 Excellent
Based on 2,042 reviews
Location
9.7
Vibe
9.1
Service
9.0
Food
8.9
Bar and Beverages
8.8
Amenities
8.7
Room
6.2
Breakfast
5.6
WiFi
5.0
Comfort
4.6
Location
9.6
Service
9.0
Food
8.9
Bar and Beverages
8.8
Vibe
8.8
Amenities
8.1
Room
6.3
Breakfast
5.2
WiFi
5.0
Comfort
4.7
Location
9.7
Vibe
9.0
Service
8.9
Bar and Beverages
8.9
Amenities
8.6
Room
5.9
Comfort
4.2
Location
9.7
Vibe
9.2
Service
9.1
Food
9.0
Bar and Beverages
9.0
Amenities
8.9
Room
5.6
Comfort
4.2
Location
9.7
Vibe
9.3
Amenities
8.8
Service
8.8
Food
8.6
Room
6.0
Value for money
6.0
Comfort
4.5
10.0 Excellent
Pros: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.
Cons:
8.8 Excellent
Pros: Beds very comfortable. Location was perfect.
Cons: Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.
9.1 Excellent
Pros: Public spaces, vibe, decor, the radio in room.
Cons: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced.
Rooms are pretty small and most face an old factory-type building, but that's no big deal.
9.7 Excellent
Pros: Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
Cons:
9.4 Excellent
Pros: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.
Cons: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.
8.2 Excellent
Pros: Loved the location the staff and the bed
Cons: Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.
8.2 Excellent
Pros: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.
Cons: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.
Chicago Athletic Association is an historic 1890’s monument to the big-shouldered, can-do spirit that defines our city, transformed into an incomparable Chicago boutique hotel with commanding views across Millennium and Maggie DaleyParks to Lake Michigan.
Location.
Located along the banks of the Chicago River in the Central Business district and the theater district of Chicago, Ill; stands the Kimpton Hotel Monaco Chicago. The hotel is 3 blocks from the eclectic shops of the Magnificent Mile. 3 blocks from the 14-story hotel are the Wrigley Building and Tribune Tower. Millennium Park is 4 blocks away.
Hotel Features.
Originally a hat factory built in 1912, the Hotel Monaco Chicago opens to an atrium-style lobby sanctuary, complete with French Deco furniture, marbled floors, antique rugs and seating areas in front of a fireplace. Chefs at the onsite South Water Kitchen restaurant prepare American dishes with Mediterranean flare in a casual, family-friendly atmosphere. The hotel features a hosted evening wine reception with tarot card and palm readers, handwriting analysis, chair massages, and old-fashioned board games. The business center offers 2 computers with wired Internet access (surcharge). Wireless Internet access is available in public areas (surcharge). Cardiovascular and strength training equipment is provided in the hotel's fitness area, while discounted access to a full-service health club nearby is also offered. The hotel participates in Kimpton's EarthCare program and has adopted standard environmentally friendly products and practices with high-impact and benefit to the environment.
A variety of in-room spa treatments such as body treatments, facials, and manicures and pedicures are available. Signature massages such as Swedish, hot stone, and reflexology are also provided. All treatments and massages require advanced reservations; charges apply. Massages are 50 or 80 minutes in length.
Guestrooms.
The 191 contemporary guestrooms of the Hotel Monaco Chicago are washed in red and gold, and off-set by sunburst-shaped mirrors and meditation window seats. Well-lit mahogany Ruhlmann desks and armoires are showcased in each room. Standard amenities include cable television, CD players, and wireless Internet access (only free to Members of Kimpton In-touch frequent guest program). Bathrooms feature dimming lights, granite countertops, bathrobes and complimentary L'Occitane designer toiletries. Private guestroom workouts with treadmills are available for a fee.
Overall 9.2 Excellent
Based on 1,396 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Excellent
8.2
Pros: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.
Good
7.3
Pros: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.
Excellent
10.0
Pros: Clean hotel, great location, staff was very accommodating
Excellent
10.0
Pros: Dog friendly!
Excellent
10.0
Pros: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.
Excellent
10.0
Pros: Great service and great location.
Excellent
10.0
Pros: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.
Excellent
10.0
Pros: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!
Excellent
8.0
Pros: evening cocktail hour
not too big
Excellent
8.0
Pros: Great, attentive staff. Terrific location by the river. Comfortable bed.
Lobby Door staff was extremely friendly, helpful and welcoming.
Excellent
10.0
Pros: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.
Details
Reviews
Overall 9.2 Excellent
Based on 1,396 reviews
Service
9.5
Location
9.5
Wellness Area
9.3
Amenities
8.9
Comfort
8.1
Value for money
8.1
Room
7.9
Breakfast
6.1
WiFi
4.9
Service
9.6
Location
9.3
Amenities
9.0
Value for money
7.9
Cleanliness
7.4
Room
6.7
Breakfast
6.4
WiFi
4.3
Service
9.5
Location
9.3
Amenities
8.8
Room
8.3
Value for money
7.9
WiFi
5.4
Location
9.5
Service
9.4
Amenities
9.0
Food
8.3
Value for money
8.1
Comfort
8.0
Room
7.4
Service
9.4
Location
9.3
Value for money
7.8
Comfort
7.8
Room
7.6
Cleanliness
7.6
5.7 OK
Pros:
Cons: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working .
The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions..
When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED.
Margo DOlan
dolanmargo@gmail.com
8.2 Excellent
Pros: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.
Cons: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.
7.3 Good
Pros: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.
Cons: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.
10.0 Excellent
Pros: Clean hotel, great location, staff was very accommodating
Cons: Honestly, nothing comes to mind.
10.0 Excellent
Pros: Dog friendly!
Cons:
10.0 Excellent
Pros: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.
Cons: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.
10.0 Excellent
Pros: Great service and great location.
Cons:
10.0 Excellent
Pros: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.
Cons: The only problem I had with the stay is that the hotel parking lot charges $58 a night.
10.0 Excellent
Pros: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!
Cons: We had no issues.
8.0 Excellent
Pros: evening cocktail hour
not too big
Cons:
8.0 Excellent
Pros: Great, attentive staff. Terrific location by the river. Comfortable bed.
Lobby Door staff was extremely friendly, helpful and welcoming.
Cons: Expensive for what you get.
Room a/c is on energy saving computer load management, so it can take ten minutes to respond.
River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats.
Exercise room was a joke, just A universal and dumbells.
Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend.
Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
10.0 Excellent
Pros: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.
Cons: Parking added 30% to the cost of room.
The cost of parking in Chicago is a major negative to doing business in the city.
The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea.
How can you run out of black tea?
Location.
Located along the banks of the Chicago River in the Central Business district and the theater district of Chicago, Ill; stands the Kimpton Hotel Monaco Chicago. The hotel is 3 blocks from the eclectic shops of the Magnificent Mile. 3 blocks from the 14-story hotel are the Wrigley Building and Tribune Tower. Millennium Park is 4 blocks away.
Hotel Features.
Originally a hat factory built in 1912, the Hotel Monaco Chicago opens to an atrium-style lobby sanctuary, complete with French Deco furniture, marbled floors, antique rugs and seating areas in front of a fireplace. Chefs at the onsite South Water Kitchen restaurant prepare American dishes with Mediterranean flare in a casual, family-friendly atmosphere. The hotel features a hosted evening wine reception with tarot card and palm readers, handwriting analysis, chair massages, and old-fashioned board games. The business center offers 2 computers with wired Internet access (surcharge). Wireless Internet access is available in public areas (surcharge). Cardiovascular and strength training equipment is provided in the hotel's fitness area, while discounted access to a full-service health club nearby is also offered. The hotel participates in Kimpton's EarthCare program and has adopted standard environmentally friendly products and practices with high-impact and benefit to the environment.
A variety of in-room spa treatments such as body treatments, facials, and manicures and pedicures are available. Signature massages such as Swedish, hot stone, and reflexology are also provided. All treatments and massages require advanced reservations; charges apply. Massages are 50 or 80 minutes in length.
Guestrooms.
The 191 contemporary guestrooms of the Hotel Monaco Chicago are washed in red and gold, and off-set by sunburst-shaped mirrors and meditation window seats. Well-lit mahogany Ruhlmann desks and armoires are showcased in each room. Standard amenities include cable television, CD players, and wireless Internet access (only free to Members of Kimpton In-touch frequent guest program). Bathrooms feature dimming lights, granite countertops, bathrobes and complimentary L'Occitane designer toiletries. Private guestroom workouts with treadmills are available for a fee.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Overall 9.1 Excellent
Based on 1,841 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
Excellent
9.1
Pros: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.
Excellent
8.5
Pros: Clean comfortable room, nice staff. Great location
Excellent
10.0
Pros: Everything was really great the people who works in Totera make it the best , making you feel like its home , everything you need and you just need to ask , it's clean and it's a great location in downtown really close to everything .
Excellent
10.0
Pros: Was a bit of a mess but it will end.
Excellent
10.0
Pros: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
Excellent
9.1
Pros: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Excellent
9.7
Pros: Rooms are comfortable and well maintained
Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park)
Very friendly helpful staff
Excellent
8.5
Pros: Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.
Excellent
9.4
Pros: Talk to Bennie when you get there. He'll get you set up downtown.
Excellent
8.5
Pros: The location was nice.
Excellent
9.4
Pros: Location, location, location
Two blocks from Chicago 'bean' - cloud gate and parks.
Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Details
Reviews
Overall 9.1 Excellent
Based on 1,841 reviews
Vibe
9.4
Location
9.4
Service
9.1
Comfort
9.0
Cleanliness
8.7
Room
8.1
Breakfast
6.9
WiFi
5.4
Pool
0.8
Location
9.8
Service
8.9
Comfort
8.7
Room
7.9
Breakfast
6.4
WiFi
4.5
Vibe
9.5
Service
9.4
Location
9.2
Cleanliness
8.9
Comfort
8.9
Bar and Beverages
8.5
Room
8.2
WiFi
5.9
Location
9.4
Vibe
9.3
Comfort
9.1
Service
9.0
Room
7.9
Value for money
7.3
Breakfast
7.2
WiFi
5.5
Vibe
9.3
Location
9.1
Service
9.0
Comfort
8.8
Cleanliness
8.8
Room
8.1
9.7 Excellent
Pros: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
Cons:
9.1 Excellent
Pros: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.
Cons: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.
8.5 Excellent
Pros: Clean comfortable room, nice staff. Great location
Cons: While the bar/lounge was nice, the lack of Gym and pool were something I missed.
10.0 Excellent
Pros: Everything was really great the people who works in Totera make it the best , making you feel like its home , everything you need and you just need to ask , it's clean and it's a great location in downtown really close to everything .
Cons:
10.0 Excellent
Pros: Was a bit of a mess but it will end.
Cons: Not all rooms have a desk for computers
10.0 Excellent
Pros: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
Cons:
9.1 Excellent
Pros: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Cons:
9.7 Excellent
Pros: Rooms are comfortable and well maintained
Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park)
Very friendly helpful staff
Cons:
8.5 Excellent
Pros: Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.
Cons:
9.4 Excellent
Pros: Talk to Bennie when you get there. He'll get you set up downtown.
Cons:
8.5 Excellent
Pros: The location was nice.
Cons: Boring hotel, average style rooms and amenities for the price range hotel
9.4 Excellent
Pros: Location, location, location
Two blocks from Chicago 'bean' - cloud gate and parks.
Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Cons:
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Recipient of the 2013-2016 Presidents Award. 2015-2016-2017 TripAdvisor Certificate of Excellence winner
Overall 8.9 Excellent
Based on 2,610 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Excellent
9.7
Pros: Large and full service yet not corporate-looking and bland.
Excellent
10.0
Pros: Modern room, loved the shower..
Excellent
8.0
Pros: Beautiful hotel all around.
Incredible pool deck, one of the best I've seen,
Upscale, and very clean.
Excellent
8.3
Pros: room was excellent - very comfortable bed
Excellent
10.0
Pros: The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Excellent
10.0
Pros: Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again!
Excellent
10.0
Pros: Location, interior design, amenities
Excellent
9.6
Pros: I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking.
Good
6.2
Pros: Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Good
7.6
Pros: Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs.
Excellent
8.0
Pros: Beautiful hotel.Clean and very modern.
Details
Reviews
Overall 8.9 Excellent
Based on 2,610 reviews
Vibe
9.2
Location
8.8
Wellness Area
8.5
Service
8.3
Pool
8.1
Amenities
7.8
WiFi
7.2
Room
6.6
Food
6.5
Cleanliness
6.3
Breakfast
6.2
Value for money
4.2
Vibe
9.1
Location
8.8
Wellness Area
8.7
Service
8.2
Pool
7.9
WiFi
7.0
Cleanliness
6.3
Breakfast
6.2
Food
6.2
Room
6.1
Value for money
4.5
Vibe
9.2
Location
8.9
Wellness Area
8.3
Amenities
8.1
Service
8.0
Pool
7.6
Breakfast
6.0
Comfort
5.9
Food
5.8
Room
5.7
Cleanliness
5.3
Value for money
3.7
Vibe
9.3
Location
8.7
Wellness Area
8.5
Service
8.3
Amenities
7.8
Room
6.4
Food
6.2
Cleanliness
6.1
Breakfast
5.8
Value for money
3.9
Vibe
9.3
Location
8.8
Service
8.3
Amenities
7.3
Food
6.6
Room
6.5
Cleanliness
6.3
Comfort
6.1
Value for money
4.5
9.7 Excellent
Pros:
Cons: Its just 18 floors
9.7 Excellent
Pros: Large and full service yet not corporate-looking and bland.
Cons: Very slow elevator.
10.0 Excellent
Pros: Modern room, loved the shower..
Cons: Found the room servicw menu limited, very few items.
8.0 Excellent
Pros: Beautiful hotel all around.
Incredible pool deck, one of the best I've seen,
Upscale, and very clean.
Cons: The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy.
Very expensive parking.
8.3 Excellent
Pros: room was excellent - very comfortable bed
Cons: restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
10.0 Excellent
Pros: The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Cons:
10.0 Excellent
Pros: Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again!
Cons: The cost of parking was a bit overpriced.
10.0 Excellent
Pros: Location, interior design, amenities
Cons:
9.6 Excellent
Pros: I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking.
Cons: The side chair & mattress were a little harder than I prefer.
6.2 Good
Pros: Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Cons:
7.6 Good
Pros: Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs.
Cons: Bar uncomfortable and staff had stiff personalities. Facilty confusing.
8.0 Excellent
Pros: Beautiful hotel.Clean and very modern.
Cons: Parking was awful. Took forever to find and poor signs to tell us when we were there. They would do very well to consider some sort of valet parking. Don't know if I could stay there again, just because of the parking.
Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Recipient of the 2013-2016 Presidents Award. 2015-2016-2017 TripAdvisor Certificate of Excellence winner
The Hilton Garden Inn Chicago/North Loop hotel is located on the north side of Chicago's business loop, close to many businesses and corporations, and offers easy access to both Chicago airports. This downtown hotel is set near River North, just blocks away from the Magnificent Mile with its upscale shops and boutiques. Have a picnic in the nearby Millennium Park, enjoy museums and seasonal events at Navy Pier, or visit one of the Lake Michigan beaches. Theater enthusiasts will enjoy our hotel's proximity to Chicago's bustling theater district. Our restaurant serves cooked-to-order breakfast as well as daily specials for dinner. In the evening, pop into our on-site bar for a relaxing after-work cocktail, blow some steam off in the 24-hour gym, or simply unwind in your room and order room service. Host your business meeting at our Chicago Loop hotel that features a boardroom with audio-visual rental equipment and a capacity of 12 people conference-style.
Overall 8.8 Excellent
Based on 541 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
10.0
Pros: Brand new, super close to the loop, totally worth it and most definitely will stay there again!
Excellent
10.0
Pros: Value for price, very clean, exceptionally friendly staff
Excellent
10.0
Pros: Each room has a mini fridge and microwave. Business center with Internet access and printer available. Beds were comfy and clean. Located near cta train and buses. Convenience stores and restaurants very close by.
Details
Reviews
Overall 8.8 Excellent
Based on 541 reviews
Vibe
9.4
Service
8.5
Location
8.5
Amenities
7.8
WiFi
7.5
Room
7.1
Breakfast
6.8
Food
5.0
Value for money
4.2
Vibe
9.3
Location
8.7
Service
8.6
Room
7.3
Breakfast
7.1
Comfort
6.5
Food
5.0
Value for money
4.5
Vibe
9.2
Location
8.8
Cleanliness
8.3
Service
8.3
Room
6.9
Breakfast
6.5
Comfort
6.5
Value for money
4.2
Location
8.8
Cleanliness
8.8
Service
8.5
Room
6.9
Breakfast
6.7
Comfort
6.3
Value for money
4.1
10.0 Excellent
Pros: Brand new, super close to the loop, totally worth it and most definitely will stay there again!
Cons: Don't expect amazing Chicago views
10.0 Excellent
Pros: Value for price, very clean, exceptionally friendly staff
Cons: Daily parking rates were quite expensive.
10.0 Excellent
Pros: Each room has a mini fridge and microwave. Business center with Internet access and printer available. Beds were comfy and clean. Located near cta train and buses. Convenience stores and restaurants very close by.
Cons: Would have loved to have cheaper breakfast options available at the hotel and complimentary coffee/tea in the lobby. Dining area in the lobby is convenient but very expensive.
The Hilton Garden Inn Chicago/North Loop hotel is located on the north side of Chicago's business loop, close to many businesses and corporations, and offers easy access to both Chicago airports. This downtown hotel is set near River North, just blocks away from the Magnificent Mile with its upscale shops and boutiques. Have a picnic in the nearby Millennium Park, enjoy museums and seasonal events at Navy Pier, or visit one of the Lake Michigan beaches. Theater enthusiasts will enjoy our hotel's proximity to Chicago's bustling theater district. Our restaurant serves cooked-to-order breakfast as well as daily specials for dinner. In the evening, pop into our on-site bar for a relaxing after-work cocktail, blow some steam off in the 24-hour gym, or simply unwind in your room and order room service. Host your business meeting at our Chicago Loop hotel that features a boardroom with audio-visual rental equipment and a capacity of 12 people conference-style.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.7 Excellent
Based on 6,645 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.
Excellent
9.4
Pros: Nice room; cool hotel
Good
7.7
Excellent
9.4
Excellent
10.0
Pros: The service was great even if the hotel was sold out!!
Excellent
9.7
Pros: almost everything
Excellent
10.0
Excellent
10.0
Pros: Easy walk to many restaurant, sites and public transportation.
Excellent
10.0
Pros: Centrally located and accessible to tourist attractions. Friendly knowledgeable staff. Value priced.
Good
7.4
Pros: Nice hotel
Good
7.4
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Excellent
9.7
Pros: Very clean comfortable room with a great view. Close to many areas we wanted to visit. Would definitely choose this hotel again.
Details
Reviews
Overall 8.7 Excellent
Based on 6,645 reviews
Location
9.0
Service
8.5
Breakfast
7.1
Cleanliness
7.1
Vibe
6.8
Room
6.4
WiFi
5.5
Value for money
4.5
Location
8.8
Service
8.3
Breakfast
6.9
Cleanliness
6.9
Vibe
6.8
Room
5.9
WiFi
5.7
Comfort
5.1
Value for money
4.5
Location
8.8
Service
8.3
Breakfast
7.2
Cleanliness
7.1
Vibe
7.0
Room
6.0
Comfort
5.8
WiFi
5.6
Value for money
4.4
Location
8.8
Service
8.3
Cleanliness
7.4
Vibe
6.6
Breakfast
6.4
Comfort
6.3
Room
6.2
WiFi
5.6
Value for money
4.1
Location
9.3
Service
7.9
Cleanliness
6.8
Breakfast
6.7
Vibe
6.7
Room
6.6
WiFi
5.6
Value for money
5.1
10.0 Excellent
Pros: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.
Cons: It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.
9.4 Excellent
Pros: Nice room; cool hotel
Cons: No pool
7.7 Good
Pros:
Cons: Massive hotel. too big. very unpersonal. conference hotel and for group travel.
9.4 Excellent
Pros:
Cons: No compliants
10.0 Excellent
Pros: The service was great even if the hotel was sold out!!
Cons:
9.7 Excellent
Pros: almost everything
Cons: $65 for parking at their hotel. too much for guest
10.0 Excellent
Pros:
Cons: I enjoyed my stay. No recommendations for improvement T this time
10.0 Excellent
Pros: Easy walk to many restaurant, sites and public transportation.
Cons:
10.0 Excellent
Pros: Centrally located and accessible to tourist attractions. Friendly knowledgeable staff. Value priced.
Cons:
7.4 Good
Pros: Nice hotel
Cons: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
7.4 Good
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Cons:
9.7 Excellent
Pros: Very clean comfortable room with a great view. Close to many areas we wanted to visit. Would definitely choose this hotel again.
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Location.
The Wyndham Grand Chicago Riverfront overlooks the Riverwalk at the busy intersection of Wacker Drive and Michigan Avenue in Chicago, Ill. This property stands three blocks across the river from Magnificent Mile shops and one-half mile from the Loop central business district.
Hotel Features.
This contemporary hotel presents a stainless-steel façade, and a patio and showcases a lobby furnished with custom-crafted, deep-purple sofas with leopard-print backs. The hotel's 24-hour business center houses three computer stations and offers print services. A total of 6,500 square feet of function space accommodates events. Complimentary wireless Internet access is provided throughout the hotel. The complimentary, 24-hour fitness center offers Chicago River views and is equipped with cardiovascular and weight-training machines, free weights and yoga balls. Traveling, meeting and sightseeing can take their toll on the mind, body and spirit. The extensive menu of spa services offered at Wyndham Grand Chicago Riverfront are sure to refresh the mind, reduce aches and revitalize the spirit. Massage, facial and manicure options are available upon request. Advanced reservations required. The hotel also features a restaurant with bar and city view, and serving daily breakfast (surcharge), lunch, dinner, and a children's menu. A garage parking with valet service is available for a surcharge. An airport shuttle service (surcharge) is provided and must be requested 48 hours prior to arrival. Other services on-site include tours/ticket assistance. Rain umbrellas are available on request.
Guestrooms.
This 39-story property offers 334 contemporary guestrooms renovated in July 2013. Select rooms are individually furnished with animal-print lounge chairs and beds with golden-beige checked coverlets and pillowtop mattress. Bathrooms feature granite-topped vanities. Superior Rooms feature dark-wood furnishings, pastel fabrics and chocolate-brown lounge chairs. These rooms are nonsmoking. Premier Room bathrooms contain dual vanities and separate tubs. All accommodations provide 37-inch plasma TVs, iPod® docking stations, blackout drapes, in-room safes, refrigerators and coffeemakers. Rollaway beds and microwave available upon request.
Overall 8.7 Excellent
Based on 5,431 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Good
7.7
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Excellent
10.0
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Good
6.5
Pros: Perfect location, easy access to shopping, restaurants and museums
Good
7.1
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Good
6.2
Excellent
10.0
Excellent
10.0
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Excellent
8.5
Pros: Location is fantastic and staff were all incredibly friendly. River views from room were great.
Excellent
10.0
Pros: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!
Good
7.7
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Good
6.5
Pros: Great location
Details
Reviews
Overall 8.7 Excellent
Based on 5,431 reviews
Location
9.4
Service
8.4
Comfort
7.8
Cleanliness
7.5
Room
7.4
Bar and Beverages
6.9
Vibe
6.4
Breakfast
5.5
Amenities
5.1
WiFi
4.9
Location
9.3
Service
7.8
Room
7.2
Food
6.4
Bar and Beverages
6.3
Breakfast
5.8
Vibe
5.5
Value for money
5.5
WiFi
5.1
Amenities
4.8
Location
9.6
Service
8.3
Comfort
7.8
Room
7.7
Cleanliness
7.5
Bar and Beverages
7.2
Vibe
6.2
Amenities
5.4
Breakfast
5.2
WiFi
4.8
Location
9.6
Comfort
8.1
Service
8.0
Room
7.3
Cleanliness
7.2
Vibe
6.5
Food
6.5
Value for money
5.5
Breakfast
5.4
Amenities
5.1
WiFi
4.9
Location
9.4
Service
8.1
Comfort
7.7
Cleanliness
7.3
Room
7.1
Vibe
6.6
Bar and Beverages
6.5
Value for money
5.9
Amenities
4.5
10.0 Excellent
Pros:
Cons: Hotel and staff were great. Great location! We will book here in the future!
7.7 Good
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Cons: When we check in, nobody tell us about breakfast, it is not include.
When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!
10.0 Excellent
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Cons: I can't think of any negatives....
6.5 Good
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
7.1 Good
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Cons: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.
6.2 Good
Pros:
Cons: The bed was very uncomfortable. The staff was nice but felt robotic.
10.0 Excellent
Pros:
Cons: Parking sucked
10.0 Excellent
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons: Facing the Trump Tower.......
8.5 Excellent
Pros: Location is fantastic and staff were all incredibly friendly. River views from room were great.
Cons: Facilities in the room were a little run down but clean and comfortable beds and everything else was great.
10.0 Excellent
Pros: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!
Cons:
7.7 Good
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
6.5 Good
Pros: Great location
Cons: A little jaded
Location.
The Wyndham Grand Chicago Riverfront overlooks the Riverwalk at the busy intersection of Wacker Drive and Michigan Avenue in Chicago, Ill. This property stands three blocks across the river from Magnificent Mile shops and one-half mile from the Loop central business district.
Hotel Features.
This contemporary hotel presents a stainless-steel façade, and a patio and showcases a lobby furnished with custom-crafted, deep-purple sofas with leopard-print backs. The hotel's 24-hour business center houses three computer stations and offers print services. A total of 6,500 square feet of function space accommodates events. Complimentary wireless Internet access is provided throughout the hotel. The complimentary, 24-hour fitness center offers Chicago River views and is equipped with cardiovascular and weight-training machines, free weights and yoga balls. Traveling, meeting and sightseeing can take their toll on the mind, body and spirit. The extensive menu of spa services offered at Wyndham Grand Chicago Riverfront are sure to refresh the mind, reduce aches and revitalize the spirit. Massage, facial and manicure options are available upon request. Advanced reservations required. The hotel also features a restaurant with bar and city view, and serving daily breakfast (surcharge), lunch, dinner, and a children's menu. A garage parking with valet service is available for a surcharge. An airport shuttle service (surcharge) is provided and must be requested 48 hours prior to arrival. Other services on-site include tours/ticket assistance. Rain umbrellas are available on request.
Guestrooms.
This 39-story property offers 334 contemporary guestrooms renovated in July 2013. Select rooms are individually furnished with animal-print lounge chairs and beds with golden-beige checked coverlets and pillowtop mattress. Bathrooms feature granite-topped vanities. Superior Rooms feature dark-wood furnishings, pastel fabrics and chocolate-brown lounge chairs. These rooms are nonsmoking. Premier Room bathrooms contain dual vanities and separate tubs. All accommodations provide 37-inch plasma TVs, iPod® docking stations, blackout drapes, in-room safes, refrigerators and coffeemakers. Rollaway beds and microwave available upon request.
Unlike any other hotel, theWit Chicago – A DoubleTree by Hilton Hotel is more than exceptional location and service. Our hotel, theWit, embodies all that is unique about Chicago featuring a bold design, unique charm and excellent amenities. Create a memorable experience for our guests whether you're relaxing in your room or enjoying a cocktail at one of our two award-winning dining outlets. Explore countless nearby attractions including Chicago Riverwalk, the Chicago Theatre District, Millennium Park or the Magnificent Mile. Our stylish 310 guest rooms and suites are designed with a boutique feel, including a 42-inch HDTV, music docking station, touchscreen phones and our Doubletree Sweet Dreams beds. Named after the iconic intersection, our gastropub State and Lake Chicago Tavern prides itself on using the finest locally sourced ingredients, a diverse rotating selection of Chicago craft brews on tap and artisanal American cuisine serving up new and exciting twists on bistro fare. Our hotel is home to one of Chicago's most popular rooftop bars, ROOF, with sweeping views of Chicago and handcrafted signature cocktails. Keep up your workout routine with our modern cardio equipment in the newly renovated fitness center featuring modern amenities while enjoying views of the city skyline. Escape to our ultimate urban retreat, Spa@theWit, with treatments to de-stress and unwind both your body and your mind. Plan an event customized for you. SCREEN, our multimedia theater, has seating for 40. Along with our creative staff, our 14,000 sq. ft. facility offers spaces unlike any other hotels in downtown Chicago. For your convenience, our complimentary business center is open 24 hours a day and offers computer, fax and copy services.
Overall 8.7 Excellent
Based on 1,568 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: One of the best hotels in Chicago. Ideal location to everything in the city, wonderful staff and service, Roof Top Bar is excellent.
Overall best hotel experience I've had in Chicago.
Excellent
8.2
Pros: The decor and rooms very nice, and the proximity to restaurants and entertainment was perfect. The rooftop bar was a desirable place to be.
Excellent
10.0
OK
4.5
Pros: Great downtown location.
Excellent
10.0
Pros: Extremely convenient for getting to the Chicago Theatre.
Excellent
9.3
Pros: beautiful room, great amenities, very clean and modern
Mediocre
2.6
Excellent
9.1
Pros: Great location to everything in the city! You can walk to the Riverwalk which has so many things to do! very clean hotel and staff is so so accommodating and welcoming!
Excellent
10.0
Pros: Nice hotel, great location.
Details
Reviews
Overall 8.7 Excellent
Based on 1,568 reviews
Location
9.4
Breakfast
8.9
Wellness Area
8.9
Service
8.7
Bar and Beverages
8.6
Room
8.0
Food
7.8
Value for money
4.0
WiFi
2.9
Location
9.4
Service
9.1
Bar and Beverages
8.3
Cleanliness
7.8
Room
6.6
Value for money
4.1
WiFi
3.0
Location
9.2
Service
8.8
Food
7.9
Room
7.4
Value for money
3.6
Location
9.4
Room
7.8
Service
7.8
Comfort
7.6
Location
9.5
Service
8.8
Room
7.7
10.0 Excellent
Pros: One of the best hotels in Chicago. Ideal location to everything in the city, wonderful staff and service, Roof Top Bar is excellent.
Overall best hotel experience I've had in Chicago.
Cons:
8.2 Excellent
Pros: The decor and rooms very nice, and the proximity to restaurants and entertainment was perfect. The rooftop bar was a desirable place to be.
Cons: Free waters weren't offered for Hilton honors members like other Hilton brand hotels. The only free waters were 2 11oz bottles in the room, which is not what I've come to expect when staying in Hilton hotels. This is a perk I love because I drink a lot of water. Also, there is no incentive for hotel guests to go to the rooftop bar. The cost for admittance is the same no matter what, and you would think they would want their guests to spend more time at their hotel.
10.0 Excellent
Pros:
Cons: The wit hotel is definitely a great spot. My husband and I went on a very cold winter day. It was nice they have the club/bar on 27th this way we didn't have to leave the hotel. We would stay ther again.
4.5 OK
Pros: Great downtown location.
Cons: Doors locks dont work. Bathroom fixtures broken.
10.0 Excellent
Pros: Extremely convenient for getting to the Chicago Theatre.
Cons:
9.3 Excellent
Pros: beautiful room, great amenities, very clean and modern
Cons: some confusion at the front desk when checking in but it seemed to only be us
2.6 Mediocre
Pros:
Cons: The fridge didn't work so the brought up a dented scratched fridge and set it in the middle of the room. The room was not clean. No hospitality. Way over priced!!!!
9.1 Excellent
Pros: Great location to everything in the city! You can walk to the Riverwalk which has so many things to do! very clean hotel and staff is so so accommodating and welcoming!
Cons: The bed was very uncomfortable! Had a huge dip in the middle of the mattress! Other than that no complaints
10.0 Excellent
Pros: Nice hotel, great location.
Cons:
Unlike any other hotel, theWit Chicago – A DoubleTree by Hilton Hotel is more than exceptional location and service. Our hotel, theWit, embodies all that is unique about Chicago featuring a bold design, unique charm and excellent amenities. Create a memorable experience for our guests whether you're relaxing in your room or enjoying a cocktail at one of our two award-winning dining outlets. Explore countless nearby attractions including Chicago Riverwalk, the Chicago Theatre District, Millennium Park or the Magnificent Mile. Our stylish 310 guest rooms and suites are designed with a boutique feel, including a 42-inch HDTV, music docking station, touchscreen phones and our Doubletree Sweet Dreams beds. Named after the iconic intersection, our gastropub State and Lake Chicago Tavern prides itself on using the finest locally sourced ingredients, a diverse rotating selection of Chicago craft brews on tap and artisanal American cuisine serving up new and exciting twists on bistro fare. Our hotel is home to one of Chicago's most popular rooftop bars, ROOF, with sweeping views of Chicago and handcrafted signature cocktails. Keep up your workout routine with our modern cardio equipment in the newly renovated fitness center featuring modern amenities while enjoying views of the city skyline. Escape to our ultimate urban retreat, Spa@theWit, with treatments to de-stress and unwind both your body and your mind. Plan an event customized for you. SCREEN, our multimedia theater, has seating for 40. Along with our creative staff, our 14,000 sq. ft. facility offers spaces unlike any other hotels in downtown Chicago. For your convenience, our complimentary business center is open 24 hours a day and offers computer, fax and copy services.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.6 Excellent
Based on 2,162 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Pros: Everything. Zero complaints
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Details
Reviews
Overall 8.6 Excellent
Based on 2,162 reviews
Location
9.4
Service
8.7
Room
8.7
Comfort
8.6
Wellness Area
8.6
Pool
8.2
Amenities
7.9
Breakfast
4.6
Value for money
4.5
WiFi
3.7
Location
9.4
Service
8.9
Comfort
8.8
Wellness Area
8.6
Room
8.2
Pool
7.8
Value for money
4.7
Location
9.6
Comfort
8.5
Wellness Area
8.5
Service
8.5
Pool
8.3
Room
8.1
Value for money
4.6
Breakfast
4.5
Service
8.6
Comfort
8.6
Room
8.3
Location
9.1
Service
8.9
Room
8.7
7.7 Good
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Cons:
10.0 Excellent
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Cons:
9.7 Excellent
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.
10.0 Excellent
Pros: This is a great hotel the atmosphere that employees everyone was great there
Cons:
10.0 Excellent
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Cons:
9.6 Excellent
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.
9.6 Excellent
Pros: great accomodations and service
Cons:
10.0 Excellent
Pros: Everything. Zero complaints
Cons: Service was boardline TOO GOOD if that is such a thing
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Located in the heart of downtown Chicago, the Sheraton Grand Chicago is conveniently situated on the Chicago River, within walking distance of Navy Pier, Millennium Park, the Loop business district, Magnificent Mile, and other local favorites. Among the hotel’s five distinctive restaurants and bars is Shula’s Steak House. The Sheraton Fitness center features a pool, a sauna, and a sundeck that overlooks the Chicago River. State-of-the-art event space includes Chicago’s largest hotel ballroom. Each of our 1,218 guest rooms and suites features a view of the Chicago River, lake, or city skyline and the plush Sheraton Signature Sleep Experience. The Sheraton Club Level offers additional amenities, plus food and drink options in a bi-level private lounge.
Overall 8.5 Excellent
Based on 3,711 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: The hotel is located in a wonderful part of Chicago - it's situated right between Michigan for shopping and to the south is the park and museums, to the east is Navy Pier. You can't have a better location - and not to mention, being right on the water (river - not Lake Michigan although that is only minutes away)!
OK
4.2
Pros: Great location
Excellent
8.0
Pros: Courteous staff, views of the water, walk le access to shops and restaurants
Excellent
10.0
Pros: The location, the personel is always available and happy to help.
Excellent
9.4
Pros: The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.
Excellent
10.0
Pros: Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.
Excellent
9.7
Pros: Location and views from rooms
Excellent
8.8
Pros: The rooms on the river side had such wonderful views of the river, boats, buildings. The views were awesome both diring the day and night. Also enjoyed the outside dining and area to have a drink or just relax. Many attractions were within walking distance.
Excellent
10.0
Pros: Great bedding, nice staff, open and big lobby. Great food options.
Good
6.5
Pros: The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.
Excellent
8.0
Pros: Spacious room
Good
6.2
Pros: It was a great location and the staff was very friendly.
Details
Reviews
Overall 8.5 Excellent
Based on 3,711 reviews
Location
9.0
Service
8.3
Room
6.9
Bar and Beverages
6.6
Pool
6.5
Cleanliness
6.4
Vibe
6.4
Food
5.3
Breakfast
5.3
Value for money
3.8
WiFi
3.2
Location
9.2
Service
8.0
Room
6.7
Pool
6.4
Vibe
6.2
Wellness Area
6.2
Bar and Beverages
6.1
Cleanliness
5.8
Food
4.9
Breakfast
4.6
Value for money
3.6
WiFi
2.8
Location
8.8
Service
8.0
Vibe
6.7
Pool
6.5
Room
6.3
Wellness Area
6.2
Cleanliness
6.0
Breakfast
5.5
Food
5.0
Value for money
4.0
WiFi
3.0
Location
8.8
Service
8.2
Comfort
6.9
Room
6.3
Cleanliness
5.9
Vibe
5.7
Food
4.9
Breakfast
4.8
Value for money
3.6
WiFi
3.3
Location
8.9
Service
8.1
Cleanliness
6.9
Vibe
6.5
Room
6.4
Food
5.5
Value for money
3.7
9.4 Excellent
Pros: The hotel is located in a wonderful part of Chicago - it's situated right between Michigan for shopping and to the south is the park and museums, to the east is Navy Pier. You can't have a better location - and not to mention, being right on the water (river - not Lake Michigan although that is only minutes away)!
Cons: Nothing - it's a great hotel - stayed there many a times when I visit.
4.2 OK
Pros: Great location
Cons: WAY TOO OVER CROWDED, we didn't get the room we requested and had to change rooms the second night. Overall, not a great value for the money. I would stay elsewhere next time, since there is a ton of hotels in that area.
8.0 Excellent
Pros: Courteous staff, views of the water, walk le access to shops and restaurants
Cons: Internet cost
10.0 Excellent
Pros: The location, the personel is always available and happy to help.
Cons: The breakfast was not included
9.4 Excellent
Pros: The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.
Cons: The pool could use some upgrades, and it would of been nice if the rooms had a mini fridge for personal use, instead of a fridge stocked already with items that you have to purchase.
10.0 Excellent
Pros: Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.
Cons:
9.7 Excellent
Pros: Location and views from rooms
Cons: Pool was not always clean. Hair in pool made kids not want to swim.
8.8 Excellent
Pros: The rooms on the river side had such wonderful views of the river, boats, buildings. The views were awesome both diring the day and night. Also enjoyed the outside dining and area to have a drink or just relax. Many attractions were within walking distance.
Cons: Nothing stands out. Love the hotel and location.
10.0 Excellent
Pros: Great bedding, nice staff, open and big lobby. Great food options.
Cons:
6.5 Good
Pros: The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.
Cons: Parking is about 55 dollars for 24hrs, and about 14 for 30 minutes. There is no fridge in the room. There was no coffee in the room, as is supplied at lower end hotels. Because there are restaurants in the building, when we asked for recommendations on places to eat the staff would only recommend those places, which are overly expensive. No complimentary breakfast.
8.0 Excellent
Pros: Spacious room
Cons: Had to wait for my room
Heating went into cooling so too sensitive and could not control to heat only.
Bath tub did not drain well.
6.2 Good
Pros: It was a great location and the staff was very friendly.
Cons: I spent a lot of time looking for a room that would comfortably fit 3 adults. I was traveling with my 19 year old daughter and my 67 year old mother. I specifically booked and paid for a "triple room". When we got to the room there were 2 small double beds. Not at all what I expected for 3 adults or for $400 per night. Be very aware of what you are actually getting for your money. This was not at all comfortable for 3 regular sized adults. I will say everything else was fine but I felt very ripped off for what we paid vs. what we got. I could have booked a regular room anywhere for much less.
Located in the heart of downtown Chicago, the Sheraton Grand Chicago is conveniently situated on the Chicago River, within walking distance of Navy Pier, Millennium Park, the Loop business district, Magnificent Mile, and other local favorites. Among the hotel’s five distinctive restaurants and bars is Shula’s Steak House. The Sheraton Fitness center features a pool, a sauna, and a sundeck that overlooks the Chicago River. State-of-the-art event space includes Chicago’s largest hotel ballroom. Each of our 1,218 guest rooms and suites features a view of the Chicago River, lake, or city skyline and the plush Sheraton Signature Sleep Experience. The Sheraton Club Level offers additional amenities, plus food and drink options in a bi-level private lounge.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 661 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. Take your workout to a new level in the Penthouse Fitness Centre and Pool, which boasts panoramic 42nd-floor views. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Overall 8.4 Excellent
Based on 7,462 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: We've been going to the Chicago hotel for many yrs. We enjoy the location.
Excellent
10.0
Pros: Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.
Excellent
10.0
Pros: the bed
Excellent
10.0
Pros: I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Excellent
10.0
Pros: Love the location near River & Lake Michigan. River walk has so much to offer right outside the doors. Walkable to most major attractions. Just off from the crowds of Michigan Ave. This is our 4th time and always my first choice when visiting Chicago.
Mediocre
2.0
Good
6.0
Pros: Clean. Friendly staff. Location is great.
Excellent
10.0
Pros: Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;
Excellent
9.7
Pros: It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc
Excellent
8.0
Pros: It was in a pretty great location and all of the staff were very friendly and welcoming. The rooms were well kept and comfortable, though do need a bit of updating.
Excellent
10.0
Pros: We did not expect a room with a view but we got one and it was amazing! The rooms were also very large and we were able to walk everywhere we needed to go.
Excellent
10.0
Pros: great hotel with great service
Details
Reviews
Overall 8.4 Excellent
Based on 7,462 reviews
Location
8.7
Service
8.0
Cleanliness
7.4
Pool
7.4
Room
7.0
Vibe
6.5
Bar and Beverages
5.6
Breakfast
5.0
Value for money
4.7
WiFi
3.7
Wellness Area
9.0
Location
8.8
Pool
7.9
Service
7.0
Cleanliness
6.7
Vibe
6.5
Amenities
6.2
Room
6.1
Food
6.0
Breakfast
4.8
Bar and Beverages
4.7
WiFi
4.0
Value for money
3.8
Wellness Area
8.9
Location
8.4
Service
8.1
Pool
7.6
Cleanliness
6.7
Room
6.7
Vibe
5.8
Bar and Beverages
5.8
Breakfast
4.9
Value for money
3.6
WiFi
3.1
Wellness Area
8.9
Service
8.1
Location
8.1
Cleanliness
7.7
Room
7.0
Pool
6.8
Vibe
6.4
Breakfast
5.4
Bar and Beverages
5.0
Value for money
4.6
WiFi
3.5
Wellness Area
8.6
Location
8.5
Service
7.9
Cleanliness
7.4
Room
7.3
Vibe
6.2
Food
6.2
Value for money
4.6
10.0 Excellent
Pros: We've been going to the Chicago hotel for many yrs. We enjoy the location.
Cons:
10.0 Excellent
Pros: Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.
Cons: We valet parked the car. When you leave, you go down to the parking garage to exit. The corner to drive out and up the ramp is super tight . I ended up scraping my back door pretty substantially. It was operator error for sure. I would just caution others to be careful as they leave or ask one of the valet guys who do this all the time to drive it through the corner.
10.0 Excellent
Pros: the bed
Cons:
10.0 Excellent
Pros: I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Cons: No complaints.
10.0 Excellent
Pros: Love the location near River & Lake Michigan. River walk has so much to offer right outside the doors. Walkable to most major attractions. Just off from the crowds of Michigan Ave. This is our 4th time and always my first choice when visiting Chicago.
Cons:
2.0 Mediocre
Pros:
Cons: I didnt even stay at your hotel.
6.0 Good
Pros: Clean. Friendly staff. Location is great.
Cons: The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel.
Poor parking options. $125 for two days (non valet)
No roof top bar or pool.
Charges for any local outgoing calls or 1-800 #'s.
A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.
10.0 Excellent
Pros: Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;
Cons: GPS kept wanting to take me to the closed parking garage underground; Had to ask other hotel valet down there how to get up top to my hotel (not hotel's fault). Valet expensive ($70), but guess it's the norm for Chicago.
9.7 Excellent
Pros: It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc
Cons: The audiovisual support for my meeting was abysmal
8.0 Excellent
Pros: It was in a pretty great location and all of the staff were very friendly and welcoming. The rooms were well kept and comfortable, though do need a bit of updating.
Cons: We did not receive a very warm welcome upon driving up to the hotel. It took us a minute to find a valet and a bellhop.
10.0 Excellent
Pros: We did not expect a room with a view but we got one and it was amazing! The rooms were also very large and we were able to walk everywhere we needed to go.
Cons: We were right beside the elevators so we heard them often but we got used to it. At first if just sounded like a plane flying overhead until we figured it out but it was no where near a deal breaker for booking again.
10.0 Excellent
Pros: great hotel with great service
Cons:
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 661 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. Take your workout to a new level in the Penthouse Fitness Centre and Pool, which boasts panoramic 42nd-floor views. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Located in The Loop, this hotel is within a 10-minute walk of Chicago Theatre, Wrigley Building, and Tribune Tower. Ford Center for the Performing Arts Oriental Theatre and Chicago Cultural Center are also within 10 minutes.
Overall 8.4 Excellent
Based on 2,607 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.6
Pros: Great location, very good restaurant in the hotel.
OK
4.5
Pros: Good location
OK
5.7
OK
5.4
Pros: Central downtown location, good restaurant, nice service
Excellent
10.0
Pros: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
Good
7.1
Pros: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny
Excellent
10.0
Pros: Room very clean and cozy. Excellent location for downtown. Great value for the money.
Good
6.0
Pros: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
Good
6.3
Pros: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.
OK
5.7
Pros: Location
Good
6.0
Pros: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
Details
Reviews
Overall 8.4 Excellent
Based on 2,607 reviews
Location
9.5
Service
8.9
WiFi
8.7
Room
5.3
Amenities
4.5
Breakfast
3.7
Comfort
3.4
Location
9.6
WiFi
8.6
Service
8.4
Room
5.1
Amenities
4.2
Breakfast
3.5
Comfort
2.7
Location
9.6
Service
8.9
Value for money
8.0
Room
6.1
Amenities
4.4
Comfort
4.0
Location
9.6
Service
9.0
WiFi
8.9
Value for money
8.1
Food
7.8
Room
5.2
Amenities
4.3
Comfort
2.9
Location
9.5
WiFi
8.7
Service
8.6
Wellness Area
6.8
Room
5.1
Amenities
4.5
Comfort
3.7
Breakfast
3.2
7.6 Good
Pros: Great location, very good restaurant in the hotel.
Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.
4.5 OK
Pros: Good location
Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.
5.7 OK
Pros:
Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.
5.4 OK
Pros: Central downtown location, good restaurant, nice service
Cons: Needs a good cleaning and update, grungy.
10.0 Excellent
Pros: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
Cons:
7.1 Good
Pros: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny
Cons:
10.0 Excellent
Pros: Room very clean and cozy. Excellent location for downtown. Great value for the money.
Cons: It was difficult to locate and find initally when we were driving and trying to checkin.
6.0 Good
Pros: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.
6.3 Good
Pros: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.
Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!
5.7 OK
Pros: Location
Cons: Smallest room I've ever seen. Valet parking outrageously expensive.
6.0 Good
Pros: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service.
The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.
Located in The Loop, this hotel is within a 10-minute walk of Chicago Theatre, Wrigley Building, and Tribune Tower. Ford Center for the Performing Arts Oriental Theatre and Chicago Cultural Center are also within 10 minutes.
Rest and refresh yourself at the renovated and smoke-free Comfort Suites in Chicago, IL, which is conveniently located on Michigan Avenue near the Magnificent Mile, Millennium Park, State Street and numerous other attractions. This all-suites hotel has great amenities to help you get ready to take on the day, including a meeting room, free WiFi, free hot breakfast, fitness and business centers. Your spacious suite gives you 25 percent more of the space that you need to spread out, relax and work. Valet parking and unloading zone is 200 feet south of the hotel, self-parking is available at 111 E. Wacker Dr. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Rested. Set. Go.
Overall 8.3 Excellent
Based on 2,434 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: Thought it was odd... only decaf coffee in the room
Some loud noises in the wall or hall by room 202..maybe it was the water lines as they rattled when running the shower. Overall a larger than expected room, practically the size of a small apartment and reasonably good location. Need a bigger sign or easy way customers can find it. Parking was $48. Advise parking across on the street if you can on the wknd.
Excellent
8.0
Pros: Excellent value for money. Huge room/suite.
Excellent
10.0
Pros: Location and free breakfast. Wonderful staff
Excellent
10.0
Pros: I liked the location and the space.
Excellent
10.0
Pros: Great and very friendly and informative staff
Details
Reviews
Overall 8.3 Excellent
Based on 2,434 reviews
Location
9.2
Service
8.5
Value for money
8.1
Room
7.0
Breakfast
6.5
WiFi
5.7
Food
5.2
Amenities
2.5
Vibe
2.3
Pool
0.0
Location
9.4
Service
8.7
Comfort
6.9
Room
6.9
Breakfast
5.8
WiFi
5.8
Food
4.9
Amenities
2.6
Vibe
2.5
Location
9.3
Service
8.7
Comfort
7.4
Room
6.9
Breakfast
6.6
WiFi
5.8
Food
5.4
Amenities
2.7
Vibe
2.6
Location
9.3
Service
8.7
Comfort
7.1
Breakfast
7.0
Room
6.5
Food
5.8
WiFi
5.5
Amenities
2.8
Vibe
2.3
Location
9.3
Service
8.3
Value for money
8.2
Comfort
7.6
Room
7.1
Breakfast
6.6
WiFi
5.6
Food
5.2
Amenities
3.0
Vibe
2.4
9.1 Excellent
Pros: Thought it was odd... only decaf coffee in the room
Some loud noises in the wall or hall by room 202..maybe it was the water lines as they rattled when running the shower. Overall a larger than expected room, practically the size of a small apartment and reasonably good location. Need a bigger sign or easy way customers can find it. Parking was $48. Advise parking across on the street if you can on the wknd.
Cons:
8.0 Excellent
Pros: Excellent value for money. Huge room/suite.
Cons: No shower pressure
10.0 Excellent
Pros: Location and free breakfast. Wonderful staff
Cons:
10.0 Excellent
Pros: I liked the location and the space.
Cons: There are no actual vending machines, you have to get snacks at the front desk.
10.0 Excellent
Pros: Great and very friendly and informative staff
Cons:
Rest and refresh yourself at the renovated and smoke-free Comfort Suites in Chicago, IL, which is conveniently located on Michigan Avenue near the Magnificent Mile, Millennium Park, State Street and numerous other attractions. This all-suites hotel has great amenities to help you get ready to take on the day, including a meeting room, free WiFi, free hot breakfast, fitness and business centers. Your spacious suite gives you 25 percent more of the space that you need to spread out, relax and work. Valet parking and unloading zone is 200 feet south of the hotel, self-parking is available at 111 E. Wacker Dr. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Rested. Set. Go.
Location.
Views of the Chicago, Ill; skyline are captured from the Club Quarters Hotel, Wacker at Michigan, the Windy City's landmark tower hotel located along the Chicago River at Wacker Street and Michigan Avenue. This hotel stands one block from the NBC Tower and across the river from the Wrigley Building and the Tribune Tower.
Hotel Features.
Fully restored to its historic grandeur, the Club Quarters Hotel, Wacker at Michigan showcases neo-Gothic architecture, marble floors and brass fittings in the lobby. Bacino's Italian Bistro & Pizzeria, with casual, split-level seating that overlooks the Chicago River, serves deep dish pizzas daily spun from the freshest ingredients and home-made sauce. This members-only hotel features a bi-level club room and a marble staircase that ascends to a business center with computer stations. The hotel clubroom offers complimentary coffee. Wireless Internet access is complimentary throughout the hotel. Function space accommodates up to 40 people. Recreational amenities include a fitness room that contains cardiovascular and weight-training equipment. Front-desk staff offers tour assistance 24 hours a day.
Guestrooms.
The 41-story Club Quarters Hotel, Wacker at Michigan offers 240 guestrooms that overlook Michigan Avenue or the Chicago River. All rooms offer encyclopedias, almanacs and dictionaries. Amenities include satellite TV and iPod docking stations. Décor details include blue-and-green checkered fabrics. Standard rooms feature bathrooms with showers only, while suites contain shower/tub combinations. Suites also have sofas and kitchenettes. All accommodations offer coffeemakers. High-speed wireless Internet access is complimentary. Accessible rooms with roll in showers are available. Adjoining rooms are also available.
Overall 8.3 Excellent
Based on 1,841 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.3
Pros: The location allowed us to walk everywhere. We came to attend the Blues festival in Grant Park and the art museum.
The staff was very professional and helpful.
Excellent
8.2
Pros: The staff was great. TIm at the front desk was very helpful and patient. Very helpful with directions and suggestions for dining. The location couldn't have been better - right on the river front. Could walk the lake shore down to the aquarium and Field Museum. Walking distance to Magnificent Mile shopping . CTA stop is very close.
Excellent
9.4
Pros: Staff was extremely friendly including maids, front desk, and bellhops. I stayed on a high floor which had only 2 other rooms. No problem with elevators. My room had a great view over the Chicago River and was larger than I expected. Taxis were immediately available, but also a great location to walk to many things.
I would definitely stay in this hotel again.
OK
4.2
Pros: Good location, just across the Chicago River from Trump Tower. Very convenient to the heart of the city. The staff, including the house maintenance personnel, was very nice and responsive to our request.
Excellent
9.7
Pros: Clean nice facilities.
OK
4.5
Pros: Location is second to none
Excellent
8.3
Pros: I loved the location. We were able to walk everywhere.
Excellent
9.6
Pros: I loved the location, it's very close to all of the main dining & shopping in which I came to the city for. The staff was excellent and very kind to me, that goes a long way!!
Excellent
8.5
Pros: parking was cheaper.
Good
7.3
Pros: This hotel is all about location. If you are planning to stay in the downtown Chicago area choose a hotel that is next to river front and Club Quarters is one such hotel.
Excellent
9.0
Pros: Couldn't ask for a better location. Comfortable rooms and good security and staff.
Excellent
10.0
Pros: This is a great historic building, classic Chicago, in a great location. The staff was very friendly and helpful. The "living room" on the second floor offers a convenient space for meeting or relaxing.
Details
Reviews
Overall 8.3 Excellent
Based on 1,841 reviews
Location
9.6
Service
8.8
Food
8.6
WiFi
7.4
Breakfast
5.3
Room
4.9
Amenities
4.7
Comfort
2.6
Location
9.8
Service
8.5
WiFi
7.8
Breakfast
5.0
Amenities
4.3
Room
4.1
Comfort
2.4
Location
9.4
Food
8.9
Service
8.2
WiFi
7.5
Amenities
5.2
Room
5.0
Comfort
2.8
Location
9.5
Service
9.0
Food
8.8
Breakfast
5.4
Room
4.9
Amenities
4.4
Comfort
2.5
Location
9.7
Service
8.6
WiFi
7.7
Breakfast
5.0
Room
4.9
Amenities
4.4
Comfort
2.8
8.3 Excellent
Pros: The location allowed us to walk everywhere. We came to attend the Blues festival in Grant Park and the art museum.
The staff was very professional and helpful.
Cons: Silly as it sounds,the fingerprints on the glass entrance doors drove me crazy.
I also did not like the glass drinking glasses in the room. As nice as they were, I did not know how they had been cleaned and would have opted for a plastic covered disposable glass.
8.2 Excellent
Pros: The staff was great. TIm at the front desk was very helpful and patient. Very helpful with directions and suggestions for dining. The location couldn't have been better - right on the river front. Could walk the lake shore down to the aquarium and Field Museum. Walking distance to Magnificent Mile shopping . CTA stop is very close.
Cons: Room was small, but clean Walls not that soundproof. Would have liked a complimentary breakfast, but there is a place right next door and an Einstein's Bagel a few blocks away.
9.4 Excellent
Pros: Staff was extremely friendly including maids, front desk, and bellhops. I stayed on a high floor which had only 2 other rooms. No problem with elevators. My room had a great view over the Chicago River and was larger than I expected. Taxis were immediately available, but also a great location to walk to many things.
I would definitely stay in this hotel again.
Cons:
4.2 OK
Pros: Good location, just across the Chicago River from Trump Tower. Very convenient to the heart of the city. The staff, including the house maintenance personnel, was very nice and responsive to our request.
Cons: Bedbugs, my wife was bitten 4 times. Not pretty.
No air conditioning due to a dual pipe system which has already been converted from chillers to boiler even though the afternoon temps. were in the eighties. We had to ask for a portable fan.
Old building with small, slow elevators. Rooms need to be updated. Toilet leaked and left puddle on the floor.
When we picked our bags up from checked bag storage, my fold -over suitcase had been unzipped and remained opened.
Would not stay here again.
9.7 Excellent
Pros: Clean nice facilities.
Cons: Small.
4.5 OK
Pros: Location is second to none
Cons: Absolutely no amenities or service. No breakfast. No luggage carts. No frills hotel. Don't expect anything but a place to sleep. We aren't unhappy at all. Just not impressed for the money we spent
8.3 Excellent
Pros: I loved the location. We were able to walk everywhere.
Cons: I would've liked complimentary breakfast.
9.6 Excellent
Pros: I loved the location, it's very close to all of the main dining & shopping in which I came to the city for. The staff was excellent and very kind to me, that goes a long way!!
Cons: The price for the sized room that I was given was not up to my expectations.
8.5 Excellent
Pros: parking was cheaper.
Cons: the restaurant in the lobby sucked.
7.3 Good
Pros: This hotel is all about location. If you are planning to stay in the downtown Chicago area choose a hotel that is next to river front and Club Quarters is one such hotel.
Cons: Nothing really. Hotel lacks in complimentary services and some amenities like a refrigerator and a microwave oven in the Standard room type. Probably this is by design.
9.0 Excellent
Pros: Couldn't ask for a better location. Comfortable rooms and good security and staff.
Cons:
10.0 Excellent
Pros: This is a great historic building, classic Chicago, in a great location. The staff was very friendly and helpful. The "living room" on the second floor offers a convenient space for meeting or relaxing.
Cons:
Location.
Views of the Chicago, Ill; skyline are captured from the Club Quarters Hotel, Wacker at Michigan, the Windy City's landmark tower hotel located along the Chicago River at Wacker Street and Michigan Avenue. This hotel stands one block from the NBC Tower and across the river from the Wrigley Building and the Tribune Tower.
Hotel Features.
Fully restored to its historic grandeur, the Club Quarters Hotel, Wacker at Michigan showcases neo-Gothic architecture, marble floors and brass fittings in the lobby. Bacino's Italian Bistro & Pizzeria, with casual, split-level seating that overlooks the Chicago River, serves deep dish pizzas daily spun from the freshest ingredients and home-made sauce. This members-only hotel features a bi-level club room and a marble staircase that ascends to a business center with computer stations. The hotel clubroom offers complimentary coffee. Wireless Internet access is complimentary throughout the hotel. Function space accommodates up to 40 people. Recreational amenities include a fitness room that contains cardiovascular and weight-training equipment. Front-desk staff offers tour assistance 24 hours a day.
Guestrooms.
The 41-story Club Quarters Hotel, Wacker at Michigan offers 240 guestrooms that overlook Michigan Avenue or the Chicago River. All rooms offer encyclopedias, almanacs and dictionaries. Amenities include satellite TV and iPod docking stations. Décor details include blue-and-green checkered fabrics. Standard rooms feature bathrooms with showers only, while suites contain shower/tub combinations. Suites also have sofas and kitchenettes. All accommodations offer coffeemakers. High-speed wireless Internet access is complimentary. Accessible rooms with roll in showers are available. Adjoining rooms are also available.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Overall 8.2 Excellent
Based on 6,982 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Pros: Walk into the grand lobby and you feel like you're part of Chicago history.
Excellent
10.0
Pros: We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Excellent
9.4
Pros: The check in was smooth and easy. Our attendant answered all of our questions and made great suggestions for food and activities. I will say, i had the BEST caramel macchiato at the Starbucks that is in this hotel. I told the barista then, and i'm saying it again now, it was hands down the best!
Excellent
8.8
Pros: The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean.
Excellent
9.7
Pros: The room was very clean. The hotel had many amenities and provided a comfortable home away from home.
Good
6.8
Pros: Efficient and clean
Excellent
10.0
Pros: We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,
Mediocre
3.1
Pros: Location was great. Near millennium park and downtown attractions
Excellent
8.2
Pros: The lobby is amazing.
Excellent
9.1
Pros: Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.
Excellent
8.0
Pros: In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean.
Mediocre
2.0
Details
Reviews
Overall 8.2 Excellent
Based on 6,982 reviews
Location
9.3
Amenities
7.8
Vibe
7.8
Service
7.4
Breakfast
7.0
Cleanliness
5.2
Value for money
4.6
Room
4.2
Comfort
4.1
Pool
3.2
WiFi
2.1
Location
9.2
Amenities
7.8
Service
7.4
Breakfast
6.6
Cleanliness
5.5
Value for money
4.3
Room
3.9
Comfort
3.6
WiFi
1.7
Location
9.1
Service
7.1
Breakfast
7.0
Cleanliness
4.9
Value for money
4.8
Comfort
4.6
Room
4.1
Pool
3.4
WiFi
2.0
Location
9.6
Vibe
7.6
Amenities
7.4
Breakfast
7.3
Service
6.8
Value for money
5.0
Cleanliness
4.9
Room
4.6
Comfort
4.5
WiFi
2.5
Location
9.4
Amenities
7.6
Vibe
7.5
Service
6.4
Value for money
5.3
Cleanliness
4.5
Comfort
3.4
Room
2.9
WiFi
2.9
9.7 Excellent
Pros: Walk into the grand lobby and you feel like you're part of Chicago history.
Cons: The rooms are a little small.
10.0 Excellent
Pros: We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Cons:
9.4 Excellent
Pros: The check in was smooth and easy. Our attendant answered all of our questions and made great suggestions for food and activities. I will say, i had the BEST caramel macchiato at the Starbucks that is in this hotel. I told the barista then, and i'm saying it again now, it was hands down the best!
Cons: The bed seemed really firm which is unusual for hotels, usually they are plush.
8.8 Excellent
Pros: The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean.
Cons: Rooms and bathroom were very small and the building is definitely an older building. That being said, the interiors were clean and well taken care of, and the common areas were very well kept and beautiful.
9.7 Excellent
Pros: The room was very clean. The hotel had many amenities and provided a comfortable home away from home.
Cons: I was approached by beggars both in front of the hotel (on the sidewalk) and in the hotel lobby. It would have been nice for security to be a bit tighter.
6.8 Good
Pros: Efficient and clean
Cons:
10.0 Excellent
Pros: We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,
Cons: had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT
3.1 Mediocre
Pros: Location was great. Near millennium park and downtown attractions
Cons: Never experienced worse hotel staff than this. From the bell man to reception to guest services
8.2 Excellent
Pros: The lobby is amazing.
Cons:
9.1 Excellent
Pros: Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.
Cons: The wall paper was peeling in the bathroom.
8.0 Excellent
Pros: In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean.
Cons: Bed was a bit too uncomfortable and no water pressure in shower.
2.0 Mediocre
Pros:
Cons: Very small rooms and poor room service.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago and Lake Michigan. It is located in downtown Chicago within walking distance to the Millennium Park and Magnificent Mile shops. The Fairmont Chicago, Millennium Park is located within close proximity to the museum campus, which includes Adler Planetarium, Shedd Aquarium, and The Field Museum. The Art Institute, Lurie Gardens, Soldier Field are also within just a couple of blocks.
Overall 8.2 Excellent
Based on 4,078 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
9.1
Pros: Good value, good location
Excellent
10.0
Pros: I chose Fairmont Chicago, Millennium Park because of its location and good reputation. After my stay at the hotel I am glad that I made a right choice. When I was checking into the hotel there was some confusion about my reservation. I reserved two rooms but the hotel reservation system showed only one room under my name. After I presented my two hotel reservation vouchers and email communication the front desk manager quickly gave me two rooms without unnecessary delay (the room types were exactly what I requested when I made my reservation). The hotel front desk manager and staff were very courteous while they were trying to sort it out. I and my family had a great stay there. It's location and free room wi-fi connection were excellent.
OK
4.2
Pros: I don't recomend for people who go in a group of people!
Excellent
9.4
Pros: The room was very comfortable and the hotel staff was fabulous. Really enjoyed our stay.
Excellent
8.0
Pros: Great views, great rooms, great staff, wonderful stay.
Excellent
10.0
Pros: The staff was incredibly kind
Excellent
10.0
Pros: We loved the special lounge to relax in. It was like having our own kitchen and living room.
OK
4.0
Pros: Good access to Chicago attractions
OK
5.4
Pros: Location - very convenient. One of those hotels that tries to make money on every little extra.
Good
6.8
Excellent
8.5
Pros: The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!
Excellent
10.0
Pros: I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!
Details
Reviews
Overall 8.2 Excellent
Based on 4,078 reviews
Location
9.0
Service
8.1
Amenities
6.5
Bar and Beverages
6.4
Room
5.9
Wellness Area
5.8
Breakfast
5.8
Food
5.6
Cleanliness
5.5
Vibe
5.4
Value for money
4.1
WiFi
3.6
Location
8.7
Service
8.3
Bar and Beverages
6.5
Amenities
6.3
Food
5.9
Room
5.6
Breakfast
5.5
Cleanliness
5.5
Vibe
4.7
Value for money
3.7
Location
8.7
Service
7.9
Amenities
6.0
Breakfast
5.9
Room
5.7
Cleanliness
5.5
Food
5.5
Vibe
5.1
Value for money
4.5
WiFi
3.0
Location
8.8
Service
7.8
Breakfast
5.7
Vibe
5.6
Food
5.2
Comfort
4.8
Cleanliness
4.7
Room
4.7
Value for money
3.9
WiFi
3.6
Location
9.2
Service
8.1
Comfort
7.0
Room
6.9
Cleanliness
6.0
Value for money
4.4
9.1 Excellent
Pros: Good value, good location
Cons: Parking high $70 a day, room service cart left in hallway for almost full day. Wireless cost high $16 per day,
10.0 Excellent
Pros: I chose Fairmont Chicago, Millennium Park because of its location and good reputation. After my stay at the hotel I am glad that I made a right choice. When I was checking into the hotel there was some confusion about my reservation. I reserved two rooms but the hotel reservation system showed only one room under my name. After I presented my two hotel reservation vouchers and email communication the front desk manager quickly gave me two rooms without unnecessary delay (the room types were exactly what I requested when I made my reservation). The hotel front desk manager and staff were very courteous while they were trying to sort it out. I and my family had a great stay there. It's location and free room wi-fi connection were excellent.
Cons:
4.2 OK
Pros: I don't recomend for people who go in a group of people!
Cons: I went there with 3 more friends. They gave us a room with only 1 bed. CAN YOU SLEEP 4 people in 1 bed? Or do you prefer to sleep in a couch? That's what they said; "sorry, but that's what is available" WHO PAYS A DAMN EXPENSIVE ROOM TO SLEEP IN A COUCH?
9.4 Excellent
Pros: The room was very comfortable and the hotel staff was fabulous. Really enjoyed our stay.
Cons:
8.0 Excellent
Pros: Great views, great rooms, great staff, wonderful stay.
Cons: Pricey room service
10.0 Excellent
Pros: The staff was incredibly kind
Cons: Bathroom wasn't immaculate
10.0 Excellent
Pros: We loved the special lounge to relax in. It was like having our own kitchen and living room.
Cons: Everything was great.
4.0 OK
Pros: Good access to Chicago attractions
Cons: #1 WAY TOO EXPENSIVE. Room price was average to low for area. But restaurant was mediocre and priced straight insulting, $29 for a buffet with no omelette bar, no fresh Oj, nothing fresh. Worst buffet for the money ever.
#2. No snacks on floors and $5 for 20 Pringles potato chips. No snack food in area especially late night. Room service slow and speedy.
#3. $70 for parking. No validation or discount for hotel customers, across the street its $35 also borderline insulting
5.4 OK
Pros: Location - very convenient. One of those hotels that tries to make money on every little extra.
Cons: Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.
6.8 Good
Pros:
Cons: The hotel failed to follow my president profile and didn't provide non scented products nor my workout clothes.
8.5 Excellent
Pros: The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!
Cons: No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.
10.0 Excellent
Pros: I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!
Cons:
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago and Lake Michigan. It is located in downtown Chicago within walking distance to the Millennium Park and Magnificent Mile shops. The Fairmont Chicago, Millennium Park is located within close proximity to the museum campus, which includes Adler Planetarium, Shedd Aquarium, and The Field Museum. The Art Institute, Lurie Gardens, Soldier Field are also within just a couple of blocks.
Location.
Housed in the 1929 Carbide & Carbon Building, the Hard Rock Hotel Chicago is positioned in the Chicago (Ill.) Loop business and theater districts on Michigan Avenue across from Millennium Park. Chicago Theatre and Grant Park are 1 block from the hotel and the Wrigley Building is 3 blocks away. The Art Institute of Chicago is 5 blocks from the property and Navy Pier is within 0.25 miles (0.40 kilometers).
Hotel Features.
The bronze and Belgian-marbled lobby features studio lighting and Art Deco furnishings representing the Chicago nightlife scene. Guests can dine at Chuck's restaurant serving up American cuisine for every meal or Mr. Browns Lounge, where guests can enjoy reggae beats and dine on Jamaican favorites. Modern function areas feature box seating and plasma-screen televisions. Complimentary WiFi access is available in the lobby. A 24-hour business center is offered. Business amenities also include 8,400 sq feet (780 sq meters) of meeting space among 9 small and large meeting/conference rooms. The fitness center houses cardiovascular and strength-training equipment. Parking is available on-site (surcharge). A Hard Rock Retail Store is also on the property. Guests even have the option of borrowing from a selection of Fender guitars to play during their stay.
Guestrooms.
Guestrooms at the hotel present views of Michigan Avenue and the Chicago River. Rooms feature 40-inch flat-screen televisions and clock radios. Wireless and wired high-speed Internet access are available for a fee. Rooms are outfitted with feather-top bedding, music-themed artwork, and snakeskin leather seating with ottomans. Bathrooms are clad in granite and provide Rock Spa products. Rooms are equipped with laptop safes and Rolling Stone and Time Out Chicago magazines. Rollaway beds and in-room massages are available on request for a fee.
Overall 8.0 Excellent
Based on 3,059 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.4
Pros: The room was very comfortable. Loved the bed and pillows. Elevators were pretty fast. Staff was very nice and accommodating.
Good
7.1
Pros: Location. Staff was nice.
Excellent
8.0
Pros: Great location
Excellent
8.2
Pros: Very convenient location right on Michigan Ave. You won't run out of places to eat or stores to shop. I'm a music enthusiast and the memorabilia on the walls is a nice touch. Also a guitarist and the ability to have your own guitar brought to your room to play was pretty sweet. A Jamaican style bar club along with a nice steak/bar restaurant are in it (Although a little pricey)
Excellent
8.2
Pros: Hotel is in a great location and the service was excellent.
OK
4.0
Pros: The location of the hotel is perfect. It is within walking distance to the parks and many other attractions.
Good
6.8
Excellent
10.0
Pros: We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
Good
7.1
Pros: Very friendly staff
Excellent
9.4
Pros: Spacious rooms, modern look, and helpful staff.
Mediocre
3.1
Pros: Nothing much really.
OK
5.1
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 3,059 reviews
Location
9.4
Service
8.4
Vibe
6.3
Cleanliness
6.0
Comfort
5.8
Amenities
5.8
Value for money
5.4
Room
5.1
Breakfast
4.6
WiFi
2.8
Location
9.3
Service
8.0
Vibe
6.1
Amenities
5.8
Cleanliness
5.7
Comfort
5.5
Value for money
5.0
Room
4.5
Breakfast
4.3
WiFi
2.8
Location
9.1
Service
8.5
Comfort
5.9
Vibe
5.8
Value for money
5.3
Cleanliness
5.0
Amenities
4.9
Room
3.8
WiFi
2.5
Location
9.5
Service
7.7
Food
6.9
Vibe
6.4
Comfort
5.8
Cleanliness
5.5
Amenities
5.4
Room
4.5
Breakfast
4.1
WiFi
2.6
Location
9.4
Service
8.3
Amenities
6.5
Vibe
6.5
Room
5.3
9.4 Excellent
Pros: The room was very comfortable. Loved the bed and pillows. Elevators were pretty fast. Staff was very nice and accommodating.
Cons: The hotel claims to be pet friendly. Which they do allow pets, but they don't have an area for your pets to relieve themselves. The closest park is a couple blocks away. It wasn't very far bit my poor dog did his business on the sidewalk twice because it was too far to walk for him.
There also wasn't a specific parking for the hotel. It was a little disappointing there wasn't a notice when booking.
7.1 Good
Pros: Location. Staff was nice.
Cons: The rooms need some attention, especially the bathroom.
8.0 Excellent
Pros: Great location
Cons: Our room was hot and the fan did not help it cool down. TV didn't work.
8.2 Excellent
Pros: Very convenient location right on Michigan Ave. You won't run out of places to eat or stores to shop. I'm a music enthusiast and the memorabilia on the walls is a nice touch. Also a guitarist and the ability to have your own guitar brought to your room to play was pretty sweet. A Jamaican style bar club along with a nice steak/bar restaurant are in it (Although a little pricey)
Cons: Been to many hotels due to my line of work. Although the ambience is nice Its not much more then anything you'd find at a Holiday Inn or Hampton. Seems a bit on the older side. Don't know about the more expensive rooms. But ours did not come with a fridge or microwave ( you can purchase them)
8.2 Excellent
Pros: Hotel is in a great location and the service was excellent.
Cons: Room service delivered with no table to eat off of. Had to eat on the bed.
4.0 OK
Pros: The location of the hotel is perfect. It is within walking distance to the parks and many other attractions.
Cons: The decor was not that of what I expected at The Hard Rock. Our first room was dirty and incredibley small. The staff was very accommodating and moved us to what was supposed to be a nicer room. The new room was a bit larger but still not very clean. There was urine spatter all around the floor by the toilet. The couch appeared to have stains on the cushions. I can only imagine what those were. The furniture was more than weathered and worn looking as well. It was a very underwhelming expierence of which we will not be repeating!
6.8 Good
Pros:
Cons: The bed was ok, internet terribly slow and choppy, and gym very old.
10.0 Excellent
Pros: We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
Cons:
7.1 Good
Pros: Very friendly staff
Cons: Paper thin walls can hear everything from the hallway even a soft voice just speaking at normal volume
9.4 Excellent
Pros: Spacious rooms, modern look, and helpful staff.
Cons: No K cups on the second or third day! Not a huge deal, coffee shops close.
3.1 Mediocre
Pros: Nothing much really.
Cons: No refrigerator in the room, waitied 30 minutes on my car causing the family to miss the show at the planetarium, still had to pay $65 that night.
5.1 OK
Pros: Location
Cons: Too much street and hallway noise.Inconsistent service from housekeeping.
Location.
Housed in the 1929 Carbide & Carbon Building, the Hard Rock Hotel Chicago is positioned in the Chicago (Ill.) Loop business and theater districts on Michigan Avenue across from Millennium Park. Chicago Theatre and Grant Park are 1 block from the hotel and the Wrigley Building is 3 blocks away. The Art Institute of Chicago is 5 blocks from the property and Navy Pier is within 0.25 miles (0.40 kilometers).
Hotel Features.
The bronze and Belgian-marbled lobby features studio lighting and Art Deco furnishings representing the Chicago nightlife scene. Guests can dine at Chuck's restaurant serving up American cuisine for every meal or Mr. Browns Lounge, where guests can enjoy reggae beats and dine on Jamaican favorites. Modern function areas feature box seating and plasma-screen televisions. Complimentary WiFi access is available in the lobby. A 24-hour business center is offered. Business amenities also include 8,400