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The staff was friendly and accommodating.
Upgraded to an executive suite without me asking. Room had been recently renovated and though not large, was very modern and clean. Bed and bed linens were very nice and comfortable.
Location, breakfast Our room was very run-down. wallpaper peeling off the wall, tile in bathroom falling off the wall, very noisy airconditioner
The staff was amazingly helpful and courteous! The room and all of the hotel that we saw was very clean. The breakfast was good. Could use more variety of fresh fruit. We enjoyed our stay and would use this hotel again! Nice stores and restruants within walking distance.
Location is near various bars and restaurants. Close to subway and train. Safe area. Rooms are substandard. If you prefer staying at an eye pleasing room, then i would not recommend staying in this hotel. Rooms seem cramped. You should expect a double bed, crappy TV, a desk, and a bathroom with no vent. If you are traveling with someone who stinks the up the bathroom after going "number 2," then you are shit out of luck (pun intended).
This experience was very well rewarding. My stay was comfortable. I is located in a busy but quite neighorhood. It's close to all ameneties. I would stay there again. The staff was friendly an professional. N/A
Close to my son's condo. Good valet and taxi service. Nice Breakfast included. Rooms well cleaned. Room size adequate for our purpose......just to sleep. 4 bath towels instead of 3 should be standard for 2 adults. A grab bar in shower is a needed safety feature no matter what age of client. 2 cup coffee room service should include 2 regular, not 1 reg and 1 decaf. Most important, please state on check-in that the card you give for possible "incidentals" will be charged and the amount , not just held. I would have preferred to use a different card.
Friendly staff, nice room, window in the bathroom, good location - easy to get downtown, free use of internet/e-mail, complimentary breakfast no
Freshly refurbished. Huge, very comfy bed. Spotlessly clean and friendly staff. Great location
The hotel is nice, and in a great location. It is within walking distance of everything that we wanted to see. The one problem with the hotel was that they were having some electrical issues while we were there. I know that this happens sometimes, but I would have thought that we would have been given a slight discount for going all day without TV and air and going an hour and a half without any power at all. It was inconvenient, and all we were offered was a sorry. It was, however, and isolated incident.
The location was good The room was small, the bed was uncomfortable, the facilities were not worth using, the bathroom was unconventional and difficult, the room was not much bigger than the bed and desk, and the view was of a brick wall five feet away. This hotel lacks modern conveniences and should be considered as a no fills, budget hotel. It was well over priced.
The bed was comfortable. The room was a little bit small but perfect for just me.
Great Staff Great Location ITs OLD kids going to the Cubs game were EVERYWHERE - cute but loud Creaking floors Typical American breakfast (blue milk w no fat and cheap cereals/breads)
Walked to Cubs game! Walked to amenities and dinner, great location! Old building, but tasteful decor and very clean! We didn't have time to enjoy the cookies or breakfast but overall a good stay! Staff was very nice.
mostly nothing car park 5 mins walking away from the hotel in another building! morning staff should treat customers in better manner unless the big manager is ON! night shift people much better in terms of helping customers!
The rooms, breakfast Parking. Had a parking ticket in the morning.
Was close to the Metro which was why we were up in the city. Nice little hotel. Rooms seemed a bit dated but was a nice atmosphere. Really enjoyed our stay. Bed was a bit uncomfortable but most are when I travel.
The room was clean, there were 2 refrigerators and a microwave and a sitting room with plenty of space (although bathroom was a tad tight)... The halls were clean, mostly quiet and the staff was always going out of their way to help and be personable. Breakfast actually had protein (I'm a nutrition expert) instead of just 27 selections of carbs) so it was good enough to use as a real first meal and not a start/holdover till a real meal. We loved it. Wife and I might even make going there a tradition each holiday season. The ceiling fan in the room rocked enough when turned on that it made racket with the pull string as it swung around, and the radiator for heat was awkward to figure out. Parking is "close" but not in an adjacent building; it's oddly on the other side of the block the hotel is situated on and requires wrapping around the streets to get to...this is more than offset with $22 per day parking with coming/going rights... For Chicago, this is cheap and handy, since you can leave and reset the countdown at any time (the 24 hour countdown).
Quaint cute hotel hidden among a nice neighborhood just away from the busyness of Wrigley. We walked to Wrigley stadium 2 xs during our stay. The hotel room was small but clean and comfortable and the prices for the mini bar were a nice surprise! Our room was really small and the breakfast was a sub par continenta,l but our bathroom was really nice and they had robes and all the hair/body soaps necessary so no need to bring your own.
Comfy bed. Friendly staff. Good location if you don't feel like staying downtown.
It was located in a great area, I had everything I needed. As I was checking out, one of the housekeepers ran all the way down to give me my computer charger! I thought the cost was a little high for the size of the room, but not big deal.
The staff at the Majestic Hotel are all exceptionally friendly and helpful. Also, the rooms and facility are clean and well maintained. The floor in room 311 is creaky in a few places. I suspect that could be a problem for the people in the room below 311.
I was able to travel to work downtown easily for a new job. It was very convenient to stay here while waiting for my new apartment to be ready. They were able to store my personal items until I could move to the new apartment. The entire staff was very friendly.
Friendly attentive staff during the day. Large rooms. Great neighborhood close to public transport.
The price was very good for Chicago in the summer. Its a perfect location if you're coming for a Cubs game!
The place is in an old building, which is cool, but also has its drawbacks. I liked the feel of the place generally. It's definitely not posh, and you won't break the bank to stay here. The bathroom was pretty lousy. Low shower head, toilet was on a tilt, and the room itself needs updating.
Fun area, good for us as it's near family here, always a welcome option. Beds very comfy. Friendly.
The atmosphere was nice. the architecture looks old but it makes you feel cozy. The rooms are nice. It's very clean. During check in I was asked for a deposit of $60 which I was not informed of prior to my visit. There was no infomation on it. I did not have much money so I was left asking family to transfer money into my account. I'm only 19 and was in town for a special event. My room was paid for by family not me. So I was embarrassed and worried that I would be steamed without a room. I would suggest that you inform your guests that even after they pay for the room they need to put down $60 as well.
The staff is always so friendly and helpful. Paul was so polite and upgraded my room so my daughter, with whom I was visiting, could stay with me and we could each have our own beds. My room had a hint of cigarette smoke when we first arrived. I had to spray it. The sign clearly stated NO SMOKING.
Front desk very helpful. Room spacious. Beds very comfortable. Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.
Size of beds, room, and bathrooms were great (we booked a 2 Queen room). Room was very quiet and the beds were comfortable. Plenty of space for our young children to run and play a bit before bed. The location is also great with plenty of restaurants in easy walking distance. Thanks to the attentive staff at check-in, I also managed to snag the last free street parking spot immediately in front of the hotel. Age/quality of bathroom wasn't great, the little electric heater in the wall wasn't enough to make up for the cold air leaking in around the window-mounted air conditioner, and the breakfast wasn't that impressive (cereal, bagels, yogurt, and microwave sandwiches).
Location was good, and it was nice to have the option for parking in the ramp around the corner. The staff was friendly enough but not very helpful with the issues with our radiator. The price seemed reasonable, although less so when we saw how small the room was, how noisy the radiators were, and how thin the walls were. Heat is provided by old-timey radiators which clank and are hard to control. The front desk wasn't very helpful when we couldn't get one closed (we were roasting)- they just said, "turn the knob" (duh). Thanks to paper-thin walls, we got to hear all the noise from the hallway, plus the couple upstairs, um, coupling on a squeaky bed. The breakfast was disappointing.
Bathroom was too small. The door hits the toilet, would have liked to have a comfortable. Chair or couch. Shower just trickles. The toilet clogged. Twice. Staff was great and took Carr of the clogs immediately
The radiator was SUPER noisy, and we were unable to control the temperature so it was not a good night of sleep. We were told it was being addressed the day we checked out, so we'd be willing to try them again. Cute place.
Good value for the money. In a great area, Staff was excellent.
Very convenient location, sandwiched between shops and tons of food places. The staff was super friendly and helpful. The hotel itself was very nicely decorated and clean. They have free breakfast and coffee and tea available all day. The rooms were larger than I really expected for a boutique hotel. They have parking and are very helpful in showing you where to go (I'm not good with directions so I appreciated this). They also have a great list of neighboring food places. I just thought they really did a good job at making sure your stay was pleasant. Our room was literally NEXT to the train station so it was loud. The sound of the train was okay, nice actually, but the announcements from the station were pretty loud throughout the night. Our room did not have an AC unit - I notice many others did - and we were not informed. You cannot sleep with the window open with that train so if it's warm, you're sweatin' it out!
Staff did not go out of there way to help you. Parking is extremely which is fine.
Incredibly comfortable room and fabulous location! Parking was a bit difficult
The room is very nice as well as the bathroom all very clean who is in a great location my room actually faced the L and I never heard the train
Amenities in room were on point. Everything I needed was represented. For a single traveler I found the room cozy overlooking Belmont. Location could not be beat for exploring the g hood, proximity to downtown, and Wrigley Park (next stop on the el). Had lots of questions, staff was accommodating. 2 cleanliness issues with hair, dresser and towels.- long strands. I'm bald, male. Refrigerator, 1st nite, saturated carpet around it. Reported it, nothing done. This is an older building, walls and ceiling are thin. 2nd night above neighbors moved in. Could hear them walking, and if there room was as small as mine, they must have been doing laps like a hamster. The saving grace, the white noise from the squeaky ceiling fan. This is every issue I had for a 3-day stay. The place is worth the rate with the understanding of the product. Perfect for a place to sleep after spending the day and evening exploring the city.
Location was convenient. Room size was good. Staff was not very social or polite. Breakfast was just ok.
Location, service, welcome, suite.
Very close to the "L"
Rooms are clean and very comfortable. Convenient to things in the Lakeview and Wrigley Park area of Chicago. Right next to the Red Line. The woman who works the front desk was very unfriendly. Not very welcoming at all.
Good Value. Divided room. Comfortable bed. Great location. noise to cta. small elevator. breakfast was not the best.
The room was clean and nice, if a little aged. The halls and lobby were overwhelmed with a potpourri/urinal cake smell that was clearly an attempt at masking something even less savory.
24 hour coffee/tea bar was great, plus the location is hard to beat. Parking is expensive, but parking in cities is always expensive.
Breakfast was included. Great perk! Friendly staff. The toilet wasn't flushed.
Room was nice, small, but convenient. Microwave, refrigerator, and nice staff. Was a great location. The room was a little expensive for what you got. Was hoping for a larger room or some other amenities. Breakfast wasn't served until 7AM which means I had to miss it.
Staff was great , location. Staff was accommodating changing our room after 1st night was next to elevator. Had us in a room right next to the elevator. They should never rent that room. Banging and dinging all night. Internet and tv didn't work. Second room tv reception was good but still lacked Internet reception.
Location was close to Wrigley Field, dining, and grocery store Breakfast was not good. Poor options, and crowded space (think a closet converted to a self-serve breakfast nook). Parking nearby was expensive at $38 for a 24 hour period.
Staff is friendly and helpful. Hotel, including rooms is very clean and quiet. Room decorating and furnishing is current.
great room 415. spacious at the end of the hallway and quiet. I had to keep logging into the internet which was frustrating as I was trying to work. Their internet kept bouncing me off. Same with the tv -- kept loosing signal or freezing.
Great location, friendly staff, easy parking. High priced compared to other hotels
Easy 10 min walk to the Cubs game. Tons of stores and places to eat at. Great neighborhood and felt safe walking around at any time of night as there were always people out. Easy parking in attached garage. Would stay again. Nothing.
Great location, room equipped with wi-fi, microwave, fridge. Also, free bottled water left in room each day. Great Mexican restaurant on the same block. Walking distance to shops, bars, attractions. Friendly staff. Above average continental breakfast. Look forward to the next stay. We stayed in a room on the first floor which was right next to where the continental breakfast was served. While the room was very adequate, it was noisy in the morning. Other than that, a very pleasant stay.
The staff was courteous and professional My room was by the elevator, which was beeping constantly.
The hotel staff was friendly and courteous. Quick and easy check-in and out. Nice breakfast. The bedroom and bathroom was very clean and comfortable. The hotels valet was not friendly, made me feel uncomfortable.
Great location, nice staff reasonable price. Not the best heating system in the world, but other than that everything was fine and enjoyable for an economy hotel.
Location good Hotel bad Our room was literally in the stairwell, old, holes in wall, wall paper falling down, worse than a European hostel
It's location to city events I wanted to attend Seemed to need a bit of renovation. For their location and the number of visitors they have, it seems they would have ample funds to accomplish this.
Convenient to DePaul University. Enjoyed area shopping and restaurants. This was our 2nd stay and we happened to be given the same room both times. It would be nice if the mattress could be replaced. It sagged and being over 50, it was not very comfortable for my husband and myself. If nothing else is done to improve stays in hotels, the most important thing is to have a comfortable bed.
Loved the double closets and double bathrooms!!!! Beds were a little close together, but manageable. Quite a quaint place! Paying for parking!
Very nice area! There are a lot of restaurants and bars near by. The staff is very friendly. Very good hotel for short-term stays. But the rooms are so tiny .. Small room, view from the window to the parking
Friendly and helpful staff Good shower Comfortable brass bed Handy for trains Rapid Wi-Fi Cold breakfast with plastic/polystyrene utensils Poor hot water supply in washbasin Iron and board on request only Noisy A.C.
The hotel was very quiet and conveniently located to everything we wanted to get to while in Chicago. The staff was warm and friendly and very helpful. The price of the room was too expensive for what the hotel provides. We paid $174/night for a room that should be more accurately priced at $99-$105/night. There was no water when we arrived. It took a long time to get hot water when the water was finally turned back on. The water came out brown and tepid.
The rooms were not clean
Location and breakfast. Parking. Payed for parking and had to park 2 blocks away. Once the car was parked I could'nt take my car out again until the next day.
Comfy beds. Nice staff. Nice location. Nothing displeased me.
Everything was ok Nothing
The facility is extremely welcoming. The staff are very helpful and nice. Much is provided at a low cost. I went to Chicago on a whim and ended up staying for three nights at Wrigley Hostel. I absolutely enjoyed my stay and would gladly stay there again. The only down side, if one can call it such, is the location. The hostel resides in a very nice neighborhood. I was not concerned about safety. However, this nice neighborhood is about fifteen minutes from the city center. You will end up riding the subway a lot.