Chicago hotels near Vietnam Veterans Memorial
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Silversmith Hotel Chicago Downtown is in the heart of Chicago, within a 5-minute walk of Millennium Park and Art Institute of Chicago. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 4400 square feet (409 square meters), including conference space.
Overall 9.2 Excellent
Based on 2,413 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Very clean hotel and very good location, although next to train tracks.
Excellent
9.0
Pros: Near CTA
Excellent
10.0
Pros: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.
Okay
5.0
Pros: The room was big and the bathroom was nice.
Excellent
8.0
Pros: Location is great
Excellent
10.0
Pros: The location and it was pretty quiet.
Poor
1.0
Pros: When it was finally time for me to leave
Excellent
10.0
Pros: Great location Amdahl very clean
Good
7.0
Pros: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.
Excellent
10.0
Pros: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.
Excellent
10.0
Pros: front desk staff was knowlegable, friendly, and helpful
Excellent
9.0
Pros: location was great
Details
Reviews
Overall 9.2 Excellent
Based on 2,413 reviews
Location
9.5
Vibe
9.4
Service
9.2
WiFi
9.0
Room
8.6
Comfort
8.5
Bar
7.6
Breakfast
5.7
Location
9.5
Vibe
9.2
Service
9.1
Cleanliness
8.9
Room
8.7
Comfort
8.5
Bar
6.8
Service
9.5
Location
9.4
Vibe
9.2
Room
9.1
Comfort
8.8
Location
9.6
Vibe
9.2
Service
9.1
Cleanliness
8.7
Comfort
8.6
Room
8.1
Service
9.3
Room
7.9
9.6 Excellent
Pros: Very clean hotel and very good location, although next to train tracks.
Cons: I wish they would have given us an extra hour after check out that we requested.
9.0 Excellent
Pros: Near CTA
Cons:
10.0 Excellent
Pros: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.
Cons: Not a huge issue, just didn’t expect to hear the El train so well especially since we were on the back of the hotel. Ordered room service twice and did not receive the drinks I requested. I did not raise the issue to the staff so they were not able correct the issue. I am sure they would have corrected it if they knew.
5.0 Okay
Pros: The room was big and the bathroom was nice.
Cons: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.
8.0 Excellent
Pros: Location is great
Cons: Pretty old building
10.0 Excellent
Pros: The location and it was pretty quiet.
Cons: No
1.0 Poor
Pros: When it was finally time for me to leave
Cons: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.
10.0 Excellent
Pros: Great location Amdahl very clean
Cons:
7.0 Good
Pros: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.
Cons: The room wasn't stocked with any snacks or beverages and did not have a microwave. Also no OnDemand movies.
10.0 Excellent
Pros: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.
Cons:
10.0 Excellent
Pros: front desk staff was knowlegable, friendly, and helpful
Cons: no pool or hot tub
9.0 Excellent
Pros: location was great
Cons: the destination fee. i really disliked this and may not stay because of this added fee.
Silversmith Hotel Chicago Downtown is in the heart of Chicago, within a 5-minute walk of Millennium Park and Art Institute of Chicago. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 4400 square feet (409 square meters), including conference space.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9.0 Excellent
Based on 1,119 reviews
All reviews
- All reviews
Excellent
10.0
Pros: And the rooftop was was incredible!
Excellent
9.0
Pros: Staff was friendly and very knowledgeable about the area.
Excellent
10.0
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Excellent
9.0
Excellent
9.6
Pros: We loved the room. We loved the view. We love the staff, very helpful. It almost seemed like a fantasy, to good to be real.
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Excellent
10.0
Pros: The view!
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Excellent
10.0
Pros: Excellent location and excellent price
Good
7.5
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,119 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
8.8
Staff
8.9
Value for money
8.5
10.0 Excellent
Pros: And the rooftop was was incredible!
Cons:
9.0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
10.0 Excellent
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Cons:
9.0 Excellent
Pros:
Cons: Food and drink prices seemed extremely high for the few options.
9.6 Excellent
Pros: We loved the room. We loved the view. We love the staff, very helpful. It almost seemed like a fantasy, to good to be real.
Cons: Nothing. Everything was great.
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10.0 Excellent
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Cons: Nothing could have been improved. I am completely satisfied with our stay.
A helpful tip would be to bring a shower cap to protect your hair with the rain forest shower design.
10.0 Excellent
Pros: The view!
Cons:
10.0 Excellent
Pros: Location
Cons: Lack of parking options But it was winter what can you say...
10.0 Excellent
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Cons:
10.0 Excellent
Pros: Excellent location and excellent price
Cons:
7.5 Good
Pros:
Cons: Ridiculous prices on valet parking.
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.9 Excellent
Based on 4,354 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
10.0
Excellent
10.0
Pros: A unique, beautiful and very accessible location. As seasoned, regular travelers - we rate Trump among the best stays anywhere in the World. We have stayed at Trump Hotels & Resorts all over the World - all have the same high standards overall.
Excellent
9.0
Pros: gorgeous property. specially the spa...the meals was really good. location is great
Excellent
10.0
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
9.6
Pros: Every thing
Excellent
10.0
Pros: Top notch service
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Details
Reviews
Overall 8.9 Excellent
Based on 4,354 reviews
Location
9.6
Service
9.2
Room
9.2
Vibe
8.9
Wellness
8.8
Comfort
8.6
Cleanliness
8.6
Amenities
8.3
Pool
8.2
WiFi
7.6
Breakfast
5.9
Value
4.5
Location
9.6
Service
9.2
Wellness
9.1
Room
9.1
Comfort
8.6
Pool
8.5
Breakfast
5.8
Value
4.1
Location
9.8
Service
9.5
Room
9.4
Comfort
8.9
Wellness
8.4
Value
4.2
Location
9.5
Service
9.3
Room
8.9
Service
9.3
Comfort
8.7
Room
8.4
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
10.0 Excellent
Pros:
Cons: There was no makeup mirror in the bathroom.
10.0 Excellent
Pros: A unique, beautiful and very accessible location. As seasoned, regular travelers - we rate Trump among the best stays anywhere in the World. We have stayed at Trump Hotels & Resorts all over the World - all have the same high standards overall.
Cons:
9.0 Excellent
Pros: gorgeous property. specially the spa...the meals was really good. location is great
Cons: the parking was confusing. one waiter from ukraine or pollan was arrogant on insisting that everything was perfect at the breakfast. at my benedicts eggs i was expecting pouched eggs and it was not.
10.0 Excellent
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Cons: Nothing
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
9.6 Excellent
Pros: Every thing
Cons: Nothing
10.0 Excellent
Pros: Top notch service
Cons:
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Good
7.0
Pros: The dining room and location
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
9.2
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Excellent
8.0
Pros: I like that the front desk gave us bottled water, and were there to help with any questions we had had. They printed out our tickets for a concert that we were going to see. I also liked that all the employees at the hotel were very nice.
Good
7.9
Pros: Location
Excellent
8.0
Pros: Very enjoyable stay,clean, and staff was outstanding.
Good
7.0
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
8.0
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Good
6.7
Pros: Great location to The Mag Mike
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,320 reviews
Location
9.6
Service
9.1
Room
7.8
Cleanliness
6.9
Pool
6.6
WiFi
6.6
Breakfast
6.1
Amenities
6.1
Location
9.9
Service
8.9
Food
8.7
Wellness
8.6
Cleanliness
7.0
Pool
6.7
Room
6.7
Amenities
6.4
Breakfast
6.1
Value
5.7
WiFi
5.1
Location
9.8
Service
9.2
Comfort
6.9
Cleanliness
6.5
Room
6.4
Amenities
6.1
Value
4.9
Location
9.7
Service
9.0
Room
6.7
Location
9.7
Service
9.1
Comfort
7.5
Room
7.4
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
7.0 Good
Pros: The dining room and location
Cons: The city shut off our water for repairs, I had rotten food a previous guest left in my ice bucket and housekeeping never checked, and I was charged a $19.95 fee per day and told it was for the perks.?? This was never told in advance.
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
9.2 Excellent
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Cons: I loved the property. If I had to mention something, it would be getting coffee in the morning. It wasn’t difficult, but it could have been more convenient. My time was limited....trying to grab a quick cup of coffee before a meeting. Craft was near empty...which was fine. At least I got a half cup. Then I ended up having to wait about 15 minutes to get my change back. For the price I paid for the room, they should have comped a half cup of coffee as a courtesy. Seriously, not a big deal though. Everything else was fantastic.
8.0 Excellent
Pros: I like that the front desk gave us bottled water, and were there to help with any questions we had had. They printed out our tickets for a concert that we were going to see. I also liked that all the employees at the hotel were very nice.
Cons: I think that the valet parking was kind of expensive. I believe the hotel should make it known that you may have to pay for valet, or find your own parking when coming to stay. I was never aware of this until I was stuck in traffic, trying to find the hotel and trying to figure out parking. It's upsetting finding out last second that I need to pay 72$ for valet, if I do not want to waste time parking.
7.9 Good
Pros: Location
Cons: It seems a little outdated.
8.0 Excellent
Pros: Very enjoyable stay,clean, and staff was outstanding.
Cons: Nothing
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
8.0 Excellent
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Cons: Not a good menu for breakfast or dinner The rooms are somewhat tired.
6.7 Good
Pros: Great location to The Mag Mike
Cons: We could hear the elevator all night long. Restaurant closed early for private event. Rude BMO employee (staying in the hotel for private event) pushed past my children to run onto the elevator and didn’t like when we confronted him. Mumbled expletives at us when we exited. Fun times
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,924 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: I found the staff at the check-in desk very accommodating and nice.
Excellent
8.0
Pros: Location, appearance and amenities
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: It was gorgeous, with a huge bar and great location.
Good
6.0
Pros: Hotel was in a good location, staff was super friendly.
Excellent
10.0
Pros: The room layout was nice. (perfect actually) Just the right amount of space. Perfect to dump stuff, hook up laptop, do work, pass out on comfortable immaculate bed with no weird smells. Clean, newer carpets, solid bathroom, no dust anywhere.
Excellent
10.0
Pros: Phenomenal location - close to all of the action and convenient to the trains. The staff is wonderful and always seemed happy and eager to help.
Excellent
8.8
Pros: Location was perfect.
Excellent
8.0
Pros: I liked the view from the 25th floor! I upgraded to get this view. The room was spotless.
Excellent
10.0
Pros: All the wonderful amenities.
Excellent
10.0
Pros: It was beautiful
Details
Reviews
Overall 8.8 Excellent
Based on 10,924 reviews
Location
9.4
Wellness
8.9
Service
8.7
Breakfast
7.4
Room
7.3
WiFi
7.1
Cleanliness
6.7
Comfort
6.2
Value
4.6
Location
9.5
Service
8.6
Breakfast
7.6
Room
6.9
Cleanliness
6.5
Comfort
6.3
Value
4.7
Location
9.4
Service
7.9
Breakfast
7.5
Room
7.3
Cleanliness
6.4
Comfort
5.8
Value
4.8
Location
9.4
Service
8.7
Breakfast
7.0
Vibe
6.5
Room
6.2
Comfort
6.0
Value
4.7
Location
9.4
Service
8.5
Amenities
7.5
Breakfast
7.1
Vibe
6.8
Room
6.8
Comfort
5.8
Value
4.7
9.0 Excellent
Pros: I found the staff at the check-in desk very accommodating and nice.
Cons: Did not find anything that was not to my liking.
8.0 Excellent
Pros: Location, appearance and amenities
Cons: Staff was not knowledgeable about hotel amenities, I asked if there was a hotel happy hour they said no, came to find out later that hotel does offer happy hour in at least two of their bars.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: Location and staff
Cons:
10.0 Excellent
Pros: It was gorgeous, with a huge bar and great location.
Cons: No
6.0 Good
Pros: Hotel was in a good location, staff was super friendly.
Cons: It was fine, but don't see it as the caliber of hotel as it is advertised as.
10.0 Excellent
Pros: The room layout was nice. (perfect actually) Just the right amount of space. Perfect to dump stuff, hook up laptop, do work, pass out on comfortable immaculate bed with no weird smells. Clean, newer carpets, solid bathroom, no dust anywhere.
Cons: The blinds were a tad tricky to slide into completely closed fashion. (slightly difficult, not prohibitively difficult) They should probably be replaced with a more modern blind contraption someday soon.
10.0 Excellent
Pros: Phenomenal location - close to all of the action and convenient to the trains. The staff is wonderful and always seemed happy and eager to help.
Cons:
8.8 Excellent
Pros: Location was perfect.
Cons: Need updating... Carpeting was old.
8.0 Excellent
Pros: I liked the view from the 25th floor! I upgraded to get this view. The room was spotless.
Cons: Despite all being super clean, this place just didn´t feel good. I would have appreciated having a small fridge for guest use in the room. The walls were very thin, so I could hear every word uttered in the other room.
10.0 Excellent
Pros: All the wonderful amenities.
Cons: This place is so big it needs a nap. I have no compliants
10.0 Excellent
Pros: It was beautiful
Cons: I wish there were options or packages to purchase as it was a very romantic weekend and I wanted to make it special
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Overall 8.7 Excellent
Based on 2,259 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Pros: Checked in pretty early
Poor
1.0
Pros: It was clean and in a good location for the event we were attending. We had a horrible experience with valet. For a little bit more, we could have stayed steps away at a hotel that is exceptional.
Excellent
8.0
Pros: Excellent location! The staff is very friendly and welcoming. Nice lounge area in the hotel. Short walk to attractions (art museum, millennium park, the Willis tower). Excellent restaurant attached to the property. Try the Hamilton cocktail.
Okay
5.8
Good
7.0
Pros: The room was very clean and the staff was very friendly. The shower was very nice and clean.
Okay
5.0
Pros: Convenient location.
Excellent
10.0
Pros: The room was clean and adequate. The lounge on the 3rd floor was a nice touch.
Excellent
8.8
Pros: Location, spacious rooms. Clean.
Excellent
8.0
Pros: Helpful staff, comfortable room.
Excellent
9.0
Pros: Room design and layout
Excellent
8.0
Pros: Location was great. Super close to the workshop I had to attend.
Good
6.0
Pros: Good location
Details
Reviews
Overall 8.7 Excellent
Based on 2,259 reviews
Location
9.3
WiFi
8.7
Service
8.6
Room
7.9
Cleanliness
7.8
Bar
7.3
Comfort
6.5
Breakfast
5.0
Wellness
4.6
Location
9.7
Service
8.3
Cleanliness
7.8
Room
7.6
Bar
7.5
Comfort
6.8
Value
5.2
Breakfast
5.1
Location
9.1
Service
8.9
Room
8.3
Cleanliness
7.8
Comfort
6.8
Bar
6.7
Value
5.1
Location
9.4
Service
8.1
Cleanliness
7.3
Room
7.2
Amenities
7.1
Comfort
6.5
Location
9.5
Service
8.6
Cleanliness
8.0
Room
7.8
2.0 Mediocre
Pros: Checked in pretty early
Cons: We came for a date night.. and a special cocktail at the restaurant. Aloe can you go. Was not on the menu any more. The cocktail they recommended was not good at all. It was missing something. We ordered a snack from the menu. Did not taste good. We decided that , ok let's look forward to breakfast. They did have something because of delivery issues.
1.0 Poor
Pros: It was clean and in a good location for the event we were attending. We had a horrible experience with valet. For a little bit more, we could have stayed steps away at a hotel that is exceptional.
Cons: Although we checked out at approx 5 am and texted valet for our vehicle 20 min before checkout, the valet could not find our keys for over 45 min. He had to get my husband to go back to the garage to find the keys.
8.0 Excellent
Pros: Excellent location! The staff is very friendly and welcoming. Nice lounge area in the hotel. Short walk to attractions (art museum, millennium park, the Willis tower). Excellent restaurant attached to the property. Try the Hamilton cocktail.
Cons: Some repairs needed in bathroom and bed frame
5.8 Okay
Pros:
Cons: Lobby sparse. Staff on desk pleasant but certainly not enthusiastic. The room was sparse. No drawers for clothes. Didn’t appreciate having to live out of our suitcases. Only 5 hangers and tiny closet. One bath robe for 2 People? Request for a 2nd one never arrived. Empty bar fridge, no snacks etc. No literature on visiting Chicago. Very disappointing for a Hyatt. Will not stay at this hotel again. If I had not prepaid I would have changed hotels.
7.0 Good
Pros: The room was very clean and the staff was very friendly. The shower was very nice and clean.
Cons: The bed and pillows were not comfortable at all.The bed was very low to the ground. The air in the room was extremely dry. The complimentary snack/coffee area on the 3rd floor was kind of a joke. It was apples and oranges and the coffee maker didn�
5.0 Okay
Pros: Convenient location.
Cons: Has very little in common with Hyatt brand hotels. More like an extremely modern boutique hotel. Rooms were attractive but poorly designed for typical hotel guest use. Beds were too low and not comfortable. Too much street noise. I do not plan to return.
10.0 Excellent
Pros: The room was clean and adequate. The lounge on the 3rd floor was a nice touch.
Cons: Nothing comes to mind.
8.8 Excellent
Pros: Location, spacious rooms. Clean.
Cons: The breakfast at the restaurant. The fact the receptionist did not explain at all about the hotel facilities, we had to find out everything by ourselves, Also the activities that took place in Chicago that weekend like open house chicago that happens once a year were not mentioned at all. I had the feeling of kind of cold hospitality. Nevertheless, the receptionist at the day we left was very helpful. Terrible view from the room, it was an office building, in working hours you could not open the curtains because of the people watching you.
8.0 Excellent
Pros: Helpful staff, comfortable room.
Cons:
9.0 Excellent
Pros: Room design and layout
Cons: None
8.0 Excellent
Pros: Location was great. Super close to the workshop I had to attend.
Cons: Parking is expensive.
6.0 Good
Pros: Good location
Cons: This hotel is rated 4.5 stars, but is more in line with a 3 star hotel. The 4 star hotel on the next block is much nicer. The bathroom door offers no privacy. The room is bare and not what I would expect from a 4.5 star property. Parking is expensive.
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8.6 Excellent
Based on 3,684 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location. Great room amenities.
Excellent
10.0
Excellent
8.3
Pros: Convenience to shops, restaurants
Excellent
10.0
Pros: Everything was fantastic and the location is perfect
Good
6.3
Pros: I like the location
Excellent
8.3
Pros: Location
Excellent
9.0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Excellent
10.0
Pros: Incredible pool and gym!
Excellent
10.0
Pros: Room was clean and very comfortable! I was very pleased with everything about your hotel and looking forward to staying here again
Excellent
10.0
Pros: Polite staff, open to questions and extremely helpful!
Okay
5.0
Pros: The room was great.
Excellent
9.0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Details
Reviews
Overall 8.6 Excellent
Based on 3,684 reviews
Location
9.4
Pool
9.1
Service
8.5
Breakfast
7.9
WiFi
7.9
Room
6.6
Vibe
6.2
Comfort
4.8
Value
4.7
Location
9.4
Pool
9.3
Wellness
8.1
Service
8.1
Breakfast
8.0
Vibe
5.7
Room
4.6
Value
4.4
Comfort
4.2
Location
9.0
Pool
8.8
Service
8.4
Breakfast
7.9
Room
6.0
Comfort
5.2
Vibe
5.2
Value
4.3
Location
9.5
Service
8.1
Cleanliness
7.9
Room
5.5
Vibe
5.4
Comfort
5.0
Location
9.5
Service
8.7
Amenities
7.5
Room
5.6
10.0 Excellent
Pros: Great location. Great room amenities.
Cons: Pool needs to accommodate kids.
10.0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
8.3 Excellent
Pros: Convenience to shops, restaurants
Cons:
10.0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6.3 Good
Pros: I like the location
Cons: Our room was so small you could barely walk around the beds, there were no room for luggage or the room service cart. The beds were fulls not queens and they were to small. For the price I paid it was way to small.
8.3 Excellent
Pros: Location
Cons: Price
9.0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
10.0 Excellent
Pros: Incredible pool and gym!
Cons:
10.0 Excellent
Pros: Room was clean and very comfortable! I was very pleased with everything about your hotel and looking forward to staying here again
Cons:
10.0 Excellent
Pros: Polite staff, open to questions and extremely helpful!
Cons: Can’t honestly say there was anything to dislike.
5.0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
9.0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,287 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Location is great and hotel is beautiful. The room was comfortable.
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
8.0
Pros: Gym is good
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Good
7.0
Pros: It has style, I'm told Al Capone stayed there and the movie Untouchables was filmed there.
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Excellent
9.0
Pros: Staff was great. Excellent location.
Excellent
9.6
Pros: Nice place! Rooms are small but very clean and nicely decorated. Comfortable beds. Great location walking distance to theatres shops and restaurants downtown. Super friendly and helpful staff. Free prosecco at happy hour in the lobby!
Excellent
9.6
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Excellent
10.0
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Excellent
9.0
Pros: Loop friendly.
Excellent
9.0
Pros: Location and
Details
Reviews
Overall 8.6 Excellent
Based on 3,287 reviews
Location
9.5
Bar
9.2
Vibe
9.1
Service
8.3
Value
6.2
Room
5.8
WiFi
4.5
Breakfast
3.5
Comfort
3.0
Location
9.5
Bar
9.4
Vibe
9.1
Service
8.0
Value
6.0
Room
5.0
Comfort
3.0
WiFi
2.9
Location
9.6
Bar
9.2
Vibe
8.9
Service
8.6
Room
5.3
Comfort
3.0
WiFi
2.5
Location
9.5
Bar
9.2
Vibe
8.8
Service
8.0
Value
6.1
Room
4.2
Comfort
2.7
Location
9.5
Vibe
8.8
Service
8.3
Amenities
7.7
Cleanliness
7.5
Value
6.5
Room
5.5
Comfort
3.8
WiFi
2.8
10.0 Excellent
Pros: Location is great and hotel is beautiful. The room was comfortable.
Cons: Loved everything!
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
8.0 Excellent
Pros: Gym is good
Cons: Paid wifi
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
7.0 Good
Pros: It has style, I'm told Al Capone stayed there and the movie Untouchables was filmed there.
Cons:
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
9.0 Excellent
Pros: Staff was great. Excellent location.
Cons: Rooms a bit small but not too small
9.6 Excellent
Pros: Nice place! Rooms are small but very clean and nicely decorated. Comfortable beds. Great location walking distance to theatres shops and restaurants downtown. Super friendly and helpful staff. Free prosecco at happy hour in the lobby!
Cons: Wifi was not working well.
9.6 Excellent
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Cons: The only thing is the old windows
10.0 Excellent
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Cons:
9.0 Excellent
Pros: Loop friendly.
Cons:
9.0 Excellent
Pros: Location and
Cons: No free WIFI in the room.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Overall 8.5 Excellent
Based on 12,141 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: The room had an amazing view. It was quiet... quite sound proof. It had a great shower. The bed was comfortable. The housekeeping staff were pleasant and did a great job. I
Good
6.0
Pros: Location
Excellent
9.6
Pros: Fantastic view on SE corner, 17th floor
Poor
1.0
Pros: Staff Was Friendly
Excellent
10.0
Pros: We did not have breakfast. The location of the hotel is walking distance from the MAG Mile for all the wonderful shopping!
Good
7.0
Pros: Nice hotel, helpful staff.
Good
7.0
Pros: The view is always amazing and fulfilling.
Excellent
10.0
Pros: Service was excellent as was the location - and room service was delicious!!
Excellent
10.0
Pros: It was all so perfect
Excellent
10.0
Pros: The hotel was in an excellent location for the planned activities for me and my daughter. The Palms restaurant within the hotel served a delicious breakfast and the service was nice.
Excellent
9.0
Pros: The bed, sheets. View. Quiet room. Room decor.
Good
6.0
Pros: Workout room
Details
Reviews
Overall 8.5 Excellent
Based on 12,141 reviews
Location
9.0
Service
8.0
Room
7.9
Cleanliness
7.2
Wellness
7.0
Beach
7.0
Bar
6.4
WiFi
5.8
Value
5.2
Breakfast
4.7
Location
8.8
Service
8.0
Room
7.6
Wellness
7.5
Cleanliness
6.8
Food
6.4
Bar
6.2
Amenities
6.0
Value
4.8
WiFi
4.6
Breakfast
4.2
Location
8.8
Room
8.0
Service
7.9
Cleanliness
7.6
Bar
6.8
Wellness
6.8
Food
6.3
Value
6.2
Amenities
5.8
Breakfast
4.9
WiFi
3.8
Location
8.6
Room
7.8
Service
7.8
Cleanliness
6.8
Wellness
6.6
Bar
6.3
Breakfast
5.6
Value
5.2
WiFi
4.4
Pool
3.9
Location
9.4
Service
8.3
Room
8.1
Cleanliness
7.0
Wellness
6.5
Bar
6.1
Food
6.1
Value
4.8
Breakfast
4.5
10.0 Excellent
Pros: The room had an amazing view. It was quiet... quite sound proof. It had a great shower. The bed was comfortable. The housekeeping staff were pleasant and did a great job. I
Cons: I wish I had known the area better when choosing because I would have preferred more downtown
6.0 Good
Pros: Location
Cons: The mattress
9.6 Excellent
Pros: Fantastic view on SE corner, 17th floor
Cons: Not enough lounge space in the lobby. Small shower in very large room.
1.0 Poor
Pros: Staff Was Friendly
Cons: Rooms not clean. Complained and got an upgrade which was equally dirty
10.0 Excellent
Pros: We did not have breakfast. The location of the hotel is walking distance from the MAG Mile for all the wonderful shopping!
Cons: There wasn't much we didn't like.
7.0 Good
Pros: Nice hotel, helpful staff.
Cons: Extra charge for room was not disclosed. Door lock broke. Room service was overpriced for what you get.
7.0 Good
Pros: The view is always amazing and fulfilling.
Cons: I did not like the absence of the pool
10.0 Excellent
Pros: Service was excellent as was the location - and room service was delicious!!
Cons: Can't think of anything.
10.0 Excellent
Pros: It was all so perfect
Cons:
10.0 Excellent
Pros: The hotel was in an excellent location for the planned activities for me and my daughter. The Palms restaurant within the hotel served a delicious breakfast and the service was nice.
Cons: I didn't experience any negative accommodations.
9.0 Excellent
Pros: The bed, sheets. View. Quiet room. Room decor.
Cons: All was great.
6.0 Good
Pros: Workout room
Cons: They removed the pool, too high a charge for parking, really mad that I was charged $25 per day for an “urban experience fee” for services that I didn’t want or use and wasn’t optional. The sink was leaking from the handle.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,656 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everyone was extremely friendly , it was a pleasure to have such helpfulness to get us around town. Great location, we were able to walk everywhere we wanted to go with ease.
Excellent
10.0
Pros: Location, appearance, views
Excellent
8.0
Pros: The location is great!
Excellent
10.0
Pros: Great location, rooms and service
Excellent
9.0
Pros: met my needs for reasonable price
Excellent
10.0
Pros: Liked the location. NBC lot was great for parking a large van. Room views were nice
Excellent
10.0
Pros: Room was great; loved the view. Staff was very friendly and accommodating. Hotel location was perfect for everything we wanted to do and see. Especially liked all the areas for people to sit and chat, that was really nice and relaxing atmosphere. Loved the little jewelry shop!
Excellent
9.6
Pros: Room service food was excellent. Hotel was quiet and the beds were very comfortable.
Okay
5.0
Pros: Cleanliness
Excellent
10.0
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: I liked the facility, it was beautiful. I was there for a conference and we had classes in the hotel. Everything was very nice, food was good, staff was great. They were very accommodating and the concierge service is wonderful for helping you find places to go in Chicago. I had never been to Chicago so this was most helpful.
Details
Reviews
Overall 8.5 Excellent
Based on 5,656 reviews
Location
9.1
Service
7.8
Room
7.5
Vibe
6.5
Bar
6.3
Food
6.1
Breakfast
6.1
WiFi
5.7
Pool
4.4
Value
3.9
Location
8.8
Cleanliness
7.6
Service
7.3
Room
7.2
Comfort
6.2
Breakfast
6.1
Vibe
6.0
Food
5.5
Pool
4.3
WiFi
3.7
Value
3.6
Location
9.4
Service
8.1
Room
7.4
Bar
6.7
Comfort
6.3
Vibe
6.0
Food
5.3
Value
3.8
Location
9.0
Service
7.8
Room
7.3
Comfort
6.7
Value
4.0
Location
8.7
Service
6.8
Room
6.1
Comfort
6.1
Vibe
5.4
Value
3.8
10.0 Excellent
Pros: Everyone was extremely friendly , it was a pleasure to have such helpfulness to get us around town. Great location, we were able to walk everywhere we wanted to go with ease.
Cons:
10.0 Excellent
Pros: Location, appearance, views
Cons: Front desk agent was rude
8.0 Excellent
Pros: The location is great!
Cons: Our room was a little dated, specifically the bathroom. There was paint peeling in the shower, dust on the vanity, and dirt in the door jam. For the price, I would expect more.
10.0 Excellent
Pros: Great location, rooms and service
Cons: Steak house a little pricey
9.0 Excellent
Pros: met my needs for reasonable price
Cons:
10.0 Excellent
Pros: Liked the location. NBC lot was great for parking a large van. Room views were nice
Cons: Had to add names at check in because we didn’t arrive at the same time and that presented an issue having to be transferred to 3 people to add a name.
10.0 Excellent
Pros: Room was great; loved the view. Staff was very friendly and accommodating. Hotel location was perfect for everything we wanted to do and see. Especially liked all the areas for people to sit and chat, that was really nice and relaxing atmosphere. Loved the little jewelry shop!
Cons: Not that I minded taking a taxi, but a little surprised there wasn't an airport shuttle? But really everything else was top notch!
9.6 Excellent
Pros: Room service food was excellent. Hotel was quiet and the beds were very comfortable.
Cons: Like most hotels in Chicago, it was pricey.
5.0 Okay
Pros: Cleanliness
Cons: They charge for WiFi
10.0 Excellent
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Cons: The Starbucks was not open later in the afternoon in the little cafe down stairs.
8.0 Excellent
Pros: Location
Cons: Pool was cold
10.0 Excellent
Pros: I liked the facility, it was beautiful. I was there for a conference and we had classes in the hotel. Everything was very nice, food was good, staff was great. They were very accommodating and the concierge service is wonderful for helping you find places to go in Chicago. I had never been to Chicago so this was most helpful.
Cons: The only thing I can think of and that I heard others say was that for the money you paid for the room there should be a microwave and refrigerator. There was a refrigerator but it was full of their stuff that you could by. I had some left over Chicago pizza that I could not take back to the room because there was not where to keep it. You can request an additional refrigerator but I didn't want to do that for some pizza.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.5 Excellent
Based on 5,376 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Excellent
10.0
Pros: Location, nice room, great view, wonderful staff
Excellent
10.0
Pros: It was kind of quaint.
Excellent
8.0
Pros: The bed!
Excellent
9.0
Pros: I truly appreciate the professionalism, warm greetings and cleanliness.
Excellent
8.0
Pros: Location is on the river so the view was really nice. Very central to downtown Chicago. The interior is quite stylish and there was a water machine on my floor which was great. Checkout was midday so I could run across to business appointments and leave all my stuff at the hotel / charge my phone before I checked out.
Excellent
10.0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
10.0
Pros: My bed and view of Trump tower, helpful staff, amenities
Excellent
10.0
Pros: Was close to everything.
Good
7.9
Pros: Great location. Easy and friendly host.
Excellent
8.0
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Excellent
10.0
Pros: Location, staffs are awesome and it's clean
Details
Reviews
Overall 8.5 Excellent
Based on 5,376 reviews
Location
9.6
Service
8.9
Value
8.6
WiFi
8.2
Room
6.3
Amenities
6.0
Comfort
3.8
Breakfast
3.7
Location
9.6
Service
9.3
Value
8.1
WiFi
7.0
Room
6.0
Vibe
5.2
Breakfast
3.5
Comfort
3.2
Location
9.8
Service
8.6
WiFi
7.0
Room
6.0
Vibe
5.5
Comfort
3.6
Breakfast
3.4
Location
9.5
Service
8.7
Room
6.6
Cleanliness
6.6
Vibe
5.2
Comfort
5.1
Amenities
5.1
Breakfast
4.0
Location
9.8
Service
8.4
Cleanliness
6.7
Room
5.5
Vibe
5.0
Comfort
3.9
9.0 Excellent
Pros:
Cons: Our room was small but nice and clean.
10.0 Excellent
Pros: Location, nice room, great view, wonderful staff
Cons:
10.0 Excellent
Pros: It was kind of quaint.
Cons: The only thing I didn't care for was the parking rate. Due to limited space downtown, businesses charge to park. The hotel offers valet service but charges a high rate. I think downtown Chicago should be modeled after Vegas with parking.
8.0 Excellent
Pros: The bed!
Cons: No room service, and I couldn't figure out the t.v.
9.0 Excellent
Pros: I truly appreciate the professionalism, warm greetings and cleanliness.
Cons:
8.0 Excellent
Pros: Location is on the river so the view was really nice. Very central to downtown Chicago. The interior is quite stylish and there was a water machine on my floor which was great. Checkout was midday so I could run across to business appointments and leave all my stuff at the hotel / charge my phone before I checked out.
Cons: I would have liked a sit down breakfast option but that's really nothing.
10.0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
10.0 Excellent
Pros: My bed and view of Trump tower, helpful staff, amenities
Cons: No restaurant in the building
10.0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
7.9 Good
Pros: Great location. Easy and friendly host.
Cons: Bed was not comfortable. Small queen are to hard. Need softer cushion for that size of bed...
8.0 Excellent
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Cons: Breakfast foods disappeared quickly. Either they ran out or were only placed out for a very limited amount of time.
10.0 Excellent
Pros: Location, staffs are awesome and it's clean
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8.4 Excellent
Based on 4,654 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything.
Poor
1.0
Pros: It was close to my event.
Excellent
10.0
Pros: Modern clean minimalist overnight hotel you will appreciate. I keep coming back for that reason and for the tasty and delightful food served in the restaurant attached next door.
Excellent
10.0
Pros: It was close to the attractions we visited.....Union Station, Willis TowerAnd the Christmas market.
Excellent
10.0
Pros: Downtown
Excellent
8.3
Pros: The location is superb. Pretty near the Union Station and to other landmarks. Really at the heart of Chicago.
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
6.0
Pros: the location was good, i didn't eat breakfast. i liked the free water on my floor.
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9.0
Pros: Nice, clean, euro character. Good location
Excellent
9.0
Pros: Excellent location. Staff was friendly, helpful and attentive. There were complimentary espresso drinks offered in the lounge, free bottled water and even a mini fridge and microwave in our room. Lots of modern and convenient features and contemporary decor. The extra blanket provided was SO comfy and the bed was spacious, fresh and fluffy soft. The stay exceeded our expectations. We will definitely stay here whenever we visit Chicago.
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 4,654 reviews
Location
9.6
Bar
9.1
Wellness
8.8
Food
8.7
Service
8.5
WiFi
8.3
Value
8.0
Room
6.1
Vibe
5.5
Comfort
4.4
Breakfast
3.1
Location
9.7
Wellness
8.9
Service
8.3
Value
7.7
WiFi
6.9
Room
6.1
Vibe
5.0
Comfort
4.7
Breakfast
2.9
Location
9.7
Food
8.7
Service
8.4
Value
7.5
Room
5.7
Comfort
4.4
Vibe
4.4
Breakfast
2.7
Location
9.7
Bar
9.2
Food
8.8
Service
8.8
Value
7.5
Cleanliness
6.6
Room
5.5
Vibe
4.6
Comfort
4.3
Breakfast
2.9
Location
9.7
Food
8.7
Service
8.7
Value
8.3
Room
5.8
Vibe
4.6
Comfort
4.4
10.0 Excellent
Pros: Everything.
Cons: Nothing everything was great and small room was cozy.
1.0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
10.0 Excellent
Pros: Modern clean minimalist overnight hotel you will appreciate. I keep coming back for that reason and for the tasty and delightful food served in the restaurant attached next door.
Cons: My short stay the last two times I’ve been here. I’m looking forward to my next multi night visit.
10.0 Excellent
Pros: It was close to the attractions we visited.....Union Station, Willis TowerAnd the Christmas market.
Cons:
10.0 Excellent
Pros: Downtown
Cons:
8.3 Excellent
Pros: The location is superb. Pretty near the Union Station and to other landmarks. Really at the heart of Chicago.
Cons: How close the rooms' doors are to each other, being in the corner and surrounded by 2-3 doors (?). It's pretty distracting to hear the doors from the other rooms getting open and closed throughout the day. I also hoped that there were mats on the bathroom or at least slippers for the guests.
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
6.0 Good
Pros: the location was good, i didn't eat breakfast. i liked the free water on my floor.
Cons: just overall atmosphere wasn't great. the shower wasn't my favorite.
7.7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9.0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
9.0 Excellent
Pros: Excellent location. Staff was friendly, helpful and attentive. There were complimentary espresso drinks offered in the lounge, free bottled water and even a mini fridge and microwave in our room. Lots of modern and convenient features and contemporary decor. The extra blanket provided was SO comfy and the bed was spacious, fresh and fluffy soft. The stay exceeded our expectations. We will definitely stay here whenever we visit Chicago.
Cons:
9.0 Excellent
Pros: Location
Cons:
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,536 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: In room breakfast was fantastic. Hotel has a very sexy vibe
Excellent
8.0
Good
6.7
Pros: Good location and very friendly and helpful staff.
Mediocre
3.0
Pros: View
Excellent
10.0
Pros: The location,staff, and decor of the hotel.
Excellent
10.0
Pros: Room
Excellent
8.0
Pros: Rooms with lake view is the best. Walking distance to navy pier. Allows pets.
Excellent
10.0
Excellent
9.0
Pros: location, staff, parking
Excellent
10.0
Pros: Close to things we wanted to do
Excellent
9.6
Pros: Very convenient to what we were doing!
Good
7.1
Pros: The room was nice, and the view was great.
Details
Reviews
Overall 8.4 Excellent
Based on 3,536 reviews
Location
9.2
Service
7.5
Room
7.0
Amenities
6.0
WiFi
6.0
Cleanliness
5.9
Breakfast
5.1
Food
5.0
Comfort
4.9
Value
4.2
Location
9.4
Service
7.8
Amenities
6.1
Cleanliness
5.8
Room
5.4
Food
5.0
Comfort
4.9
WiFi
4.4
Value
4.3
Location
9.4
Service
7.5
Room
7.2
Amenities
6.0
Cleanliness
5.8
Breakfast
5.6
Food
5.3
Comfort
4.8
WiFi
4.4
Value
4.3
Location
9.1
Service
7.5
Room
6.7
Service
7.3
Room
5.7
Amenities
5.6
Comfort
4.8
9.0 Excellent
Pros: In room breakfast was fantastic. Hotel has a very sexy vibe
Cons: A small table for in room dining would have put it over the top. I really didn’t like the wire basket in the shower- my razor kept falling through. It seemed “low end” for W. I also feel like there should be at least a foot prop in the shower for women to shave their legs...it was awkward.
8.0 Excellent
Pros:
Cons: Hotel rooms are too dark! Hallways of hotel are WAY TOO DARK!!
6.7 Good
Pros: Good location and very friendly and helpful staff.
Cons: Seems like a lot of cost cutting going on to save the hotel money. No fridge in the room (unless you request one). No tea or coffee making facilities. Although you can get these delivered it means extra cost having to tip every time someone brings you something. I’d rather just have it there and help myself.
3.0 Mediocre
Pros: View
Cons: Upon arrival asked for lower floor had to pay for upgrade. No fridge or coffee pot. No spa and staff lied about it. Pool burnt eyes from chemicals could not use. No access to overlook. I would rate as 2-3 star hotel I would never stay again
10.0 Excellent
Pros: The location,staff, and decor of the hotel.
Cons: Standard beds were smaller than other hotels we have stayed at.
10.0 Excellent
Pros: Room
Cons: Parking too high
8.0 Excellent
Pros: Rooms with lake view is the best. Walking distance to navy pier. Allows pets.
Cons:
10.0 Excellent
Pros:
Cons: $15 a day for internet!!!!
9.0 Excellent
Pros: location, staff, parking
Cons: no mini refrigerator in room
10.0 Excellent
Pros: Close to things we wanted to do
Cons:
9.6 Excellent
Pros: Very convenient to what we were doing!
Cons: Was nice!
7.1 Good
Pros: The room was nice, and the view was great.
Cons: We ordered a $26 dessert and tasted like instant pudding with two store bought biscoti with it. Not worth the price at all. Service at the bar and the restaurant were extremely slow.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,781 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Size
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Excellent
9.0
Pros: Great location!
Excellent
10.0
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Hip modern hotel in a great location in the river north area.
Okay
4.0
Pros: The location is great and staff is friendly.
Poor
1.0
Pros: Location.
Excellent
8.0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Excellent
9.1
Good
7.0
Details
Reviews
Overall 8.4 Excellent
Based on 2,781 reviews
Location
9.1
Bar
7.9
Room
7.9
Breakfast
7.7
Food
7.5
Service
7.2
Comfort
6.2
Value
5.4
Wellness
5.1
WiFi
4.5
Location
9.1
Breakfast
8.0
Food
8.0
Service
8.0
Cleanliness
7.8
Room
7.5
Bar
7.4
Amenities
6.9
Comfort
6.2
Location
9.0
Bar
8.0
Cleanliness
7.9
Room
7.7
Service
7.5
Comfort
6.4
Value
5.2
Location
8.9
Room
6.9
Service
6.7
Comfort
5.9
10.0 Excellent
Pros: Size
Cons:
2.0 Mediocre
Pros: Location
Cons: Rude staff, poor service and very very uncomfortable beds.
10.0 Excellent
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Cons: I had no disappointments; I could not figure out the coffee maker and they sent someone up right away to show me.
9.0 Excellent
Pros: Great location!
Cons:
10.0 Excellent
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Cons:
10.0 Excellent
Pros: location
Cons: nope
10.0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
4.0 Okay
Pros: The location is great and staff is friendly.
Cons: The weekend we visited it was setup for a Halloween theme party, this wasn't advertised when I was booking the room otherwise we would have gone somewhere else. Spa wasn't relaxing it was themed for horror. Overall would have picked another place.
1.0 Poor
Pros: Location.
Cons: Staff was rude. Room was hot due to the AC not working. Hotel refused to apologize.
8.0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
9.1 Excellent
Pros:
Cons: There were some technical issue w the room. They are upgrading things to blue tooth control. But they were very receptive and helped when things didn’t work
7.0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8.3 Excellent
Based on 10,898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Iconic, updated, bustling but quiet, in the heart of the city - can walk to most everything. Great food and very professional staff.
Excellent
8.0
Pros: The workout facility was top of the line. Excellent. The location was great plenty of food and local shopping near by. The staff was great.
Excellent
9.0
Pros: Fabulous lobby and atmosphere
Excellent
10.0
Pros: Beautiful, historic hotel. Location was excellent.comfortable room and bed. Friendly staff from check-in to flagging cabs.
Excellent
8.0
Pros: Love the old historical feel
Excellent
8.0
Pros: I liked its central location in the heart of downtown Chicago. It is located by the Metra Train Station which was within a few feet from the Hilton.
Excellent
9.2
Pros: It is a beautiful hotel and the location is very good.
Excellent
8.8
Pros: When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Excellent
10.0
Pros: Classic
Excellent
10.0
Pros: I didn't realize that a "Standard Room" had only one full sized bed in it and that was a bit small. So I contacted the front desk and for a very nominal charge, they upgraded me to a king. Awesome, historic Hotel with great service!!!
Excellent
10.0
Excellent
10.0
Pros: We stay here every Thanksgiving. One of the highlights of each trip is Earnest and the rest of the buffet breakfast crew. It’s an excellent group of people, and Earnest is the model of exceptional customer service.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,898 reviews
Location
9.4
Vibe
8.2
Amenities
8.0
Bar
7.3
Service
7.3
Breakfast
6.9
Beach
6.7
Value
5.3
Cleanliness
5.0
WiFi
5.0
Room
4.9
Comfort
4.2
Pool
1.2
Location
9.6
Vibe
7.6
Breakfast
7.2
Service
7.1
Bar
6.8
Value
5.3
Comfort
4.9
Room
4.6
Cleanliness
4.4
WiFi
3.3
Pool
1.1
Location
9.5
Service
7.4
Bar
7.3
Breakfast
7.0
Value
5.3
Cleanliness
5.2
Room
4.3
Comfort
3.8
WiFi
2.9
Location
9.4
Vibe
7.7
Bar
7.6
Service
7.3
Value
5.2
Cleanliness
4.9
Room
4.5
Comfort
3.8
WiFi
3.5
Location
8.9
Amenities
7.6
Vibe
7.5
Service
6.8
Value
4.8
Room
4.3
Comfort
3.9
WiFi
3.7
9.6 Excellent
Pros: Iconic, updated, bustling but quiet, in the heart of the city - can walk to most everything. Great food and very professional staff.
Cons:
8.0 Excellent
Pros: The workout facility was top of the line. Excellent. The location was great plenty of food and local shopping near by. The staff was great.
Cons: I wasn't aware of wifi in the room. I was unsure if it was free or it cost. WIFI should be free for all who stay.
9.0 Excellent
Pros: Fabulous lobby and atmosphere
Cons: I separate line for people checking out would save time.
10.0 Excellent
Pros: Beautiful, historic hotel. Location was excellent.comfortable room and bed. Friendly staff from check-in to flagging cabs.
Cons: Breakfast was just ok. Coffee makers in the rooms would be nice.
8.0 Excellent
Pros: Love the old historical feel
Cons: Check in needs to be better. We waited in line for 55 minutes to check in and when asked why it took so long, they told us that was normal.
8.0 Excellent
Pros: I liked its central location in the heart of downtown Chicago. It is located by the Metra Train Station which was within a few feet from the Hilton.
Cons: The only thing I did not like was not being told what size bed we were getting in our room until we got to the hotel. We upgraded to a larger bed because a full size was not big enough.
9.2 Excellent
Pros: It is a beautiful hotel and the location is very good.
Cons: The room was small.
8.8 Excellent
Pros: When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Cons: The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.
10.0 Excellent
Pros: Classic
Cons: No
10.0 Excellent
Pros: I didn't realize that a "Standard Room" had only one full sized bed in it and that was a bit small. So I contacted the front desk and for a very nominal charge, they upgraded me to a king. Awesome, historic Hotel with great service!!!
Cons:
10.0 Excellent
Pros:
Cons: Hotel location cannot be beat. The historic building is well maintained and the staff are truly world class. Smaller rooms, but that is to be expected given the age of the hotel.
10.0 Excellent
Pros: We stay here every Thanksgiving. One of the highlights of each trip is Earnest and the rest of the buffet breakfast crew. It’s an excellent group of people, and Earnest is the model of exceptional customer service.
Cons:
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,324 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9.0
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Good
6.0
Pros: Didn't do breakfast, didn't even know they had it.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
10.0
Pros: Whenever i travel in the US i stay in hostels since they are the cheapest option and I tried many here in the US in SF, LA, Las Vegas, Washington.. this is the best hostel I have ever had before, the facilities are new and high quality, the bed is very comfortable and the light and heater are properly configured.
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Excellent
9.6
Pros: Loved the location, the staff were very helpful especially Amanda, the beds were amazingly comfortable, very cheap, good bar, great showers.
Excellent
10.0
Pros: It was perfect! Amazing price! We took our two kids and had a room to ourselves. Very clean!!!
Good
7.1
Pros: Rate and comfortable bed.
Good
7.0
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Excellent
10.0
Pros: Yep, rooms are small but it was a good value for the cheap price.
Mediocre
2.0
Pros: Location of hotel was good.
Excellent
9.0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Details
Reviews
Overall 8.3 Excellent
Based on 6,324 reviews
Location
9.7
WiFi
8.9
Bar
8.8
Service
8.1
Value
8.0
Room
6.2
Breakfast
5.3
Comfort
4.5
Location
9.6
Bar
8.9
Wellness
8.8
Service
8.4
WiFi
8.1
Room
6.8
Cleanliness
6.7
Comfort
5.4
Breakfast
3.8
Location
9.8
Bar
8.1
Service
7.3
Cleanliness
6.5
Breakfast
5.1
Room
3.8
Comfort
1.8
Location
9.7
Bar
8.7
Vibe
8.5
Service
8.0
Amenities
5.8
Breakfast
5.4
Room
4.3
Comfort
3.7
Location
9.9
Bar
9.0
Vibe
8.1
Service
7.6
Breakfast
5.1
Room
4.2
Comfort
3.5
9.0 Excellent
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Cons: I was expecting a somewhat bigger room since I shared it with three other people. But, it was good for the price I payed and for a night.
6.0 Good
Pros: Didn't do breakfast, didn't even know they had it.
Cons: the small room we had, the seating was not much, the pads kept sliding off , so it was very hard to have a place to sit, we weren't told we had to paid to park ahead of time?? very high for one night.Over
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10.0 Excellent
Pros: Whenever i travel in the US i stay in hostels since they are the cheapest option and I tried many here in the US in SF, LA, Las Vegas, Washington.. this is the best hostel I have ever had before, the facilities are new and high quality, the bed is very comfortable and the light and heater are properly configured.
Cons: The only small problem is that the room is very small and when everyone is here it is quite hard to move around especially if there is suitcase for each one.
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
9.6 Excellent
Pros: Loved the location, the staff were very helpful especially Amanda, the beds were amazingly comfortable, very cheap, good bar, great showers.
Cons:
10.0 Excellent
Pros: It was perfect! Amazing price! We took our two kids and had a room to ourselves. Very clean!!!
Cons: Nothing
7.1 Good
Pros: Rate and comfortable bed.
Cons: Breakfast
7.0 Good
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Cons: The rooms are very small with the bed taking up most of the space. The bathroom was also small. The bed was low to the ground and uncomfortable.
10.0 Excellent
Pros: Yep, rooms are small but it was a good value for the cheap price.
Cons:
2.0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
9.0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.2 Excellent
Based on 3,088 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I was given a menu by one of the staff people at 4am for an italian place called Sarpinos. It was a lifesaver! She didn't have to do that for me but she did.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Excellent
8.0
Pros: I enjoyed the computer room area and the coffee. I always use the gym, which is has a good selection of workout machines.
Excellent
8.0
Pros: Staff super accommodating, helpful and kind. Really designed for business travelers but location to cibc in Chicago perfect for show attenders.
Excellent
9.0
Pros: I really love the location of the hotel. It was right by public transportation and various places to eat. In addition they offer free washer and dryer facilities and places to fill up your water bottle.
Excellent
9.0
Pros: Central location close to metro. Efficient room, nicely decorated. Free freshly filtered water.
Excellent
10.0
Pros: Everything was wonderful
Good
7.5
Pros: Easily accessible. Great price!
Mediocre
3.0
Pros: Location was wonderful
Excellent
9.0
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Okay
5.0
Pros: The location and the restaurant
Details
Reviews
Overall 8.2 Excellent
Based on 3,088 reviews
Bar
9.8
Location
9.5
Wellness
8.9
Food
8.9
Service
8.7
WiFi
8.6
Value
8.3
Room
5.8
Breakfast
4.3
Comfort
3.6
Pool
0.0
Bar
9.8
Location
9.7
Food
9.1
Service
8.8
Cleanliness
6.4
Room
4.7
Breakfast
4.6
Comfort
3.4
Location
9.7
Food
8.9
Service
8.7
Cleanliness
6.4
Room
4.8
Vibe
4.6
Comfort
3.4
Location
9.4
Service
8.8
Food
8.6
Vibe
4.7
Room
4.2
Comfort
3.2
Bar
9.8
Location
9.5
Service
8.6
Value
8.4
Amenities
5.7
Room
4.7
Comfort
3.2
10.0 Excellent
Pros: I was given a menu by one of the staff people at 4am for an italian place called Sarpinos. It was a lifesaver! She didn't have to do that for me but she did.
Cons:
8.0 Excellent
Pros: Location
Cons: Lack of adequate towels and wash cloths.
10.0 Excellent
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Cons: no!
8.0 Excellent
Pros: I enjoyed the computer room area and the coffee. I always use the gym, which is has a good selection of workout machines.
Cons: I wish there was a dim light or night light in the room bathroom. Going to the bathroom in the middle of the night is shockingly bright.
8.0 Excellent
Pros: Staff super accommodating, helpful and kind. Really designed for business travelers but location to cibc in Chicago perfect for show attenders.
Cons:
9.0 Excellent
Pros: I really love the location of the hotel. It was right by public transportation and various places to eat. In addition they offer free washer and dryer facilities and places to fill up your water bottle.
Cons: This is a business type hotel (didn't know that) and so they didn't have queen beds.
9.0 Excellent
Pros: Central location close to metro. Efficient room, nicely decorated. Free freshly filtered water.
Cons: Dirty underwear from the previous guest next to the bed.....
10.0 Excellent
Pros: Everything was wonderful
Cons: N/A
7.5 Good
Pros: Easily accessible. Great price!
Cons:
3.0 Mediocre
Pros: Location was wonderful
Cons: The room is small, doesn't have any view. The bed only have 2 pillows and the bed is queen no king an it´s supposed for two persons. The bathroom is too small, in the door theres a glass, so the privacy isn't enough in a small room for two. The shower is very uncomfortable and the water doesn't have pressure. The duvet was dark, its supposed to be white in a 4 stars hotel because it shows cleanliness, but wasn't the case. In conclusion I didn't liked the room.
9.0 Excellent
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Cons:
5.0 Okay
Pros: The location and the restaurant
Cons: I asked for more pillows and they never brought them to the room. The room was very small.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: Great location Michigan ave
Okay
5.0
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Good
7.0
Pros: The location
Mediocre
3.0
Excellent
8.8
Pros: Clean rooms, great price and location. Friendly house keeping
Excellent
10.0
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Excellent
9.2
Pros: great location. clean hotel great value. staff like cleaners and door staff very freindly. great value
Mediocre
2.0
Pros: Location is Handy to shopping and restaurants.
Okay
4.6
Pros: After I made a conplaint I was moved to a better room.
Okay
5.0
Pros: Good location.
Mediocre
3.0
Excellent
9.0
Pros: The room space, location and staff. I dint use the wifi
Details
Reviews
Overall 8.0 Excellent
Based on 7,077 reviews
Location
9.6
Service
6.6
Food
6.3
Cleanliness
6.2
Breakfast
5.9
Room
5.9
Vibe
5.8
Value
5.7
Bar
5.5
WiFi
4.9
Comfort
4.3
Amenities
4.0
Location
9.7
Service
7.0
Food
6.3
Room
6.2
Breakfast
6.1
Value
5.9
Bar
5.8
Cleanliness
5.7
Vibe
5.4
Comfort
4.9
WiFi
3.9
Amenities
3.6
Location
9.5
Breakfast
6.3
Service
6.2
Cleanliness
6.0
Vibe
5.9
Value
5.5
Bar
4.9
Room
4.6
Amenities
4.5
Comfort
3.2
WiFi
3.2
Location
9.9
Service
6.4
Room
6.3
Food
6.3
Cleanliness
5.9
Vibe
5.5
Value
5.4
Breakfast
5.3
Comfort
4.5
Amenities
4.1
WiFi
2.8
Location
9.5
Cleanliness
6.5
Room
6.1
Food
6.0
Service
5.8
Value
5.5
Breakfast
5.4
Comfort
4.6
Vibe
4.3
Amenities
3.3
WiFi
3.2
1.0 Poor
Pros: Great location Michigan ave
Cons: Front desk was not good asked for manager re damaged vehicle from valet parking did not got them got an hr phone number
5.0 Okay
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Cons: Hotel room has clean unfortunately it hasn't been updated for some time and was incredibly small, hardly enough room for one person I couldn't image two person trying to move around you'd need a choreographer.
7.0 Good
Pros: The location
Cons: Rooms were outdated and small
3.0 Mediocre
Pros:
Cons: There was constantly a long line at the front desk. We got there at 3:30p and were told to come back at 4pm. We waited until 4:45p for the room to check in. The room itself was very weird--it was long and narrow with the TV waaay far away. Bed was a full.
8.8 Excellent
Pros: Clean rooms, great price and location. Friendly house keeping
Cons: Desk and door men could have been friendlier.
10.0 Excellent
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Cons:
9.2 Excellent
Pros: great location. clean hotel great value. staff like cleaners and door staff very freindly. great value
Cons: staff at reception unhelpfull.and not intrested. noticed this with two staff on the reception on diffrent days
2.0 Mediocre
Pros: Location is Handy to shopping and restaurants.
Cons: The reception staff are rude, disorganized and indifferent. WiFi reception was extremely poor.
4.6 Okay
Pros: After I made a conplaint I was moved to a better room.
Cons: The wifi all throughout my stay was dodgy. The toilet tap, the fridge, the coffee make were all dirty! I was at a corner room, no view at all except a wall (despite booking executive king room) but tranferred to a better one on night 3. The receptionist and manager was not friendly and accommodating at all. Manager was in a hurry (twice) over the phone with me.
5.0 Okay
Pros: Good location.
Cons: The same room service tray sat in the hall outside of a neighboring room for at least 18 hours. It took a very long time for the water to warm up in the shower. There was only 1 set of towels in the room. Very few outlets in room.
3.0 Mediocre
Pros:
Cons: Charged hidden fees beyond the fees stated in the reservation.
9.0 Excellent
Pros: The room space, location and staff. I dint use the wifi
Cons: The bathroom dose not have space to put personal items.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Overall 8.0 Excellent
Based on 1,390 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Location is perfect.
Excellent
9.2
Pros: Fantastic location in heart of downtown
Mediocre
2.5
Pros: The television...
Okay
5.0
Pros: The lobby had a nice bar.
Okay
5.4
Pros: Ideal location in the heart of the loop, close to several metro lines, close to the start and finish lines of the marathon The bed was comfortable
Okay
5.8
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Excellent
8.8
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Excellent
8.3
Pros: I love the bar/social area and location
Excellent
10.0
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Excellent
9.0
Pros: Location great. Nice room. Great service.
Good
6.0
Pros: The beds were amazing and the design of the room was very cute.
Poor
1.0
Pros: Nothing
Details
Reviews
Overall 8.0 Excellent
Based on 1,390 reviews
Location
8.9
Bar
8.6
Vibe
7.9
Service
7.7
Breakfast
6.6
Room
6.2
Food
5.8
Wellness
5.6
WiFi
5.5
Value
5.3
Comfort
4.6
Location
8.7
Service
7.8
Vibe
7.7
Room
5.2
Comfort
4.5
Location
9.1
Service
7.8
Room
5.8
Value
5.7
Comfort
4.7
Location
8.5
Room
5.5
Comfort
4.3
Room
4.9
6.0 Good
Pros: Location is perfect.
Cons: We were put by the fire escape. Fire escape means no view whatsoever of the city, no sunlight, and somewhat unsafe since anyone can just climb up to your room window.
9.2 Excellent
Pros: Fantastic location in heart of downtown
Cons:
2.5 Mediocre
Pros: The television...
Cons: The location was difficult to travel through, the parking was terribly overpriced, and the rooms were extremely tiny.
5.0 Okay
Pros: The lobby had a nice bar.
Cons: The water from the sink was scalding hot. Could not adjust it to a comfortable temperature. It was hard to wash my hands. Sink did not drain properly. Walls in bathroom were all scratched and chipped. Pretty outdated decor. Would not stay there again.
5.4 Okay
Pros: Ideal location in the heart of the loop, close to several metro lines, close to the start and finish lines of the marathon The bed was comfortable
Cons: The room was too noisy : from external (L train) and internal (water pipes , people in the room next door cold be heard !) Breakfast included with too little choices, 1 entry not a buffet, not enough for money
5.8 Okay
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Cons: Our bathtub had peeling paint (horrible) and was very small. The bed wasn't comfortable. The end tables were too close to the beds. No room in the fridge for our own items. No bag for the ice. When I called in to confirm my pre-paid reservation, Hakeim answered, was quite rude and advised that he could not confirm my room, even though I had paid for it. He insisted I needed to be there by 3p in order to check in. I called at about 2:45pm to inform hotel that we would be arriving between 4-5p and if my room would be ready. He said he couldn't guarantee it and I needed to be there by check-in time, but I may be ok...ummmmm what the heck? When we arrived I didn't catch the name, but the guy who checked us in wasn't very friendly either. They seemed very busy as some event was going on. Overall for the chain, and price, I expected better. I stayed at a Courtyard the week prior and had a WAY better experience.
8.8 Excellent
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Cons: It would've been nice if breakfast was included. We considered paying extra for the breakfast, but at $30 for the full cooked breakfast, it was far too expensive. There are much better value places to get breakfast in the vicinity of the hotel.
8.3 Excellent
Pros: I love the bar/social area and location
Cons: rooms can be a little more updated
10.0 Excellent
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Cons: I loved everything
9.0 Excellent
Pros: Location great. Nice room. Great service.
Cons:
6.0 Good
Pros: The beds were amazing and the design of the room was very cute.
Cons: Sub-car track was outside my window, so you could hear it every time the train went by. The bathroom was beautiful but VERY tiny. I was double charged for hold on incidental fees. I caught hell trying to get fixed and removed. Valet/parking not included.
1.0 Poor
Pros: Nothing
Cons: Desk was not clean, no fitted sheet, so the mattress was constantly exposed, carpet not tacked down - hazard, could hear the shower and the toilet flushing from another room, shower pressure was awful. Would never stay there again
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 2,983 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Pros: Nothing
Excellent
8.0
Pros: Nice rooms and location
Mediocre
3.0
Excellent
10.0
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Excellent
8.0
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Excellent
10.0
Pros: Cannot beat this location for the price!!
Good
7.0
Pros: Very good position to visit the city.
Excellent
9.0
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Mediocre
2.0
Pros: The room was nice
Excellent
8.0
Pros: Location
Details
Reviews
Overall 7.7 Good
Based on 2,983 reviews
Location
9.5
WiFi
8.2
Service
7.7
Value
7.1
Bar
6.7
Cleanliness
6.5
Amenities
5.9
Room
5.2
Breakfast
4.9
Wellness
4.5
Comfort
3.5
Location
9.3
Service
7.5
Value
7.0
Cleanliness
6.1
Amenities
5.8
Room
5.1
Comfort
3.7
Location
9.4
Service
7.5
Value
7.1
Cleanliness
6.5
Amenities
6.1
Room
4.7
Comfort
3.5
Location
9.6
Service
7.8
Cleanliness
6.0
Room
4.9
Comfort
3.1
Location
9.6
Value
7.4
Service
7.4
Room
4.4
Comfort
3.4
1.0 Poor
Pros: Nothing
Cons: dirty, especially the room. Window looks @ brick wall of building.Old broken lamps.No countertop in bathroom.Just sink. No where to out anything down. Tiny tiny dirty room. TV on wall, no console. No closet, no fridge,no coffee. Old old not well kepthotel
8.0 Excellent
Pros: Nice rooms and location
Cons: The valet would not park our SUV. They said they could not park trucks. Also, they said the lot was full on top of that. That was a surprise and became a whole situation. Luckily, I found a surface lot on the same block for way cheaper than vallet.
3.0 Mediocre
Pros:
Cons: The staff was constantly yelling in the hallway and came to our room multiple times which woke us up. We weren't checking out until 1pm but they came at least 5 times before that.
10.0 Excellent
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Cons:
8.0 Excellent
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Cons: So sad the staff at the counter was so unwelcoming. No smiles or good morning. Made me very surprised at a hotel in the US. Responsive room and the TV-control was missing.
3.0 Mediocre
Pros: Location
Cons: The front desk Staff was impolite Was not clear on the hotel amenities. I paid for the tax and hotel fees. Upon checking in the hotel I gave my cc for incidental After checking out I was charged $13.00 for amenities for the three nights. I was free .
10.0 Excellent
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Cons: I didn’t like that I didn’t have time to stay longer!
10.0 Excellent
Pros: Cannot beat this location for the price!!
Cons:
7.0 Good
Pros: Very good position to visit the city.
Cons: Room furniture and decoration is not nice as the lobby is and let you think. The carpet in my room was quite dirt and there were a lot of draughts from the windows (considering that external temperature was -12°C....).
9.0 Excellent
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Cons: Two things that could be improved: there were a few pieces of trash (receipts) left by the table.(Easy to toss though..not worth the hassle to call somebody over in my opinion).Water bottles given out are not eco friendly at all.Filling stations for cups?
2.0 Mediocre
Pros: The room was nice
Cons: There was a homeless man yelling outside the hotel for more than 2 hours. I was on the 10th floor and this was happening from 10pm to 12am. The hotel staff told me that they didn't know what to do about it and suggested I call the police
8.0 Excellent
Pros: Location
Cons:
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,581 reviews
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