Best Chicago hotels near Vietnam Veterans Memorial
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 9.5 Excellent
Based on 2,064 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything was above an beyond
Excellent
9.5
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: Returning to room at end of evening Found iced champagne and chocolate strawberries waiting for us! Mentioned in passing on check in that it was our anniversary
Excellent
10.0
Pros: If you think
Excellent
8.3
Pros: The room was really nice. Comfortable bed, bed table with good accessible chargers for phone/tablet. Walk in closet was a bit small for my 2 big suitcases, but spacious bathroom with bathtub and shower. Breakfast and dinner in The Lobby was good, service was great.
Excellent
10.0
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Excellent
10.0
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Excellent
9.3
Pros: Very clean, central position, great staff attitude
Excellent
9.3
Pros: The room was just perfect
Excellent
9.3
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Excellent
10.0
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Details
Reviews
Overall 9.5 Excellent
Based on 2,064 reviews
Location
9.7
Vibe
9.5
Amenities
9.3
Cleanliness
9.3
Service
9.3
Room
9.3
Wellness
9.0
Comfort
8.7
Breakfast
8.6
Food
8.6
Pool
8.5
Value
4.7
Location
9.7
Vibe
9.1
Service
9.1
Amenities
8.9
Room
8.9
Cleanliness
8.8
Comfort
8.1
Food
7.9
Location
9.8
Service
9.1
Room
8.9
Room
8.9
Service
8.8
10.0 Excellent
Pros: Everything was above an beyond
Cons:
9.5 Excellent
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Cons: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: Returning to room at end of evening Found iced champagne and chocolate strawberries waiting for us! Mentioned in passing on check in that it was our anniversary
Cons: Nothing
10.0 Excellent
Pros: If you think
Cons:
8.3 Excellent
Pros: The room was really nice. Comfortable bed, bed table with good accessible chargers for phone/tablet. Walk in closet was a bit small for my 2 big suitcases, but spacious bathroom with bathtub and shower. Breakfast and dinner in The Lobby was good, service was great.
Cons: There is no classical lobby at the entrance, no "welcoming area" with flowers, nice design and sofas, like in other 5star hotels, it looks a bit "business". Rooftop bar was overcrowded at the midday, waiting time for outside table 50min., finger food was mediocre.
10.0 Excellent
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Cons: After all the additional charges are added. Room service was crazy expensive. $79 for breakfast didn’t seem right even when you are committed to spending money fir a nice vacay
10.0 Excellent
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Cons: I have nothing bad to say about my stay.
9.3 Excellent
Pros: Very clean, central position, great staff attitude
Cons: Food quality and choices from breakfast to room dining are way below standard of the structure
9.3 Excellent
Pros: The room was just perfect
Cons: All was good
9.3 Excellent
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Cons: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!
10.0 Excellent
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Cons:
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Overall 9.1 Excellent
Based on 2,368 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Was Gorgeous, great stay!
Okay
5.8
Excellent
9.5
Pros: Location, Quoit, clean, conformable.
Good
7.0
Pros: Enjoyed happy hour menu. Staff very nice. Good location for theatre.
Okay
5.0
Pros: The room was big and the bathroom was nice.
Excellent
9.5
Pros: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.
Excellent
9.5
Pros: Staff was exceptional. Friendly, professional and extremely helpful
Excellent
10.0
Pros: The location and it was pretty quiet.
Excellent
9.3
Pros: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip
Excellent
10.0
Pros: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!
Excellent
9.5
Pros: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.
Poor
1.0
Pros: When it was finally time for me to leave
Details
Reviews
Overall 9.1 Excellent
Based on 2,368 reviews
Location
9.6
Vibe
9.4
Service
9.1
WiFi
9.0
Room
8.7
Comfort
8.6
Cleanliness
8.5
Breakfast
6.4
Location
9.6
Room
9.1
Service
9.0
Comfort
8.9
Location
9.8
Service
9.5
Room
8.8
Comfort
8.5
Location
9.6
Vibe
9.2
Service
8.8
Room
8.8
Cleanliness
8.6
Comfort
8.5
10.0 Excellent
Pros: Was Gorgeous, great stay!
Cons:
5.8 Okay
Pros:
Cons: The bathroom dirty Cleaning
9.5 Excellent
Pros: Location, Quoit, clean, conformable.
Cons: Cost of parking.
7.0 Good
Pros: Enjoyed happy hour menu. Staff very nice. Good location for theatre.
Cons: We were first given keys to a room that wasn’t made up and had maintenance work going on in the bathroom. Came back to lobby and were assigned a new room. No view at all, train noise, and bathroom sink that didn’t drain.
5.0 Okay
Pros: The room was big and the bathroom was nice.
Cons: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.
9.5 Excellent
Pros: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.
Cons: We never figured out how to get food, we didn't want room service, but we would've liked more Information on dining in the hotel, we never figured out where the dining room was, the bartender was very helpful however, in recommending a restaurant.
9.5 Excellent
Pros: Staff was exceptional. Friendly, professional and extremely helpful
Cons:
10.0 Excellent
Pros: The location and it was pretty quiet.
Cons: No
9.3 Excellent
Pros: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip
Cons:
10.0 Excellent
Pros: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!
Cons:
9.5 Excellent
Pros: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.
Cons: Price
1.0 Poor
Pros: When it was finally time for me to leave
Cons: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Located just two blocks from the Grand/State L stop, Fairfield Inn & Suites Chicago Downtown/River North is close to the area's hotspots. The famed Centennial Wheel at Navy Pier is just 1 mile away, while Shedd Aquarium and the rest of the Museum Campus are a short 3-mile trip from our hotel. The offices and wholesale retailers at Merchandise Mart are within walking distance. Indulge in breakfast in bed with our room service offerings so you can relax and enjoy our premium movie channels. You can also store snacks and drinks in our mini-refrigerators for an anytime treat. Complimentary Wi-Fi makes it easy to stay in touch with family and friends while on vacation. If you want to spread out in style, we offer suite options that include a separate living area and microwave as well as a sofa bed. At Fairfield Inn & Suites Chicago Downtown/River North, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Overall 9.1 Excellent
Based on 1,356 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The Valet and the front desk lady were very nice and the hotel is very clean. I highly recommend this hotel.
Good
7.0
Pros: Very friendly staff especially for the breakfast area.
Excellent
9.5
Pros: We liked the room, it was complete with a lot of usb-chargers, frigde, coffee-machine and other amenities. We also liked the possibility to do some laundry. The location is great, at walking distance of the loop. Friendly staff.
Excellent
9.5
Pros: Love the location close to museums and shopping. Staff was really friendly.
Excellent
9.3
Excellent
9.3
Pros: All staff were very friendly. Really great service at breakfast—Javier was awesome!!
Excellent
9.5
Pros: How friendly the staff is. Specially fAnny and Javier from breakfast- they were amazing everyday to us and our kids. Location and cleanliness are also higher points of our staying
Good
7.5
Excellent
8.0
Pros: Hotel was clean and staff friendly. The location was good and the fire department didn’t bother us at all (windows facing it on the 7th floor). The room was big and breakfast OK. The overall experience was great!
Good
6.8
Excellent
9.5
Pros: Food was good, location was great
Good
7.5
Pros: Breakfast was great Loved fruits and vegetable sausage.
Details
Reviews
Overall 9.1 Excellent
Based on 1,356 reviews
Cleanliness
9.7
Service
9.7
Wellness
9.5
WiFi
9.5
Vibe
9.3
Location
9.1
Room
8.6
Breakfast
8.2
Pool
1.0
Service
9.9
Cleanliness
9.7
Location
9.2
Room
8.4
Breakfast
7.7
Service
9.7
Location
9.0
Breakfast
8.2
Room
8.1
Service
9.6
Location
9.2
Room
8.4
Breakfast
8.4
10.0 Excellent
Pros: The Valet and the front desk lady were very nice and the hotel is very clean. I highly recommend this hotel.
Cons:
7.0 Good
Pros: Very friendly staff especially for the breakfast area.
Cons: Microwave only in breakfast area was not convenient. Hotel was right across from Fire station- safe but noisy. Parking is not included with stay and even with the hotel reducing the price, it is pretty expensive.
9.5 Excellent
Pros: We liked the room, it was complete with a lot of usb-chargers, frigde, coffee-machine and other amenities. We also liked the possibility to do some laundry. The location is great, at walking distance of the loop. Friendly staff.
Cons: The breakfast had really long queues at 9:00.
9.5 Excellent
Pros: Love the location close to museums and shopping. Staff was really friendly.
Cons:
9.3 Excellent
Pros:
Cons: No pool, breakfast area a little crowded
9.3 Excellent
Pros: All staff were very friendly. Really great service at breakfast—Javier was awesome!!
Cons: Adjoining room for my parents was not marked as ready and it was 5:00 pm before they could finally get in.
9.5 Excellent
Pros: How friendly the staff is. Specially fAnny and Javier from breakfast- they were amazing everyday to us and our kids. Location and cleanliness are also higher points of our staying
Cons: The room we stayed was noise due to the Air conditioning- we felt all the machines were inside the room
7.5 Good
Pros:
Cons: No pool and breakfast could have been better
8.0 Excellent
Pros: Hotel was clean and staff friendly. The location was good and the fire department didn’t bother us at all (windows facing it on the 7th floor). The room was big and breakfast OK. The overall experience was great!
Cons: Plastic plates,cups etc. on breakfast! What amount of plastic waste every morning!
6.8 Good
Pros:
Cons: I didn’t like that I had to pay an additional fee for valet parking and when I came back to the hotel after dinner I was told that valet parking was full if I pay for a service I expect to be accommodated accordingly and the wait time for valet to bring your car around is way too long
9.5 Excellent
Pros: Food was good, location was great
Cons: Parking was way too expensive
7.5 Good
Pros: Breakfast was great Loved fruits and vegetable sausage.
Cons: Nothing
Located just two blocks from the Grand/State L stop, Fairfield Inn & Suites Chicago Downtown/River North is close to the area's hotspots. The famed Centennial Wheel at Navy Pier is just 1 mile away, while Shedd Aquarium and the rest of the Museum Campus are a short 3-mile trip from our hotel. The offices and wholesale retailers at Merchandise Mart are within walking distance. Indulge in breakfast in bed with our room service offerings so you can relax and enjoy our premium movie channels. You can also store snacks and drinks in our mini-refrigerators for an anytime treat. Complimentary Wi-Fi makes it easy to stay in touch with family and friends while on vacation. If you want to spread out in style, we offer suite options that include a separate living area and microwave as well as a sofa bed. At Fairfield Inn & Suites Chicago Downtown/River North, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Infuse your trip with enthusiasm and energy. Our location near the Chicago River is teeming with activities for the action-oriented. Visit The Magnificent Mile, Shedd Aquarium and the Art Institute of Chicago. Take a photo in front of Cloud Gate, our iconic sculpture at Millennium Park. Walk to beercades, nightclubs, speakeasys and award-winning restaurants. With our nearby CTA, return from Wrigley Field and refuel in minutes at Beatrix, our hotel restaurant with house-made pastas and vegan options. Appreciate pick-me-ups at our coffeehouse and W XYZ® Bar or spur yourself forward at Re:charge℠ Gym, offering cardio equipment with personal TVs. Our five flexible event rooms are spacious and updated with the latest tech. Find the same in your hotel guest room, which includes nine-foot ceilings, free Wi-Fi and a flat-screen TV with HBO shows. Take in the city from a chic work desk, revitalize in a renovated bathroom and sink into a platform bed. Change it up and chill out at Aloft Chicago Downtown River North.
Overall 9.1 Excellent
Based on 1,064 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Location amazing. The staff is the best. Friendly, helpful and accommodating. This hotel is super pet friendly. Loved it and will certainly stay here again.
Excellent
9.5
Pros: The adjacent restaurant Beatrix is a local Hotspot for a excellent breakfast, a drink or a great dinner.
Excellent
8.0
Pros: Breakfast was amazing!
Excellent
10.0
Pros: The location was excellent. The room arrangement was very nice and everyone was extremely friendly and helpful.
Excellent
10.0
Pros: We were in town for an anniversary celebration and the hotel was perfectly located near the restaurant. Staff were very knowledgeable and personable. Hotel room was quiet and clean.
Okay
5.0
Pros: Location
Excellent
8.3
Pros: The room, Beatrix. The staff. The gym
Excellent
10.0
Pros: The location was amazing
Excellent
10.0
Pros: The restaurant was always crowed, which means it was good. Never had a change to try anything. Great location to see Chicago.
Excellent
9.0
Pros: Location was great. Easy to fine and reasonable parking close bu.
Excellent
10.0
Pros: Everyone was friendly and helpful. The room was clean and comfortable.
Excellent
9.0
Pros: Great location Friendly staff Clean room
Details
Reviews
Overall 9.1 Excellent
Based on 1,064 reviews
Cleanliness
9.4
Vibe
9.4
Location
9.4
Food
9.3
Service
9.3
Room
8.3
WiFi
8.1
Breakfast
7.7
Service
9.5
Food
9.4
Vibe
9.3
Location
9.2
Room
7.8
Comfort
6.9
Location
9.5
Food
9.4
Service
9.4
Room
8.0
10.0 Excellent
Pros: Location amazing. The staff is the best. Friendly, helpful and accommodating. This hotel is super pet friendly. Loved it and will certainly stay here again.
Cons: Nothing at all. Nothing negative to say about our experience
9.5 Excellent
Pros: The adjacent restaurant Beatrix is a local Hotspot for a excellent breakfast, a drink or a great dinner.
Cons:
8.0 Excellent
Pros: Breakfast was amazing!
Cons: Valet takes a little TOOOOOOOOOOOOOOOOO long at least 45 minute wait and there was only one customer ahead of us. This on top of the insane price for the privilege ($65!) Having a few more runners would be very helpful.
10.0 Excellent
Pros: The location was excellent. The room arrangement was very nice and everyone was extremely friendly and helpful.
Cons: Nothing
10.0 Excellent
Pros: We were in town for an anniversary celebration and the hotel was perfectly located near the restaurant. Staff were very knowledgeable and personable. Hotel room was quiet and clean.
Cons:
5.0 Okay
Pros: Location
Cons: After a couple of hours there toilet stopped up.room too high asked staff for lower level and was told to come down stairs to be accommodated only to say they didn't have anymore rooms and all they could say is sorry
8.3 Excellent
Pros: The room, Beatrix. The staff. The gym
Cons: Noise from traffic and other noises. No bath in room.
10.0 Excellent
Pros: The location was amazing
Cons: Nothing
10.0 Excellent
Pros: The restaurant was always crowed, which means it was good. Never had a change to try anything. Great location to see Chicago.
Cons: It was loud in the room from the street traffic, and we were on the 9th floor.
9.0 Excellent
Pros: Location was great. Easy to fine and reasonable parking close bu.
Cons: The sheets had some dirty spots on them.
10.0 Excellent
Pros: Everyone was friendly and helpful. The room was clean and comfortable.
Cons: Chicago noise at night(not a hotel issue).
9.0 Excellent
Pros: Great location Friendly staff Clean room
Cons: No
Infuse your trip with enthusiasm and energy. Our location near the Chicago River is teeming with activities for the action-oriented. Visit The Magnificent Mile, Shedd Aquarium and the Art Institute of Chicago. Take a photo in front of Cloud Gate, our iconic sculpture at Millennium Park. Walk to beercades, nightclubs, speakeasys and award-winning restaurants. With our nearby CTA, return from Wrigley Field and refuel in minutes at Beatrix, our hotel restaurant with house-made pastas and vegan options. Appreciate pick-me-ups at our coffeehouse and W XYZ® Bar or spur yourself forward at Re:charge℠ Gym, offering cardio equipment with personal TVs. Our five flexible event rooms are spacious and updated with the latest tech. Find the same in your hotel guest room, which includes nine-foot ceilings, free Wi-Fi and a flat-screen TV with HBO shows. Take in the city from a chic work desk, revitalize in a renovated bathroom and sink into a platform bed. Change it up and chill out at Aloft Chicago Downtown River North.
Blend style and substance into an unforgettable experience at our downtown Chicago hotel, boasting modern accommodations with extended-stay suites at Residence Inn Chicago Downtown/Loop. Greet the day with a complimentary breakfast buffet before exploring the city from our premier Chicago Loop location, just one block from CIBC Theatre near Millennium Park, Willis Tower and Soldier Field. After a full day of business or sightseeing, energize your mind and body in our modern fitness center or with distinctive American cuisine and specialty cocktails at Roanoke Restaurant and Club. Find your respite in beautifully-appointed hotel suites with complimentary Wi-Fi, fully-equipped kitchens and separate areas for living, working and sleeping. If visiting for business or social reasons, succeed in our sophisticated event space with professional planning and expert catering services. Residence Inn Chicago Downtown/Loop looks forward to welcoming you to the world's largest Residence Inn hotel with Four-Diamond service.
Overall 9.1 Excellent
Based on 656 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: Location
Excellent
8.8
Excellent
10.0
Pros: Very nice staff, nice breakfast, easy Downtown location to walk to Theatre
Excellent
9.5
Pros: Loved that the room looked exactly like the photos. The hotel was beautiful. The staff was friendly and helpful. The free breakfast was wonderful. The bellman loaned us an umbrella when it was raining. The restaurant was amazing.
Excellent
8.0
Pros: Great hotel. Friendly staff but DO NOT valet park your car. I valet parked my car and the attendants damaged it. At $68 per day I would think that they would have taken great care of my car. Of course they denied causing the damage when its obvious that they hit the front inthe parking garage. Now I have to go through the hassle of filing a claim and getting it fixed. My only complaint about the hotel is that they assume no responsibility since it's a contracted company. A contracted company that serves your guests!
Excellent
9.5
Pros: Great breakfast!
Excellent
10.0
Pros: The room was immaculate and very well designed! Although it was smaller (studio) it was well equipped and felt spacious in the layout.
Excellent
10.0
Pros: Very friendly, responsive staff. Great location right in the heart of the city.
Excellent
10.0
Pros: The room was AMAZING!! Five grown adults slept very comfortably in our suite. The staff was all friendly, helpful, and knowledgeable. The breakfast was very delicious and the whole Hotel was beautiful. I give this Hotel a five gold star rating. Would stay again.
Excellent
10.0
Pros: Great location, nice breakfast, spacious room with a kitchen area
Excellent
9.5
Pros: Comfortable
Excellent
10.0
Pros: Location and big room has kitchen
Details
Reviews
Overall 9.1 Excellent
Based on 656 reviews
Bar
10.0
Vibe
9.3
Service
8.9
Location
8.7
Room
8.6
Breakfast
8.5
Comfort
8.5
Service
8.9
Comfort
8.7
Location
8.5
Breakfast
8.3
Room
8.2
Service
9.0
Breakfast
8.8
Comfort
8.7
Location
8.6
Room
8.3
5.0 Okay
Pros: Location
Cons: Tiny room, L shaped where AC did not get to the bed. Rough night.. Parking is $68.
8.8 Excellent
Pros:
Cons: Parking!! Long wait for elevator. Everything else was amazing.
10.0 Excellent
Pros: Very nice staff, nice breakfast, easy Downtown location to walk to Theatre
Cons:
9.5 Excellent
Pros: Loved that the room looked exactly like the photos. The hotel was beautiful. The staff was friendly and helpful. The free breakfast was wonderful. The bellman loaned us an umbrella when it was raining. The restaurant was amazing.
Cons:
8.0 Excellent
Pros: Great hotel. Friendly staff but DO NOT valet park your car. I valet parked my car and the attendants damaged it. At $68 per day I would think that they would have taken great care of my car. Of course they denied causing the damage when its obvious that they hit the front inthe parking garage. Now I have to go through the hassle of filing a claim and getting it fixed. My only complaint about the hotel is that they assume no responsibility since it's a contracted company. A contracted company that serves your guests!
Cons: Great hotel. Friendly staff but DO NOT valet park your car. I valet parked my car and the attendants damaged it. At $68 per day I would think that they would have taken great care of my car. Of course they denied causing the damage when its obvious that they hit the front inthe parking garage. Now I have to go through the hassle of filing a claim and getting it fixed. My only complaint about the hotel is that they assume no responsibility since it's a contracted company. A contracted company that serves your guests!
9.5 Excellent
Pros: Great breakfast!
Cons:
10.0 Excellent
Pros: The room was immaculate and very well designed! Although it was smaller (studio) it was well equipped and felt spacious in the layout.
Cons: The breakfast was crowded and chaotic. It was also a little underwhelming - not even as good as cheaper places we've stayed.
10.0 Excellent
Pros: Very friendly, responsive staff. Great location right in the heart of the city.
Cons:
10.0 Excellent
Pros: The room was AMAZING!! Five grown adults slept very comfortably in our suite. The staff was all friendly, helpful, and knowledgeable. The breakfast was very delicious and the whole Hotel was beautiful. I give this Hotel a five gold star rating. Would stay again.
Cons: I honestly tried to think of one thing I did not like about this Hotel, and I couldn't find nothing wrong with it! By far the best Hotel we have ever stayed at. Would go there again for sure when I go back to Chicago. The staff was AMAZING!!!
10.0 Excellent
Pros: Great location, nice breakfast, spacious room with a kitchen area
Cons: No bath
9.5 Excellent
Pros: Comfortable
Cons: Everything was nice.
10.0 Excellent
Pros: Location and big room has kitchen
Cons: No provide free coffee and hot water
Blend style and substance into an unforgettable experience at our downtown Chicago hotel, boasting modern accommodations with extended-stay suites at Residence Inn Chicago Downtown/Loop. Greet the day with a complimentary breakfast buffet before exploring the city from our premier Chicago Loop location, just one block from CIBC Theatre near Millennium Park, Willis Tower and Soldier Field. After a full day of business or sightseeing, energize your mind and body in our modern fitness center or with distinctive American cuisine and specialty cocktails at Roanoke Restaurant and Club. Find your respite in beautifully-appointed hotel suites with complimentary Wi-Fi, fully-equipped kitchens and separate areas for living, working and sleeping. If visiting for business or social reasons, succeed in our sophisticated event space with professional planning and expert catering services. Residence Inn Chicago Downtown/Loop looks forward to welcoming you to the world's largest Residence Inn hotel with Four-Diamond service.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.7 Excellent
Based on 4,566 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Excellent
10.0
Pros: We love the services and the amazing friendly staff thank you
Excellent
8.8
Pros: Location location location
Excellent
10.0
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Excellent
9.3
Pros: Great Location
Excellent
9.5
Pros: The view is fantastic it is truly a special place
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
9.3
Pros: Well kept, great location. Staff is superb!
Excellent
9.5
Pros: Everything
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Details
Reviews
Overall 8.7 Excellent
Based on 4,566 reviews
Location
9.6
Room
9.2
Service
9.1
Cleanliness
8.9
Comfort
8.7
Vibe
8.7
Wellness
8.6
Amenities
8.2
Pool
8.0
WiFi
7.7
Breakfast
6.1
Value
4.5
Location
9.6
Room
9.4
Service
9.0
Wellness
8.9
Comfort
8.8
Value
4.1
Location
9.7
Service
9.5
Room
8.9
Comfort
8.8
Wellness
8.4
Pool
8.1
Value
3.9
Service
9.2
Room
8.4
Location
9.6
Service
9.1
Room
9.0
Comfort
8.9
7.0 Good
Pros:
Cons: Slow service room was not equipped first day it took till second day to supply us water ice extras broke toe on bed stand
10.0 Excellent
Pros: We love the services and the amazing friendly staff thank you
Cons:
8.8 Excellent
Pros: Location location location
Cons: Staff are not very friendly
10.0 Excellent
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Cons:
9.3 Excellent
Pros: Great Location
Cons:
9.5 Excellent
Pros: The view is fantastic it is truly a special place
Cons: It is pricy
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
9.3 Excellent
Pros: Well kept, great location. Staff is superb!
Cons: Only complaint I have is the air conditioner. The thermostat was set to a lower temperature & it never got to that. I don’t believe the room got any cooler than 72. We like to use covers when we sleep & not sweat.
9.5 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Cons: None
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.7 Excellent
Based on 10,522 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Excellent
9.0
Pros: Great customer service by front desk staff. Good gym
Excellent
8.0
Pros: Location was
Excellent
10.0
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Excellent
10.0
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Good
7.0
Pros: Location was good.
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: The staff was extremely helpful. Having dining options in one place was great.
Excellent
10.0
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Excellent
10.0
Pros: Property was excellent and had a great vibe
Excellent
10.0
Pros: Location is great
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 10,522 reviews
Location
9.4
Service
8.6
Food
7.5
Room
7.3
WiFi
7.2
Breakfast
7.2
Cleanliness
6.6
Comfort
6.2
Value
4.7
Location
9.6
Service
8.2
Breakfast
7.4
Room
7.0
Cleanliness
6.7
Comfort
6.1
Value
4.9
Location
9.3
Service
8.6
Breakfast
7.2
Room
7.0
Cleanliness
6.8
Vibe
6.5
Comfort
5.9
Value
4.7
Location
9.4
Service
8.8
Food
7.0
Breakfast
6.9
Cleanliness
6.7
Vibe
6.2
Comfort
5.8
Room
5.8
Value
4.5
Location
9.2
Service
8.6
Breakfast
6.7
Amenities
6.7
Room
6.6
Vibe
6.3
Comfort
5.9
Value
4.8
10.0 Excellent
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Cons: Does not apply
9.0 Excellent
Pros: Great customer service by front desk staff. Good gym
Cons:
8.0 Excellent
Pros: Location was
Cons: No fridge in room.
10.0 Excellent
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Cons:
10.0 Excellent
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Cons: Not one thing
7.0 Good
Pros: Location was good.
Cons:
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: The staff was extremely helpful. Having dining options in one place was great.
Cons: The bell men weren’t very helpful when we arrived at the hotel. Didn’t help us out of the car with our luggage my Dad is older and could have used the assistance.
10.0 Excellent
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Cons:
10.0 Excellent
Pros: Property was excellent and had a great vibe
Cons: That I couldn’t stay another night
10.0 Excellent
Pros: Location is great
Cons: Location is great! Love the Big Bar and common space areas!
10.0 Excellent
Pros: Location
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.7 Excellent
Based on 4,415 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: The location
Excellent
10.0
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Excellent
9.3
Pros: We had a corner room that was exceptionally spacious. There were about 30+ feet of windows that provided a beautiful view to the river and Navy Pier. The walk to Millennium Park and also to Michigan Avenue/ The Wrigley Building is about 6-7 minutes.
Good
7.0
Pros: Very clean and professional looking
Okay
5.5
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Excellent
10.0
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Excellent
10.0
Pros: The Gym!
Excellent
9.3
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Excellent
10.0
Pros: The view from our room was absolutely amazing.
Excellent
9.5
Pros: Great location. Clean. Modern. Excellent staff.
Excellent
8.0
Pros: Location is excellent.
Excellent
9.5
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Details
Reviews
Overall 8.7 Excellent
Based on 4,415 reviews
Location
9.0
Room
8.4
Service
8.0
Wellness
7.7
WiFi
7.2
Bar
7.1
Value
5.0
Breakfast
4.6
Pool
4.1
Location
8.9
Room
8.4
Service
7.7
Value
4.9
Location
8.6
Wellness
7.7
Room
7.2
Service
7.1
Cleanliness
7.0
Pool
4.9
Value
4.4
Location
8.9
Wellness
8.0
Room
7.9
Service
7.8
Cleanliness
7.4
Food
5.8
Value
4.9
Location
9.3
Room
8.1
Service
7.9
Cleanliness
7.5
Value
5.1
6.0 Good
Pros: The location
Cons: We had a terrible experience with the bell man. He would not let us take our own bag and said he would bring them to our room. But then they sat in the lobby unattended for over a half hour. And we were waiting on our bag to change for our next event.
10.0 Excellent
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Cons: Palm is nice but like many hotel restaurants, much more expensive than dining out
9.3 Excellent
Pros: We had a corner room that was exceptionally spacious. There were about 30+ feet of windows that provided a beautiful view to the river and Navy Pier. The walk to Millennium Park and also to Michigan Avenue/ The Wrigley Building is about 6-7 minutes.
Cons: The hotel charged a $20 a night amenity fee. I would rather bring my own shampoo. This fee added $120 to our 6 night stay, well beyond any reasonable price for the amenities provided. Also, as a slight negative, there is no "L' subway/train or bus stop nearby. One has to walk some blocks before accessing public transportation.
7.0 Good
Pros: Very clean and professional looking
Cons: I requested one bed, but was given two full-size beds. My partner and I had to sleep in separate beds because they were too small to share.
5.5 Okay
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Cons: Rooms were available for early check-in, but only if you were willing to pay an extra $35 per night. If not willing to pay the extra cash, you had to wait in a twenty-deep line for nonexistent bellman. Lobby was a cluster...
10.0 Excellent
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Cons:
10.0 Excellent
Pros: The Gym!
Cons:
9.3 Excellent
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Cons: Got hit with 200 on hidden fees but still worth it
10.0 Excellent
Pros: The view from our room was absolutely amazing.
Cons:
9.5 Excellent
Pros: Great location. Clean. Modern. Excellent staff.
Cons: Cost of parking is insane
8.0 Excellent
Pros: Location is excellent.
Cons: Air conditioning was nor working properly and kept noise. Service person arrived after two calls, after midnight. There were no appropriate discount or other compensation for this.
9.5 Excellent
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Cons: The price
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,323 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.5
Pros: A beautiful building in a great location. The bed was very comfortable and there were lots of places to eat around there. That's about it in terms of positive things.
Excellent
9.1
Excellent
10.0
Pros: Comfy bed, friendly staff and amazing location!
Excellent
10.0
Pros: The bed was very comfortable.
Excellent
10.0
Pros: Everything. Centrally located to everything I needed to get to. The staff was absolutely accommodating and courteous (actually above and beyond in almost every case). A marvelous night's sleep.
Excellent
9.5
Pros: Awsome Location. Close to River Walk and excellent rooms and cleanliness
Excellent
9.5
Pros: Very trendy, impressive lobby. Nice enough rooms. Very helpful stafff
Good
6.8
Pros: The location is great and the amenities are alright. The place was kept quite clean and the staff friendly.
Excellent
8.0
Pros: Beautiful art deco property - great location
Okay
5.0
Excellent
10.0
Pros: Location
Good
7.5
Pros: Lovely art deco decor and free coffee in the morning in lobby was fine
Details
Reviews
Overall 8.6 Excellent
Based on 3,323 reviews
Location
9.5
Bar
9.2
Vibe
9.1
Service
8.4
Value
6.5
Room
5.9
WiFi
5.0
Breakfast
3.4
Comfort
3.3
Bar
9.4
Location
9.3
Service
8.3
Value
6.6
Room
5.0
WiFi
3.7
Comfort
3.0
Location
9.6
Vibe
9.0
Bar
8.9
Service
8.5
Value
6.4
Room
5.2
Comfort
3.3
Location
9.5
Service
8.1
Room
4.8
Comfort
3.4
Location
9.5
Vibe
8.7
Service
8.2
Value
6.5
Room
5.4
Comfort
3.8
7.5 Good
Pros: A beautiful building in a great location. The bed was very comfortable and there were lots of places to eat around there. That's about it in terms of positive things.
Cons: It was extremely expensive for somewhere that did not provide breakfast or coffee facilities in the rooms. Getting on to the wifi was also extremely difficult and several of my colleagues never managed it, which was very inconvenient. They also charged my colleagues twice and I've just discovered a random charge that I'm about to query.
9.1 Excellent
Pros:
Cons: Nothing, everything was great.
10.0 Excellent
Pros: Comfy bed, friendly staff and amazing location!
Cons:
10.0 Excellent
Pros: The bed was very comfortable.
Cons: They do not have free breakfast!
10.0 Excellent
Pros: Everything. Centrally located to everything I needed to get to. The staff was absolutely accommodating and courteous (actually above and beyond in almost every case). A marvelous night's sleep.
Cons: Not a single issue!!!! No, problems with anything at all
9.5 Excellent
Pros: Awsome Location. Close to River Walk and excellent rooms and cleanliness
Cons: Nothing
9.5 Excellent
Pros: Very trendy, impressive lobby. Nice enough rooms. Very helpful stafff
Cons: The elevators are maddeningly slow.
6.8 Good
Pros: The location is great and the amenities are alright. The place was kept quite clean and the staff friendly.
Cons: The walls are paper thin! We had to go ask our neighbor to turn down their TV, because it was as if there were no wall at all between the rooms! Our neighbors normal talking voices were loud in our room, and we fell asleep late and woke up very early due to loud hallway noises. Not worth the money.
8.0 Excellent
Pros: Beautiful art deco property - great location
Cons: no coffee maker or usable fridge in room, only 2 large towels provided. If you want to drink really expensive booze the room is stocked with every kind of alcohol you might want. Not great if you are sober.
5.0 Okay
Pros:
Cons: Stained furniture. Given room across from elevators. Rowdy teens in lobby, in bar, in seating areas. Staff, however, was wonderful.
10.0 Excellent
Pros: Location
Cons: I couldn’t think of any :)
7.5 Good
Pros: Lovely art deco decor and free coffee in the morning in lobby was fine
Cons: Could not access free wifi at all. No tea/coffee in rooms, which was very annoying at the end of a long day sightseeing.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8.6 Excellent
Based on 2,260 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.3
Pros: Great location for event at millennium park
Excellent
8.3
Pros: Location to attractions was ideal
Excellent
8.8
Pros: Tap burger was great
Excellent
10.0
Pros: I really enjoyed our experience! It was convenient and well appointed. The staff was outstanding. We will be back!
Excellent
9.0
Excellent
8.0
Pros: Location was fantastic, and easy to walking distance to the river area.
Excellent
8.0
Pros: The amenities were nice.
Excellent
10.0
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Great location! Safe and quiet! Staff friendliness was superb, room was clean. Restaurant was okay ; good food high prices. Would stay again.
Excellent
8.0
Pros: The location was excellent. The bed was comfortable. Big room.
Excellent
8.3
Pros: Walking distance to lake
Details
Reviews
Overall 8.6 Excellent
Based on 2,260 reviews
Location
9.4
Service
8.1
Room
7.7
Cleanliness
6.8
Vibe
6.5
WiFi
6.0
Breakfast
5.0
Value
4.3
Wellness
3.7
Pool
0.8
Location
9.3
Service
7.4
Room
7.1
Cleanliness
6.8
Bar
6.6
Vibe
6.0
Value
4.3
Location
9.6
Service
8.1
Comfort
7.5
Room
6.9
Cleanliness
6.2
Vibe
6.1
Location
9.4
Service
7.9
Room
7.2
Cleanliness
6.6
8.3 Excellent
Pros: Great location for event at millennium park
Cons: No free wifi was something we didn’t expect from a hotel of this price range
8.3 Excellent
Pros: Location to attractions was ideal
Cons: Pillows were too soft
8.8 Excellent
Pros: Tap burger was great
Cons:
10.0 Excellent
Pros: I really enjoyed our experience! It was convenient and well appointed. The staff was outstanding. We will be back!
Cons:
9.0 Excellent
Pros:
Cons: The walls seemed thin and could hear noise. I didn't care for the shower head (personal preference), and I wished there had been complimentary wifi. Otherwise, very nice.
8.0 Excellent
Pros: Location was fantastic, and easy to walking distance to the river area.
Cons: Air conditioning in room was not good at all.
8.0 Excellent
Pros: The amenities were nice.
Cons: I had to upgrade for a single king bed.
10.0 Excellent
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Cons:
9.0 Excellent
Pros: Location
Cons: I got a bill for drinks that we didn't have bit got it resolved easily.
10.0 Excellent
Pros: Great location! Safe and quiet! Staff friendliness was superb, room was clean. Restaurant was okay ; good food high prices. Would stay again.
Cons:
8.0 Excellent
Pros: The location was excellent. The bed was comfortable. Big room.
Cons: A bit overpriced but I suppose you’re paying for the location. Charge for WiFi. Really, in this day and age a hotel is charging for WiFi after you pay $300 for a night? No free water in the room. Not quite as nice as expected.
8.3 Excellent
Pros: Walking distance to lake
Cons: Didn’t like the pillows
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 5,848 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Mediocre
3.8
Pros: Location
Good
7.0
Pros: location, funky vibe
Excellent
10.0
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Excellent
8.3
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Excellent
10.0
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Okay
5.5
Pros: The location was really good
Excellent
9.3
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Excellent
10.0
Pros: Great location, great shared dorms
Excellent
10.0
Pros: I loved this place. Great location, good price and excellent service.
Excellent
8.3
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Excellent
10.0
Good
6.0
Pros: The location near Michigan Ave and Rush St. was great.
Details
Reviews
Overall 8.5 Excellent
Based on 5,848 reviews
Location
9.7
Bar
8.9
WiFi
8.6
Service
8.2
Value
7.9
Room
6.4
Breakfast
5.3
Comfort
4.5
Location
9.6
Bar
8.7
Service
8.3
Room
7.3
Comfort
5.7
Breakfast
4.0
Location
9.9
Bar
8.9
Vibe
8.7
Service
7.9
Breakfast
5.2
Room
3.9
Comfort
2.9
Location
9.8
Service
8.4
Value
8.1
Breakfast
5.6
Room
5.0
Comfort
4.5
Location
9.8
Bar
9.1
Service
8.1
Breakfast
5.3
Room
5.1
Comfort
3.7
3.8 Mediocre
Pros: Location
Cons: The room is not clean. The bed was not finished after one night living. The elevator is slow and the breakfast is too few and no enough seats for hush hour.
7.0 Good
Pros: location, funky vibe
Cons: very small room (although nicely appointed!) and view of the fire shaft! Though artsy hanging trapeze woman helped make the view more amusing
10.0 Excellent
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Cons: None
8.3 Excellent
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Cons: Room was small and bed was low to floor which was a little difficult for seniors like us, but manageable
10.0 Excellent
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Cons: I prefer better hostels that are like”home” with big common areas to have a chat with other guests during breakfast time. This one is more for going out, but this is just about preferences.
5.5 Okay
Pros: The location was really good
Cons: The room was too small , the pics were decieving , they did not reflect the the true scenario
9.3 Excellent
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Cons: Shared rooms are reeeeally small. It’s not as obvious on the picture as in person but there really isn’t much space
10.0 Excellent
Pros: Great location, great shared dorms
Cons: The breakfast was lacking and very crowded
10.0 Excellent
Pros: I loved this place. Great location, good price and excellent service.
Cons:
8.3 Excellent
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Cons: The elevator and no soap in bathroom.
10.0 Excellent
Pros:
Cons: Great hostel
6.0 Good
Pros: The location near Michigan Ave and Rush St. was great.
Cons: Considering the fact that the Hyatt was one of the hotels that we could have supposedly gotten, the Freehand was definitely not in that class. The location was good, the hotel was clean but the rooms were very small, didn't even have a chair to sit on.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,334 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Clean
Okay
4.5
Pros: The location and my room is clean
Excellent
10.0
Pros: Pool was awesome and the staff was friendly and professional
Excellent
10.0
Pros: Perfect location right on the river walk! Staff was great! Awesome view of Navy Pier from our room! The burger restaurant was delicious!! The room was very spacious with a comfortable bed!!
Good
7.5
Pros: Beautiful location right on the Chicago river. I like the make-it-yourself omelette station where you can choose your ingredients and hand over to the bubbly chef to cook to cheesy omeltte-y perfection!
Good
7.5
Pros: Location
Good
7.5
Pros: Beautiful location right on the lake and river, 10 minute walk to Lollapalooza!
Excellent
9.0
Pros: Loved the location!
Excellent
8.3
Pros: The location is excellent. Couldn't be better, actually. The conference rooms were comfortable.
Excellent
10.0
Pros: Front Desk Service was excellent
Excellent
9.0
Pros: Bed was great.
Excellent
8.0
Pros: Nice rooms with a great view. Fantastic location.. Really close to everything.
Details
Reviews
Overall 8.5 Excellent
Based on 5,334 reviews
Location
9.0
Service
7.6
Room
7.4
Cleanliness
7.3
Breakfast
6.1
WiFi
6.0
Bar
5.4
Food
5.4
Pool
4.6
Value
3.7
Location
8.3
Service
7.9
Cleanliness
7.3
Room
7.1
Breakfast
6.2
Wellness
6.0
Comfort
5.9
Vibe
5.7
Food
4.8
Pool
4.7
Value
3.1
Location
9.4
Service
7.4
Room
7.2
Vibe
6.1
Food
5.4
Value
3.4
Location
8.4
Comfort
6.2
Breakfast
5.8
Room
5.6
Service
5.5
Vibe
5.4
Value
3.4
Location
9.2
Service
8.0
Room
7.5
Comfort
6.9
10.0 Excellent
Pros: Clean
Cons: Parking was very expensive
4.5 Okay
Pros: The location and my room is clean
Cons: hotel is under constructionThere was no window or cover over the window at the end of the hall on the third floor when I stayed there. The hall was dirty. You had to walk through construction debris to get the ice machine
10.0 Excellent
Pros: Pool was awesome and the staff was friendly and professional
Cons: Ac was on the Fritz but they fixed it right away
10.0 Excellent
Pros: Perfect location right on the river walk! Staff was great! Awesome view of Navy Pier from our room! The burger restaurant was delicious!! The room was very spacious with a comfortable bed!!
Cons:
7.5 Good
Pros: Beautiful location right on the Chicago river. I like the make-it-yourself omelette station where you can choose your ingredients and hand over to the bubbly chef to cook to cheesy omeltte-y perfection!
Cons: The way the rooms are oriented at 90 degree angle to the river means you have a very limited view of the river (literally just looking down). Swissotel opposite the Sheraton angles the room at 45 degrees so each room as full length view of the river.
7.5 Good
Pros: Location
Cons: Needed updating. Bathroom Etc For the price not very luxurious.
7.5 Good
Pros: Beautiful location right on the lake and river, 10 minute walk to Lollapalooza!
Cons:
9.0 Excellent
Pros: Loved the location!
Cons: No.
8.3 Excellent
Pros: The location is excellent. Couldn't be better, actually. The conference rooms were comfortable.
Cons: The room was a bit small for the price, but nice, with a comfortable bed. The lounge on the top floor is only for special people, I guess.
10.0 Excellent
Pros: Front Desk Service was excellent
Cons:
9.0 Excellent
Pros: Bed was great.
Cons: The bathroom and shower.
8.0 Excellent
Pros: Nice rooms with a great view. Fantastic location.. Really close to everything.
Cons: I didn't like paying $70 a day for parking. We tried to self park but the garage was full so we had to valet.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, steps from Chicago Riverwalk and 4 minutes by foot from Chicago Theatre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.4 Excellent
Based on 5,460 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: View and location.
Good
6.3
Pros: Location was good. view of the river was wonderful. Not told free breakfast was limited to certain items.
Good
7.0
Pros: the location
Excellent
10.0
Pros: Location was amazing. Room very clean. Housekeeping was friendly and helpful.
Okay
5.8
Pros: Location was great and bar downstairs was convenient.
Okay
5.0
Pros: Location was great. We got a room at 36th floor and our view over the river was wonderful.
Excellent
8.3
Pros: Great location on the river. Across the street from the river walk and hop on hop off bus.
Good
6.3
Pros: Location is great.
Good
7.5
Pros: The room was spacious and clean with a great view.
Excellent
8.8
Pros: Room was really big and comfortable. Great location, opposite the Riverwalk and Stop # 1 for the “hop on, hop off” Big Bus Tour.
Good
6.3
Pros: The location was amazing
Excellent
8.8
Pros: The hotel’s location is perfect, we walked everywhere. The proximity to the river makes for great views.
Details
Reviews
Overall 8.4 Excellent
Based on 5,460 reviews
Location
9.5
Room
7.9
Service
7.7
WiFi
6.9
Vibe
6.1
Breakfast
5.1
Amenities
3.2
Location
9.3
Room
7.6
Service
7.5
WiFi
5.7
Vibe
5.5
Value
5.4
Breakfast
4.6
Amenities
2.7
Location
9.5
Room
8.3
Comfort
7.5
Service
7.5
Value
6.3
Vibe
5.5
Breakfast
5.4
Amenities
2.7
Location
9.5
Service
7.4
Room
6.9
Food
6.0
Value
5.8
Location
9.7
Room
8.2
Comfort
7.9
6.0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
6.3 Good
Pros: Location was good. view of the river was wonderful. Not told free breakfast was limited to certain items.
Cons: temperature was hard to regulate. Bed was way too hard. Free breakfast was limited, but not told that it was limited ti certain items only.
7.0 Good
Pros: the location
Cons: nothing
10.0 Excellent
Pros: Location was amazing. Room very clean. Housekeeping was friendly and helpful.
Cons: No swimming pool.
5.8 Okay
Pros: Location was great and bar downstairs was convenient.
Cons: Elevator service was slow and in repair. The AC in the room was not working and we were on the 37th floor. Room was super stuffy and they would not move us or fix it. A staff member brought up a box fan to blow in the room! Good grief at the kind of price the hotel is that is all they could do ?
5.0 Okay
Pros: Location was great. We got a room at 36th floor and our view over the river was wonderful.
Cons: The doors were slamming by the housekeepers and guests which made a loud noise and the whole floor were shaking. I think they should use door closer. I paid more to have a breakfast included room, but they gave us a breakfast voucher which most of the a la carte breakfast items were excluded from that ( you could not order most of the breakfast menu items with that voucher) , and breakfast was not good. You could easily hear people talking in the hallway when you are in your room. In general our room was not relaxing and it was hard to have a comfortable sleep with all the noises. This hotel needs an upgrade!
8.3 Excellent
Pros: Great location on the river. Across the street from the river walk and hop on hop off bus.
Cons: A bit pricey, though I think you’re paying for the location.
6.3 Good
Pros: Location is great.
Cons: Cleaning and staff
7.5 Good
Pros: The room was spacious and clean with a great view.
Cons: Overall my stay was fine. The room was a nice size with a beautiful view. I did not enjoy being next to the elevator, however, because I could hear it moving periodically and I could also hear the "ding" when it reached my floor. I was in too much of a rush to ask to change so that's on me. Not the worst thing in the world. HOWEVER.... the elevator situation was horrendous. Apparently 2 of the 4 elevators either weren't in operation or were only in sporadic operation. That left 2 elevators for 38 floors. Not good. The first time I waited for the elevator to bring me down I waited over 7 minutes. I actually started to feel claustrophobic and a bit anxious. The day I checked out -- Monday (not even a Sunday which I suspect is the busiest check-out day) I waited TWENTY-TWO MINUTES for the elevator. A car would arrive, but be full. Three people waiting with me on the 26th floor WALKED DOWN! Two of them had luggage! I finally pushed the "up" button and was able to get on a car going up and then rode down on an elevator that was once again full when we reached my original floor. When I turned in my keys I expressed my dismay to the woman at the counter who was not at all sympathetic. I encourage the hotel to figure out some solution to this -- perhaps designating one elevator for 1/2 the floors and another for the other 1/2 until the other elevators are fixed.
8.8 Excellent
Pros: Room was really big and comfortable. Great location, opposite the Riverwalk and Stop # 1 for the “hop on, hop off” Big Bus Tour.
Cons: The lifts are currently in the process of being upgraded; sometimes there was a delay in getting a lift downstairs.
6.3 Good
Pros: The location was amazing
Cons: Staff was not in any way helpful. I understand that it was a busy time during lollapalooza, but is no excuse at all to treat all your guests in a very unhelpful, unfriendly, way.
8.8 Excellent
Pros: The hotel’s location is perfect, we walked everywhere. The proximity to the river makes for great views.
Cons: The elevators were a bit slow but we understand they are a work in progress. We had a very noisy neighbor for two nights that disturbed our sleep. Finally called in a noise complaint at 4am after much interrupted sleep and the next night they were right back at it again. It took multiple calls before things quieted down. In hindsight, we should have been offered a different room.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, steps from Chicago Riverwalk and 4 minutes by foot from Chicago Theatre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 4,373 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.8
Pros: I really liked that there was free cold water in the hallway.
Good
7.0
Pros: The valet parking was nice and the bed was comfy
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Okay
5.5
Pros: Location
Good
6.8
Pros: Location is totally excellent. The 'Elephant & Castle' linked to the hotel was also actually great (and I speak as a Brit). 'Chips' on the menu mean 'chips' in the UK (French Fries to Americans). Also liked the gym
Excellent
8.0
Pros: Would stay here again! Excellent bar & restaurant adjoining the hotel, staff where very good
Excellent
10.0
Pros: The staff at the hotel were the friendliest staff I've ever met. The hotel was in a great location (1-2 blocks away from the L stops). The room was average size and very clean. We didn't spend hardly any time in the room, just to sleep.
Excellent
10.0
Pros: THE STAFF!!!! they were all so nice and informative and they made us fee; very comfortable
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Nice rooms, friendly staff, good location and reasonable price.
Good
7.5
Pros: The rooms and the central location
Excellent
10.0
Pros: Great location. The rooms are comfortable and clean.
Details
Reviews
Overall 8.4 Excellent
Based on 4,373 reviews
Bar
9.5
Location
9.5
Service
8.6
Wellness
8.5
WiFi
8.5
Value
8.2
Room
6.2
Vibe
5.5
Breakfast
5.0
Comfort
4.2
Location
9.7
Bar
9.3
Service
8.3
Value
8.1
WiFi
7.5
Cleanliness
6.3
Room
5.5
Breakfast
5.4
Vibe
4.4
Comfort
3.9
Location
9.2
Service
8.9
Value
7.8
Cleanliness
7.1
Room
6.4
Vibe
4.8
Comfort
4.3
Location
9.9
Service
8.7
Room
7.1
Vibe
5.2
Comfort
4.7
Location
9.5
Service
8.4
Value
8.2
Room
5.6
Comfort
4.1
6.8 Good
Pros: I really liked that there was free cold water in the hallway.
Cons: I wished there was ice on my floor but it was nowhere to be found. The cleaning staff entered our room when our Privacy Please sign was out. The wifi was terrible, and we couldn’t get our TV to bluetooth/cast so we had to watch cable. The bottom of our sink started to leak at one point, which we were able to dry up with a towel, but we noticed the bottom of our sink was “fixed” with lots of tape once already so we didn’t bother calling.
7.0 Good
Pros: The valet parking was nice and the bed was comfy
Cons: Our room didn’t have a mini fridge and microwave
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
5.5 Okay
Pros: Location
Cons: Overpriced
6.8 Good
Pros: Location is totally excellent. The 'Elephant & Castle' linked to the hotel was also actually great (and I speak as a Brit). 'Chips' on the menu mean 'chips' in the UK (French Fries to Americans). Also liked the gym
Cons: Being put in a room with no windows (an 'interior room'). To be fair, the room size was reasonable and there were skylights but there was no warning that this was a possibility. Just resulted from being late in, which was due to metro delays. The rooms themselves are basic and furniture a bit dated - I guess you just have to get used to the fact that $150 a night only gets you 'basic' these days in good locations (which the hotel undoubtedly is in)
8.0 Excellent
Pros: Would stay here again! Excellent bar & restaurant adjoining the hotel, staff where very good
Cons:
10.0 Excellent
Pros: The staff at the hotel were the friendliest staff I've ever met. The hotel was in a great location (1-2 blocks away from the L stops). The room was average size and very clean. We didn't spend hardly any time in the room, just to sleep.
Cons: The bed was VERY firm. The bathroom had very little counter space. The shower had low water pressure.
10.0 Excellent
Pros: THE STAFF!!!! they were all so nice and informative and they made us fee; very comfortable
Cons: The prices are a bit high but what do I expect for a tourist area. This hotel is one of the more reasonable rates.
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Nice rooms, friendly staff, good location and reasonable price.
Cons: Nothing
7.5 Good
Pros: The rooms and the central location
Cons: Staff at reception could have been more welcoming and naturally speak more slowly to foreigners
10.0 Excellent
Pros: Great location. The rooms are comfortable and clean.
Cons:
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8.4 Excellent
Based on 2,708 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff was very helpful
Excellent
10.0
Pros: Location for shopping
Okay
5.8
Pros: The location was the best part of the hotel.
Good
6.3
Pros: l loved your wall papers!
Excellent
10.0
Pros: Great location! Would def stay there again!
Excellent
8.0
Pros: Quiet, safe area, close to everything, room had nice layout.
Excellent
8.8
Pros: The location is good, and the bed was comfortable.
Good
7.5
Pros: Late check out!
Okay
5.5
Pros: Location
Excellent
9.5
Pros: The location right on the magnificent mile is great
Excellent
10.0
Pros: We love the property in all respects. We hope you get that union situation squared away soon. The picketers did not bother me a bit, this is all a part of the American process and I’m sure it will get resolved.
Excellent
10.0
Pros: Beautiful room. Clean, quiet, two televisions and comfortable king bed.
Details
Reviews
Overall 8.4 Excellent
Based on 2,708 reviews
Location
9.6
WiFi
8.6
Service
8.2
Room
7.9
Cleanliness
7.8
Comfort
7.3
Bar
7.2
Amenities
5.8
Breakfast
5.3
Location
9.7
Cleanliness
7.6
Service
7.6
Value
7.2
Room
7.2
Amenities
5.6
Location
9.6
Service
8.1
Room
7.6
Vibe
7.4
Value
6.3
Amenities
5.8
Location
9.5
Service
8.5
Room
7.2
Value
6.9
Vibe
6.6
Location
9.7
Room
7.8
10.0 Excellent
Pros: Staff was very helpful
Cons: The people outside striking
10.0 Excellent
Pros: Location for shopping
Cons: The Valet we drove up and no one there so we had to park at the Hospital and carry our bags over
5.8 Okay
Pros: The location was the best part of the hotel.
Cons: The workers were on strike so we had to keep asking for towels. The rooms have thin walls we heard every conversation our neighbors were having and it wasn’t dirty just not the cleanest.
6.3 Good
Pros: l loved your wall papers!
Cons: The water pressure was horrible!
10.0 Excellent
Pros: Great location! Would def stay there again!
Cons:
8.0 Excellent
Pros: Quiet, safe area, close to everything, room had nice layout.
Cons: Wish I knew in advance there was a housekeeping strike. However it didn't affect my stay. I just don't like crossing picket lines.
8.8 Excellent
Pros: The location is good, and the bed was comfortable.
Cons: At peak times there was a long wait for the elevator.
7.5 Good
Pros: Late check out!
Cons: The clerk didn’t honor late check out request after checking late form trip.
5.5 Okay
Pros: Location
Cons: Air conditioner was blowing on my head while I slept. Closet light would turn on every time someone who slam a door in the hallway. Union employees were striking outside the hotel each day of our stay.
9.5 Excellent
Pros: The location right on the magnificent mile is great
Cons: There was a strike going on so I was a bit concerned some employees or ex employees were not being treated with the respect they deserve.
10.0 Excellent
Pros: We love the property in all respects. We hope you get that union situation squared away soon. The picketers did not bother me a bit, this is all a part of the American process and I’m sure it will get resolved.
Cons: Could you put a Keurig coffee machine in the rooms with some Starbucks coffee K cups? Is there anyway you could get Starbucks and/or Pete’s coffee in the lobby bar?
10.0 Excellent
Pros: Beautiful room. Clean, quiet, two televisions and comfortable king bed.
Cons: There are many picketers outside they are loud. They are yelling about not staying there. It is embarrassing coming in and going out of the hotel. These picketers have ben there for going on 2 years.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.3 Excellent
Based on 10,298 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.3
Pros: The room is comfortable. Just wish there was a coffee maker. The lobby is beautiful, with great stores, restaurants underneath. And there is a nice workout facility!
Okay
5.8
Okay
4.5
Good
6.3
Pros: Loved the breakfast, loved the Gym,
Good
7.5
Pros: Perfect location in the city center close to the millennium park. Perfect to visit Chicago end do some shopping. The lobby is fantastic with a lot o place to sit and use internet for free.
Excellent
10.0
Excellent
10.0
Pros: Convenient location. Beautiful lobby area.
Mediocre
2.0
Pros: The lobby
Excellent
8.8
Pros: A great location! You have so much around you! Easy to get to Grant Park
Good
7.0
Pros: The bath was amazing!
Good
7.0
Pros: Location great for the theaters. Concierge exceptional.
Excellent
8.8
Pros: I love the Hotel Room
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,298 reviews
Location
9.4
Vibe
8.2
Amenities
7.9
Beach
7.5
Bar
7.2
Service
7.2
Breakfast
7.1
Value
5.2
Cleanliness
5.1
WiFi
5.0
Room
4.9
Comfort
4.0
Pool
1.5
Location
9.2
Service
7.2
Breakfast
7.0
Bar
6.6
Value
5.1
Room
5.1
Cleanliness
4.8
Comfort
4.6
WiFi
3.5
Pool
1.5
Location
9.6
Vibe
8.2
Breakfast
8.0
Amenities
7.8
Service
6.7
Cleanliness
5.6
Value
5.0
Room
4.6
WiFi
3.4
Comfort
3.1
Location
9.6
Vibe
7.7
Service
6.4
Cleanliness
5.1
WiFi
3.6
Room
3.5
Comfort
3.4
Location
9.6
Vibe
7.9
Amenities
7.7
Service
6.7
Comfort
3.1
Room
3.1
9.3 Excellent
Pros: The room is comfortable. Just wish there was a coffee maker. The lobby is beautiful, with great stores, restaurants underneath. And there is a nice workout facility!
Cons:
5.8 Okay
Pros:
Cons: Small room and the ac barely worked
4.5 Okay
Pros:
Cons: Room too small for the money
6.3 Good
Pros: Loved the breakfast, loved the Gym,
Cons: the rooms are old.
7.5 Good
Pros: Perfect location in the city center close to the millennium park. Perfect to visit Chicago end do some shopping. The lobby is fantastic with a lot o place to sit and use internet for free.
Cons: The were many imperfections in the room: wall paper ruined in one of the toilet, some drawers broken and unusable. The empty fridge was not working. Personally the price for the breakfast was too high.
10.0 Excellent
Pros:
Cons: Your site said the hotel has a pool. It does not. The pool is under construction and will not be done for months.
10.0 Excellent
Pros: Convenient location. Beautiful lobby area.
Cons: Bell desk staff was friendly but didn't give the best advice. Our tablet didn't work even after we reported the problem. The Starbucks in the building didn't do mobile orders.
2.0 Mediocre
Pros: The lobby
Cons: The 45 minute wait to check in. The musty room. The difficulty just to valet. It should never be this difficult to stay at a Hilton property and will never stay here again.
8.8 Excellent
Pros: A great location! You have so much around you! Easy to get to Grant Park
Cons: Bathroom was tiny, not many great views
7.0 Good
Pros: The bath was amazing!
Cons: The pool wasn’t open, the price was high for the room.
7.0 Good
Pros: Location great for the theaters. Concierge exceptional.
Cons: $82 dollars a night for parking is outrageous. It sat in the lot for 3 days for 250 dollars. Opportunistic pilferage.
8.8 Excellent
Pros: I love the Hotel Room
Cons: The price on the Hotel was to high.....
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.3 Excellent
Based on 3,563 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Did not eat breakfast
Excellent
10.0
Pros: The massage at Bliss Spa was fantastic.
Excellent
9.3
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Excellent
8.3
Pros: Good view, good bed , big bathroom. Nice pool as well
Good
6.0
Pros: Location
Excellent
10.0
Pros: Decent price
Good
7.0
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Excellent
8.0
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Okay
5.0
Pros: Location
Good
6.8
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Excellent
10.0
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Excellent
10.0
Pros: Brand new very clean. Great location
Details
Reviews
Overall 8.3 Excellent
Based on 3,563 reviews
Location
9.1
Service
7.3
Room
7.1
Amenities
6.3
Cleanliness
5.9
Breakfast
5.5
Comfort
5.2
Food
5.1
WiFi
4.8
Value
4.2
Location
9.3
Service
7.0
Room
6.5
Cleanliness
6.0
Breakfast
5.9
Comfort
5.6
Food
5.4
Value
4.5
WiFi
3.6
Location
9.2
Service
7.3
Bar
6.6
Room
6.4
Amenities
6.3
Food
5.4
Comfort
4.9
Value
3.9
WiFi
2.6
Location
8.8
Service
7.0
Room
6.9
Value
4.1
Location
8.9
Vibe
7.6
Service
7.3
Room
5.9
8.0 Excellent
Pros: Did not eat breakfast
Cons: I liked everything
10.0 Excellent
Pros: The massage at Bliss Spa was fantastic.
Cons: No coffee maker or refrigerator in the room. I am not sure if I actually received my Marriott reward points.
9.3 Excellent
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Cons: Because we booked on booking we was not guaranteed the king room we requested. We had a room with double beds.
8.3 Excellent
Pros: Good view, good bed , big bathroom. Nice pool as well
Cons: Only valet parking, staff in the morning was not friendly. Small sleep area on the room. A bit over priced. Wifi not included
6.0 Good
Pros: Location
Cons: Rude Staff. Broken elevators.
10.0 Excellent
Pros: Decent price
Cons: Third party booking doesnt include certain amenities..such as parking vouchers, room views not honored or worded properly on website.
7.0 Good
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Cons: No coffee maker, fridge, or microwave in room. Although their was coffee Downstairs in lobby. Valet parking $64 a day. Drinks at bar were Ritz Carlton prices +.
8.0 Excellent
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Cons: The hot water takes a while to arrive.
5.0 Okay
Pros: Location
Cons: Refrigerator had a lock on it that you had to call to have unlocked to use? Weird. And grout in bathroom was painted black and was started to peel? For a downtown hotel not acceptable
6.8 Good
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Cons: Bed more on menu prices were outrageous
10.0 Excellent
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Cons:
10.0 Excellent
Pros: Brand new very clean. Great location
Cons: No
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,509 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Excellent
9.5
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Okay
5.0
Pros: The location
Excellent
9.3
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Good
7.5
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Good
6.8
Pros: Guadalupe in the restaurant was very pleasant!
Excellent
8.8
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Excellent
10.0
Pros: Very friendly staff. And such good services.
Okay
4.5
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Excellent
10.0
Pros: The location was amazing and the staff was great.
Details
Reviews
Overall 8.0 Excellent
Based on 6,509 reviews
Location
9.5
Beach
8.0
Bar
7.0
Service
6.8
Cleanliness
6.4
Breakfast
5.9
Vibe
5.9
Room
5.8
Value
5.5
WiFi
5.0
Comfort
4.1
Amenities
3.7
Location
9.6
Bar
7.0
Service
6.6
Cleanliness
6.5
Food
6.2
Breakfast
6.2
Vibe
5.3
Room
5.0
Value
4.4
Amenities
4.2
WiFi
3.5
Comfort
3.4
Location
9.5
Service
7.1
Value
6.5
Cleanliness
6.4
Breakfast
6.2
Room
5.8
Vibe
5.3
Comfort
4.4
WiFi
3.6
Amenities
3.1
Location
9.6
Service
6.9
Room
6.3
Breakfast
6.2
Cleanliness
6.0
Vibe
5.8
Food
5.8
Value
5.1
Comfort
5.0
Amenities
4.2
WiFi
3.5
Location
9.5
Cleanliness
6.5
Room
5.6
Service
5.6
Vibe
5.2
Value
5.1
Breakfast
4.9
Comfort
4.3
Amenities
3.6
WiFi
3.6
10.0 Excellent
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Cons: There was a rattle in the room I couldn't figure out where. During the night I could hear the ambulance from the hospital near by.
9.5 Excellent
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Cons:
5.0 Okay
Pros: The location
Cons: Room was not ready
9.3 Excellent
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Cons: While we heard no noise at all from other rooms, there were loud conversations in the hallway outside our room (near the elevators) every night and one morning. Most were other guests, but the one in the morning was housekeeping staff. A bit of weatherstripping around the room door would handle this nicely. Also, we had a leftover meal (lasagna) we needed to reheat and were told that there were no microwaves available due to liability issues around food poisoning and fire hazard. There was, however, a small refrigerator in the room, in a cabinet that was too small to safely hold a fridge. As a result, the cabinet was quite warm (120+ degrees, I'm sure). In the absence of a microwave, we put the foil lasagna container in the shallow drawer just above the fridge and left it there to heat. After a few hours, the lasagna was warmed through and still quite tasty. So, no microwave, but an unintentional warming oven. I have to believe that a microwave would be safer in the long run.
5.8 Okay
Pros: Location
Cons: The room was damaged and tired
10.0 Excellent
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Cons: Maybe it's just the ambulance that passes by even though it's in the middle of the night because the hotel is near the hospital. Well it's fine. Can't control it. But can't complain anything about the hotel itself.
7.5 Good
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Cons: The 'petite classic' rooms are REALLY small! So it was quite difficult to move around with two people and our cases - better for one person really. We were on honeymoon and did let the staff know this - not that I'm expecting anything complementary but a 'congratulations' would have been nice. I found it really expensive for what it was and wish I'd stayed somewhere else for the money.
6.8 Good
Pros: Guadalupe in the restaurant was very pleasant!
Cons: 4 pm check in and the room wasn’t ready until 5:30 pm. The staff gave us strange stories about a German family occupying the room who needed to sleep.
8.8 Excellent
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Cons: There was a lot of conflicting information and additional charges that was not laid out before hand. It was like $500.00 extra in charges and incidentals that I was unaware about. They wouldn't let me pay cash initially but upon checkout, I was able to pay cash. But the staff did work with me on this and everything was worked out eventually.
10.0 Excellent
Pros: Very friendly staff. And such good services.
Cons: Nothing
4.5 Okay
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Cons: The fact that the maids threw away my gold necklace and a pair of diamond earrings. The fact that the staff was extremely inconvenienced to assist us in anyway which included not even telling us our room number upon check in but just rudely handing us a room key with no smile or warm welcome. The fact that they nearly kicked me out of the room when i requested a late check out. The fact that they blamed us for not reporting my lost necklace and diamond earrings sooner and refused to even provide a discount on our bill for this loss. It was a nice building but the staff was quite rude and unhelpful.
10.0 Excellent
Pros: The location was amazing and the staff was great.
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Overall 8.0 Excellent
Based on 1,454 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6.0
Pros: Location is perfect.
Okay
5.8
Pros: Location
Good
6.3
Pros: Location quite good, hotel lobby/bar has nice design and good atmosphere. Bedrooms spacious
Okay
5.0
Pros: The lobby had a nice bar.
Okay
5.0
Excellent
10.0
Pros: Everything was great, nice decor, amenities. Service was always fast and friendly.
Excellent
8.0
Excellent
9.3
Pros: Size of the room, location
Excellent
9.0
Pros: The hotel employee is a very good staff who helped me a lot.
Excellent
10.0
Pros: everything was perfect
Excellent
10.0
Pros: I liked the staff
Okay
5.5
Pros: Nice ambience in lobby. Staff was very friendly.
Details
Reviews
Overall 8.0 Excellent
Based on 1,454 reviews
Location
9.0
Bar
8.4
Service
7.7
Vibe
7.5
Amenities
6.3
Cleanliness
6.3
Room
5.7
Breakfast
5.4
WiFi
5.4
Wellness
4.8
Value
4.7
Comfort
4.2
Location
9.1
Service
8.0
Vibe
7.3
Amenities
6.4
Room
5.5
Value
5.2
Comfort
4.2
Location
8.9
Service
7.4
Room
4.9
Value
4.7
Comfort
4.0
Location
8.8
Service
8.0
Room
4.3
Comfort
4.2
6.0 Good
Pros: Location is perfect.
Cons: We were put by the fire escape. Fire escape means no view whatsoever of the city, no sunlight, and somewhat unsafe since anyone can just climb up to your room window.
5.8 Okay
Pros: Location
Cons: No cold water on the second day. 20$ for wifi? Come on!
6.3 Good
Pros: Location quite good, hotel lobby/bar has nice design and good atmosphere. Bedrooms spacious
Cons: Reception staff not very welcoming, music very loud in lobby and didn’t feel welcomed by staff. Bedroom style a bit underwhelming - given the brand’s focus on design. And worst touch - you had to PAY for Wi-Fi. What century are we in?
5.0 Okay
Pros: The lobby had a nice bar.
Cons: The water from the sink was scalding hot. Could not adjust it to a comfortable temperature. It was hard to wash my hands. Sink did not drain properly. Walls in bathroom were all scratched and chipped. Pretty outdated decor. Would not stay there again.
5.0 Okay
Pros:
Cons: Room on the small and uncomfortable side. Needs refreshing. Bathroom extremely small, no room to place toiletries.
10.0 Excellent
Pros: Everything was great, nice decor, amenities. Service was always fast and friendly.
Cons: Can’t think of anything I didn’t like.
8.0 Excellent
Pros:
Cons: I wish you didn't have to request a coffee machine
9.3 Excellent
Pros: Size of the room, location
Cons: Bathroom door stuck, no drawers, no refrigerator, no coffee pot, bed just ok as far as comfort
9.0 Excellent
Pros: The hotel employee is a very good staff who helped me a lot.
Cons:
10.0 Excellent
Pros: everything was perfect
Cons: The hotel coulnt find my reservation the day of my arrival. Had to call booking to call the hotel, in regards to my stay, before my arrival.
10.0 Excellent
Pros: I liked the staff
Cons: there was expired drink in our mini fridge
5.5 Okay
Pros: Nice ambience in lobby. Staff was very friendly.
Cons: Very little water pressure, rooms poorly and cheaply decorated, view overlooking an ugly courtyard, internet was not free (and expensive at $15-20/day).
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 3,167 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was clean and staff was friendly.
Excellent
10.0
Pros: The hotel was very close to many restaurants, bars and music venues.
Excellent
10.0
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Good
6.0
Excellent
8.0
Pros: Great location, good deal for price
Excellent
9.3
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Okay
5.5
Excellent
9.0
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Excellent
10.0
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Excellent
8.0
Pros: Staff was very friendly and location was excellent
Excellent
10.0
Good
6.0
Pros: Location! Rooms were small but nice! Beds were comfortable!
Details
Reviews
Overall 7.7 Good
Based on 3,167 reviews
Location
9.4
WiFi
8.3
Service
7.7
Value
7.2
Bar
6.6
Cleanliness
6.3
Amenities
5.8
Room
5.4
Breakfast
5.3
Comfort
3.5
Location
9.2
Service
7.2
Value
7.0
Cleanliness
6.0
Amenities
5.8
Room
5.2
Breakfast
4.9
Comfort
3.7
Location
9.4
Service
8.1
Value
6.8
Cleanliness
6.2
Amenities
5.9
Room
4.8
Comfort
3.3
Location
9.3
Value
7.6
Service
6.9
Cleanliness
5.2
Room
4.1
Comfort
3.3
Location
9.4
Service
7.6
Value
7.4
Cleanliness
6.3
Room
5.2
Comfort
3.5
8.0 Excellent
Pros: The room was clean and staff was friendly.
Cons:
10.0 Excellent
Pros: The hotel was very close to many restaurants, bars and music venues.
Cons: Nothing
10.0 Excellent
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Cons: No,nothing I did not like.
6.0 Good
Pros:
Cons: Rust stain on sheets and pillow case. Long wait for elevator. Wasn't impressed.
8.0 Excellent
Pros: Great location, good deal for price
Cons:
9.3 Excellent
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Cons:
5.5 Okay
Pros:
Cons: No coffee in room. Dingy sheets.
9.0 Excellent
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Cons: No coffee makers in room.
10.0 Excellent
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Cons:
8.0 Excellent
Pros: Staff was very friendly and location was excellent
Cons: Rooms were very small
10.0 Excellent
Pros:
Cons: Was a little tight quarters- but workable
6.0 Good
Pros: Location! Rooms were small but nice! Beds were comfortable!
Cons: Valet service was awful and took forever to get your car! Front desk staff were not friendly at all upon arrival and acted like they were being bothered to assist!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,711 reviews
All reviews
- All reviews
Good
6.0
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Okay
5.8
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Excellent
8.0
Okay
4.3
Pros: Location
Mediocre
3.0
Pros: Good location and lobby.
Okay
5.8
Pros: The location is great. The roof terrace is great on a sunny day.
Excellent
8.0
Pros: The location
Excellent
8.0
Okay
5.0
Pros: Great location.
Good
7.0
Pros: location
Excellent
8.0
Pros: Close to everything. Nice staff
Good
7.5
Good
7.3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7.0
Pros: The location was perfect.
Excellent
8.0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7.0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5.0
Pros: Excellent location for shopping.
Excellent
8.0
Pros: $self.pros
Mediocre
3.6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5.6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6.4
Pros: $self.pros
Okay
4.0
Pros: Good location.
Details
Reviews
Overall 7.6 Good
Based on 2,711 reviews
Cleanliness
7.3
Comfort
7.2
Location
9.1
Services
6.8
Staff
7.8
Value for money
7.2
6.0 Good
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Cons: Rooms have not been updated, not the cleanest either. Very small, no view. Gym closed for maintenance.
5.8 Okay
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Cons: the air conditioning in the room did NOT work! it was actually terrible, and with the placement of the windows and the sun, the room would become unbearable by 8 in the morning. i was trying to figure out the ac unit and what could be wrong, i happened to look underneath the unit and see the vent completely clogged with dust, honestly surprised it didn’t start a fire. but the room overall was not too bad, however i’m doubtful i would ever pick this location to stay again. they charge a $75 daily security deposit on top of the other fees which i was not aware of at first (my other hotel fell through last minute and i booked this one in a rush, which is why i might have not noticed the security deposit note at first), this was extremely hard on my budget for the rest of the trip, but they refunded the deposit a few days after check out! the water in the bathroom also never got to a more than comfortable temperature , it was always cold showers.
8.0 Excellent
Pros:
Cons: The maid service could have been better.
4.3 Okay
Pros: Location
Cons: It needs a remodel. Hotel smells old when you enter the room's,wallpaper peeling, carpets very worn and stained. It's a great location.
3.0 Mediocre
Pros: Good location and lobby.
Cons: The hotel room was horrible. Broken items in the bathroom, the furniture was out of date and dirty. This is basically a discount interstate motel from 1990. Please reconsider booking at any other property if you are able.
5.8 Okay
Pros: The location is great. The roof terrace is great on a sunny day.
Cons: The rooms are tiny and dated. The bathtub was dirty when we arrived. The female receptionist I dealt with was one of the rudest hotel staff I’ve ever come across. My friend had a seizure and fainted at the front desk midday, was swallowing her tongue, none of the staff helped, just stood there and watched and literally did nothing but asked us if we wanted to call her an ambulance after she had already woken up. They also overcharged my friend €1,000 by claiming she hadn’t paid for a hotel room even though she clearly showed she had on her bank statement.
8.0 Excellent
Pros: The location
Cons: My only complaint was that I was unable To take a bath since the tub was missing a Drain plug....
8.0 Excellent
Pros:
Cons: Ask for assistance with our TV and no one ever came to fix it.
5.0 Okay
Pros: Great location.
Cons: The room itself was clean, but everywhere else in the hotel was pretty dirty. Just dingy and kind of run down.
7.0 Good
Pros: location
Cons: age of everything
8.0 Excellent
Pros: Close to everything. Nice staff
Cons: Room was clean. The bathroom ceiling leaking water and floor was wet.
7.5 Good
Pros:
Cons: Bathroom is very small, mirror needs to be replaced due to age and clarity.
7.3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7.0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8.0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7.0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5.0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8.0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3.6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5.6 Okay
Pros: consierge answered all my questions
6.4 Good
Cons: there was no breakfast available
4.0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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