Pros (+) Great location, nice staff.
Cons (-) Remotes for TV’s need new batteries or replaced hard to use.
3 stars
Hilton Chicago/Magnificent Mile Suites
198 East Delaware Place, Chicago, IL 60611-1719, United States
Chicago, IL
See location+1 312 664 1100Photos of Hilton Chicago/Magnificent Mile Suites
Overview
Set in Chicago, Hilton Chicago/Magnificent Mile Suites is within walking distance of Magnificent Mile and features a rooftop pool. It is located a short stroll from John Hancock Center Observatory and Michigan Avenue.
There are a range of facilities available to those staying at the hotel, such as an express check-in and check-out feature, valet parking and meeting facilities. Additionally, the multilingual staff are on hand to provide assistance.
Rooms at Hilton Chicago/Magnificent Mile Suites are elegant and provide a refrigerator, a flat-screen TV and a mini bar. They offer wireless internet access and a telephone.
The hotel houses both restaurant and bar where guests are able to relax at the end of the day with dinner and a drink. A wide selection of dining options are also available nearby.
Merchandise Mart Railway Station and Clark-Lake Railway Station are within walking distance of Hilton Chicago/Magnificent Mile Suites. It is ideally situated for exploring the area, with the Museum of Contemporary Art, John Hancock Center and 860-880 Lake Shore Drive Apartments within a five-minute walk.
Latest deals for Hilton Chicago/Magnificent Mile Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Chicago/Magnificent Mile Suites
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beach access
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Hilton Chicago/Magnificent Mile Suites
8.4
Very good
1918 verified ratings
Wonderful
996
Very good
356
Good
237
Okay
109
Fair
84
Mediocre
56
Poor
80
Summary of reviews
Guests say
Guests appreciated the hotel's prime location near attractions and the friendly staff, but many expressed dissatisfaction with the service quality and cleanliness of the rooms. Issues such as unhelpful personnel, long elevator waits, and cleanliness concerns were frequently mentioned, indicating that improvements are needed in these areas.AI-generated from customer reviews
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Score by provider
8.4 out of 10
3 reviews
8.6 out of 10
3 reviews
All reviews
Pros (+) Bed comfortable
Cons (-) Staff was terribly rude
Pros (+) In magnificent mile, but off busy streets.
Cons (-) The furniture and decor can be updated. Older but, clean and comfortable.
Pros (+) Centrally located and friendly staff. Great size room and amenities for the price.
Cons (-) Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.
Cons (-) Basic Internet was kind of hit or miss on access and performance
Pros (+) The facilities are good. The location is excellent.
Cons (-) The parking is outrageous. $66/day but I think that's Chicago. One of the hotel staff was a bit rude, but the others more than made up for his behavior.
Cons (-) Toilet flush was EXTREMELY loud. And we could hear the toilets from other rooms as well.
Location
198 East Delaware Place, Chicago, IL 60611-1719
What's nearby
- Museum of Contemporary Art275 m
- Magnificent Mile0.6 km
- Michigan Avenue0.6 km
- River North1.2 km
- Michigan Avenue Bridge1.2 km
- Chicago Theater1.6 km
- Navy Pier1.7 km
- Millennium Park1.9 km
- Art Institute of Chicago2.2 km
- Chicago Board of Trade Building2.6 km
- Willis Tower2.6 km
- Grant Park2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Chicago/Magnificent Mile Suites
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Value for money | 8.1 |
|---|---|
Distance to city centre | 2.7 km |
Nearest airport | Chicago Midway |
Distance to airport | 16.2 km |