Overview

Sofitel Chicago Magnificent Mile
Top Business Hotel

20 East Chestnut Street, Chicago, IL 60611, United States
+1 312 324 4000

RM 742+

Overall guest ratings

9.0/10 Excellent
Based on 2,813 reviews

Review highlights

  • 9.7
  • 9.0
  • 8.6
  • 6.9

Good to know

  • Comfortable beds
  • Impressive bathroom
  • Friendly service
  • Great shopping

Nearby

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    About

    Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,813 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      7.3 "73% were happy with the room service."
      9.3 "Hotel security was great, thought 93%."
      8.2 "Lovely bar service, according to 82%."
    • 8.6 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.0 "90% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 8.3 "Food is delicious."
      7.1 "71% loved the menu selection."
      9.4 "Yummy desserts, said 94%."
      8.3 "83% enjoyed the side dishes."
      7.5 "75% loved the dining experience."
    • 7.9 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.5 "85% were happy with the bathroom."
      7.3 "73% thought rooms were spacious."
      8.4 "84% said rooms were clean."
      9.2 "92% thought the view was good."
      9.4 "94% liked the big bathroom."
      7.9 "79% enjoyed the shower."
      7.6 "76% said the bathroom was clean."
    • 6.9 "Internet is average."
    • 5.8 "Sufficient wellness & sports facilities."
      5.4 "For only 54%, the fitness area was satisfactory."
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    Overall rating

    9.2 Excellent
    Based on 1,631 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
    • 8.0 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      9.2 "92% liked the big bathroom."
      7.8 "78% thought it was pleasantly quiet."
    • 7.8 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.3 "83% were happy with the bathroom."
      9.2 "92% thought the view was good."
      9.2 "92% liked the big bathroom."
      8.3 "83% enjoyed the shower."
      7.4 "74% said the bathroom was clean."
    • 7.3 "Good breakfast."
    • 6.8 "Internet is average."
    • 5.9 "Sufficient wellness & sports facilities."
      5.5 "For only 55%, the fitness area was satisfactory."
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    Overall rating

    9.0 Excellent
    Based on 646 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.3 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.1 "91% thought it was clean."
      7.4 "74% said the bathroom was clean."
    • 7.7 "High comfort."
      7.6 "76% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
      7.8 "78% thought it was pleasantly quiet."
    • 7.5 "Nice rooms."
      7.6 "76% said the beds were comfortable."
      8.5 "85% were happy with the bathroom."
      7.5 "75% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      9.0 "90% thought the view was good."
      9.4 "94% liked the big bathroom."
      7.8 "78% enjoyed the shower."
      7.4 "74% said the bathroom was clean."

    Overall rating

    8.7 Excellent
    Based on 253 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.4 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
      8.9 "89% thought the hotel was luxurious."
    • 8.3 "Food is delicious."
    • 7.8 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      9.1 "91% thought the view was good."
      8.5 "85% were happy with the bathroom."
      8.6 "86% said rooms were clean."
      7.3 "73% thought rooms were spacious."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.8 "Average value."
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    Overall rating

    9.0 Excellent
    Based on 281 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.6 "Generally very clean."
      9.0 "90% thought it was clean."
    • 7.9 "High comfort."
      7.7 "77% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.3 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      8.1 "81% were happy with the bathroom."
      9.0 "90% thought the view was good."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Sufficient wellness & sports facilities."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Impressive bathroom"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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