Overview

Hilton Chicago
Best Grounds

720 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 922 4400

RM 643+

Overall guest ratings

8.4/10 Excellent
Based on 3,793 reviews

Review highlights

  • 9.1
  • 8.1
  • 6.8
  • 6.6

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 3,793 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      9.1 "City centre within easy reach, said 91%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
      8.6 "Business facilities were excellent, according to 86%."
      9.4 "94% found the grounds to be nice."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.2 "72% said the concierge service was amazing."
      8.1 "81% found the restaurant service to be one of the best."
      7.8 "Hotel security was great, thought 78%."
      8.3 "Management was excellent, said 83%."
    • 7.5 "Good pool."
      8.8 "Clean pool, said 88%."
    • 7.2 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 4.3 "Value below average."
      3.2 "The price was too high for 68%."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,213 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 7.7 "Good pool."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "74% said the concierge service was amazing."
    • 7.3 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.6 "Food is average."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were big enough."
    • 4.5 "Value below average."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,668 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.5 "Good pool."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
    • 7.1 "Good breakfast."
    • 6.9 "Food is average."
    • 6.6 "Vibe was decent."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.0 "Value below average."
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    Overall rating

    8.3 Excellent
    Based on 379 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.7 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 4.8 "Value below average."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 531 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.3 "Good pool."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Food is average."
    • 6.4 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.0 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      5.0 "50% thought it was adequately priced."
    • 3.9 "Value below average."
      5.0 "50% thought it was adequately priced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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