Service provided by the staff
The navigation of the entertainment system is not very friendly
Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed
Flight was delayed due to weather in Amsterdam area
It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you.
Average service and food quality
Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing.
The supplied pack of toothpaste/toothbrush
Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights
They changed the time without announcing anyone. Each day the flight is at a different time.
Overall in flight experience quite good.
Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk.
A passenger suffered a seizure and the crew didn't know what to do. It was chaotic. Also, the pilot did not alert the passenger of potential turbulence.
Friendly and helpful crew
food was horrible
I asked from them about my luggage and they said it wil transfer to my new flight accordingly. I suppose to be Jakarta at 10.30 am and my client is waiting for me at the Jakarta air port. Finally I came at 12 30 pm and my luggage was missed. Air port crew said it will come next flight arrive at 3pm. So I have to wait for next flight and for my client. Finally I came out from the airport at 4.30pm.
No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner.
|Flights arrive in||Jakarta Soekarno-Hatta Intl|
|Flights depart from||Malaysia|
|Flight price||RM 205|
|Airlines||KLM, AirAsia, Malaysia Airlines|
We’re not the seller
At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.
We aggregate tons of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we don't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.
More questions or if you have a bad price to report to us
Please send us an email and someone from our team will get back to you promptly.