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(Return)
Airports
Origin
Kuala Lumpur
RM 187
only
RM 187
Destination
Jakarta
RM 187
only
RM 187
Fri, 18 May
KUL
CGK
2h 05m
Sat, 26 May
CGK
KUL
2h 05m
RM 187
Trip: 9 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 4 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
CNX
KUL
Excellent 9.5

fast and good

seat size

CNX
KUL
Excellent 8.0

Pilot was communicative and smooth landing

Long check in. Didn't allow us to mobile or online check in for some reason

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

KUL
SIN
Excellent 10.0

Efficient service & great crew

HKG
KUL
Good 6.0

Flight delayed by 2 hours

Thu, 1 Mar
KUL
CGK
2h 15m
Sat, 3 Mar
CGK
KUL
2h 10m
RM 195
Trip: 3 days
Overall 5.6 OK
Based on 41 reviews
Boarding
6.3
Comfort
6.0
Crew
6.2
Entertainment
4.8
Food
5.1
JOG
DPS
OK 4.0

Very tight seats Late departure and no announcement or notification from airline staff

DPS
KUL
Excellent 8.0

bought a bottle of duty free and checked it. when I retrieved my bag the zippers were apart 5 inches and the bottle had been removed. would like an explanation.

KUL
SUB
Excellent 8.0

Everything was running smoothly

CGK
DMK
Mediocre 2.0

Nothing

Bad service , not friendly and change schedule with last minute. The last time I'll take this plane

DPS
SYD
Good 6.6

Loved the quiet zone, ease of boarding and the great crew.

Baggage collection was 45 minutes but might have been because we were 45 minutes early

Thu, 7 Dec
KUL
CGK
2h 10m
Sat, 9 Dec
CGK
KUL
2h 05m
RM 224
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 14 Feb
KUL
CGK
2h 05m
Fri, 16 Feb
CGK
KUL
2h 05m
RM 266
Trip: 3 days
Overall 5.1 OK
Based on 4 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.9
Food
6.8
BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
CGK
Good 7.3

Good legroom and friendly crew

They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

Mon, 4 Dec
KUL
CGK
2h 05m
Wed, 20 Dec
CGK
KUL
2h 05m
RM 353
Trip: 17 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 13 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
PEK
Mediocre 3.3

-

Incompetent handling of engine error by both ground and air crew

KUL
PER
Excellent 9.3

Almost everything

Nothing i can think of

SGN
KUL
OK 5.2

Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up.

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

BKK
KUL
Good 6.0

The service

The food

Wed, 22 Nov
KUL
CGK
2h 05m
Wed, 6 Dec
CGK
KUL
2h 05m
RM 224
Trip: 15 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 4 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
CNX
KUL
Excellent 8.0

Pilot was communicative and smooth landing

Long check in. Didn't allow us to mobile or online check in for some reason

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

JHB
KUL
Excellent 10.0

Awesome services - on the air and on the ground

Can't think of any

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

KUL
SGN
OK 5.6

Cabin crew were professional and courteous. I like the boarding at rear of airplane first

For me, the seats a were uncomfortable. No lower back support.

Fri, 2 Feb
KUL
CGK
2h 00m
Mon, 5 Feb
CGK
KUL
2h 05m
RM 224
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 14 Mar
KUL
CGK
2h 05m
Tue, 20 Mar
CGK
KUL
2h 05m
RM 249
Trip: 7 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 4 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

CNX
KUL
Excellent 9.5

fast and good

seat size

KUL
SGN
OK 5.6

Cabin crew were professional and courteous. I like the boarding at rear of airplane first

For me, the seats a were uncomfortable. No lower back support.

LGK
SIN
Mediocre 3.0

The food is shockingly decent. Yeah you have to pay cash and it’s not convenient, but the food is edible and there is lots of variety.

AirAsia sucks balls. Or at least, it was fine leaving Singapore, but returning from a crappy small town airport to it was a fraudulent nightmare. We were told to check in online and add baggage at least two days before flying to avoid excessive baggage fees. So we paid them the first time, no problem. But AirAsias website is clearly coded by bricks with fingers. Because 6,5,4, and 3 days prior, it says such service is unavailable. Okay, we’ll do it at the airport then, it’ll be nice and easy just like at Changi. Only at this crappy subpar excuse for an airport, they live by no rules and want to charge $300USD - more than double what was charged at Changi - for two 20kg bags. 20kg, which my boarding pass and my booking both say we are entitled to, is suddenly 5kg in excess, so they want to screw your American wallet hard, long, and good because even if you had a good time, chances are you will never pass through the half baked gas station that is Langkawi again. Oh yeah and don’t bother paying for the WiFi - they get you good there too - 10mb which is basically a couple jpegs but you won’t get squat anyway. Literally nothing, and then suddenly your puny 10mb has disappeared, along with your money and what’s left of AirAsias credibility.

JHB
KUL
Excellent 10.0

Awesome services - on the air and on the ground

Can't think of any

Thu, 22 Feb
KUL
CGK
2h 05m
Wed, 28 Feb
CGK
KUL
2h 10m
RM 262
Trip: 7 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 4 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
HKG
KUL
Good 6.0

Flight delayed by 2 hours

CNX
KUL
Excellent 8.0

Pilot was communicative and smooth landing

Long check in. Didn't allow us to mobile or online check in for some reason

PEN
KUL
Mediocre 2.0

I was traveling without access to WiFi and was unable to add my checked bags until the morning them the web site wouldn't let me add the bags. I got to the airport and the airline charged me $300 in fees for my two bags. Highway robbery. I'll never fly Air Asia again.

Usurious fees for checked bags and the flights are always late to boot.

JHB
KUL
Excellent 10.0

Awesome services - on the air and on the ground

Can't think of any

KUL
CCU
Good 6.3

Crew was not helpful

Sat, 23 Dec
KUL
CGK
2h 05m
Thu, 28 Dec
CGK
KUL
2h 00m
RM 365
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 13 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
CGK
OK 4.6

I asked from them about my luggage and they said it wil transfer to my new flight accordingly. I suppose to be Jakarta at 10.30 am and my client is waiting for me at the Jakarta air port. Finally I came at 12 30 pm and my luggage was missed. Air port crew said it will come next flight arrive at 3pm. So I have to wait for next flight and for my client. Finally I came out from the airport at 4.30pm.

SGN
KUL
Good 7.6

Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats).

Attitude by attendants can be improved.

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

BKK
KUL
Good 6.0

The service

The food

KUL
CGK
Good 6.0

Delay the flight

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