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Gran Via 53, 28013 Madrid, Madrid
0.6 km from
-The location was great -Staff was very helpful -The pool and roof deck were amazing -Hotel was very clean -The wifi was slow and it had a two device limit -The room was somewhat small
Only the pool is the only big pool in Gran via sed the is open till 9 pm when summer time in Madrid is light till 11 pm First when I arrive after long fly from New York the told me the room no ready I bin waiting from 9 am till 2:30 pm service sooo slow line for the front desk is over size waiting and the worst the don't speak English well , when I get the room finely it was look sooo different from the pic and so small that I was can move there I sleep I wake up and I cancel all my rest of the stay in this hotel and I go to other hotel horrible experience never recomed this hotel
Staff efficient and friendly, Concierge in Level Lounge knowledgeable and helpful, speaks excellent English. We have stayed here before. We did not find anything appealing on the Restaurant's menu..fusion with little Spanish elements. We at tapas in in which has stairs, or nibbled a great assortments with a selection a wines and spirits. I think we shall not return d/ location and restaurant
Good location and ok staff. It is a boutique type hotel with a lot of looks but not much essences. The hallways looked like a disco from the 80's.
Location. Beautiful hotel. No bellboy service.
luxurious,comfortable room & bathroom. perfect location.totally worth! breakfast price was high -15eur
Great rooms, very cozy hotel, and in a great location. Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
the location is very close to the metro station (plaza de espana) on gran villa street. the stuff are helpfull and do speak english the room is small, not very comfortable. the internet for 1 hour is 6 euro. rooms are not sound proof as they said, but any how it is location and it is price are good comparing it with other hotels at same location
lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
location, hotel views the hotel look a little old, need a refresh
perfect, large, confortable, extremely clean and very technological, the best beds we have ever slept.
Great location, easy access to flat, nicely furnished, good maid service, helpful staff, air conditioning, small kitchen - great for feeding kids who get up too early. The kitchen wasn't equipped enough to be able to prepare proper meals, but great for small groups of friends on a city break. Some bare wires, which ruin the gorgeously furnished effect. Only 1 real bed, the rest were camp beds.
It is very convenient to the city centre. We returned to our room at 11.30 - check out was 12.00 noon, only to find the room was already locked.. not convenient, but matter was resolved quickly by the maid.
It is located in a street close to Gran Via, very close to the Palace and the city center. The rooms were quite ok, not very luxureous. Bedding good. Breakfast buffet was sumpteous and good. We stayed here in winter but the rooms were to warm at night and we couldn't sleep with the windows open because the street is quite noisy at night.