Madrid hotels in Almagro

central location, professionalism of reception staff unexciting breakfast

The atmosphere at the hotel was extremely relaxing. Staff were always attentive but never intrusive. Great Gin and Tonics The mojito cocktail that we had was the worst I've ever tasted.

The private reception on the 5th floor was very good Misleading when it says a private sauna and jacuzzi. Disappointed with the room

Room was large. Service was efficient. Breakfast was very good. All as expected from a hotel of that price-class. Distance to airport was relatively short. For tourists of the town, location is a bit off-center. You will need to take a taxi or some other transportation to get to the center (old town).

We paid extra for royal executive and that meant that we dealt with a special staff on the 5th floor. They were extremely friendly and helpful, but I do not know how the regular staff was. The jacuzzi in the spa area was nice. I liked the executive lounge, but it was a pity that I could not make tea myself there while there was a coffee machine, but the service there was good. We paid extra for the executive lounge and asked for non-smoking and for a baby crib, since we have a baby. We received a smoking room and no carriage. I have stayed with several 4-star hotels and they always gave use cribs and they usually gave use bigger rooms than normal. Although the staff was nice and arranged for us to move to a non-smoking room on a different floor, we did not ever get a crib and the rooms were smaller than a 4-star hotel. One expected executive rooms to be larger than normal, but the only difference was that the writing table was L-shaped rather that square and since we had to move into a normal room to get non-smoking, we did not even get this advantage. The pool closes early on weekends and should be booked.

Convenience hair dryer is poor.

location furniture

The hotel has very good location, near the city center and the main shops, very good breakfast with fruits, omelet, con flakes, cheese!!! WiFi is limited by 30 minutes in the lobby of the hotel. So if you want an hour of internet you should take 2 codes for 30 minutes to access the internet...

Have not a housekeeping

Hotel was nice but we had a room on the street 2nd floor which was very noisey during the night, people shouting and drinking.

Direct access to the hotel via the Metro was an important feature. The instructions provide via the hotel information concerning travel on the Metro from the airport to the hotel was a strong selling point.