Madrid Car Hire

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Madrid car hire reviews and directory

Hertz
hertz
Car hire reviews:
Good (7.1, 8 reviews)
Car hire locations in Madrid:
10 locations
Hertz
Locations in Madrid
Arturo Soria 126-128
+34 913 004 596
C/tomas Breton 8-10
+34 914 684 560
Calle Ancora 23
+34 965 656 754
Calle Catamaran, 1
+34 917 472 820
Calle Princesa 14
+34 915 425 805
Glorieta Emp Carlos V
+34 902 023 932
Hotel Villamagna
+34 915 769 048
Intercambiador Pza Castilla
+34 913 152 444
Madrid Airport
+34 965 656 754
Terminals 1 And 4
+34 902 305 230
  • 6.8
  • 7.8
  • 7.8
  • 6.3
  • 7.0
Recent reviews
2.4 Mediocre
25 Apr 2017
Worst drop off ever
Pros: Gps included
Cons: The gps didnt have a return address by default and getting there was a hassle. When I finally got there offive was closed. Had to drop off keys in mailbox.
10.0 Excellent
2 May 2017
Pros: Fast check in and out with friendly staff
Cons: Nothing
3.6 Mediocre
22 May 2017
Cons: Charged us for two days when we only booked on each day. Refused to change the booking and refused to refund us
10.0 Excellent
1 Jun 2017
Great service, friendly staff.
Cons: Great service, friendly staff.
6.8 Good
8 Nov 2016
The car is ok, but too limited option from Hertz.
Pros: The car itself is a MB class E, old model though.
Cons: I asked the manager there to check other car models, unfortunately there was almost nothing else available for automatic gear.
6.0 Good
22 Jun 2017
Cons: finding the return lot was a disaster do to airport construction - better signage is needed.
8.0 Excellent
19 Jul 2017
Touring northern Spain
Pros: unlimited mileage, enough space for family of 4, small engine translated to gas economy albeit at a sacrifice of power especially on uphill.
Cons: Needed more power on mountain uphills but was ok as speed limits decreased. Could have been useful to have prepaid or pay later telepeaje for tolls; similar to that offered in New York.
10.0 Excellent
16 Aug 2017
Pros: Working with the Hertz office in Madrid was excellent. He was very helpful and easy to work with.
Ace
ace
Car hire reviews:
OK (4.4, 6 reviews)
Car hire locations in Madrid:
2 locations
Ace
Locations in Madrid
Ave. de la Hispanidad
+34 965 233 162
Calle Tortosa 10
+34 965 343 186
  • 4.0
  • 5.7
  • 4.7
  • 4.0
  • 3.7
Recent reviews
3.6 Mediocre
3 May 2017
Cons: They didnt tell me that the car company is "goldcar", no body know what or who is Ace company in airport. Ace company rent from another car companies cars- they never mantion that! And also they didnt tell me that i supposed to go to Gold car or something familear and they didnt answer me when i was calling. The car i ordered was talken by other customer and i paid 60 Earo extra!!! to rent another car i wasnt ask.
6.0 Good
23 Jul 2017
Pickup/dropoff dififcult, unexpected insurance cost
Pros: Car was clean and agent was helpful and the car was clean and well prepared.
Cons: Hard to find the gold car/Rhodium office that represents Ace rental cars. There was no description of the rental office location in reservation. the agent told me that if i was going to portugal i needed to purchase additional insurance. this was not mentioned anywhere in the reservation.
6.4 Good
14 Jan 2017
Be very careful with this company and understand w
Pros: By far the lowest price I could find. The car was fine except for the fact that the low tire pressure light was on when I picked it up.
Cons: Published rate is great but it does not include any insurance. When picking the car they tell you that you will need to pay a large sum as deposit (1,100 euros in my case) if you do not get insurance (which is offered at about the same as the basic rate, doubling the cost). Also, service is limited if you do not get it, you are on your own if you have a problem with the car outside of regular business hours. I got the deposit back after the rental but exchange rate spreads in paying for it and getting it back cost me around 50% of the rental price (still very competitive, but hey!). Ace does not exist as a brand in Spain, they operate as GoldCar. It took me 30 minutes at the airport to figure this out. Low tire pressure light was on when I picked it up. The person that gave me the car said that most likely the light had not been reset by the maintenance people, but later I confirmed that the pressure on one of the tires was really low so I had to pump it up. Not impressed...
6.4 Good
26 Mar 2017
Many hidden fees
Pros: Overall the rental process was smooth and the car decent.
Cons: After pre-purchasing coverage, at the counter the agent tried to pressure me into buying even more coverage and then when I declined, they placed an $1100 hold on my credit card for any possible scratches or damage. There were also several small fees that were not included in the original quote.
2.0 Mediocre
5 Jun 2017
Pros: When I got to the airport I asked for ACE and no one knew anything about it or where it was. So, I had to rent elsewhere. I am still not sure it even exists there! It is a terrible way to arrive in a country and find out my reservation was on another country ending doing a diffrent reservation with a diffrent company
2.0 Mediocre
23 Aug 2017
ACE=Goldcar in MAD
Cons: Long story short got charged for damage that was not there. I believe with all my heart they charged me a damage fee cause they know my american credit card will pay for it and they are right (no deductible too) Scam!!!!
Avis
avis
Car hire reviews:
Excellent (8.1, 5 reviews)
Car hire locations in Madrid:
7 locations
Avis
Locations in Madrid
Aeropuerto De Madrid T1 T4
+34 902 200 162
Avenida De Aragon 400
+34 910 523 782
Avenida Del Partenon Sin Numero
+34 917 225 288
Ctra Boadilla Majadahonda KM 7
+34 916 340 359
Es De Tren Atocha Ave Cercania
+34 902 110 291
Estacion De Tren De Chamartin
+34 902 090 343
Gran Via 60
+34 902 103 739
  • 8.0
  • 8.0
  • 8.4
  • 8.0
  • 8.0
Recent reviews
10.0 Excellent
26 Jun 2017
Pros: Car was clean and ran well
Cons: Could have been less in cost ...why is it never what they quote you?
2.0 Mediocre
8 Dec 2016
AVIS
Cons: I purchased the rental through Kayak in advance with insurance and expecting a luxury car... When I arrived at Barcelona they claimed I sill needed their insurance, which was more expensive than the actual rental with original insurance combined. I received the car dirty. The car wifi did not work anywhere. My car window was broken in during my trip and wifi device stolen. Filed police report. They claimed even with not one but two insurances I was responsible. Original charge from Kayak was under $400. Total bill for some cheap car rental was over $1700. I saw similar reviews in other AVIS locations in Europe and was told by friends who had traveled and rented that they do these scams but didn't believe them. I would def not recommend this company and really is making Kayak look bad
10.0 Excellent
10 Jul 2017
Pros: Easy and affordable!
8.4 Excellent
21 Jul 2017
Cons: Assassaaaaaaaaaaaaaaaasasssssssssss
10.0 Excellent
4 Aug 2017
Excellent experience renting at Madrid airport
Pros: Easy access and drop off at airport Great service, associate was very helpful and mindful of our needs
Cons: Nothing really
Europcar
europcar
Car hire reviews:
Good (6.1, 5 reviews)
Car hire locations in Madrid:
9 locations
Europcar
Locations in Madrid
Aeropuerto Madrid Adolfo Suarez T1
+34 902 105 055
Aeropuerto Madrid Adolfo Suarez T4
+34 902 105 055
Av. Del Partenon, 16-18
+34 917 226 226
Estación De Tren Rrs/ Chamartin
+34 912 035 070
Only For Deliveries And Collections
+34 915 559 930
Puerta Atocha Llegadas Ave
+34 902 105 055
Pº De La Castellana 193
+34 915 559 930
San Leonardo 8
+34 915 418 892
Trespaderne, 19
+34 912 035 060
  • 6.4
  • 6.4
  • 6.0
  • 6.0
  • 5.6
Recent reviews
6.8 Good
14 Oct 2016
It wasn't quite what I ordered.
Pros: Picking up the car was ok, and the service as well, aside from the fact I mentioned for ordering from an external website.
Cons: Apparently, when you order from Kayak or other sites, it doesn't include any insurance. So they had to cancel the order and make a whole new one, which was about 65 Euros more! Also, the car had many dents and scratches, and when we returned it they said we caused some of the scratches on one of the wheel plates ! They really annoyed us with this.
2.0 Mediocre
9 Jan 2017
Terrible experience
Cons: The car was offered with a ficticus lower price, dirty a, with smoke smell and with a Maxycosy chair for my 7 months baby that was broken! 1 hour waiting to pick up the car and all this? Unceptable! Indeed I had to put a complaint and will never use europcar! Terrible / stressful experience !
6.0 Good
17 Apr 2017
Ford skod in madrid
Pros: Rental is easy. Staff very friendly. Car was clean.
Cons: Findibg the car at the lot was hard. There are multiple zones with same set of parking spot number. Took us a half hour to find our car. Staff only mentioned parking spit number - did not say anything about zones. Also the car had tires with low pressure.
7.6 Good
23 Jan 2017
Good rental, small hickups
Pros: Helpful people on car pickup, good offers for upgrade, etc.
Cons: Getting the car out of the parking lot was hard (it was Van). And certain things in the car were not ok: 12V power outlet, broken and Fuel Additive almost depleted and we were not told about them.
8.0 Excellent
5 Sep 2017
Pros: Airport pick up drop off very smooth and easy
Cons: GPS provided only worked in Spain where we were 5 days the other 13 days in Portugal it didn't work...
Dollar
dollar
Car hire reviews:
OK (5.2, 3 reviews)
Car hire locations in Madrid:
9 locations
Dollar
Locations in Madrid
Arturo Soria 126-128
+34 913 004 596
C Fresa Local 19 Planta Baja
+34 916 341 589
C/tomas Breton 8-10
+34 914 684 560
Calle Catamaran, 1
+34 917 472 820
Glorieta Emp Carlos V
+34 902 023 932
Hotel Villamagna
+34 915 769 048
Intercambiador Pza Castilla
+34 913 152 444
Pza Espana, Calle Princesa 14
+34 915 425 805
Terminals 1 And 4
+34 913 937 228
  • 5.3
  • 5.3
  • 6.0
  • 4.0
  • 5.3
Recent reviews
8.0 Excellent
27 May 2017
Wrong adress
Pros: The staff was firiendly and helpful.
Cons: It doesn't specify the rental is inside the building behind the train station. Google Takes you across to some other streets. Very vague location. Also when you get inside there's no Dollar sign. Only after I called I realized it's inside the Hertz office. There you can see 2 tiny Dollar signs.
2.0 Mediocre
3 Jan 2017
Don't be more than 2 hours late
Cons: They gave away my reservation for an automatic car in Europe because I was more than 2 hours late, something they did NOT MENTION IN ANY COMMUNICATIONS.
5.6 OK
17 Feb 2017
Cons: They will look at your car with magnifying glasses when returning the car. So report every dent and scratch no mater how small is it when picking the car. In my case thy charge me $90 for a missing radio antenna. I didn't even think cars even has one in modern times.
Thrifty
thrifty
Car hire reviews:
Good (7.2, 3 reviews)
Car hire locations in Madrid:
9 locations
Thrifty
Locations in Madrid
Arturo Soria 126-128
+34 913 004 596
C/tomas Breton 8-10
+34 914 684 560
Calle Catamaran, 1
+34 917 472 820
Calle Fresa, Local 19, Planta Baja
+34 916 341 589
Glorieta Emp Carlos V
+34 902 023 932
Hotel Villamagna
+34 915 769 048
Intercambiador Pza Castilla
+34 913 152 444
Pza Espana, Calle Princesa 14
+34 915 425 805
Terminals 1 And 4
+34 913 937 228
  • 7.3
  • 9.3
  • 8.0
  • 4.0
  • 7.3
Recent reviews
8.0 Excellent
17 Nov 2015
Weekend Rental
Pros: The car was comfortable & efficient, and the staff was friendly.
Cons: Drop off situation was a bit of a hassle. The office was closed, and there was no attendant to assist with instructions or procedure.
7.6 Good
26 Jun 2017
drop off tough
Cons: what was advertised as in terminal drop-off was actually a long walk away from the terminal 2, where our flight was leaving from
6.0 Good
3 Jul 2017
Very hard sell trying to get us to take insurance, intimidating
Pros: car was fine for our purposes & good on mileage
Cons: Really hard sell trying to get us to take the insurance on the car, when we refused (we already purchased insurance) the service became surly anf unfriendly.
Budget
budget
Car hire reviews:
Excellent (8.8, 1 reviews)
Car hire locations in Madrid:
6 locations
Budget
Locations in Madrid
Aeropuerto De Madrid T1 T4
+34 902 200 162
Avd Del Partenon
+34 917 225 288
Estacion De Tren Chamartin
+34 902 090 343
Estación Atocha AVE & Cercanías
+34 902 110 291
Gran Via 60
+34 902 103 739
Hotel Auditorium
+34 910 523 782
  • 10.0
  • 10.0
  • 8.0
  • 8.0
  • 8.0
Recent reviews
8.8 Excellent
3 Sep 2017
Great car.
Pros: Car was economical, ran well. Quick and easy turn in
Cons: Slow service on checkout busy Saturday in Augus
Goldcar Rental SP
goldcar
Car hire reviews:
Mediocre (2.0, 1 reviews)
Car hire locations in Madrid:
2 locations
Goldcar Rental SP
Locations in Madrid
Hotel Auditorium
+34 902 119 726
Madrid - Estación de Atocha
+34 902 119 726
  • 5.6
  • 7.6
  • 5.6
  • 7.6
  • 5.2
Recent reviews
2.0 Mediocre
13 Oct 2016
AWFUL
Cons: I HAVE NOT FINALLY RENTED MY CAR DESPITE THE CHARGE THE FULL AMOUNT. WHEN I SHOWED UP ON THE COUNTER (2 HOURS BEFORE IN ORDER TO DO THE PAPERWORK AND MAKE SURE EVERYTHING WAS FINE), THEY WANTED ME TO LEAVE 1.1000 EUROS AS DEPOSIT FOR 1 DAY RENTAL, OR PAY 70 EUROS FOR AN INSURANCE THAT I DID NOT WANT TO. AS A RESULT I DECIDED NOT TO RENT THE CAR AND WHEN I ASKED FOR A REIUMBURSEMENT OF THE RENTAL THAT I JUST RESERVED FEW HOURS AGO THEY TOLD THEIR POLICY IS NOT TO REFUND ANYTHING IF YOU CANCEL THE RESERVATION WITHIN 24 HOURS PRIOR OF YOUR RENTAL... VERY DISSAPOINTED AND WONT RECOMMEND THIS CAR RENTAL TO ANYONE. VERY BAD. I AM STILL THINKING IF SCALATE THIS ISSUE TO THE SPANISH CUSTOMER SERVICE IN ORDER TO GET MY REFUND OF THE RENTAL THAT I DID NOT ACCOMPLISH BUT I WAS CHARGED FOR.
INTERRENT
interrent
Car hire reviews:
OK (5.6, 1 reviews)
Car hire locations in Madrid:
1 location
INTERRENT
Locations in Madrid
Aeropuerto de Barajas Terminal 1
+34 902 747 051
  • 5.4
  • 5.1
  • 5.7
  • 4.9
  • 4.6
Recent reviews
5.6 OK
9 Jan 2017
Ugly car hidden fees
Pros: When I bought this offer at Kayak it was after the credit card purchase where a special message appears saying extra fees may apply. Well you should better say your price will get increase over 500% due to extra fees. I ask for small economy car that's it. First catch, I was charge with full tank service. I thought ok it's nice. But when I returned the car they charge me for another managing fee. I paid over 120 full tank and when I returned the car with tank in 6/8 they refund only 30 euros. Most expensive gass ever! Then I paid for full insurance and because the car.was fully covered they.just don't care.about the car and gave me a car with bumps everywhere. Finally they took 300 euros from my credit card as deposit. In summary they own me 350 euros that I haven't received yet one week after service.
Alamo
alamo
Car hire locations in Madrid:
5 locations
Alamo
Locations in Madrid
Enterprise Rent A Car
+34 912 750 995
Enterprise Rent A Car
+34 915 061 846
Enterprise Rent A Car
+34 915 425 015
Enterprise Rent-a-car
+34 915 970 411
Estación De Chamartín
+34 913 235 970
Autoclick Rent A Car
autoclickrent
Car hire locations in Madrid:
2 locations
Autoclick Rent A Car
Locations in Madrid
Castrobarto 1 Esq. Bugedo Pol. Barrio Aeropuerto Madrid
+34 916 928 943
Castrobarto, 1
AutoEurope
autoeurope
Car hire locations in Madrid:
2 locations
AutoEurope
Locations in Madrid
Avis Fp Horreo S N
Avis Fp Plaza De Colon - Bus Terminal
Centauro
centauro
Car hire locations in Madrid:
1 location
Centauro
Locations in Madrid
Madrid Airport
Dickmanns
dickmanns
Car hire locations in Madrid:
1 location
Dickmanns
Locations in Madrid
Madrid Barajas airport
+34 681 100 700
Enterprise
enterprise
Car hire locations in Madrid:
6 locations
Enterprise
Locations in Madrid
Aeropuerto De Barajas
+34 912 750 995
Aparcamiento Plaza Espana
+34 915 425 015
Calle Doctor Esquerdo, 62
+34 912 750 998
Estacion Puerta De Atocha Ave
+34 915 061 846
Estación De Chamartin
+34 913 235 970
General Moscardo, 9
+34 915 970 411
Firefly
firefly
Car hire locations in Madrid:
1 location
Firefly
Locations in Madrid
Madrid Barajas Airport, T1
FLIZZR
flizzr
Car hire locations in Madrid:
1 location
FLIZZR
Locations in Madrid
C/ Agustín de Foxá
+34 902 491 616
keddy by Europcar
keddy
Car hire locations in Madrid:
11 locations
keddy by Europcar
Locations in Madrid
Av. Del Partenon, 16-18 Campo De Las Naciones
+34 917 226 226
Barajas Airport Terminal 4
+34 902 105 055
Desk In Terminal 1
+34 902 105 055
Estacion De Tren Rrs Atocha Av Ciudad De Barcelona S N
+34 902 105 055
Estacion De Tren Rrs Chamartin Agustin De Foxa S N
+34 912 035 070
Hotel Nh Eurobuilding, C/padre Damian Nº 23, Madrid
+34 915 559 930
Hotel Nh Zurbano, C/ Zurbano Nº 79, Madrid
+34 915 559 930
Pozuelo El Barrial Rail Office
+34 913 729 658
Pº De La Castellana 193
+34 915 559 930
SAN LEONARDO 8*no key box available
Trespaderne, 19- Barrio Aeropuerto - Barajas
King Rent a Car
kingrentacar
Car hire locations in Madrid:
3 locations
King Rent a Car
Locations in Madrid
Atocha Railway Station
BARAJAS AIRPORT TERMINAL 1 (NO IBERIA FLIGHTS-NO TRUCK RETURN)
Intercambiador de Plaza de Castilla
National
national
Car hire locations in Madrid:
5 locations
National
Locations in Madrid
Enterprise Rent A Car
+34 912 750 995
Enterprise Rent A Car
+34 915 061 846
Enterprise Rent A Car
+34 915 425 015
Enterprise Rent-a-car
+34 915 970 411
Estación De Chamartín
+34 913 235 970
OK RENT A CAR
okrentacar
Car hire locations in Madrid:
1 location
OK RENT A CAR
Locations in Madrid
Madrid International Airport
+34 902 360 636
PEPECAR
pepecar
Car hire locations in Madrid:
1 location
PEPECAR
Locations in Madrid
outside the terminal building TAKE THE SHUTTLE
PEUGEOT
peugeot
Car hire locations in Madrid:
1 location
PEUGEOT
Locations in Madrid
Madrid Airport
Rhodium
rhodium
Car hire locations in Madrid:
2 locations
Rhodium
Locations in Madrid
Calle Tortosa, 10
Madrid Airport Office
+34 965 233 162
Sixt
sixtrentacar
Car hire locations in Madrid:
7 locations
Sixt
Locations in Madrid
C/ Agustín de Foxá
+34 902 491 616
C/ Ronda de Atocha 10
+34 902 491 616
Calle de Edgar Neville 2
+34 902 491 616
Calle de la Princesa 1
+34 902 491 616
Marqués de Urquijo, 4/Hotel T3
+34 902 491 616
Paseo de la Castellana 90
+34 902 491 616
Terminal 1 & 4 Llegadas
+34 902 491 616
Sunnycars
sunnycars
Car hire locations in Madrid:
28 locations
Sunnycars
Locations in Madrid
16, Calle de las Fábricas
Aeropuerto de Madrid-Barajas
Arturo Soria 126-128
Av. del Partenon, 16-18
Avda. Valdeparra 15
Avenida de Aragon 388
Avenida de la Ciudad de Barcelona
C/ General Moscardo 9
Calle Agustin de Foxa
Calle Catamaran 1
Calle De Agustín De Foxá 27
Calle Padre Damian 23
Calle Princesa 14
Calle S. Nave 10
Calle Tomas Breton 8-10
Calle Zurbano 79
Calle de Lola Flores 1
Calle de San Leonardo, 8
Calle de la Princesa 14
Calle deTrespaderne, 19
Carretera de Toledo km 9,2
Dr. Esquerdo 62
Glorieta Emperador Carlos V S/n
Intercambiador Plaza Castilla
Jacinto Benavente 2
Paseo de la Castellana, 193
Paseo de la Catellana, 22
Plaza De Espana
33 travellers who hired a car in Madrid gave the car agency they used an average rating of 6.3

Car hire locations in Madrid

Madrid