Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||13.2 km|
|"Amazing staff and hotel!."||(in 81 reviews)|
|"Everything about this hotel is amazing."||(in 63 reviews)|
|"roof top pool and bar"||(in 23 reviews)|
|"Shower too small, room very small."||(in 18 reviews)|
|"Only the easy and cheaply procured things like toiletries are five star."||(in 4 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 99 reviews|
|bed is too small||in 28 reviews|
|closet and drawer||in 5 reviews|
|del sol||in 9 reviews|
|design was thoughtful||in 22 reviews|
|friendly staff||in 110 reviews|
|great location||in 125 reviews|
|great service||in 47 reviews|
|level noise||in 6 reviews|
|loungers round||in 7 reviews|
|lower level||in 3 reviews|
|roof top pool||in 44 reviews|
|rooftop bar||in 11 reviews|
|single person||in 7 reviews|
|small room||in 37 reviews|
|star hotel||in 18 reviews|
I thought the staff were very nice. Location was perfect. Short walk from Retiro park and Sol which is a great square surrounded by shops and where the main metro and train station is. The hotel was lovely decorated , jelly’s in the lobby were a great touch. Recommendations from staff were great and helpful. The only slight disappointments I have if I am being picky is, for the value, the room is small. It’s a lovely room but it is smaller than I expected. There is no iron in your room and it can be a bit of a pain having to call down if in a rush as they did bring it up to our room. And finally the rooftop bar, while very nice and comfortable, was very expensive compared to everywhere else we had a drink in Madrid. But all in all a really nice hotel with very nice and polite staff.
No iron, small room for what we paid, expensive drinks.
Location is central and just a few streets away from some of Madrids central bars and restaurants, just 9 min walk to Plaza Mayor and a few more onto the Palace. The staff and service were exceptional.
For the price, I was expecting more. It’s a perfectly decent hotel, but I’ve paid far less for equally nice hotels with similar facilities and services. The rooms appear a bit dated to me.
Already at the hotel door the service is kind and smiling. It continues at the front desk where everyone has gone exceptionally well, providing the best service and only to make us satisfied. The rooms are excellent. The rooftop bar is fun and the breakfast is a delight and excellent service by the staff. beyond that, it's the owner who is an art collector and creates an exhibition on every floor and turned the -1 floor into a gallery space which he represent his private collection.
It was perfect
It’s my second stay there and it’s a beautiful hotel in a great location with nice staff.
Location, friendly staff ,
Iron was not available in the room , only when we request and then will be removed out from room , i forgot my eye glasses in the room , i wish if somebody communicate with me to deliver it to me
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 1,927 reviews
Things to know
- Nice building
- Awesome terrace
- Beautiful architecture
- Stylish hotel
Policies vary by room type and provider.
Reviews about Urban
Most popular landmarks
- Museo Thyssen-Bornemisza 294 m
- El Oso y el Madroño 365 m
- Puerta del Sol 0.4 km
- Museo Naval 0.5 km
- Plaza de Cibeles 0.5 km
- Museo del Prado 0.6 km
|Madrid Barajas||13.2 km|
|Madrid-Puerta de Atocha||1.2 km|