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Cons: Not too much, not enough.

Pros: The entertainment

Cons: More food selection like vegetarian

Pros: Services

Cons: No, all good

Pros: Exceptionally trained and attentive staff. Clean plane.

Cons: More entertainment options.

Cons: Ran out of chicken for the paid meal. Fish was terrible.

Pros: Nice flight attendant. Alcohol included.

Cons: Snack choices. More tea and coffee

Cons: To check out baggage it was very long try to make it short

Cons: Outstanding flight to Hawaii.

Pros: Yes seats were comfortable

Cons: Food needs to be better

Pros: Good crew

Cons: Service could have been better

Pros: Spacious flight. Helpful crew. Efficient boarding

Cons: More food options

Pros: Crew was fine.

Cons: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Pros: Departure on time.

Cons: Me and my wife book the same flight. I was really disappointed with our seats from Taiwan to Phnom Penh. We both got separated with our seats. They need to put people traveling together next to each other.

Pros: Perfect Landing.

Pros: Leg room of seats is spacious

Cons: Depart on time

Cons: Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out.

Pros:

Cons: I know this flight was considered local so they get away with no serving food but Phoenix to Honolulu is 7 hours long. they need to consider that other passengers took that flight as connection to a previous flight mine was Charlotte to Phoenix 4:45 duration

Pros: It left on time and arrived on time

Cons: Service, comfort and food as I would rate these below 0 if there was that option.

Cons: PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages.

Cons: Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall.

Pros: Nothing

Cons: Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October.

Cons: terrible customer service

Cons: Terrible customer service. This is not a good airline.

Pros: Die Sitze waren richtig bequem, es war ein neues Flugzeug. Auch in der Economi hab ich sehr gut gesessen.

Cons: Maybe it is foot to have one German Stewardess, I had one chinese / englisch Speaking ones.

Pros: New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system...

Cons: Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!

Pros: Crew was amazing

Cons: To check out baggage it was very long try to make it short

Pros: The most unorganized airline

Cons: Better staff and communication.

Pros: Amazing crew for such a long flight. Nice to get fed too.

Cons: On line check in could have been simpler

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Pros: It was a better experience (no screen that turns off and on by itself, no lopsided tray table) than my outbound flights, so kudos for that. The crew was very pleasant.

Cons: Food/snacks. I know people usually complain about airplane food, but I am not a picky eater and usually eat whatever is provided. I ended up picking at what was served. Perhaps I’m just not used to the selection since I usually fly American planes.

Cons: They couldn’t find my reservation. I almost missed my flight.

Pros: Crew was friendly and boarding was fast and easy.

Cons: My luggage did not arrive with me.

Pros: Crew was great, there was nobody sitting beside me so that was a big bonus. Smooth flight and the wine was pretty good.

Cons: Screen is slow and outdated. Easy upgrade from one class to another.

Pros: Good movies

Cons: Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers

Pros: All gud

Cons: Extra things like toothpaste etc must have been provided to all

Pros: Crew very friendly and helpful

Cons: Delayed because of a sick passenger

Cons: 90 minutes delayed

Pros: Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together.

Pros: Truly friendly, service minded and happy cabin crew.

Cons: A bit messy for the boarding but partly as unruly passengers

Pros: I loved the space in Business class. It was comfortable and great for sleeping.

Cons: The movies in the entertainment system were boring and the food fell short of what I would expect from business class.

Cons: The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers

Pros: The crew is totally unprofessional and uptight

Cons: A more professional and well trained crew

Pros: New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system...

Cons: Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!

Pros: onboard service was good

Cons: 17 hour delay

Pros: Leg room was small.

Pros: Nice flight attendant. Alcohol included.

Cons: Snack choices. More tea and coffee

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Pros: Nothing

Cons: Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October.

Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.

Pros: all the crew are amazing.. it was good ,most of all safe sound

Cons: just wanna about the night kit. like toothbrush and toothpaste ,eye masks . the rest are better..

Pros: Crew was great.

Pros: The crew very nice and helpful

Cons: Healthier snacks instead of just candy and cookies... an apple for example would be great.

Pros: Boarding was easy.

Cons: I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can.