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Pros: Boarding was quick and easy. There was enough room for carry on in the overhead compartments and the in flight entertainment system was great with an easy access usb charging port.

Cons: Seats we’re small, no room to place anything in the pocket in front of me and the chairs were so small that all the people next to me had no room to move. None of them were extremely big people, but they didn’t have room for their hands and feet, so they were all in my space. The isle was too narrow

Cons: No delay Ability to connect wireless headphones

Pros: Скорость

Cons: Сиденья хуйня

Pros: Everything was about average, nothing amazing, nothing bad

Cons: The WiFi could have worked better not have been so expensive

Pros: crew was great.

Cons: better airport connection and transfer

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

Cons: Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian.

Cons: i had a hard time with their english, but it is better than my Chinese

Pros: They serve Baileys. I had a treble and then slept for 8 hours.

Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food

Pros: Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad.

Pros: The staff is very customer friendly. One of the best. I

Cons: In general the toilets are clean but for this trip they weren’t very neat.

Cons: terrible food - poor choice of inflight entertainment - crew constantly on the pa

Pros: Got me from a to be

Cons: Just don't use Etihad

Cons: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Pros: Literally didn’t like anything from boarding to touchdown

Cons: Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms

Pros: Food

Cons: Please stop overbooking....

Pros: Cleanliness and more leg room

Cons: Serve the coffee/tea with the breakfast/meal not after.

Pros: Crew was fantastic.

Cons: Need to improve the food qyality

Cons: The seat needs more support very uncomfortable

Pros: Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask .

Cons: 27D has got those awful metal boxes under the seat in front .

Pros: Staff was friendly and responsive.

Cons: USB slot that works and also headphone jack that works. Warm food will be appreciated

Cons: The TV was not working

Cons: My window seat didn’t have a window

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Pros: The space at my feet with the chair in front was a bit akward.

Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Pros: The crew was really good and professional.

Cons: Pls add quantity to the food. There was not enough meat to the amount of rice or pasta served. I got hungry between meals. Water was also not offered often enough between meals.

Pros: Great seats (Premium Economy) and very friendly crew.

Cons: A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times.

Pros: Boarding and deboarding seem to be so much faster in Asia based airlines than US.

Cons: Need more frequent beverage services. Also, we paid for more leg room, but it was still claustrophobic.

Cons: Delayed for 2.5 hours.

Pros: MU had been terrible on this trip. My flight MU544 was delayed from 00:55am to 12:10pm due to weather in Shanghai as they said. This made me miss my next flight to HNL. Next day i’m flying to LA and hotel they put me in in shanhgai was terrible :(

Cons: Could be honest about delay cause. Could put stranded passengers in better hotel rooms and not make strangers share a room. Could send bigger van so everyone and their luggages fit. (I have pics of packed van)

Pros: NA

Cons: NA

Cons: Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting

Pros: Nothing.

Cons: The service is terrible workers are rude. I will NEVER use this airline again.

Cons: Offered meals for purchase.

Pros: Crew was awesome. Movie was awesome. Delta always comes through.

Cons: It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am

Pros: Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear.

Cons: Tried to get comfort seats but sold out way ahead. Long trip for not much leg room.

Pros: Great crew and nice comfortable seats

Cons: Food

Pros: Crew always very friendly

Cons: More comfortable seats

Pros: Free food!

Cons: N/A

Pros: Comfortable and excellent hospitality.

Cons: None.

Pros: Entertainment was amazing

Cons: Seats a bit hard

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Pros: The crew are amazing! Attentive and friendly.

Cons: The seats could have been bigger.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: Good food.

Cons: The lost my luggage from Manila to Bangkok. I had to travel on to Phuket without my luggage for 4 days. It was mind over matter to get to speak to anyone. I called 3 to 4 times a day to get my luggage. What a nightmare. I had to by extra clothes to survive. Nothing like flying 15.5 hrs, 5 hrs.

Pros: The crew and food was amazing.

Cons: The seat was not very comfortable for sitting on such a long flight. This prevented me from getting any sleep on the plane.

Pros: Good check in and inflight crew service and attitude.

Cons: Poor IFE (overhead LCD screens too small and no headsets provided for sound), seat quality/pitch, no wifi, poor snack quality/type (barely edible choco cupcake)

Pros: Crew was nice!

Cons: The beef with rice meal tasted weird.

Pros: The amenity Kit for the business called my attention. Well chosen and good.

Cons: The temperature of the cabin was terrible. too hot in a flight of 14hours

Pros: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.

Cons: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!

Pros: NA

Cons: NA

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Pros: Nice attention and good food. Plane and seats are confortable

Pros: The flight crew was so friendly and the food was really good.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times