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Cons: "Needs more variety of movies"

Pros: "Flight was typical."
Cons: "No direction for the connecting flight and no help to understand the connecting flights."

Pros: "One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time."
Cons: "Several flight attendants gave me wrong drinks."

Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Pros: "Crew and service were outstanding!"
Cons: "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."

Pros: "Seating and service"
Cons: "Flight to Haneda airport not Narita"

Cons: "The food and drinks were sub-par"

Cons: "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"

Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"

Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"

Pros: "Kind and courteous staff"
Cons: "A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated."

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Cons: "Missed flight due to medical emergency"

Pros: "The food"
Cons: "My 12 hrs layover in Japan."

Cons: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."

Pros: "The flight crew were very attentive, polite, and full of genuine smiles."

Pros: "Great airline, roomy seats and they don't nickle and dime you like other airlines."

Pros: "Fast Service , cheerful Members , and positive Vibes all the time."

Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Pros: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Cons: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"

Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."

Pros: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Cons: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."

Pros: "Excellent crew,service and great food."
Cons: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."

Pros: "I like the food best.."
Cons: "Hope there will be more tracks from arashi."

Cons: "turbuance"

Pros: "Nice flight, right on time."

Pros: "I liked the entertainment on board."

Pros: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Cons: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

Pros: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."

Pros: "The seats were quite small but other than that it was a nice flight. The crew was very nice."

Pros: "Cabin staff. Special meal. Cleanliness."

Pros: "Comfort"
Cons: "Food can be better."

Pros: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Cons: "They made me pay for a seat that they gave to other people for free. Really messed up."

Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Cons: "Nothing."

Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Pros: "Asian vegetarian meal"
Cons: "limited rest room facilities"

Pros: "Food was great, plenty of room, lots of movies"

Pros: "food was great movies are updated flight attendants are professional and courteous"

Pros: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Cons: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Pros: "Staff was great and everything went according to schedule."
Cons: "The food was bad, but this is my first time having such bad food on JAL."

Pros: "Premium Economy had good seating space and leg room."
Cons: "No wifi access"

Pros: "Everything, from booking till landing"

Pros: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Cons: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"

Pros: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Cons: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."

Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."

Pros: "fine food, the pilot handled a typhoon like a pro"

Pros: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Cons: "I wish they flew all over the USA, American carriers should be ashamed"

Pros: "Shortest travel time to Japan"
Cons: "OLD PLANES Touchscreens won't 50% of the time"

Pros: "Very nice"
Cons: "Good"

Pros: "Staff excellent Flight smooth landing a breeze"
Cons: "Food"

Pros: "Being on time, food, orderly"
Cons: "Communication"

Pros: "the food and the business seat is very good."
Cons: "the entertainment must be update more."

Pros: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Cons: "Seats get very uncomfortable over time. More leg room."

Cons: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."

Pros: "Crew and seats were good"
Cons: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."

Pros: "Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special."
Cons: "The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later."

Pros: "THE CREWS ARE VERY POLITE"

Pros: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Cons: "Seats of any airplane could use improvement on comfort. But comfort was good."

Pros: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."

Pros: "great service. my kids loved the special treatment!"

Pros: "Service was great. Food was good."

Pros: "Flight, weather, crew interaction was all great."
Cons: "They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!"

Pros: "How often i was fed"
Cons: "I wanted to upgrade and they said no even rhough it wasnt full"

Pros: "Efficiency, hospitality, professionalism, cleanliness, ..."

Pros: "Korean airlines had pleasant staff and provide good food."
Cons: "This was a 5 hour red-eye flight yet they only shut off the lights for 1 hour and served breakfast at 1AM. I would have prefered they prepared the cabin for people to sleep through the flight."

Pros: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"

Pros: "The crew and flight was awesome, would definitely fly with Korean air again."
Cons: "Would suggest a footrest to the economy seats and provide in-flight wifi."

Pros: "Great"
Cons: "None"

Pros: "Staff was very warm and accommodating. Flight was smooth"

Pros: "Always slippers and good seats. Lunch was good. Entertainment was just ok but good classical music selection."
Cons: "The food used to be something I looked forward to, but this time the beef and rice for dinner (because chicken was already gone) was so salty and awful I had to ask to change for fish, which was flavorless. 30 minute delay on unloading luggage made the end of a long flight rough."

Cons: "Flight was delayed 4 hours and I had to miss my connecting flight."

Pros: "The blankets are nice and soft. Crew is really friendly and accommodating."
Cons: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."

Pros: "NA"
Cons: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."

Pros: "Almost everything. I liked the very friendly staff and big screen for entertainment."
Cons: "Almost nothing"

Pros: "Great"
Cons: "Great"

Cons: "Same above"

Pros: "The service & cleanliness."
Cons: "The seats."

Pros: "쾌적하고 승무원 서비스는 좋음"
Cons: "식사가 맛과질이 떨어진다 정성이없이.."

Pros: "Thank you very much. Im so Happy"

Cons: "I would like to have a vegetarion menu option"

Pros: "Business class lie flat bed"
Cons: "Crew does not pay attention to you"

Pros: "Again plenty of food and beverages."

Pros: "It was very good and I am exciting to get back with Korean air too!"

Pros: "Everything was perfect perfect service excellent food the best I ever flown so far"

Pros: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."

Pros: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"

Pros: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Cons: "More movies to choose from"

Pros: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Cons: "None"

Pros: "Korean employees at LAX are no helpful!!!"

Pros: "I am giving my flight from Seoul to Bangkok 5 stars because the crew were just lovely. They were kind, attentive and ( shock) seemed to want to be on the flight. Too often nowadays it seems as if we( the paying customer) are nothing but a huge annoyance to the flight crew for daring to sk for a blanket, need a drink or to have to use the facilities. We had a screaming child in the row ahead most of the flight and one of the flightees went so far as to walk the toddler in her arms around the plane to help smooth her. The food reminded me of airlines meals years ago with a served roll and butter, main course ( beef with potatoes and veggies) , a tofu and soy sauce side and ice cream for dessert- no plastic silver wear here, proper solid stainless. Lots of juice and water on offer all flight and beer, wine etc with meal. American carriers should take a leaf out of this airline's book!"
Cons: "Seats are cramped but manageable."

Pros: "They listen to your request kindly."
Cons: "None"

Pros: "Staff, food, flight.. everything was great."

Pros: "Nice bibimbap"
Cons: "Boarding staffs at Tan Son Nhat Airport"

Cons: "Food was not that good. poor film selections."

Pros: "I liked the price of my ticket."
Cons: "The service of the flight attendance was poor. I felt like I was ignored because I was white, even though I tried to speak Korean. Food was quite bad. It tasted old, compared to my flight to Seoul."

Pros: "Since this was a connecting flight it was decent turbulence was more felt."
Cons: "None"

Pros: "airbus380"
Cons: "food. antertaiment"

Pros: "The crew was very respectful and nice"
Cons: "More movie selections"

Pros: "You guys ROCK!"

Pros: "Food, seat comfort, service"

Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."

Cons: "Cabin to hot"

Pros: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Cons: "Other than chairs being more comfortable nothing really"

Pros: "Friendly staff and decent size."
Cons: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."

Pros: "Comfortable seat & nice crew."
Cons: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."

Pros: "More leg room than most flights."
Cons: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."

Pros: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Pros: "There was lots of leg room. Crew was nice."
Cons: "One of our seats had a broken recliner button."

Pros: "Very friendly and caring"
Cons: "i can not think of anything. Great crew Great experience"

Pros: "Their friendliness And care for the passengers"
Cons: "i can not think of anything."

Pros: "everything."
Cons: "can not think of anything. Everything was more than i expected.Thank you for my experiance"

Cons: "Better seats and food. More water please"

Pros: "Attentive and friendly service, good food, fairly spacious seat."

Pros: "The staff is friendly with attention to detail"

Pros: "ANA did great on everything I could expect from a flight."

Pros: "I enjoy ANA and choose to fly with them, normally a good flight"
Cons: "All our issues were another passenger, not ANA’s fault"

Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."

Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."

Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Pros: "service..service..service and ontime performance"

Pros: "Everything"
Cons: "The fact I had to come back to Canada from Japan. Canada is ghetto."

Pros: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Cons: "The food met airline standards, which are generally pretty low."

Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"

Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"

Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."

Pros: "Great food on ANA flight from Malaysia to Tokyo."

Pros: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."

Cons: "Breakfast option"

Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Pros: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"

Pros: "Aircraft was new and spacious"
Cons: "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."

Pros: "I slept most of the way home so didn`t use the entertainment."

Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."

Pros: "Great leg room, staff was very nice, food and entertainment was decent."
Cons: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."

Pros: "The crew were fantastic and the meals were pretty good"
Cons: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."

Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."

Pros: "The food. the personable flight attendants. The whole experience is amazing."
Cons: "Lack of English movies on the ife. Mediocre headphones in business class."

Pros: "The middle seats were seperated, so I had my own arm rests"

Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."

Pros: "The service, the plane and even the food were all top notch."

Pros: "Japanese quality is good quality"

Pros: "Smooth operations, friendly crew, clean plane, free booze in coach!"
Cons: "Nothing really when flying coach. Second meal now like a box lunch instead of full meal. Cost cutting I guess. Seats are small but not as bad as United domestic. No major complaints."

Pros: "The icecream"
Cons: "There was only one choice of meal left when they gave it to me:("

Pros: "The food was great. Very responsive flight crew."

Pros: "Service is good"

Pros: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Cons: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."

Pros: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Cons: "The boarding in lax"

Pros: "Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important"
Cons: "Choice of seats when purchasing the airline tickets"

Pros: "Flight was on time and the ride was smooth."
Cons: "Need option to order vegetarian food, including a day in advance."

Pros: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Cons: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."

Pros: "The food, service, & video entertainment were both very good!!!"
Cons: "Lay down seats for sleeping!! ))"

Cons: "They didn’t have tv music videos like air canada"

Pros: "The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing"
Cons: "Good appearing & tasty foods with better snacks"

Pros: "Comfortable and excellent hospitality."
Cons: "None."

Cons: "A booking number of two seats should be put together. This is the first time I experience this, and I booked premium tickets."

Cons: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"

Cons: "Baggage claim took forever. I waited 45 mins for mine to show up."

Pros: "I was upgraded"

Pros: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Cons: "Boarding time always seem to slip a few minutes lately."

Pros: "機艙舒適，機組人員態度良好，熱心親切，服務快速，空服員讓人看起來友善美麗，飛機乾淨衛生，讓人放心搭乘。"
Cons: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"

Pros: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."

Pros: "On time"
Cons: "All was ok"

Pros: "Courteous crew ever, food was good, service was excellent. On time departure."

Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."

Pros: "EVA service from Taipei is a relatively short fly. Service is always great and the food is delicious."
Cons: "Some planes from Taipei to Manila do NOT have TV. I wish they would retrofit all flights with the same accommodations. Other than that, everything is great and I will continue to fly them always"

Cons: "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."

Pros: "N/a"
Cons: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month. And they left all the stress to customer had to book another flight at the airport."

Pros: "Very good service. Good seat legroom. Shiite connection wait time."
Cons: "Nil"

Pros: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Cons: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."

Cons: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."

Cons: "Food could be better. Might consider to add ice cream as desserts. Cakes for desserts were tasteless. Need to provide bottled water instead of pouring water half full. ANA beats EVA in these little extra details."

Pros: "Food"

Cons: "Air stewardess should smile more. More movies in the in flight entertainment"

Pros: "Staff was very helpful. They went above and beyond."

Cons: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."

Pros: "Everything was wonderful."
Cons: "I can't think of anything I didn't like."

Pros: "Crew is so nice."

Pros: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Cons: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."

Pros: "Checking and in-flight staff were professional and courteous."
Cons: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."

Pros: "The crew The time of the flights"
Cons: "Food options were narrow Online seat selection wqs not allowed"

Pros: "The breakfast was excellent!"
Cons: "I didn't like the checking in and out of the loading area to use the restroom and get coffee etc..."

Pros: "Service by flight attendants, food, cleanliness, overall travel"
Cons: "One attendant was bit rude at Taipei airport EVA boarding counter"

Cons: "Not much movies to watch"

Pros: "The crew is very accommodating and safe."
Cons: "The food could be better. I asked for a coke they gave me a small cup half full and no ice..."

Pros: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."

Pros: "The whole experience was nice. The flight was very well attended."
Cons: "Space in our section. Everything"

Pros: "Everything. They fed us and it was just a short flight."
Cons: "Nothing"

Pros: "The flight attendants were superb."
Cons: "I wish EVA had flights going into Clark International Airport. The city of Manila is so congested to get out of after arriving and into when departing. My next trip I will probably choose another airline because of the Manila city traffic."

Pros: "My flight was smooth and somewhat comfortable. It's my second time flying with EVA from Phils to US and the attendant during check were so polite."
Cons: "They can improve the quality of the food."

Pros: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Cons: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."

Pros: "Good Food both ways both meals. Good AC."
Cons: "Movie selection."

Pros: "Food"
Cons: "Just fine only 2 hrs overlay"

Cons: "Looks like the KUL to TPE crews were not happy about their job or dont want to service folks. Hope EVA can retrain them."

Pros: "Crew was very attentive."
Cons: "Plane was cold."

Pros: "The plane feels new and nice, crew was happy and nice. The spaghetti was surprisingly good."
Cons: "Sat in the front row by the emergency doors. One would think the more legroom was better but the tray table comes out of the armrest, which means the armrest can't be lifted. Also the tv sits very low and you end up looking down at it instead of straight ahead. If, like me, you like to be near a window or at least be able to sneak a peek out of someone else's this spot isn't good. There isn't a convenient window anywhere near."

Cons: "It's very good. I like the flight! The price is very reasonable and the service is not bad at all!!! The lady in the airplane are very polite to the passengers and they always provide their best service and smile. It makes people feel like home and comfortable taking the flight!"

Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Pros: "Amazing trip Qatar airline is great"

Pros: "Same as before"
Cons: "Same as before"

Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "Good flight"

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Pros: "Crew was exceptional. QSuite very comfortable."

Pros: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."

Pros: "Crew"
Cons: "Food"

Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pros: "Everything"
Cons: "Nothing"

Pros: "The crews are awesome"

Pros: "Efficient, and courteous,seats too were comfy, neat amd clean"

Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"

Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."

Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Cons: "Leg rooml"

Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"

Pros: "Went out of their way to be helpful"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Pros: "Staff was outstanding"
Cons: "N/A"

Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"

Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Pros: "Lost bag"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Pros: "All Qatar employees were friendly and helpful. A great flight!"

Pros: "Good food, good service and clean planes."

Pros: "Friendly crew, good entertainment options"
Cons: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."

Pros: "N/a"
Cons: "N/a"

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Pros: ". ."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Pros: "Very friendly flight staff."

Cons: "N/A"

Pros: "After long takeoff delay, made up most of time to land less delayed. Bagge arrived more quickly than I EVER experienced a Hamad Airport."
Cons: "Boarding started very late so we knew takeoff would be delayed. Flight attendant woke me up from sleep to ask if I wanted breakfast."

Pros: "Great flight"

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Cons: "No Chinese food to choose"

Pros: "Very good attentive service"