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Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: Very good business class seat I was apprehensive but China Eastern is as good as anyone

Pros: Good leg room and nice recline for economy. Good and service very nice.

Cons: Everything was well done and organized.

Pros: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.

Cons: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.

Pros: Fast and easy to board nice crew worked fast and smooth large proposal for entertainment

Cons: more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Pros: Overall, flight, crews, services, airplanes were better than expected

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Pros: The crew was very nice and helpful

Cons: Flight hub tried to sell me a Visa to go to Bangkok! Since you are in the travel business I would have thought that they would know that citizens of the USA do not need a visa to go to Thailand! The email your partner company sent me was strongly adamant that I needed a visa before being allowed to travel! I knew better that this was a scare tactic to make money! But many people probably wouldn’t know. I’m surprised that Kayak would be apart of something like this! Hmmm!

Pros: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Cons: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.