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Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Pros: the entertainment was fine

Cons: I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: No , blankets .

Cons: Cleaner restrooms, blankets and verbal offers

Pros: It was on time.

Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Pros: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Cons: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Pros: Crew was attentive and accommodating.

Cons: Gates switched 3 times and all bags had to be checked because of a small aging plane.

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Cons: On time

Pros: Service was fast

Cons: Better seats

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Pros: The crew, the meals, the on time departure and arrival . Philippine Airlines got my attention . I was in BC, and their lounge was awesome and so was the service on board. And the flight attendants as well! A five star airline, thank you !!!

Cons: Everything was great!

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Pros: The crew most of all!

Cons: Transfer process from Terminal 1 to Terminal 2 in MNL.

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: On time departure, good leg room, and comfortable seats

Cons: food

Pros: It was a terrible, long and very crowded flight.

Cons: The people/passengers. The whole flight felt like a budget airline. I am not looking forward to the return.

Cons: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Pros: The crew was very attentive and most good English

Cons: The food could have been better and there could have been a better selection of movies.

Pros: Very nice plane, crew was fantastic.

Cons: The only thing is the entertainment since the plane did not have a screen but it was really comfortable flight

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Cons: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Pros: Crew member was grumpy, not friendly and did not give eye contact

Cons: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Cons: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Cons: Plane was late, food terrible, wifi broken.

Pros: Great service in business class

Cons: Boarding seemed to be chaotic !

Cons: Layover was too long. The airline changed the flight schedules

Pros: Crew

Cons: Entertainment selection could have been better

Pros: No , blankets .

Cons: Cleaner restrooms, blankets and verbal offers

Pros: Crew was great. Apartment class was great!

Cons: Don't put on the airport board that the plane is boarding when it is not

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Business Class Seats were comfortable

Cons: The Seats were really old and no new movies

Pros: The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again.

Cons: Almost everything could have been better

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Everything was great!

Cons: Nothing to complain about

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Pros: Flight, airplane, crews were Better than expected

Pros: Dated entertainment on the inside televisions and some of the headphones and movies were hard to understand because of the audio quality. But the bottom line was I couldn’t find a cheaper flight for my trip and overall I look for savings and my airfare.

Cons: Customer service from the flight crew was pretty dry, my biggest complaint though was that there was very much stagnant air quality and no ventilation at HC location like I am normally a custom on most other planes.

Pros: The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep.

Cons: Better softer hand soap , sprays and lotion . Sleep mask

Cons: No issues, overall good experience.

Cons: Hotel was rubbish

Pros: It was great.

Pros: it was fit on me

Cons: tap water for free?

Cons: Legroom was no better than economy class

Cons: The breakfast scone was disgusting but dinner was great!

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Cons: Hotel was rubbish

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Cons: Hotel was rubbish

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: It was great.

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Pros: The Capain kept us well nformed

Cons: 4 hours trip, international, and only food to purchase.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: perfect

Cons: nothing could have made this flight better

Cons: Very cramped business set with no place for storage. Comfort is good though

Cons: Better seats.

Pros: Flight attendants

Cons: Free water please!

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: It was great.

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.