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Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Pros: Free space

Cons: Boarding

Pros: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Pros: some of the meals were tasty.

Cons: No WiFi on the flight back, poor entertainment choices, overall an uncomfortable flight experience.

Pros: Nothing. It was a horrible experience.

Cons: They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again.

Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Cons: More TV show choices and more Hollywood movies although I understand it's a Chinese airline not American.

Pros: Setvice

Cons: 热情服务

Pros: Costumer service

Cons: Time late

Cons: Food quality

Cons: The websites should be improved that allow users to login.

Pros: Awesome experience

Cons: Late with no explanation and no communication just late to load. Late to depart. Late late late

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Pros: The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again.

Cons: Almost everything could have been better

Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Pros: Crew was amazing and attentive as always.

Cons: An upgrade for more comfortable and ergonomic seats would make a lot of difference....

Pros: Food and professionalism, were excellent, had a good stress free experience.

Cons: Had issues with unusual plane noise.

Pros: Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?

Cons: Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs.

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Cons: Adding cookies and drinks to relieve hunger or low blood sugar of passengers.

Pros: Crew was great. Food was excellent.

Cons: Boarding process. Everyone rushed in when the gate was opened. No sequential boarding.

Pros: Not Satisfied!

Cons: Need improvements

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Cons: Food can be way better

Cons: Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available

Pros: Nothing

Cons: Better aircraft

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Comfort

Cons: Wifi on klm

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Services is good .

Cons: Food can be better

Pros: Was able to get rest

Cons: More water, more comfortable seats

Pros: Food and professionalism, were excellent, had a good stress free experience.

Cons: Had issues with unusual plane noise.

Pros: Lovely crew.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: The food (fish and rice) was tasteless.

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Cons: Food can be way better

Cons: Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest.

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Cons: Improve Size of Visual Monitor

Pros: Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications.

Cons: All very good except the VGML could be better and more creative.

Pros: Passengers and crew were all nice and accommodating. Food was great!

Cons: Temperature was very cold 21C but perhaps that is to inhibit spread of germs.

Pros: On time

Cons: Boarding, crew, food

Pros: Passengers and crew were all nice and accommodating. Food was great!

Cons: Temperature was very cold 21C but perhaps that is to inhibit spread of germs.

Pros: service and food

Pros: Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications.

Cons: All very good except the VGML could be better and more creative.

Pros: They did not crash the airplane.

Cons: Treat their customers with respect. Filipinos are soooo stupid, the words customer service do nit exist in the Philippines

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Pros: Passengers and crew were all nice and accommodating. Food was great!

Cons: Temperature was very cold 21C but perhaps that is to inhibit spread of germs.

Cons: Adding cookies and drinks to relieve hunger or low blood sugar of passengers.