Everything went well.
Business class & price
Service for food. Our whole section was not served dessert.
The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!
They did work with us to help with the seating.
We flew from NYC- JFK to Siem Reap Cambodia and back with the airline. On the way back I was unable to choose seats online prior to boarding. We were placed in Row 63, which is the LAST row on the plane and does not recline. For a 15 hour flight this seating should not be used. It is completely unreasonable to think people will be ok not reclining, and honestly the seats felt more straight up than the normal seats. After discussing it with the crew for half an hour on a full flight they were able to move us to other seats. But were unable to move us to business or first for a discount. End point: these seats should not be used! It was so miserable even thinking we might get stuck with them. And if they do stick people there you should be comped, that was not worth the same fare everyone else payed for coach.
Arrived on time.
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