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(Return)
Airports
Origin
Kuala Lumpur
RM 98
only
RM 98
RM 298
only
RM 298
Destination
Kuala Terengganu
RM 98
only
RM 98
Fri, 5 Jan
KUL
TGG
1h 00m
Sat, 6 Jan
TGG
KUL
0h 55m
RM 98
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
KLO
KUL
Good 7.6

Good landing despite bad turbulence.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

KUL
SIN
Good 6.6

Short inexpensive fligh

Seat rows were very close & limited room.

KUL
LOP
OK 5.6

The crew and the foods are awesome.

Gate was changed almost last minute. Arrival was delayed due to busy schedule at Lombok airport. Twice resequencing to touchdown. Delayed by more 30 mins. Otherwise a pleasant flight.

KUL
TGG
OK 5.5

The aircraf was brand new

Delay

Wed, 28 Feb
KUL
TGG
1h 00m
Thu, 1 Mar
TGG
KUL
1h 00m
RM 126
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
KUL
HKT
Excellent 10.0

Nice place fun

Well it's alright

KUL
SIN
Good 6.6

Short inexpensive fligh

Seat rows were very close & limited room.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

Sun, 11 Mar
SZB
TGG
1h 00m
Mon, 26 Mar
TGG
SZB
1h 00m
RM 298
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

PEN
SZB
OK 5.6

Hot in the plane upon boarding

PEN
HKT
Excellent 8.0

Flight was on time, friendly attendants.

Check-in took forever, another line should have been opened. Very little legroom on the plane.

PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

PEN
HKT
Excellent 8.0

Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend

Sat, 3 Mar
KUL
TGG
1h 00m
Wed, 7 Mar
TGG
KUL
1h 05m
RM 147
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
KLO
KUL
Good 7.6

Good landing despite bad turbulence.

KUL
HKT
Excellent 10.0

Nice place fun

Well it's alright

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

KUL
SIN
Good 6.6

Short inexpensive fligh

Seat rows were very close & limited room.

Fri, 15 Jun
KUL
TGG
0h 55m
Sun, 17 Jun
TGG
KUL
0h 55m
RM 347
Trip: 3 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 1 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
MEL
KUL
Excellent 8.0

Peanuts

Nothing

LBU
KUL
OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

KUL
NRT
Excellent 10.0

Excellent,

KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

Mon, 19 Feb
SZB
TGG
1h 00m
Wed, 21 Feb
TGG
SZB
1h 00m
RM 355
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 11 Mar
KUL
TGG
1h 00m
Mon, 26 Mar
TGG
KUL
1h 05m
RM 155
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

KUL
TGG
OK 5.5

The aircraf was brand new

Delay

KLO
KUL
Good 7.6

Good landing despite bad turbulence.

Mon, 19 Feb
KUL
TGG
1h 00m
Wed, 21 Feb
TGG
KUL
1h 05m
RM 175
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
MAA
KUL
Good 6.0

The flight was damn cold and freezing

KUL
SIN
Good 6.6

Short inexpensive fligh

Seat rows were very close & limited room.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

KUL
HKT
Excellent 10.0

Nice place fun

Well it's alright

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

Mon, 2 Apr
KUL
TGG
1h 00m
Sat, 7 Apr
TGG
KUL
1h 00m
RM 175
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.1
Entertainment
5.3
Food
5.9
MAA
KUL
Good 6.0

The flight was damn cold and freezing

KLO
KUL
Good 7.6

Good landing despite bad turbulence.

KUL
MAA
OK 5.6

Seating is very uncomfortable.

TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

Fri, 2 Feb
SZB
TGG
1h 00m
Mon, 5 Feb
TGG
SZB
1h 00m
RM 302
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SZB
PEN
Good 6.0

On time

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

Thu, 15 Mar
SZB
TGG
1h 00m
Mon, 19 Mar
TGG
SZB
1h 00m
RM 302
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

SZB
PEN
Good 6.0

On time

PEN
HKT
Excellent 8.0

Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend

USM
PEN
Excellent 10.0

Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!

Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!

Thu, 5 Apr
SZB
TGG
1h 00m
Mon, 9 Apr
TGG
SZB
1h 00m
RM 302
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

SZB
PEN
Good 6.0

On time

USM
PEN
Excellent 10.0

Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!

Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!

PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

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