Find cheap flights to Kuala Terengganu Sultan Mahmood

No food, No entertainment

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

timing

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Cheap

Hot air-conditioning

Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.

Nothing

Turbulence

The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each.

On time

Boarding and takeoff ,, in time

The food should be according to international standards,, The food on board is so spicy,,

Crew were friendly and professional.

Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight.

On time departure, nice aircraft and entertainment.

Comfort ok

I'm a 4 years Globe trotter Malaysia airlines is one of the worse companies I know my backpack new generation for great traveller by few months before at $600 form Kathmandu been torn up ( tear ) with shoes print on my backpack I'm not recommend this companies to anyone it was my first and last time I used .

Cabin Crew was great First time using the inflight entertainment Rokki. Great job Airasia.

Ground check in crew at Kota Kinabalu International Airport (Azureen) was damn rude. I'm appalled with her customer service level. Rude and not helping at all. Worst Airport staff I've met so far.

We eventually took off.

We taxi'ed around for over an hour after boarding. Just driving around the airport for an hour, not taking off. No complimentary drinks or snacks.

First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected.

Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!

Nothing really.

We were rerouted upon our explicit request and after a long debate with the ground staff who tried to convince us it was better to wait till the next day (better for them I suppose). Waiting would have meant we'd miss our connecting flights. The ground staff could not have expressed less care for our situation.

Comfort of seat

Delay..

It was on time there was plenty of space for carry-ons

The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

Flight, seats, food

Gets delayed 90% of the time.

somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

my expectations were more than met.