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Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Pros: ALL

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants

Cons: Food can be better

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Food, crew, handicap assistant, stewardess

Cons: No screen/tv

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: Helpful staff both on ground and in the air

Cons: - The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare.

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Pros: Over all the food is not good. I ordered vegetarian food and none pork, but it never proceed

Cons: The rest of the food, all asian menus; however, the cree tried their best to feed me

Pros: The boarding was easy

Cons: My luggage was lost even when there was 4 hour layover. I have no clothes to wear.

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Pros: We finally got to our destination

Cons: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Pros: Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air.

Cons: Boarding time always seem to slip a few minutes lately.

Pros: Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air.

Cons: Boarding time always seem to slip a few minutes lately.

Pros: It was a quick flight to my home country!

Cons: The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me.

Pros: The food the service and the staff

Pros: Two choices of meal, friendlier staff, better head cushion. Props to JAL.

Pros: From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight.

Pros: The service are great!

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.

Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Cons: Flight was suspended I was not notified before I went to the airport

Pros: Crew was good

Cons: Food was not good

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Pros: only the deffective TV particularly seat 30f

Cons: deffetive TV..i just sleep thru out my flght

Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

Cons: Delay

Pros: It was an "average" flight

Cons: Food sent me and others to the bathroom---not good

Pros: I was finally able to have a working TV. Crew was great again.

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Cons: Delay

Pros: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.

Cons: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.

Pros: Crew very friendly

Cons: Seats are hard and uncomfortable

Pros: I was finally able to have a working TV. Crew was great again.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

Pros: comfort is alright

Cons: no entertainment not even music

Pros: The flight crew was very good.

Cons: We waited a long time to take off once we boarded on account of the plane not done being loaded.

Pros: The flight, service, hospitality.

Cons: Nothing