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Pros: The seat was comfortable.

Cons: The service on board could have been better.

Cons: Layover was too long. The airline changed the flight schedules

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: The crew was very helpful. Entertainment had a good variety.

Cons: The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option.

Cons: there was 2 hours of delay and the crew didnt announce anything in english

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Pros: Great service in business class

Cons: Boarding seemed to be chaotic !

Pros: Food.

Cons: Headphones were not provided.

Pros: The crew

Cons: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Pros: Food.

Cons: Headphones were not provided.

Pros: entertainment was fine

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Cons: No issues, overall good experience.

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Cons: The food could be improved.

Pros: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Pros: Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late.

Cons: The internet was hard to connect to and the gogo options aren’t totally clear.

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Cons: No hubo comida suficiente

Cons: The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming.

Pros: The seat was comfortable.

Cons: The service on board could have been better.

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: a very organized boarding and comfortable seats

Pros: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Pros: a very organized boarding and comfortable seats

Pros: Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Pros: We had nice reclining seat, I was able to sleep comfortably.

Cons: They ran out of some of the food so we had less options. The main dish was ok but the side salad was wilted and did not look fresh.

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Pros: a very organized boarding and comfortable seats

Cons: Experienced no issues, overall good experience.

Cons: The food could be improved.

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: Seats reclined more than most airlines

Cons: 4 hour delay ON the plane for an 11+hour flight? They could have deplaned us. The flight attendants were rude. Worst flight of my life - never flying China East airlines again

Pros: Flight, airplane, crews were Better than expected

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Crew

Cons: Entertainment selection could have been better

Pros: The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again.

Cons: Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.