food, crew is nice. plane is ok too
no entertainment. no wifi
As a Delta Platinum member we got to us the Lotus Lounge, which was very nice.
Some friendly smiles from the ground crew would have made our trip a bit better
The Vietnam airline has little consumer orientation
I choose this flight because of late departure time
no entertainment. no wifi.
Very good experience especially compared to USA airlines
The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.
Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.
Decent in-flight entertainment and comfortable enough. Crew was okay.
Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?! Link to view connections, etc, didn’t work...would’ve been useful to review that info before landing. Online check-in didn’t work even though email notification was sent the day prior to the flight.
Good food and servir of the crew.
Problems to check in, long lines to aboard.
Good food. More comfortable the aboard.
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