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Pros: Good service and a modern airplane

Cons: The check in at JFK, too chaotic

Pros: Q Suite is top-of-line business class product

Cons:

Pros: Food was good

Cons: The flight took off late more than an hour

Pros: More leg room, easy boarding and comfortable flight in economy

Cons: NA

Cons: Flight Chicago to Phoenix didn’t arrived on time st gate and we missed flight to Fresno

Cons: New York to Fresno Glight delayed 2 hours.

Pros: Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections.

Cons: I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections.

Pros: Short flight. Connection was gate next door.

Cons: Seating was for waif midgets.

Pros: Crew, food

Cons: I had to pay for the luggage. I thought it was included.

Pros: Fantastic customer service!

Pros: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Cons: The most unprofessional ground staff I have met coupled with the most disorganised airport

Pros: The staff was nice and helpful

Cons: We were so extremely delayed

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Pros: Some crew members were really nice

Cons: First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight.

Pros: Great short flight

Cons: American Arline’s gave us a meal voucher and hotel stay. Left be t day. Not happy.

Pros: Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections.

Cons: I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections.

Pros: More leg room, easy boarding and comfortable flight in economy

Cons: NA

Pros: Excellent service with attention to detail

Cons: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Pros: Food was good

Cons: The flight took off late more than an hour

Pros: Emirates does it with class, consistently.

Cons: Wanted some tomato juice, but they didn't have it...

Pros: Great service and attitudes by staff.

Pros: Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you.

Cons: Not a vegan option for dinner. But the veg option was ok just some stuff I could eat.

Pros: Staff, food and service Dubai to Islamabad

Cons: Arrogant staff on Houston to Dibai

Pros: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Cons: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Pros: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Pros: It was wonderful and great!

Pros: Direct flight. That’s it.

Cons: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

Pros: Great short flight

Pros: Short flight. Connection was gate next door.

Cons: Seating was for waif midgets.

Pros: Crew was kind & friendly. They found my wife and I empty seats where we could stretch out. Food was great too. No complaints.

Cons: N/A

Pros: Good overall service level of AA

Cons: USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices

Pros: Excellent service and on time performance.

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Pros: The short flight and pleased to get food.

Cons: A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Pros: Entertainment system, crew responsiveness

Cons: Quality of main dish (lamb with rice). Portion of lamb is very small.

Pros: Q Suite is top-of-line business class product

Cons:

Pros: Good service and a modern airplane

Cons: The check in at JFK, too chaotic

Pros: Excellent service with attention to detail

Cons: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Pros: Was ok

Cons: Did not like the seats

Pros: People and manager from emirates

Cons: Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket

Pros: Emirates does it with class, consistently.

Cons: Wanted some tomato juice, but they didn't have it...

Pros: entertainment was great!

Cons: Not much to eat for a vegan.

Pros: Some crew members were really nice

Cons: First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight.

Pros: Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections.

Cons: I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections.

Pros: Short flight. Connection was gate next door.

Cons: Seating was for waif midgets.

Pros: Good overall service level of AA

Cons: USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices