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Pros: i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way

Pros: Nothing noteworthy was done well.

Cons: The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like.

Pros: wery slow working.

Cons: The fod. Never Etiopian again.

Cons: cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!

Cons: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Cons: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...

Pros: Crew was good

Cons: Arrived one hour late.

Cons: I changed my flight but they didn’t change it and now I’m stuck!!!

Pros: Average

Pros: Food

Cons: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: Plane was very very old

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Cons: Good crew

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.