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IATA code | ET |
---|---|
Routes | 322 |
Top route | Addis Ababa Bole to Addis Ababa Bole |
Airports served | 124 |
Top airport | Addis Ababa Bole |
Pros: Crew were extremely professional
Cons: The seats were less comfortable for me
Pros: Crew
Cons: Entertainment
Cons: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
Pros: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Cons: Background check your booking agencies and their agents.
Pros: The food, air crew respectful and dedicated to duty
Cons: Everything was perfectly ok
Pros: The food!!
The flight was in time and also the flight attendant were so available and caring
Cons: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight
Pros: Amazing friendly crew. Spot on entertainment!!!
Cons: Toilet facilities could have been cleaner
Cons: Nothing
Cons: Safely any time
Cons: Safe
Pros: Driving
Cons: First safety
Pros: This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19.
Thanks
Cons: Just keep up the good work.
Pros: i could not contact momodo not in e-mail, telephone or chat
momodo was real bad with solving problems and i will not recommend you with any way
Pros: Crew and stewardess were fantastic
Cons: Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor.
Pros: When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon.
Pros: Good
Cons: Good
Pros: Nothing noteworthy was done well.
Cons: The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like.
Pros: Great crew, Food.
Cons: Reduce baggage charges.
Pros: Crew. Comfort.
Cons: reduce baggage charges.
Pros: Comfortable. Great crew,
Cons: Reduce baggage charges.
Pros: Great Crew.
Cons: Improve baggage charges
Pros: The crew whas perfect, the seats comforted and the food whas good.
Pros: wery slow working.
Cons: The fod. Never Etiopian again.
Pros: The crew was nice. Service was excellent.
Cons: The upholstery can be improved.
Cons: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.
Cons: It was exce
Cons: Nothing else. All was well
Cons: The cabin attendants attitude need to be warmer and friendly. The food was not good.
Pros: The efficiency of the whole process
Cons: The cabin attendants need to be warmer and more friendly
Cons: cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!
Cons: Everything was great!!
Cons: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!
Pros: NA
Cons: NA
Pros: Crew is excellent
Cons: Delays and we had to actually run for the connected flight
Pros: Good service
Cons: Serve Warm food
Pros: Yes, the crew were nice and amazing
Cons: Serve warm food not cold
Cons: Water to drink during flight.
Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.
Cons: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...
Pros: Crew was good
Cons: Arrived one hour late.
Cons: I changed my flight but they didn’t change it and now I’m stuck!!!
Pros: Average
Pros: Food
Cons: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey
Cons: Punctuality. Time is off the essence.
Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.
Pros: Helpful, friendly crew. Comfortable plane
Cons: In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi
Pros: Take off was quick, as well as deplaning
Cons: the little cornbread cake was pretty bad.
Cons: 1 hr delay in departure from Lusaka.
Plastic cutlery was difficult to eat with.
More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated.
Movie options were not as good as other airlines.
Cons: 1 hr delay in departure from Lusaka.
Plastic cutlery was difficult to eat with.
More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated.
Movie options were not as great as other airlines.
Cons: Plane was very very old
Pros: I like that it’s a direct flight from Newark to Lomé
I like that it’s cheaper than over airlines
I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY
Cons: Some crew members are unfriendly
The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly.
The TVs touch screens do not work
The volume of the crew is too high
Cons: The toilets were filthy.
The tv touch screens didn’t work
Pros: Friendly crew. Excellent check-in. Priority bags came off first.
Pros: Pleasant check-in staff. Friendly flight attendants.
Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.
Pros: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.
Cons: The security in Cairo was really a joke.
Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.
Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.
Pros: New airplane was comfortable and clean. Food was just okay.
Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.
Pros: Food and drink was good.
Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.
Cons: Someone stole my airpods in my bag. I noticed it once reached at home.
This is the first time it happens to me. Very bad experience
Cons: Good crew
Based in Ethiopia, this airline operates flights to 125 different destinations, with over 100 of them being international. For those that are interested in visiting Europe, you can choose from countries such as Belgium, France, and the Netherlands. If you would rather go to Asia, popular locations include Japan, China, and Indonesia.
Passengers that decide to fly with Ethiopian Air can choose from two different travel classes for their trip: Economy and CloudNine. Economy will provide you with one free piece of checked luggage, a light meal, and complimentary beverages, while CloudNine is comparable to business class and includes a larger baggage allowance, a seat that converts into a bed, gourmet foods, and free alcoholic drinks.
This airline has connections with many companies, such as a strategic partnership with ASKY Airlines, a group that is based in Togo. The company also maintains codeshare agreements with several other airlines, including EgyptAir, Air China, and Air Canada. Additionally, they are a member of Star Alliance, an airline organization that includes Lufthansa and United Airlines.
Ethiopian Air has a fleet that is composed of over 100 aircraft from many different brands, including Airbus, Boeing, and De Havilland. For particularly long flights, the company generally uses the Airbus A350-900, a plane that can fit up to 348 passengers and is spacious. However, the most commonly used aircraft is the Boeing 787-8, an option that has seats for up to 270 passengers and was primarily manufactured for middle-range flights. For shorter trips, the De Havilland Dash 8-400 is the most commonly employed.