The non-veg food was horrible,esp chicken. Flight got 2 hrs delayed in Dallas,Texas.I missed my connection flight&waited 8 hrs.I got really sick& hospitalized soon after I landed.I traveled with someone who have sciatica nerve problem.Wanted to lay down in the empty reserved seats in while the flight was in air,the crew chased us out of the empty seats. Until the flight landed those seats was useless for anyone.
Some how there was a miscommunication between JetBlue and kayak because my flight was canceled with JetBlue through kayak. I would not have know my flight was canceled unless I had called to verify exactly when my flight was. There was poor communication between kayak and JetBlue and I will never book with neither company every again.
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Pros: "Internet"
Cons: "The screens should be replaced with new High quality ones."
Cons: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Pros: "Every aspect of travel was excellent, boarding, flight, crew services"
Cons: "None."
Cons: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Bus from gate to plane waited more than 30 minutes in a freezing temperatures of a/c. Plane temperature was very cold .
Trop from plane to gate at Qatar airport was very long .
Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Pros: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Cons: "Media choices were not interesting to me. Used my own device instead."
Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Cons: "Again very impressed with Qatar Airways service on the board"
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."
TK11 on Nov 25 IST-JFK everything was excellent crew was amazing so kind
You can understand why Turkish Airlines are rated so highly; the whole experience was really good indeed. Aircraft itself was spacious, comfortable, and very well appointed. The crew were great, friendly and helpful. All round a great service and good value. Istanbul airport is also a remarkable place. Highly recommended.
Pros: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Cons: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Pros: "The crew was so friendly and very good"
Cons: "Arrived at istanbul airport (Atatürk) at 7am , transit 14 hours, then next flight at 9 pm , I asked tukish airline information if i can get hotel, thay answer in politely way thay cannot provide me a hotel room I flight too many times with another airways whenever i have more than 8 hours thay provide me a hotel"
Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Cons: "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."
Pros: "The entertainment system was nice, the drinks were good, and the food was OK in Economy Class"
Cons: "The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content."
Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
Pros: "The security checks to board the plane were extensive and there was potential for the situation to be very stressful, but the personnel handled themselves very well under the pressure and stayed calm."
Pros: "Comfortable and uneventful flight - just the way it should be!"
Pros: "Crew was great; super easy boarding process; flawless take off and landing."
Cons: "N/A"
Cons: "Luggage Fees out of Croatia despite my One World Status were a big surprise!"
Pros: "Great comfortable aircraft they use and the best is that it leaves from FLL"
Cons: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"
Cons: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Cons: "Planes definitely don't give you much room, but this was a short flight."
Pros: "Attendants were courteous and the food was good."
Cons: "The entertainment and info system was small and not clear."
Cons: "Super tight seating on the plane. Terrible customer service at checkin in Lanzarote. there was a weather issue the day prior and hundreds of travelers were stranded. The baggage belt was backed up and therefore the staff couldn’t check in more travelers. This, we learned, not from the staff, but from walking around and noting the stacks of luggage etc Far better would have been for them to inform the 200 or so people that were waiting in line for 1 hour. You must pay for anything on the flight. A small bag of peanuts or such would be nice."
Pros: "very comfortable but because it was not a full flight"
my screen did not work properly. I couldn't watch any movies nor the flight information. I can see the flight info on the remote only. the toilet is very small and tight actually it is the smallest toilet I've ever seen in a business class. ( I'm not a big body person) in Jeda airport the first bus broke down so we transferred to a second bus and it took a long time to move. the seat spacing was good in 2 by 2 configuration. the food and the service was OK for a short flight.
Cons: "Change the food which was tasteless and was only bread."
Pros: "Helpful crew and flight was comfortable overall"
Cons: "food quality used to be better. Need to keep the quality up"
Pros: "Overall crew is polite and nice."
Cons: "Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me."
Pros: "I am a big guy. The seat was one of the more comfortable ones in recent times. The five staff that I encountered were all super courteous and helpful. They were also very kind and considerate of the unrelated 6-yr old sitting on the next seat."
Cons: "Pretty much everything was excellent."
Cons: "Flight delayed 90 min. Gate changed in last minunute , although written wrong on screens !!!"
Pros: "I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!"
Cons: "Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!"
Pros: "Take off was on time. Crew was very professional. Food was good."
Cons: "Entertainment needs to be more updated and diversified. Movies are old."
Cons: "Departed at 1310 o e hour late and all that time insid the plane"
Pros: "The cabin Crew was awesome!"
Cons: "“My dislikes” started when I arrived Kl international Airport when I wanted to board the lady on the boarding area didn’t allow me because i was wearing shorts she made me to go and buy and pants so i can board!! However, after i flow to Jedah i had a lay over 4:30 Hours at jedah airport which was completely a disaster I cannot even imagine it.i will never fly with Saudi Airlines even for 1 Dollar"