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Pros: Only cleanilyness inside the plane

Cons: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Pros: Overall satisfied..

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Cons: Everything was OK

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: I congratulate the KLM crew!

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Cons: Information on arrival time was not correct

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Cons: Entertainment was not working

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Cons: Paid for extra leg room seats and didnt get them

Pros: Great seat and staff.

Cons: It was great!

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: Yes

Cons: Everything was good

Pros: Everything works and quick to get to destination.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Quiet

Cons: Bathroom s were dirty

Pros: is nice flay

Cons: they are ok

Cons: Entertainment was not working

Pros: Amazing crew

Cons: At check in

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: KLM crew exceed our expectations

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Cons: Everything was OK

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: very nice crew

Cons: my bagfage was lost

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Excellent crew, good food & movie selection.

Pros: very nice crew

Cons: my baggage was lost

Pros: Customer care was super supportive

Cons: Inflight sandwiches