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Low season

AugustBest time to beat the crowds (4% less expensive on average)

High season

MarchMost popular time to fly (7% more expensive on average)

Average price (return flight)

RM 5,246(avg. price over the last 2 weeks)

Good deal (return flight)

RM 4,618or less

Good deal one-way

RM 3,643or less

When to book flights to Dallas/Fort Worth Airport

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Top tips for finding cheap flights to Dallas/Fort Worth Airport

  • Looking for cheap airfare to Dallas/Fort Worth Airport? 25% of our users found tickets to Dallas/Fort Worth Airport for the following prices or less: From Kuala Lumpur RM 3,643 one-way - RM 4,130 round-trip, from Kota Kinabalu RM 4,952 round-trip
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be February, March and April. The cheapest month to fly to Dallas/Fort Worth Airport is March.
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Top 5 airlines flying to Dallas/Fort Worth

Scores according to KAYAK customer reviews

8.7
JAL
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Pros: "I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine."
Cons: "My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!"

Pros: "The crew always smiles and very accomodating."
Cons: "The main course could have been better or improve. I wasn’t satisfied with the taste."

Cons: "Luggage lost. Tv audio did not work"

Pros: "All exquisite dishes they served were excellent !"

Cons: "Cabin crews need to learn how to smile."

Pros: "The crew"
Cons: "The foods could be better not up to the standard of EVA air on economy class"

Cons: "Flight attendants"

Pros: "It was very good no prO lens at all:)"

Cons: "Missed flight due to medical emergency"

Cons: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"

Pros: "good flight"
Cons: "food is ok"

Pros: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"

Pros: "First about the price of the ticket, and the survis in the plane"
Cons: "Actually nothing is my dislike things."

Pros: "I love everything from JAL"
Cons: "none"

Pros: "Food and entertainment was good."
Cons: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."

Pros: "Flight was half full so was able to take aisle seat."
Cons: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."

Pros: "Excellent crew,service and great food."
Cons: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."

Pros: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."

Pros: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Cons: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."

Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Cons: "N/A"

Pros: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Cons: "Missing my last fight straight home because of very slow US Customs...)0"

Pros: "Food Service Crew actually cares about you"
Cons: "Nothing"

Pros: "Great flight, great food (Hagendaus Ice Cream was a great treat)"

Pros: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"

Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"

Pros: "Great service! Also, the food and beer that came with my flight was awesome."

Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."

Pros: "Food, lavatory experience"
Cons: "Small carry and carry on bag"

Pros: "Glad to make it to Japan safely and back in one piece"
Cons: "Turbulence"

Pros: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Cons: "Nothing! No complaints here"

Pros: "Service impeccable"
Cons: "Worst food in the industry. Barely edible."

Pros: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."

Pros: "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."

Cons: "No individual AC vents to stay cool on long flight."

Pros: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."

Pros: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Cons: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."

Pros: "Nice"
Cons: "Nth"

Pros: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Cons: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

Pros: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."

Pros: "I didn't die"
Cons: "Plane was a bit old, headphone jack barely worked and the screen was scratched to hell"

Pros: "Shortest travel time to Japan"
Cons: "OLD PLANES Touchscreens won't 50% of the time"

Cons: "Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful."

Pros: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Cons: "Menu in business class."

Pros: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."

Pros: "Comfortable flight, friendly staff."

Pros: "The crew were cooperative and the supplies were good"
Cons: "The chairs were not comfortable and the toilets were so dirty"

Pros: "Loved it"
Cons: "Sit was a little tight"

Pros: "Nothing"
Cons: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"

Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Pros: "Amazing trip Qatar airline is great"

Pros: "everything"
Cons: "nothing"

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Pros: "All okey except earphones issue .. doesn’t works to be connected"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "the crew was amazing"

Pros: "Quality aircrafts and entertainment."
Cons: "Service and helpfulness of attendants."

Pros: "Crew was exceptional. QSuite very comfortable."

Pros: "Everything is perfect"

Cons: "Food and seat comfort could be better"

Pros: "Staff, service,"
Cons: "Legroom, seat comfort, very long flight"

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Pros: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Cons: "not so much."

Pros: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Cons: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Pros: "Food and service."

Pros: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Cons: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pros: "Nice"
Cons: "Everything ok"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "Service"
Cons: "Just bathroom in end"

Pros: "Everything"

Pros: "Overall"
Cons: "Overall"

Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Pros: "Quality food and hospitality"

Pros: "Lost bag"

Pros: "Everything from courtesy, to very good food, and a clean flight."
Cons: "Noothing"

Pros: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Pros: "Great service. Easy. Comfortable."
Cons: "Only 2.5 meals in 16 hours!"

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "I had a great experience with overall trip."
Cons: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"

Pros: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Cons: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "Staff courtesy"

Pros: "food and courtesy of the staff"
Cons: "nothing"

Cons: "Food serving took a while. And need improvements."

Pros: "I like everything about Qatar Airways"

Pros: "Boarding and Seat comfort was good"
Cons: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Pros: ". ."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "On Time Cabin Crew great"
Cons: "Seats are so tight you will sense both of your neighbors skin during the entire flight"

Pros: "Very friendly flight staff."

Pros: "Great flight"

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Cons: "No Chinese food to choose"

Pros: "Very good attentive service"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "Friendly crew, extra legroom, great entertainment options."

Pros: "Fabulous flight and trip to Australia"

Pros: "Food comfort"
Cons: "Nothing"

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Cons: "Food was pretty bad."

Cons: "poor service . Unresponsive cabin crew"

Pros: "Smooth flight, courteous staff"

Pros: "Personnel were friendly and helpful!"
Cons: "The food far too spicy and was unable to eat it!! Sat by someone who should have had two seats instead of one. Thus a very uncomfortable flight."

Pros: "Food, Service, entertainment"

Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"

Pros: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Cons: "Carry more food and screw sone new movies."

Pros: "some new movies"
Cons: "Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything"

Pros: "Nothing"
Cons: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."

Pros: "Service, atmosphere"
Cons: "1st food was same as it was from Karachi to Dubai"

Pros: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Cons: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "Service and Wi-Fi"
Cons: "Brussel sprouts were total mush"

Cons: "Flight change"

Pros: "Nothing. Bad crew."
Cons: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."

Pros: "Business class entertainment and comfort very good."
Cons: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."

Pros: "www.Web.HR"

Pros: "Better crew working this leg of the journey."
Cons: "Food was horrific."

Pros: "Food and crew were great"
Cons: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"

Pros: "Overall experiance."
Cons: "Nothing"

Pros: "Crew, food, entertainment"
Cons: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"

Pros: "It felt comfortable."

Cons: "Boarding of gate A20 location in Dubai"

Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."

Pros: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "Everything"

Cons: "16 hours transit in dubia without any service."

Pros: "Staff excelant.restrooms very clean Food was great.landing on time"
Cons: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."

Cons: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"

Cons: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"

Pros: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."

Pros: "Everything"

Pros: "Bad food in flight back from dubai to dallas."

Pros: "Food was great. Service was great."
Cons: "Need to have more leg space for a long haul flight."

Cons: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"

Pros: "Excellent service"

Pros: "comfortable"

Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pros: "So so"
Cons: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."

Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."

Cons: "The service i received from airfare.com and Kayak."

Pros: "the best all"
Cons: "the best in all"

Cons: "The changes of the airplane"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Pros: "The crew was very kind"

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "The flight crew was so friendly and the food was really good."

Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Cons: "Larger meals."

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Good"
Cons: "Nothing"

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Cons: "Flight was cancelled."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Pros: "Crew"
Cons: "N/a"

Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Cons: "Bag was lost"

Pros: "Very friendly staff"

Cons: "Amesterdam airport employee was really rude"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Easy Boarding"

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"

Pros: "It was very comfortable"
Cons: "The crew was great"

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Cons: "No beverages were available to even purchase!"

Pros: "Great"

Cons: "No alcohol was available"

Pros: "Very friendly"
Cons: "Everything was perfect"

Pros: "The movie was good and the seat is comfortable"

Cons: "The experience was excellent."

Pros: "SPACE"
Cons: "Nothing!!!"

Pros: "Not a lot"
Cons: "Email flat attend it was very rude to a handicapped gentleman."

Cons: "Amazing!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Nothing."
Cons: "Everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "Everyone was very friendly."
Cons: "More room."

Pros: "It was on time,!!!"

Cons: "Too hot!"

Cons: "Delays"

Pros: "Everything was good!"

Pros: "Nothing."
Cons: "Everything."

Cons: "Offered entertainment"

Pros: "Everything was great and we arrived ahead of schedule."

Cons: "It was way too hot in the aircraft"

Cons: "Thank you"

Cons: "Nothing!!"

Pros: "Smooth"

Pros: "Arriving in SFO for Christmas"

Pros: "Arrived ahead of schedule"
Cons: "Was seated with 2 screaming and kicking babies behind me"

Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."

Pros: "All good"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Pros: "Good entertainment. Gate agents friendly and efficient"

Pros: "Being prompt"
Cons: "Ran out of food I liked."

Cons: "Overbooking and worrying I would miss my trip"

Cons: "See above"

Pros: "Service top notch"

Cons: "Too cold"

Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"

Pros: "Everything was fine"
Cons: "The trip was good"

Pros: "The flights were on time and the staff was very friendly."

Pros: "The check in woman was rode and could barely soak english"

Cons: "Need to change up the videos accessable by WiFi."

Pros: "It didn't take long for anything."

Pros: "Always we have a good experience"

Cons: "The information of code share was not clear..so I was expected to fly with JAL..."

Pros: "Everything lined up perfectly"

Cons: "Not able to check luggage all the way through"

Pros: "clean and newer airplane"

Pros: "Great entertainment system at each seat"

Pros: "Excellent entertainment options"

Pros: "It was all good.it was"

Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."

Read more about JAL
COVID-19 information

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