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Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: The crue was great. Food was great

Pros: All was great

Cons: Nothing

Pros: Crew was great

Cons: All was great

Cons: Late flight. Unacceptable

Pros: The crew was light spirited. Took the angst out of the long stressful wait

Cons: Punctuality. Flight was 2 hours late

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Pros: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Cons: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Cons: Better drink selection

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Friendly crew!

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: This flight was cancelled

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Pros: -

Cons: Entertainment didn’t work, big delay broken seat