Aircraft state of the art (A350). Economy Premium cabin is standard, but definitely above some other companies. Cabin crew do an excellent job, with a business-like attitude. Food service quick and efficient. The food is good. Will travel with them again, if they keep the low prices for this Premium Economy cabin.
Cabin crew could use here and there a friendly word, but this is a mere suggestion, there is no professional fault on their part.
I choose this flight because of late departure time
no entertainment. no wifi.
We could not check in on line . Why? This reason made us have to waited in the long line
The food, service in the air, ground service, everything was excellent
Entertainment system wasn't switched on immediately after take off and safety demos
Food Service Flight in general
Huge and slow boarding line
Easy flight on time, overall professional team
No good Entertainment and crew doesn't speak good English.
I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight.
Lots of noise at the plane.
It was quite pleasant to fly with HY to Bangkok. The service was excellent.
Due to extra security it took longer to get into boarding area.
Find the best prices on Tashkent flights.
The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-
The food wasn't good and it was really hard to request the vegetarian option.
I liked the service from the cabin crew
I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior
everything has much improved from my previous flight from LAX to BKK about 1.5 years ago. cabin was still a bit cold, but flight attendants were able to give me an additional blanket. they ran out of blankets last time i flew on China Eastern. entertainment was higher quality, food tasted better and snacks were available throughout the flight. boarding was also much more organized compared to last time which was like a angry mob scrambling to get on the plane.
Fight crew was amazing
One membre of the crew
No veg meal
You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines
Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.
I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options.
We arrived safely.
I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.
Boarding status changed straight from pre boarding to last call. No AC
One of my fave airlines now Great seats, services, staff Turkish coffee in the air!
they keep the cabin a bit too hot, need to ask them all the time to make it colder
Flight was ok
The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem.
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