As a Delta Platinum member we got to us the Lotus Lounge, which was very nice.
Some friendly smiles from the ground crew would have made our trip a bit better
Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew
Miss channels fir tv or music or movies. No wi-fi
The A-321 was a bit worn but that was expected. Cabin crew were quite nice and the meal was excellent. I’ve traveled in both economy and business class and both are much nicer than domestic flying in the USA. I highly recommend Vietnam Airlines
The Vietnam airline has little consumer orientation
They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase.
Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats.
It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though.
It was quite pleasant to fly with HY to Bangkok. The service was excellent.
Due to extra security it took longer to get into boarding area.
Easy flight on time, overall professional team
No good Entertainment and crew doesn't speak good English.
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