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Room size and amenities were great. You could hear the rooms above and next to you.
The room was great and better than described. Powerful AC/Heat Unit. The Kitchenette had cookware and dishes, a dishwasher, full size fridge, two stovetops, a large coffee maker, large sink, and table for two seperate of the living space. There was a decent sized pull out couch, coffee table, and large desk. Large Closet and fantastic shower pressure. Garden and pool are enclosed from street view. Basketball court and fitness center. Free Breakfast options that were beyond expectation in variety and quality. 4 short blocks on straight line from convention center. I was closer and paying less than most attendees. The employees were the best, though. They checked my bags since I got in for a conference at the Convention Center early, gave me free trolley tokens and advice for touring, easy to talk to, and met all of my needs. Only 4 blocks away Street-side hotel rooms in ANY part of downtown New Orleans can be loud on Friday and Saturdays, and my room was ground floor street side.
Spacious, clean rooms, in a great location (very close to Emeril's/the WWII Museum/Harrah's and only a 15 minute walk to the French quarter), at a fantastic price. You could do a lot worse at this price point with not that much more upside. We didn't even take advantage of the gym or free breakfast. We liked it. We weren't expecting to be wowed upon arrival and we weren't. A lot of families stayed, and therefore there was some noise. Nothing unreasonable.
Breakfast is awesome and unlimited. They have special events in the evening as well offering the guests snacks.
Great location. Friendly staff. Bugs in the bathroom. Hotel claimed to be making "green efforts" but had inefficient shower heads, toilets, and faucets. Light bulbs are still incandescent!! We call their claims greenwashing...walk the talk.
Good value comfy beds clean rooms easy walking distance to canal street and river walk areas.
My husband and I were only going to be in New Orleans for 1 night. We wanted to stay in a place with charm, and this was perfect! The hotel is in a really nice area, but not far from the French Quarter. We would definitely return.
We had a very good stay, walking distance to convention center and great restaurants in the area. Make sure to call for valet, very slow to retrieve car. Street view side has very loud streetcar traffic.
Rude and slow valet Far too costly for the services rendered
Employees were courteous and happy to answer any questions about the area. Room was emaculately clean and elegant. The restaurant/bar wasn't open, but it was the day after Christmas, so I undersatnd.
Not a chain hotel - liked the older hotel style but first impression left us wondering if our room would meet our expectations. Lobby needs a little renovation - paint, new furniture etc
On the St. Charles Trolley route, so easy to come and go at all times of day or night. Room furnishings were modern, and made you feel comfortable. Front desk staff helped us with luggage and cabs. Very nice.
value + location + availability for one night + easy accessibility nothing to report
Short walking distance to all the city attractions. Hotel Staff were helpful and friendly. The hotel is beginning to looks old and dirty. Furniture in the lobby area needs replacement. Carpets in rooms are stained and the bed linen did not look clean or hygenic
the lighting on the building,and the lobby...... the sheets and pillow linen was not crisp and clean.
The staff were some of the nicest hotel staff I have ever experienced Rooms were very small
breakfest poor interent connection
Everything! Staff was great, pool was amazing. Cute and comfy!
Unique lodging in eclectic part of city near main attractions
Location and staff were excellent.
Me an my wife went there for our honeymoon and we loved it. Great staff great location, breakfast was great as well. The room was just what we needed, it overlooked the pool which was amazing as well. N/A
The inn is decorated lovingly and in keeping with the style of the building.The inn has secure off road parking and the pool area is truely exceptional.The area is covered with tropical plants and a great deal of thought and effort has gone into its construction.The pool area is clothing optional which we enjoyed and so it seemed did all the other guests.A great location and central to everything no car needed.
The breakfasts were very good (help yourself ... but lots of choice) and the outdoor area within the bed and breakfast ground was great. The bed was very comfortable and the room very nice and clean. The area around the hotel was run down ... close to the Interstate highway. We had an inside room and did not hear the traffic noise, but had to walk under the highways to get to the French Quarter. The room was not well noise insulated and everyone that walked by the room sounded as if they were in the room ... bad when people walked by early in the morning with noisy shoes (heels on the wooden floor) and talked. When people were quiet walking by the room, it was really nice and quiet and a lovely place to stay.
Beds were comfortable and location was nice. The grounds were trashy and the pool was gross. We often witnessed staff standing around talking and smoking. Staff would walk past trash on the ground, more than once, and never stopped to pick it up. The pool had a grease film on the surface of the water and a film on the tile edge. I brought the condition of the pool to the staff's attention and was told it would be cleaned that day, that never happened. The film on the tile easily scraped off with my thumb nail, I am sure a simple brushing would get the film off with little difficulty. If our roommate had showed himself on day one we would not have stayed at this location but the roach I found walking on the bedside table only joined us on our last day.
Room was very clean and quiet. Bed was comfortable and a decent size TV. none
The staff was great, the room was clean and comfortable and the location was perfect for both my work and leisure.
the hotel was built around a lovely courtyard. A nice place to relax and enjoy a quiet evening. Also right on the trolly line.
Nothing Worst Hotel every. 0 up keep in the last 20 years. Don't let the pictures fool you it's a dive.
When we got to the room after checking in our hotel room door was open, the beds were a disaster, not made up in the least bit, trash in the trash cans & one... Yes ONE towel. No pillow cases at alllll the entire weekend even after requesting them numerous times. The only staff member worth anything was the security guard, super nice and very helpful, front desk lady was somewhat nice seemed too annoyed and not very helpful, took off the parking pass fee but I wasn't really interested in any of the other stuff... Security guard even told us that he tried to tell her to help us and all she said was "what you want me to do?!" When we told them the beds were not made or anything they just handed us one and a half sets of sheets and we had to strip and make out own beds... Not worth it, would rather pay the extra money next year for st patties weekend, very disappointing.
I loved the room and the continental breakfast was great. I also like the location. It was close to so many attractions. The room was very comfortable and clean. The only thing I didn't like was that the tile around the lower section of the bathroom was loose and some that were replaced were not replaced properly.
The location was perfect for our 1 night stay. Enjoyed having the trolley stop right in front of hotel and being able to travel easily. The beds were very comfortable and the room was spacious for my familiy of 4. The free breakfast was delicious. There was a dirty sock from the previous guests in the closet and a "huge ass beer" in the fridge. Other than that everything was good
The customer service was very bad. I tried several times to reach the front desk without success. The wifi and cable were both out our entire stay. Parking was not included in the price as indicated. Valet service was not communicated with so we had issues getting our car several times. I would not stay in this hotel again.
Location was dope! The shower was awful! Got water all over the floor
The staff was great. The wi-fi connection was horrible.
There was a streetcar and bus stop right by the hotel which was very convenient.