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Location was perfect Courtyard Friendly Staff Cleanliness French Doors Comfortable Bed Lots of pillows Ear Plugs provided 2 Free Bottles of Water provided No on-site parking Location made it harder to find parking Stairs are narrow.
The location was great. The hotel was located just a few blocks from Bourbon Street. It was a short walk to Bourbon Street or Jackson Square, but far enough away that you didn't hear any noise from Bourbon Street at night. The hotel provided Aveda bath products and were generous with addiitonal bottles when more were needed. We stayed in a two bedroom suite which had access (you had to climb out the window, but it wasn't a big deal) to a beautiful balcony with tables and chairs overlooking St. Peter. Being in the French Quarter, this was an older building. The bedroom that was directly over St. Peter was noisy as you heard the nightly parade of street cleaners, garbage trucks, etc. But, I'm also a very light sleeper.
Loved that the building kept so much of the historic feel while updating the rooms with modern comfort. There were no major frills, but everything that was there was good quality. The bed was very comfortable, there was unlimited coffee, tea, and cocoa K cups with keurigs in each room. We had a 2nd floor room, all of which have french doors opening onto the patio with tables and chairs, a lovely place to sit and relax. The french doors were able to both be unlocked and left open to let the air in. The staff was very willing to help and were very enjoyable to interact with. The location is great. It's close to a lot of great things, and a moderate walk to others in the quarter without being right in the middle of the craziness of Bourbon St. Bonus points, they know the french quarter is loud at all hours and provide complimentary packs of ear plugs for those of us who are light sleepers. I thought some of the staff were a little unprofessional with the conversations amongst themselves while in the public areas, but not at all something I would even hold against them, the rest of the experience was so nice. The power happened to go out one evening in the quarter while we were there (luckily for only a few hours). I was surprised in such an old town that the Inn wasn't prepared for such an event with flashlights or candles for the occupants.
It is close to everything in French Quarter. It was very clean and the beds were very comfortable. Parking was nonexistent. Had to park blocks away for $20 per day. Loading and unloading was hassle since no parking and street was narrow.
In the Quarter. 3 blocks away from the party over at Bourbon. Comfortable beds. No windows in rooms, so very dark. and the sink was clogged everyday. no hotel life. no bar.
In the French Quarter, but far enough away from Bourbon Street so that you could get some sleep Beautiful courtyards Bed was very comfortable Bathroom was recently renovated and was a good size. Staff was very helpful Nothing really.
It was cozy and a good location to the bars I wanted to be around. The staff was very friendly and had my room ready hours ahead of time. It was perfect so I was able to start my weekend vacation earlier than expected. The A/C unit was leaking water slowly throughout the night making a little noise, but wasn't a huge problem.
The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there. The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
Location, Restaurants, Bar Uncomfortable Beds, no extra pillows