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The staff tried their best to be as accomodating as possibile...they tried to make a very bad situation better. I didn't like the rooms, they were not clean looking, we had to be moved because the first rooms they put is in had holes in the walls and ceiling, it was smelly, the balonies couldn't be used, and we didn't shower because of the condition of the bathrooms.
That it was located so close to the major highway and it was close to breakfast. I didn't like how dirty everything was, and how they put people that smoked on a non smoking floor.
Front desk staff was helpfull, thats the only thing good I have to say about this hotel. The room was disgustingly dirty!!! After checking in I had to go to the front desk to get clean bed and bath linen.I will never stay in this hotel, or any of Americas Best Value Inns again.
The rooms were clean, service could have been a little better. Coffee pot was provided in room, however, there was not any coffee, cups, nor condiments.
the room was great and the price was perfect no
Everything was satisfactory Parking was a little tough at night. Really busy
Nothing really. Everything. I know it is not an expensive hotel, but that doesn't mean I have to be up all night because of the noise of other so called guests partying until 5 am. We called the front desk but they couldn't do anything about it. We felt really scared with drunk people shouting outside our room. The shower handle was so rusted I couldn't turn it. And then there was breakfast.....well at least they had coffee.....
Good breakfast Bathroom very small and the location
Friendly staff A little bit dirty, not enough to not stay though
The location was great! It was about 10 mins from the French Quaters & right @ the interstate! Very clean!
The staff was friendly and helpful, the breakfast was nice. The rooms were cleaned regularly.
Cheap Easy Too far from the airport Has smoking rooms available
Clean but location is a bit shady. My kids exclamated that they say real life prostitutes. There was a graffiti abandoned building next to hotel. Motel 8 does have a gated entrance and security.
Very, very clean. Super nice, helpful staff. Good breakfast. Safe. Covered parking. 6 minutes to French Quarter. Quiet. The price. There is not one thing I didn't like. I have already booked my room for my anniversary in May to stay here again on our return to New Orleans.
The Customer service was great Location wasn't great but we managed
Room was clean and quiet. The hotel looked nice from the outside and the lobby also looked good and it was decorated for Halloween which was a very nice touch. The staff at the desk were very nice. The sink drain was slow - needs some Draino. Aside from that everything was great.
the staff were very helpful giving us maps of the area,and showing how to get there,the rooms were also very clean.
Friendliness of the staff N/A
the staff was really helpful and friendly. we were only 8 miles from the superdome and the room was definetly worth the price.
the bed was comfortable That I had a smoking room but no ashtray, I even called down to customer service and she said she would try to find one for us and never heard backl from her. There was a dead bug in the bath tub, plus it would be nice to have more than one small trash can in a room.
we were to stay 3 nights only stayed 1 everything
The way we were treated, upon arrival, when asked "did we have reservations"? The hotel's reservation dept. had never received anything from Booking.Com and showed me the reservation computer screen as verification. But she really was great for making up for the omission. At check-in, not having a room reservation, albeit, I really had made one thru Booking.Com.
Staff were helpfull Floor had not been cleaned. Cigarette butts and trash on floor
Nothing People were loud screaming all hours of the night, horns blowing all night. Music blasting, people loitering in front of the rooms. No sense of security. Neighborhood was scary at best, needed to be armed to go get a coffee. Extremely bad experience please don't let photos fool you, I'm pretty low maintenance this was by far the worst place I've ever stayed. Oh the sink in the bathroom could literally be pulled up off the base, ridiculous. Dead bugs in the tub, ect...
Our stay here was last minute.... The rooms were immaculate as far as clean was concerned, the service was fair, and we had a quiet stay. ... though we did have some initial issues with Booking.com as my reservation confirmation didnt come in till two days after we stayed but other than that.... It was quite pleasant. My reservation on booking.com did not come through till two days after I had made it....however the girl at the desk was kind enough to accept my login onto the booking.com site as proof...
the front desk folks were very helpful and personable
Asked for nonsmoking room yet it smelled like someone had been smoking no towels were available the pool wasn't working the beds were hard. Needs alot of work starting from the front desk to the rooms
I liked that it wasnt too loud, the rooms were clean and the staff was very helpful and courteous. I also liked that they are there 24 hours. We booked the hotel for a Thursday but arrived Friday morning at 5am. They let us checkin at 5 and only charged us for Friday and Satruday. Great Value and great time all around.
Very dirty rooms. Hado to switch rooms due to ac leaking water in the room and not working properly. I definitely won't stay here again!
Wow, this hotel was terrible. I arrived at night time and had to stand out in the cold to sign the room paperwork. First time having to do this for a hotel. Must be a sign of how shady the area is. The hallway carpet was very stained and gave off a dingy smell. The room seemed clean and had fake wood floors (definitely a plus over stained grimy carpet) but the desk chair had some scary stains. I had to move a low table over to sit on to work on my laptop. The bed didn't seem too bad until I woke up in the morning with my face planted in a spot that was very nasty smelling. I moved to another motel after this horrible experience.
The room was very clean & comfortable. The staff was extremely courteous & the housekeeping was very attentive. I will absolutely stay here when I visit in the future. The location was perfect-- just 5 minutes from the French Quarter-- & it was great for rest as there were no obnoxiously loud people partying. The parking is gated & they have a person at night watching the parking lot. I have no complaints!
Our room was directly adjacent to the interstate and we could not sleep because of the noise. Check-in was through a cage which I found disturbing and made me feel unsafe. We only booked at this motel because it was recommended to us. We will never go back and in fact will be the big joke of all our accommodations in our many travels.
Clean room, perfect bathroom, incredible value. Bad location for families. The main street one block away has a reputation for prostitution.
Had only a positive stay!!! No spa, & no pool as was listed on booking.com
Solid building structure, no noise from neighbors, excellent airconditioning, large room, good beds, with seemingly new firm mattresses, helpful and prompt desk staff,... remarkable good for the low price. Missing cups and a coffee maker.
Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.
Quiet. Security very visible. Staff was very accommodating and helpful. Accommodating to my disability needs.
Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff
- only 10 minutes by car from French quarter - bus station near (30 minutes to French Quarter) - the boss/owner was extremely unfriendly (there were like 5-6 situations where he just snapped at us "Maaaaam my office is closed!" or "Maaaam this isnt a 24h reservation" etc. really extremely unfriendly, and we really didn't ask for anything special. (he was friendly to our male friends though so you might be fine if you're a guy ..) - Breakfast: Coffee (coffee only isn't breakfast, although it said online that breakfast was included) - apparently in a bad area (taxi driver said so), I wouldn't walk around when it's dark - for those with a car it's ok I guess but wouldn't stay more than 1-2 days it's really not a nice hotel
Friendly and attentive staff and a great value. Too far from the quarter and in a sketchy part of the city.