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New Orleans hotels near Cigar Factory New Orleans
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Best New Orleans hotels near Cigar Factory New Orleans
"This family-friendly New Orleans hotel is located in the business district, just steps away from Harrah's New Orleans Casino and Canal Street. Audubon Aquarium of the Americas and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 9.4 Excellent
Based on 144 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
2.2
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: The service was fantastic. Everyone was very helpful!
Good
6.8
Cons: Don't sell King beds if you don't have them available.
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Nice pool area with bar. Upscale room.
Cons: Long line to retrieve car from valet.
Good
7.6
Pros: Location and staff hospitality are excellent.
Cons: The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old.
Excellent
10.0
Pros: We loved our stay! Hope to be back very soon!
Excellent
10.0
Excellent
10.0
Pros: The service was amazing. Every night, we returned to a room with chocolates or pralines, water and robes laid out for us. The view from both sides of the hotel was incredible and the location was great- only around 10 to 15 minute walk from Café du Monde.
Good
6.5
Cons: Whoever stayed in the room before me. Drank 2 bottles of while and then left the bottles in the bar. I brought it to the attention of the front seat and they said they would take care of it. And I also brought it to the attention of house keeping. At the end of my stay, you guessed it I got charged for the 2 bottles. Also I requested ice 4 times and never got any.
Excellent
10.0
Pros: Everything you could ever want in a luxury hotel is on display here at Windsor Court. Rooms are well decorated, beds are over the top comfortable, every member of staff was very very helpful and cordial. Richard at check in, Marissa, Alyx, Kim and Paul in the Club were a few to mention but everyone we encountered went above and beyond to make our stay enjoyable. Thank you. Location is perfect-coveniant to everything. This is THE place to stay when visiting NOLA!!
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,112 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Everything except pool deck locked at night
Excellent
8.3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
9.7
Pros: This is a beautiful hotel in a great location. Excellent service.
Cons: It is expensive, but for a special occasion, I would recommend it.
Excellent
9.3
Pros: The entire staff was extremely professional and very friendly! Will come back.
Excellent
10.0
Pros: The room was great, staff fantastic,and the bar was awesome!
Cons: nothing
Excellent
10.0
Pros: The location was perfect. We were able to walk everywhere we wanted to go
Excellent
9.4
Pros: BEautiful hotel, great location, gorgeous bar with jazz music!
Cons: Rooms could use some updating, mattress was very soft.
Excellent
10.0
Pros: Everything. But make sure you ask for a suite. They have 1.5 bathrooms a jacuzzi and a giant glass shower. Room also has 2 rooms.
Cons: Nothing
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10.0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Excellent
8.0
Pros: Great location, comfortable beds, clean, nice staff, fun bar. Will stay definitely stay here again.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Good
7.7
Pros: Great location, ambience was nice.
Cons: Very limited room service menu. The directions to elevators and floors were confusing.
Excellent
8.5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Cons: room # 944 is a bit too small
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Cons: Double beds are hard on tall folk.
Excellent
10.0
Excellent
10.0
Pros: LOVE this hotel!!! A+++!!
Excellent
10.0
Pros: charming. wonderful staff and loved the spa
Excellent
8.3
Pros: Hotel is lovely. Carousel Bar is definitely worth an afternoon of drinks and appetizers.
Cons: Room was small. Furniture was beat up. Bed was uncomfortable.
Excellent
10.0
Pros: Great location at edge of French Quarter Beautiful large lobby Good size room with view of river Heated pool on high roof top good temperature control in room computer internet room available 24 hours good pleasnat staff from doormen to counter clerks
Cons: no complaints
Excellent
10.0
Pros: Total atmosphere, very clean, very good location.
Cons: not much,could have had more bell boys though. Not very acccomodating as far as helping with luggage.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Excellent
8.0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Excellent
10.0
Pros: The staff and cleaning crew were wonderful. Always going above and beyond to make our stay perfect.
Cons: The pool had debris in the pool. It was also very cold and we were told it would be heated. Thr 60.00 a day fee for parking, and room service was a complete a suprise. I was under the assumption that I could pay directly for parking....however, the hotel put a hold on my debit card for services I didn't use...for example, room service. It will take 3-5 business days to receive my refund. That caught me off guard and caused my finances to be tight for a few days until I could move money around at my bank. I wish I had been aware of these charges.
Excellent
9.7
Pros: Food was delicious but a little pricey. Great location in the French Quarter!! able to walk everywhere. Staff was very accommodating to our needs.
Cons: Cost of room service
Excellent
10.0
Pros: Hotel was wonderful and staff for very friendly
Cons: Valet parking took a long time to park our car
Good
7.3
Pros: Friendliness and helpfulness of the staff.
Cons: Door handle on my room had not been upgraded, and the door would not open. It took 4 trips down to the lobby plus the manager coming up to my room to fix the problem. A real hassle. Also, thermostat broken, and I nearly froze to death in my room. Would not recommend this hotel.
Excellent
10.0
Pros: Top notch beautiful. I was impressed.
Cons: Nothing
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 9.0 Excellent
Based on 553 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Excellent
10.0
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
"Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot. "
Overall 8.8 Excellent
Based on 1,917 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
9.4
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
8.0
Excellent
8.0
Pros: Location
Cons: Extra charge for corner room whose view not good
Excellent
9.4
Pros: Modern. Friendly.
Cons: $40 valet parking per day!!
Excellent
10.0
Pros: Easy check in
Excellent
9.4
Excellent
10.0
Pros: Location Cleanliness Comfort
Cons: Nine
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
9.1
Excellent
8.0
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
10.0
Pros: Hotel, very friendly staff.
Cons: N/a
Excellent
9.7
Excellent
8.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Good
7.7
Excellent
10.0
Excellent
9.1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Excellent
9.1
Good
7.4
Excellent
10.0
Pros: Work out room, Starbucks, location, staff, room, everything....
Cons: a little better explanation at check about elevators.
Excellent
9.6
Cons: Parking rates
Excellent
9.3
Excellent
10.0
Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.
Cons: Nothing
Excellent
8.3
Excellent
10.0
Pros: comfortable bed, clean and staff friendly and helpful
Excellent
8.8
Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.
Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.
Excellent
9.1
Excellent
9.4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
10.0
Excellent
8.0
Okay
5.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: It was dope. Clean. Modern. New.
Excellent
8.5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Okay
5.4
Pros: Nice building
Cons: Almost everything
Excellent
9.7
Pros: The service and staff were wonderful! I have stayed at many hotels in New Orleans over the years, and the staff at the Hyatt was by far the most friendly, courteous, and helpful that I have ever experienced. I would absolutely stay there again and again!! Thanks Hyatt!!
Okay
4.5
Pros: NA
Cons: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.
Okay
5.1
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Cons: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
"This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot. "
Overall 8.8 Excellent
Based on 1,099 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
8.8
Excellent
8.5
Excellent
10.0
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: The Location
Excellent
10.0
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9.7
Excellent
10.0
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Excellent
9.1
Good
6.2
Okay
5.4
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
10.0
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
9.7
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
10.0
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
"Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.7 Excellent
Based on 2,678 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Okay
4.0
Excellent
10.0
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
10.0
Pros: Nice hotel and location
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7.7
Excellent
8.0
Cons: Parking
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Excellent
9.7
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10.0
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
10.0
Excellent
10.0
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
10.0
Excellent
8.5
Good
6.0
Excellent
9.7
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
10.0
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Good
6.6
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
10.0
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
10.0
Good
7.7
Cons: Room was musty smelling
Excellent
8.8
Excellent
8.8
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Excellent
10.0
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
"Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.7 Excellent
Based on 769 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Cons: Ja
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: The customer service was amazing!
Excellent
10.0
Pros: Great location, clean and lovely
Good
7.4
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
8.5
Excellent
10.0
Pros: Could walk anywhere
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
9.1
Excellent
8.0
Excellent
8.2
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
9.7
Pros: Super friendly staff and large rooms!
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Discover 4-star service and style at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Nestled in downtown New Orleans, LA, our hotel features boutique accommodations near world-famous landmarks. One-of-a-kind jazz clubs, lively Bourbon Street, stunning Magazine Street and historic Jackson Square are all steps away in the charming French Quarter. Indulge in the local flavor of French and Southern cuisine at New Orleans Coffee and Beignet Company and sample delectable seafood specialties and cocktails at TackleBox, our hotel's signature restaurant. Work out in our state-of-the-art fitness center and make use of our on-site meeting spaces, ideal for social or business events in the French Quarter. Relax in rooms and suites with luxurious bedding, marble bathrooms and high-speed Wi-Fi, all while surrounded by historic architecture and elegant interiors that pay homage to the culture of New Orleans. Come experience it all at our French Quarter hotel, where adventure waits around every corner.
Overall 8.7 Excellent
Based on 531 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.3
Excellent
10.0
Pros: We stay here everytime we come to New Orleans. We love the location and the service has yet to disappoint. We would definitely recommend this hotel to friends.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
8.0
Pros: THE ROOM WAS CLEAN, BED WAS COMFY.
Cons: VERY EXPENSIVE, BUT STILL REQUIRED TO PAY FOR WIFI SERVICE. BATHROOM WAS VERY MEDIOCRE.
Excellent
8.8
Pros: The convenience to bourbon street, Canal street and other activities.
Cons: The rate could been a little more affordable. There no room service and only one restaurant. The restaurant service needs improvement.
Good
6.2
Pros: Location
Cons: Elevators are slow and broke.
Excellent
8.0
Good
7.4
Pros: The concierge & the guys that helped with three luggage were very nice & gave us some great places to check out.
Cons: The elevator broke down Saturday & we were on the 16th floor. There were notes put under the door to ask you to avoid the elevator between 8 & 12 on Sunday there were going to be a lot of people checking out. Helpful but I felt they should've been done. Our toilet would make this loud screaming noise about 4 or 5 times in three middle of the night. They did have somebody come up & check on it, but it did it again the next night. I didn't know if they're connected but when I got my car from the valet there was a huge hand print on my windshield & shoe prints on my hood.
Excellent
9.1
Excellent
8.3
Excellent
8.3
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Pros: Lovely hotel, very pretty. Restaurant is great as well.
Cons: Nothing
Excellent
8.0
Excellent
8.0
Excellent
8.5
Good
7.7
Excellent
10.0
Pros: Great location.
Cons: Not enough towels.
Good
6.5
Excellent
10.0
Cons: NA
Excellent
10.0
Pros: Everything was awesome. The room was exceptionally clean and the service was A-1.
Cons: A pool would’ve been even better!
Excellent
8.3
Pros: staff was great, decor was very nice, great bed and linens...
Cons: the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!
Excellent
8.0
Pros: Location is very good
Cons: The room was quite small
Excellent
8.0
Pros: Clean, modern amenities. Comfortable beds.
Cons: Lots of young adults stayed during the weekend and they were up and loud at all hours if the night. Hanging out in the hallways and keeping us up.
"Located in Central Business District, this historic hotel is within a 15-minute walk of Bourbon Street, Jackson Square and National World War II Museum. Mercedes-Benz Superdome and French Market are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8.6 Excellent
Based on 1,163 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Excellent
8.0
Excellent
8.2
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
Excellent
10.0
Mediocre
2.0
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
Excellent
8.5
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
Okay
4.0
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,089 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: Everything
Cons: Leaving
Excellent
8.0
Mediocre
3.7
Pros: It's very antique and beautiful
Cons: Our room was not clean
Excellent
8.5
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Cons: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
10.0
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Mediocre
3.1
Pros: Great location. Had a great stay in 2015.
Cons: No notice upon arrival or in lobby about renovations. Ongoing construction in suite next door until 6:30PM one night, and non- stop another night - we finally requested to change rooms/floor at 9:30 pm because they would not stop. Intermittent hot water. Fresh paint peeling off the door. Shower rod came down. Our room was not cleaned either day until we requested it upon our return to the room late in the day. Construction workers taking bins of rubbish down the guest elevators; hallways never vacuumed from debris at the end of the day. Staff were indifferent about our circumstances and at times denied what was going on. Wrote a letter to the manager and still have not received any response 5 days later. Very disappointing. Recommend not staying here until construction is complete.
Good
7.4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Pros: Friendly staff, easy check in and close enough to walk to everything!
Cons: Small bathroom but not really a big deal
Excellent
10.0
Pros: The staff was incredible at every turn. We were treated like old friends.
Excellent
8.2
Pros: Our stay was great. The staff made my 17 year old daughter feel like a queen. PB&J and Hot Coco nightly is great.
Cons: The bathroom could have been a little cleaner.
Excellent
8.0
Pros: Service of the lobby staff the
Cons: rude waitress in main resturant
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Cons: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.
Excellent
10.0
Excellent
9.1
Pros: Rooftop pool and complimentary PBJ s with hot chocolate make this a special place.
Cons: Love it.
Excellent
8.8
Pros: From the Doorman, Bellman, Concierge on down, everyone was warm and wanting to assist with our needs. Delivery of water and cookies to the room at night was to have, along with the late night PB&J sandwiches. Convenient to French Quarter, but far enough away from the hustle, bustle and noise to allow for some peace and quiet.
Good
7.0
Cons: Everything was ok except the $50 parking charge was hidden and know one told us until we checked out!
Excellent
10.0
Pros: The location is fantastic for anything in that part of the city. Staff was amazingly friendly and courteous. Very clean and quiet. We had a great stay and definitely plan on staying there again the next time we need to stay in that area.
Cons: Parking cost was a tad expensive and is in an open lot.
Excellent
10.0
Pros: Staff was absolutely amazing. Accommodated every request efficiently.
Cons: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.
Excellent
9.7
Excellent
10.0
Pros: This hotel is A+++....the staff was extremely friendly & gave us A++ service!! The rooms were very luxurious & clean w/comfortable beds...the hotel was classy & the rooftop pool was incredible!! HIGHLY RECOMMEND!!
Cons: No negative comments about this hotel...TOP RATED!!
Excellent
10.0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Okay
5.7
Pros: The old world luxury decor and Christmas decorations. Very clean. Friendly staff.
Cons: Staff somewhat disorganized and inept. We were given very poor directions to points of interest. Cost of parking $39.95 per day. Christmas brunch $75 pp was very poor and disorganized. Food was either undercooked or overcooked and they ran out of some dishes.
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
10.0
Pros: I adore classic New Orleans art and history so my friend recommended this place - its a perfect blend of the newest culture and classic. i not only stayed here once but twice when my flight got pushed - thats 4 nights over a series of 9 days. I loved all of it! the gym the rooftop pool the paintings the beds the PB&Js at night! i could live here for years! thank you so much for all you did during my stay and i cannot wait to return in the fall to once again live it up at Le Pavillion!
Excellent
9.6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
9.1
Pros: Staff was exceptional
Excellent
10.0
Pros: The service was great. The rooms were beautiful. The PB&Js and Hot Chocolate were excellent and there was a rooftop pool and hot tub.
Excellent
10.0
Pros: I loves the staff and I loved how absolutely beautiful the hotel was!
Cons: Nothing! Our stay was excellent
Excellent
10.0
Excellent
10.0
Excellent
9.1
"Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot. "
Overall 8.6 Excellent
Based on 646 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
9.7
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
9.7
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
8.8
Good
7.4
Pros: Awesome, clean
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Excellent
10.0
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
8.0
Excellent
8.0
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
The Troubadour Hotel, nestled in New Orleans' burgeoning Central Business District, is a contemporary boutique hotel just blocks from the theater district, charming French Quarter, and Superdome & Smoothie King Center. The hotel is located just 15 miles from MSY and only one mile to the Ernest Morial Convention Center. Amenities include complimentary WiFi in guest rooms and throughout the hotel, 24-hour fitness center, in-room coffee and mini-fridge, breakfast, dinner, and room service from our restaurant, Jayne, and 360-views from our 17th floor rooftop bar, Monkey Board. Locally inspired design with all of the service and perks you expect of this Hilton collection.
Overall 8.6 Excellent
Based on 478 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Cons: Rude at check in, even though I called to say I was a day late because my flight was cancelled.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.5
Excellent
8.2
Pros: Staff was very friendly and you can't beat the location. Much cheaper than in the French Quarter and just a block or two away. Beds were very comfortable and the design was modern and chic.
Cons: No pool and no free continental breakfast. Parking was very pricey.
Excellent
9.7
Pros: Staff was very friendly and helpful. Room was modern, comfortable and had enough space. We also felt very safe - elevator had security features and the front of building was always on watch by staff. Location is perfect - Bourbon, Canal St, Superdome in walking distance. Rooftop bar is awesome - good city view.
Cons: Valet parking a bit steep. I suggest one of the public parking decks nearby. Petit Lion prices a bit steep.. especially breakfast.
Excellent
9.1
Pros: We liked the rooms and view from high up and the free water bottles. The staff were super friendly and nice.
Cons: No pool. I wish so much they had a pool or an arrangement with another hotel for their guests to use at a daily rate. We asked around and all the hotels have a very limited number of daily non-guests allowed to use their pool for a fee ranging from $20-30 per person per day
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.5 Excellent
Based on 1,196 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
10.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: Confortable accomodations
Excellent
9.7
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
9.4
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
Okay
5.1
Cons: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
Excellent
10.0
Pros: Everything available was excellent
Cons: Covid-specialized massages would have been nice, like some other nice hotels I stay at currently
Excellent
10.0
Excellent
8.0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
"Located in Central Business District, this golf hotel is steps away from Audubon Insectarium, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.4 Excellent
Based on 1,397 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: The decor and view
Cons: Smell of the towels were like smoke
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Where able to check in early and get our room. Very friendly staff
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Well decorated, great views, excellent location and friendly staff.
Cons: Internet is like $12 a day...
Excellent
8.8
Excellent
10.0
Pros: I love the location and the luxury part of the hotel.
Cons: The expensive parking.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Everthing
Cons: Nothing
Mediocre
3.1
Excellent
10.0
Excellent
10.0
Good
7.6
Excellent
9.0
Cons: Parking charges
Good
7.1
Excellent
8.8
Good
6.5
Cons: Unable to accommodate a room request made well in advance.
Okay
5.4
Pros: Location
Cons: Paid wifi Did not clean room all day tour woman was rude
Good
7.7
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
Excellent
9.1
Pros: Location was ideal. Staff were friendly.
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
8.0
Okay
5.4
Pros: The location
Cons: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
Excellent
10.0
Excellent
8.2
Excellent
8.0
Good
6.5
Excellent
9.4
Okay
4.8
Pros: The hotel is in a great location and the lobby is nice
Cons: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.
"Located in French Quarter, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.3 Excellent
Based on 1,560 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Excellent
8.5
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
10.0
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 1,007 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Excellent
9.7
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.5
Good
6.0
Excellent
9.7
Excellent
8.2
Excellent
9.4
Excellent
8.5
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.7
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
9.7
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
Excellent
10.0
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Overall 8.2 Excellent
Based on 1,290 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Pros: connected to outlets and cafe du monde! On the river
Okay
5.7
Excellent
10.0
Good
6.5
Pros: Clean
Cons: Overnight parking rates are ridiculous over $40 a night
Excellent
10.0
Mediocre
3.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.2
Excellent
8.8
Good
7.4
Excellent
9.7
Pros: Riverside Pool
Mediocre
2.0
Pros: rude staff and dirty pathetic room and bathroom..ac doesnt work
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
9.4
Pros: Staff was great! Easy check in at 6am.
Excellent
10.0
Excellent
9.4
Pros: The food at Draggo’s was outstanding
Cons: Nothing
Excellent
10.0
Excellent
10.0
Good
7.1
Cons: I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!
Excellent
10.0
Pros: Housekeeping was great
Cons: They didn't honor my Yasir price
Mediocre
2.0
Pros: The location
Cons: Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Good
7.7
Excellent
8.0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Good
6.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
9.6
Pros: The hotel is very impressive
Cons: Paying $35 to park
Mediocre
2.0
Pros: Nothing
Cons: Everything.
Good
6.5
Pros: Close to Riverwalk and restaurants, a short walk from the Quarter
Cons: Customer service, smell and cleanliness, parking fees, pool
Excellent
9.0
Excellent
10.0
Excellent
10.0
"Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 8.1 Excellent
Based on 2,512 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Pool was great!
Cons: Room service food was not good.
Excellent
10.0
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
9.4
Pros: Great place for the price.
Excellent
8.0
Cons: Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Good
6.8
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount
Cons: No breakfast included
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.4
Pros: Location
Cons: Weather
Excellent
9.7
Excellent
8.2
Pros: Room was quiet and perfect location by Boubon Street
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Good
6.2
Good
6.0
Good
7.7
Excellent
9.4
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
Excellent
8.5
Excellent
10.0
Mediocre
3.4
Pros: Not much to like, but location
Cons: Tiniest room ever and we booked delux king. Most noises hotel next to a motel on the Las Vegas strip. Staff horrible. Inadequate linen in room, desk clerk slow, slower and slowest. Never sure if room would be cleaned(often not)
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: Hotel has outlets to the Canal and Bourbon streets so location wise it is perfect. We booked a Deluxe 2 Queen bed room which was spacious and tidy.
Cons: Check in/Check out is troublesome and a lengthy process. We booked 2 nights through Cancelon on Kayak and reservation was confirmed as it was prepaid and non-refundable but the hotel declined to have received a reservation for 2nd day. Since I showed my reservation voucher they had to book me unwillingly not before questioning the authenticity of the third party and my booking price. I had to email them a copy of my reservation. Despite all of that, the keys stopped working the next day and I was told we were supposed to check out. I repeated the discussion with me sending the reservation pdf to the day staff this time. Finally checking out isn't easy and quick as you would expect in a 4-star hotel. The check in/check out line is common so you wait for your predecessor to realize he is only you two days ago sorting out his reservation problems to check in. I would probably think twice the next time before using a third party agent for my booking.
Excellent
10.0
Okay
5.7
Excellent
9.7
Good
6.2
Excellent
9.0
Pros: Great location, value, cleanliness & amenities. Nice beds and HOT water. Opt for 2 queen beds - rooms are bigger than 1 king.
Cons: Front desk had attitude.
Excellent
10.0
Pros: Price and location
Excellent
9.6
Pros: Great Location and the Staff was wonderful.
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
10.0
Pros: The location, room, view, & staff! All great!
Excellent
8.2
Excellent
10.0
Excellent
10.0
"Located in Central Business District, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Audubon Aquarium of the Americas are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot. "
Overall 8.0 Excellent
Based on 617 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Rooms were small but well done and clean. Staff was extremely nice, helpful, and accommodating. Perfect location for visiting the French Quarter or for catching the trolley to the Garden District. Look forward to staying there again.
Excellent
10.0
Pros: The staff was friendly and very helpful. We had a great time staying there. Would stay again.
Excellent
9.3
Pros: Close to Bourbon street but not loud, excellent location. Staff was excellent and friendly. The rooms were clean, comfortable beds. Coffee shop in lobby was great.
Cons: Parking fees were steep, charge you for wifi regardless of if you want it or not.
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
8.2
Pros: A little small but great location and value for the money
Excellent
8.2
Excellent
9.4
Cons: My key card kept getting disconnected!
Excellent
9.4
Pros: Close to Bourbon Street without the noise
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Very friendly staff helpful
Cons: A bar in the lobby would be great but not essential.
Excellent
8.0
Pros: Location. The hotel is proximity to the all important thing to do, visit and eat.
Cons: Nothing much.
Excellent
8.5
Pros: Staff was knowledgeable and friendly.
Cons: Parking was 3 blocks away
Good
7.4
Excellent
10.0
Pros: Convenience
Excellent
8.0
Good
6.0
Good
6.5
Pros: Lots of hidden charges, $92.00 between parking and hotel fees on top of what is charged by Kayak for a 2 night stay.
Okay
5.4
Good
7.7
Good
7.4
Excellent
10.0
Pros: Room was clean and comfortable. Cozy bed with very thick pillows.
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Pros: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!
Excellent
10.0
Pros: Staff was great..
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: The staff was awesome! Donna and Travis rock! Really liked the atmosphere, location and rooms. We'll definitely stay there again!
Excellent
10.0
Good
7.3
Good
7.4
Cons: homeless people begging out side hotel
Excellent
8.0
Excellent
8.0
Good
7.7
Pros: Friendly staff
Cons: Unkempt bed
Excellent
10.0
Pros: Very Clean. I felt very safe.
Excellent
10.0
Pros: Everything! Great staff, clean rooms, great location!
"Located in Central Business District, this hotel is steps away from Joy Theater, Canal Street and Saenger Theatre. Bourbon Street and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 7.5 Good
Based on 1,469 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: We loved that this hotel was only walking distance to Bourbon Street.
Cons: We hated that parking was not included in our stay. The parking decks are about 2 blocks away and are $20+ per night.
Okay
5.7
Mediocre
2.0
Pros: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,
Cons: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.
Okay
4.0
Cons: The location was nice and convenient but the hotel was still not really to open for Mardi Gras. After waiting for couple of hours we did not get the room we booked
Mediocre
2.0
Cons: When I showed up my reservation had been canceled. I was on the phone for over a hour trying to get things straight. We were finally put in a room after they told us there were no more rooms available. The room we were put smelled awful clearly people had been smoking in it all night long. They ended up moving us to another new room. We ended up missing our dinner reservation, making our friends wait, and were late to the event we were there for. Overall the worse hotel experience I have ever had.
Mediocre
2.0
Cons: my room was not ready until 11pm at night one housekeeper the hotel is not even finish why will they opening for business
Excellent
8.0
Excellent
10.0
Good
7.4
Excellent
8.0
Good
6.0
Good
6.2
Pros: Great customer service.
Cons: Water was left in tub... Iron leaked water. Walls thin you can here everything.
Excellent
8.0
Good
7.4
Pros: easy commute to most of the things to see in New Orleans.
Cons: Building and rooms needed a lot of repairs and attention. Too much to park.
Good
6.2
Excellent
10.0
Excellent
10.0
Okay
5.7
Mediocre
2.0
Pros: Close to sightseeing
Cons: BED BUGS! PARKING ISNT 14 DOLLARS! HORRIBLE SERVICR!
Good
7.1
Good
6.0
Pros: The location is great and the staff was friendly.
Cons: I was disappointed when we got to the room. The room was tight and we were expecting a more luxurious bathroom. There was very little walking space with the king bed.
Mediocre
2.0
Pros: Not much good to say.
Cons: Extremely poor customer service. Manager was difficult to get in contact with. Upon check in could not get into hotel. Not a person in site had to wait untill someone else who had a key could get us in. Still waited. Then they were rude. Cleaning service was Also rude. Would not recommend to anyone. Could not wait to leave.
Good
7.1
Pros: Location was great.
Cons: Bathroom fan did not work.
Mediocre
3.7
Cons: Coldest shower ever. Very thin walls. We were woken up several times from people just getting ice. Very overpriced!
Good
7.4
Good
6.2
Okay
5.7
Okay
5.7
Excellent
8.0
Good
7.4
Okay
5.7
Good
6.2
Pros: Clean, comfortable, close to French Quarter. There was a fridge & microwave in the room. ( but signs asking you not to take food upstairs)
Cons: Queen Suite had a Full sized bed not a Queen. In room information indicated that breakfast was included. (It was NOT) No valuables safe in the room. Elevators a little sketchy. Great view of a parking deck. No closet light
Excellent
8.0
Excellent
10.0
Excellent
9.6
Pros: The room we had was large and comfortable with a few more amenities than we expected! The staff at the front desk were kind and very helpful when we needed it and friendly every time we passed by.
Cons: There are 5 floors at the back of the building that have no view and/or view of the next door parking structure. The fire escape on the outside of the building was rusted to the point of looking scary.
Okay
4.2
Pros: They held our bags for us after our check out
Cons: A lot like the bathrooms could have been cleaner
Good
7.1
Pros: Room seemed clean, had a mini fridge and microwave and a nice office area.
Cons: The parking situation is ridiculous. They have a small lot that you can park in for free if there's room, but if not you have to park in the hospital parking for like $18/night. Why can't the hotel clear a deal with the hospital and let guests stay in their garage without expense?
Excellent
8.8
Pros: The bed was comfortable and great location not in the middle of all the havoc
Cons: Rooms are on the smaller side
Excellent
9.7
Pros: Really nice hotel. Great for anyone who is looking to be close to bourbon street, but doesn't want to be so close that they can't sleepy thanks to all the noise. Staff was amazingly friendly.
Cons: Wish there could have been more food at breakfast.
Excellent
9.7
Pros: I loved that it was walking distances to Bourbon Street, Walking distances to shopping centers and an awesome location for transit transportation. The Trolley drop off and pick you up right outside of the hotel and it's very cheap. $3 for a 24 HR riding pass. I love the price of the hotel and the fact that they allowed my check out to be at 12pm when asked.
Cons: I didn't like that the hotel didn't have continental Breakfast as its stated during online registration
Okay
5.1
Pros: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice
Cons: We could not check into the hotel until 4pm , that all day, there was not enough maids so we could get check in. When we finally could the room that I booked was unavailable! I don’t know how this happen . I had to settle for a room that I didn’t want or sleep in my car . The parking was horrible.
Excellent
8.8
Pros: The hotel is ideally located on Canal Street. It is close enough to the French Quarter, that a walk takes about 15 minutes, but far enough that you do not have the noise, the dirt, or the crowds.
Cons: It was agony trying to get information about parking. It took several attempts to get someone to answer the phone. The first employee was not helpful. I called a second time and got someone who gave me the phone number for the parking garage. I called the garage number, and the agent gave me the address and the rates, which was my original purpose.
Excellent
10.0
Pros: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.
Cons: Only thing I can think of is when we checked in there were only 2 towels for a family of 4. They were quick to bring a couple more.
Excellent
8.5
Pros: Location.. Right on Canal & Blocks away from Bourbon St Trolley & Bus Stops across the street Staff was wonderful. Especially our morning staff(sorry forgot her name). She went the extra mile. Gave us 2(FREE) trolley passes so my husband & I ventured out in N. Orleans. Nite & all around staff was very courteous. OVERALL...Great stay
Cons: PILLOWS WERE TOOOOO SMALL.: We travel a lot & never saw some pillows that small. look like sofa throw pillows. Towels: but NO wash rags the following day(I'm sure they would have supplied sum if I'd called but we travel with some. PRICE: We paid $209.00 per nite & the Marriot few blocks away was $239, I know bc family stay there....
Good
6.0
Pros: It was very hot like the air wasn't working,but beside everything else was OK.
Okay
4.0
Pros: Decor was very nice and breakfast was very good
Cons: The rooms are very outdated but the worst part was the round toilet seat on an elongated toilet,,! Porcelain is very cold!!! And only one valet handling Sunday morning checkout during Mardi Gras season?? Always loved Clarion Hotels but I was very disappointed in this one.
Mediocre
3.7
Pros: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
Cons: The management was horrible, refused to come to the front desk and talk with customers. -10/10 service
Okay
4.8
Cons: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside. The price was ok but not amazing. Certainly not cheap enough to make up for the issues.
Excellent
9.6
Pros: location of the facility, comfy pillows, nice staff
Cons: having to pay for parking and I paid to stay at the hotel, unorganized breakfast setup - long lines and slow food coming out, slow elevators - long wait to catch one
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