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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

RM 494+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 2,359 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.0
  • 4.0

Good to know

  • Clean rooms
  • Great view
  • Near city centre

Nearby

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    About

    New Orleans is known for unforgettable dining, intoxicating live music, Old World charm and good time living. And Sheraton New Orleans Hotel is at the heart of it all. Connect with the sights, sounds and flavors, and let the good times roll. Sample regional cuisine at Roux Bistro or enjoy a cocktail fountain-side at the enchanting Pelican Bar. Work out in our Sheraton Fitness center. Relax at our outdoor pool. Connect in one of 54 rooms that total 105,700 square feet of flexible meeting space. Our 1,110 non-smoking guest rooms, including 53 suites, reflect New Orleans charm, and many have views of the Mississippi River or French Quarter. Warm décor is complemented by the plush Sheraton Signature Sleep Experience and a sleek modern bathroom.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,359 reviews
    • 9.1 "Terrific location."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
    • 7.6 "Good cleanliness."
    • 6.8 "Rooms are ok."
    • 4.0 "Value below average."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    8.5 Excellent
    Based on 1,415 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.3 "Good cleanliness."
      9.2 "92% thought it was clean."
    • 6.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 3.7 "Value below average."
      2.9 "71% thought it was overpriced."
    • 3.1 "Horrible pool."
    • 2.8 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 566 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.3 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 5.8 "Breakfast is mediocre."
    • 4.0 "Value below average."
      2.9 "71% thought it was overpriced."
    • 2.9 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."

    Overall rating

    8.0 Good
    Based on 165 reviews
    • 9.2 "Terrific location."
    • 8.5 "Vibe was good."
    • 7.6 "Tasty food."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.9 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 212 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.4 "Value below average."
      3.7 "63% thought it was overpriced."
    • 3.6 "Internet is poor."
      3.7 "63% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great view"
    "Near city centre"
    data provided by TrustYou

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