Overview

Sheraton New Orleans Hotel
Best Fitness Area

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

RM 618+

Overall guest ratings

8.4/10 Excellent
Based on 2,337 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.0
  • 6.6

Good to know

  • Comfortable beds
  • Great view
  • Wonderful sightseeing

Nearby

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    About

    New Orleans is known for unforgettable dining, intoxicating live music, Old World charm and good time living. And Sheraton New Orleans Hotel is at the heart of it all. Connect with the sights, sounds and flavors, and let the good times roll. Sample regional cuisine at Roux Bistro or enjoy a cocktail fountain-side at the enchanting Pelican Bar. Work out in our Sheraton Fitness center. Relax at our outdoor pool. Connect in one of 54 rooms that total 105,700 square feet of flexible meeting space. Our 1,110 non-smoking guest rooms, including 53 suites, reflect New Orleans charm, and many have views of the Mississippi River or French Quarter. Warm décor is complemented by the plush Sheraton Signature Sleep Experience and a sleek modern bathroom.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,337 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
    • 8.9 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
      9.2 "92% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 6.6 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 4.3 "Value below average."
      2.5 "The price was too high for 75%."
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    Overall rating

    8.3 Excellent
    Based on 1,425 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 6.8 "Food is average."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Internet is poor."
      4.7 "53% thought it was overpriced."
      4.8 "52% said the wifi quality was bad."
    • 3.8 "Value below average."
      4.7 "53% thought it was overpriced."
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    Overall rating

    8.5 Excellent
    Based on 654 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.0 "Tasty food."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 4.2 "Value below average."
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    Overall rating

    8.3 Excellent
    Based on 93 reviews
    • 9.3 "Terrific location."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.2 "Good vibe."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 6.6 "Average cleanliness."
    • 6.4 "Rooms are ok."
    • 4.2 "Value below average."
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    Overall rating

    8.5 Excellent
    Based on 163 reviews
    • 9.4 "Terrific location."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.4 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great hotel
    great view
    great room
    staff was very helpful
    french quarter
    location was great
    street from the french quarter
    friendly staff
    stayed at the sheraton
    free wifi
    distance to french quarter
    great location
    definitely stay at the sheraton
    valet parking
    hotel location
    trip to new orleans
    nice lobby
    location and great view
    club level
    room had a great view
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