Overview

Sheraton New Orleans Hotel
Best Fitness Area

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

RM 628+

Overall guest ratings

8.4/10 Excellent
Based on 2,352 reviews

Review highlights

  • 9.2
  • 9.1
  • 7.8
  • 6.2

Good to know

  • Comfortable beds
  • Great view
  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    New Orleans is known for unforgettable dining, intoxicating live music, Old World charm and good time living. And Sheraton New Orleans Hotel is at the heart of it all. Connect with the sights, sounds and flavors, and let the good times roll. Sample regional cuisine at Roux Bistro or enjoy a cocktail fountain-side at the enchanting Pelican Bar. Work out in our Sheraton Fitness center. Relax at our outdoor pool. Connect in one of 54 rooms that total 105,700 square feet of flexible meeting space. Our 1,110 non-smoking guest rooms, including 53 suites, reflect New Orleans charm, and many have views of the Mississippi River or French Quarter. Warm décor is complemented by the plush Sheraton Signature Sleep Experience and a sleek modern bathroom.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,352 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.6 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 4.1 "Value below average."
      4.9 "51% thought it was overpriced."
      3.8 "The price was too high for 62%."
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    Overall rating

    8.3 Excellent
    Based on 1,411 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.7 "57% said the elevator was ok."
    • 6.8 "Food is average."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 3.6 "Value below average."
      4.7 "53% thought it was overpriced."
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    Overall rating

    8.5 Excellent
    Based on 658 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.9 "Food is average."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.7 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.2 "Value below average."
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    Overall rating

    8.3 Excellent
    Based on 117 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.1 "Good amenities."
    • 6.8 "Average cleanliness."
    • 6.7 "Rooms are ok."
    • 6.6 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 164 reviews
    • 9.3 "Terrific location."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.5 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Internet is poor."
    • 4.1 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Great view"
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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