Overview

Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 504 962 0500

RM 473+

Overall guest ratings

7.9/10 Good
Based on 5,105 reviews

Review highlights

  • 8.9
  • 7.1
  • 5.6
  • 5.4

Good to know

  • Friendly service

Nearby

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    About

    The guestrooms were completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 5,105 reviews
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.3 "93% said the concierge service was amazing."
      8.0 "80% said the recreation staff was great."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.2 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was luxurious."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.6 "Sufficient business facilities, according to 66%."
      6.7 "67% found the grounds not bad."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.3 "63% said the view was so-so."
      6.1 "For only 61%, the tv was ok."
    • 5.3 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.1 "Average value."
      6.4 "64% thought it was adequately priced."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 3,063 reviews
    • 8.8 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.7 "Only 57% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
      6.3 "63% said the view was so-so."
      6.0 "For only 60%, the tv was ok."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.6 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      3.5 "65% criticized the small bathroom."
    • 4.3 "Value below average."
      3.8 "The price was too high for 62%."
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    Overall rating

    7.9 Good
    Based on 1,276 reviews
    • 8.0 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 6.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      5.8 "58% thought the management was tolerable."
    • 6.0 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
    • 4.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 4.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      4.8 "52% were disappointed with the minibar."
      3.9 "61% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      4.3 "For 57%, the rooms looked old."
      3.8 "62% were unsatisfied with the kitchenette."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 357 reviews
    • 8.8 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.2 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.1 "Average value."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 408 reviews
    • 8.8 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.6 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.0 "Average amenities."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      2.7 "73% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.8 "Value below average."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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