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Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 504 962 0500

RM 488+

Overall guest ratings

7.9/10 Good
Based on 5,100 reviews

Review highlights

  • 8.7
  • 7.1
  • 5.2
  • 5.1

Nearby

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    About

    The Astor Tower was completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 5,100 reviews
    • 8.7 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.5 "Easily accessible by car, said 75%."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.9 "89% said the concierge service was amazing."
    • 6.4 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
      6.3 "Only 63% thought the pool was clean."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
      5.2 "Sufficient business facilities, according to 52%."
      5.7 "57% found the grounds not bad."
    • 5.2 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.1 "Average value."
      6.4 "64% thought it was adequately priced."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.7 "Only 67% said rooms were big enough."
    • 4.8 "Rooms are not good."
      1.6 "84% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      0.4 "96% were disappointed with the minibar."
      4.9 "51% were unhappy with the view."
      4.5 "For 55%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      2.4 "76% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.1 "99% were unsatisfied with the kitchenette."
      3.4 "66% had problems with the shower."
      1.4 "86% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 3,162 reviews
    • 8.5 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      6.2 "62% found the room service acceptable."
    • 5.8 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.8 "Sufficient wellness & sports facilities."
      6.5 "For only 65%, the fitness area was satisfactory."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.8 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      1.4 "86% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.9 "51% were unhappy with the view."
      0.4 "96% were disappointed with the minibar."
      1.2 "Air conditioning was criticized by 88%."
      4.4 "For 56%, the rooms looked old."
      0.1 "99% were unsatisfied with the kitchenette."
      2.0 "80% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      3.2 "68% had problems with the shower."
      1.4 "86% criticized the small bathroom."
    • 4.0 "Value below average."
      3.1 "The price was too high for 69%."
    • 3.4 "Pool is below average."
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    Overall rating

    7.8 Good
    Based on 1,275 reviews
    • 7.6 "Good location."
      9.2 "92% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 6.3 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.1 "Average value."
      6.4 "64% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      0.3 "97% were disappointed with the minibar."
      2.5 "75% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      4.4 "56% were unhappy with the view."
      1.2 "Air conditioning was criticized by 88%."
      3.4 "66% had problems with the shower."
      0.1 "99% were unsatisfied with the kitchenette."
    • 3.4 "Pool is below average."
    View all review categories

    Overall rating

    7.4 Good
    Based on 306 reviews
    • 8.5 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.2 "Average value."
    • 5.1 "Internet is average."
    • 5.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
    • 4.9 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      4.9 "51% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 357 reviews
    • 8.7 "Location is great."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.1 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 4.8 "Value below average."
    • 4.6 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.5 "For 55%, the rooms looked old."
    • 4.4 "Internet is poor."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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