Overview

DoubleTree by Hilton New Orleans

300 Canal Street, New Orleans, LA 70130, United States
+1 504 581 1300

RM 567+

Overall guest ratings

8.0/10 Good
Based on 1,301 reviews

Review highlights

  • 9.3
  • 8.1
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    The Doubletree Hotel New Orleans on Canal Street offers full service at a premier downtown New Orleans location overlooking the Mississippi River and the city's major business and entertainment districts. Our hotel is located directly across the street from Harrah's Casino the hotel is within walking distance to major New Orleans attractions. New Orleans International Airport is only 20 minutes away. Enjoy the many features of our hotel: 364 spacious guest rooms with Sweet Dreams by Doubletree bedding and soothing bath collection by Neutrogena. Wireless high-speed Internet access available in all public areas and guest rooms. Explore your dining options at our hotel. For breakfast on the go visit our Sweet Dreams Cafe, where we proudly serve Starbucks coffees and have a variety of breakfast pastries and muffins. Dine at Lafitte's Restaurant and Lounge, featuring Cajun Creole cuisine. In-room dining is also available. Take a dip in the fourth-floor terrace outdoor pool (seasonal) or exercise in our fitness room, featuring Precor equipment. For a complete workout, Doubletree Hotel New Orleans guests may access the extensive Health Club by Hilton Riverside, offering indoor tennis courts, racquet ball and squash courts, as well as volleyball and basketball courts (discounted daily fees apply). 20,000 square feet of flexible, state-of-the-art meeting and event space with our detail-oriented meeting and banquet staff ready to serve you. For a truly memorable wedding, reception, banquet, or social event, our 16th floor ballroom accommodates parties of up to 600, with stunning views of the city and the Mississippi River below. Our complimentary 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Nearby Attractions: We are centrally located to all that is happening in New Orleans. With dozens of New Orleans attractions and hundreds of shopping venues only minutes away, we're the ideal choice for your visit to New Orleans. From jazz joints to riverboat rides, our caring and knowledgeable Doubletree Hotel New Orleans staff can help with all your sightseeing and transportation needs. Bourbon Street and the historic French Quarter, Aquarium of the Americas, Morial Convention Center, Audubon Insectarium, Entergy IMAX Theatre, Hundreds of shops, upscale retail establishments, restaurants and clubs of Jackson Brewery and the Riverwalk. We look forward to welcoming you to New Orleans with our very special, signature warm chocolate chip cookie upon your arrival. Come enjoy New Orleans hospitality at its finest!

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Continental breakfast
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,301 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.9 "Hotel security was great, thought 79%."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      6.4 "64% said the architecture was not spectacular."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      1.2 "88% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      4.3 "Air conditioning was criticized by 57%."
      3.3 "67% said the bathroom was dirty."
      3.5 "65% were unsatisfied with the kitchenette."
    • 4.7 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.6 "Value below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 741 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
      4.9 "51% said the breakfast was too expensive."
    • 4.4 "Value below average."
      4.9 "51% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.9 "81% said rooms were small."
      5.0 "Only 50% said rooms were clean enough."
      2.1 "79% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      3.0 "70% found problems with the furniture."
      3.7 "63% were unsatisfied with the kitchenette."
      4.5 "Air conditioning was criticized by 55%."
      3.2 "68% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
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    Overall rating

    7.8 Good
    Based on 338 reviews
    • 9.3 "Terrific location."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.4 "Pool is mediocre."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.8 "Breakfast is below average."
    • 4.7 "Vibe wasn't good."
    • 4.7 "Rooms are not good."
      2.1 "79% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      2.0 "80% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 4.3 "Value below average."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 117 reviews
    • 9.2 "Terrific location."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."

    Overall rating

    7.6 Good
    Based on 104 reviews
    • 9.4 "Terrific location."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.0 "80% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 4.0 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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