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(Return)
Airports
Origin
Kuala Lumpur
RM 343
only
RM 343
Destination
Surabaya
RM 343
only
RM 343
Mon, 15 Jan
KUL
SUB
2h 45m
Thu, 18 Jan
SUB
KUL
2h 30m
RM 343
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.4
Crew
7.1
Entertainment
5.3
Food
5.9
CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

MAA
KUL
Good 6.0

The flight was damn cold and freezing

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

KUL
HKT
Excellent 10.0

Nice place fun

Well it's alright

KUL
TGG
OK 5.5

The aircraf was brand new

Delay

Fri, 12 Jan
KUL
SUB
2h 40m
Sun, 14 Jan
SUB
KUL
2h 20m
RM 355
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Boarding
6.3
Comfort
6.0
Crew
6.2
Entertainment
4.6
Food
5.1
CGK
DMK
Mediocre 2.0

Nothing

Bad service , not friendly and change schedule with last minute. The last time I'll take this plane

KUL
SUB
Excellent 8.0

Everything was running smoothly

SYD
DPS
Mediocre 2.0

My flight was cancelled. I booked it several months in advance and it was cancelled one month before my trip. I had to find a flight elsewhere at nearly double the price or spend all day flying from Sydney to Malaysia then finally to Bali. I would not recommend this airline. It also took several months to get my refund and the only responses I received were from their twitter account.

DPS
CGK
Mediocre 2.0

Delayed the flight without annoucment or apolgies Crew is unpolite

DPS
KUL
Excellent 8.0

bought a bottle of duty free and checked it. when I retrieved my bag the zippers were apart 5 inches and the bottle had been removed. would like an explanation.

Thu, 15 Feb
KUL
SUB
2h 40m
Mon, 19 Feb
SUB
KUL
2h 40m
RM 506
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 851 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

KUL
HKT
Good 6.3

The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person.

LBU
KUL
OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

Fri, 23 Feb
KUL
SUB
2h 45m
Mon, 26 Feb
SUB
KUL
2h 30m
RM 343
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.4
Crew
7.1
Entertainment
5.3
Food
5.9
KUL
LOP
OK 5.6

The crew and the foods are awesome.

Gate was changed almost last minute. Arrival was delayed due to busy schedule at Lombok airport. Twice resequencing to touchdown. Delayed by more 30 mins. Otherwise a pleasant flight.

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

KLO
KUL
Good 7.6

Good landing despite bad turbulence.

MAA
KUL
Good 6.0

The flight was damn cold and freezing

KUL
MAA
OK 5.6

Seating is very uncomfortable.

Thu, 29 Mar
KUL
SUB
2h 45m
Sun, 1 Apr
SUB
KUL
2h 35m
RM 449
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.4
Crew
7.1
Entertainment
5.3
Food
5.9
KUL
BWN
Good 7.0

On time boarding ...very efficient

Offer same type of value food...even worst tasteless

KUL
MAA
OK 5.6

Seating is very uncomfortable.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

KUL
TGG
OK 5.5

The aircraf was brand new

Delay

KUL
SIN
Good 6.6

Short inexpensive fligh

Seat rows were very close & limited room.

Thu, 21 Dec
KUL
SUB
2h 40m
Sun, 24 Dec
SUB
KUL
2h 40m
RM 885
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 851 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
HKT
Good 6.3

The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person.

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
NRT
Excellent 10.0

Excellent,

KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

KUL
HKG
Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

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