it was late, quality of experience was poor- from predeparture to landing
Great crew personality
Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all.
Easy check in and boarding. On-time flight.
I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism.
Friendly staffs - both on the Fllight as well as the Ground Staffs.
I cannot think of any
Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats).
Attitude by attendants can be improved.
We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure
Very old plane equipment Short seat pitch limits economy class passenger comfort
Why did the entertainment get shut off more than 30 minutes before landing?
Incompetent handling of engine error by both ground and air crew
Second flight was quite empty and the plane was in much better shape
We’re not the seller
At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.
We aggregate tons of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we don't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.
More questions or if you have a bad price to report to us
Please send us an email and someone from our team will get back to you promptly.