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Sorry I can’t give you feed back, because I missed flight due to my own fault!

Did not hear a warning for additional, strict security screening and lines at Heathrow. Had only 1h 5m layover, barely made my connection.

2 meals and beverages incl wine with great service. Great legroom on the 787.

Lots of space. Decent food.

Great staff

Good airline and I like the fact that kids and seniors are boarded first regardless of seating.

Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad.

Leg room not good

Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating.

Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat.

Crew was great, despite issues with our Tv issue, the challenging woman behind me.

The TVs in our row went dead 2.5 hrs into the flight. I have a 2.5 year Old traveling with me, this was a challenge to maintain sanity for another 7 hours. Additionally the lunatic behind me didn’t know how to get out of her seat or eat or let her neighbor out when my seat was reclined. She also got up out of he seat during taxi causing the flight attendants to get up to address her.

Sorry I can’t give you feed back, because I missed flight due to my own fault!

customers were rude and service was average

Did not hear a warning for additional, strict security screening and lines at Heathrow. Had only 1h 5m layover, barely made my connection.