Guest reviews
Overall rating
7.3
Good
Based on 10,303 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
Skip to main content
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.3
TV on a stick
Pros: I had extra leg room.
Cons: The TV screen was in a stick and it had been used so much that if I didn't pull it forward all the way it would not stay up. Then when you try to put it down it hits the wall in front of you and doesn't tuck in.
review from
-
10.0
Pros: Staff, service, punctual everything superb!!!!
review from
-
9.3
Everything Great But Food
Pros: Excellent leg room (I was the first row after the bathrooms). Kind and polite staff. I enjoyed that there were trivia games as well as movies. The free wine was an unexpected bonus.
Cons: Usually I am moderately impressed with British Airways food, but not this time. The pasta alfredo was acceptable, but there was no vegetable aside from an overly cream-laden slaw and there were no recognizable greens in there. Maybe onion and celery. The bread roll was dense and dry.
review from
-
6.3
Pleasant
Pros: Great staff, always polite and welcoming. Boardiing was simple.
Cons: Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight.
review from
-
8.0
Best Cabin Crew
Pros: I'm a regular flier. I'm a British Airways Gold Member and inflight a lot. Best Cabin Crew Hands Down.
review from
-
3.3
Never never again on BA
Pros: Absolutely nothing
Cons: Flight was delayed by 2 hours. Then they bumped us out of the seats we had reserved. Made it just in time for our connection. Then they bumped us from that flight. Others were given generous compensation for that bump. However we were given nothing. At least they us we could rest in the BA lounge because I am elderly and disabled and we would have a 9 hour wait. Got to the lounge and we were not listed in the system. So we were denied entrance. We will have have spent 2 nights on a plane and 36 hours instead of one night and 16 hours. Rotten way to depend your 50th anniversary.
review from
-
9.3
Flight from Paris to London (LHR)
Pros: Check-in was very easy and actually quiet compared to the rest of the airport.
Cons: When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help.
review from
-
3.3
Pros: not much
Cons: 5.5 hours delay
review from
-
2.0
Cheapo airline
Pros: Nothing
Cons: Nothing was impressive at all
review from
-
10.0
Cons: First class, great experience thank you kayak . I will use the website again next time
review from
-
4.0
Pros: Nothing
Cons: Flight was late. Poor support from ground personnel in LHR Poor service
review from
-
6.6
worst business class ever
Pros: Food was ok.
Cons: One of the worst business class experiences I ever had. Seats are small (7 per row, 3 of which are facing backwards). If you have a non aisle seat you need to climb on top of another passenger to get up (which is unacceptable I'm business class)
review from
-
10.0
Pros: Staff, service, punctual everything superb!!!!
review from
-
9.3
Everything Great But Food
Pros: Excellent leg room (I was the first row after the bathrooms). Kind and polite staff. I enjoyed that there were trivia games as well as movies. The free wine was an unexpected bonus.
Cons: Usually I am moderately impressed with British Airways food, but not this time. The pasta alfredo was acceptable, but there was no vegetable aside from an overly cream-laden slaw and there were no recognizable greens in there. Maybe onion and celery. The bread roll was dense and dry.
review from
-
9.3
Flight from Paris to London (LHR)
Pros: Check-in was very easy and actually quiet compared to the rest of the airport.
Cons: When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help.
review from
-
10.0
Cons: First class, great experience thank you kayak . I will use the website again next time
review from
-
7.3
TV on a stick
Pros: I had extra leg room.
Cons: The TV screen was in a stick and it had been used so much that if I didn't pull it forward all the way it would not stay up. Then when you try to put it down it hits the wall in front of you and doesn't tuck in.
review from
-
8.0
Best Cabin Crew
Pros: I'm a regular flier. I'm a British Airways Gold Member and inflight a lot. Best Cabin Crew Hands Down.
review from
-
6.6
worst business class ever
Pros: Food was ok.
Cons: One of the worst business class experiences I ever had. Seats are small (7 per row, 3 of which are facing backwards). If you have a non aisle seat you need to climb on top of another passenger to get up (which is unacceptable I'm business class)
review from
-
6.3
Pleasant
Pros: Great staff, always polite and welcoming. Boardiing was simple.
Cons: Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight.
review from
-
3.3
Never never again on BA
Pros: Absolutely nothing
Cons: Flight was delayed by 2 hours. Then they bumped us out of the seats we had reserved. Made it just in time for our connection. Then they bumped us from that flight. Others were given generous compensation for that bump. However we were given nothing. At least they us we could rest in the BA lounge because I am elderly and disabled and we would have a 9 hour wait. Got to the lounge and we were not listed in the system. So we were denied entrance. We will have have spent 2 nights on a plane and 36 hours instead of one night and 16 hours. Rotten way to depend your 50th anniversary.
review from
-
3.3
Pros: not much
Cons: 5.5 hours delay
review from
-
2.0
Cheapo airline
Pros: Nothing
Cons: Nothing was impressive at all
review from
-
4.0
Pros: Nothing
Cons: Flight was late. Poor support from ground personnel in LHR Poor service
review from
Flight status
British Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
781
Stockholm
ARN
London
LHR
633
Athens
ATH
London
LHR
477
Barcelona
BCN
London
LHR
467
Bilbao
BIO
London
LHR
10
Bangkok
BKK
London
LHR
198
Mumbai
BOM
London
LHR
755
Basel
BSL
London
LHR
256
New Delhi
DEL
London
LHR
232
Moscow
DME
London
LHR
977
Hannover
HAJ
London
LHR
799
Helsinki
HEL
London
LHR
8
Tokyo
HND
London
LHR
276
Hyderabad
HYD
London
LHR
18
Seoul
ICN
London
LHR
1341
Leeds
LBA
London
LHR
665
Larnaca
LCA
London
LHR
879
Saint Petersburg
LED
London
LHR
2233
London
LGW
Hamilton
BDA
81
London
LHR
Accra
ACC
634
London
LHR
Athens
ATH
73
London
LHR
Abu Dhabi
AUH
191
London
LHR
Austin
AUS
482
London
LHR
Barcelona
BCN
466
London
LHR
Bilbao
BIO
9
London
LHR
Bangkok
BKK
199
London
LHR
Mumbai
BOM
870
London
LHR
Budapest
BUD
229
London
LHR
Baltimore
BWI
257
London
LHR
New Delhi
DEL
219
London
LHR
Denver
DEN
233
London
LHR
Moscow
DME
1460
London
LHR
Edinburgh
EDI
902
London
LHR
Frankfurt am Main
FRA
730
London
LHR
Geneva
GVA
976
London
LHR
Hannover
HAJ
794
London
LHR
Helsinki
HEL
31
London
LHR
Hong Kong
HKG
7
London
LHR
Tokyo
HND
277
London
LHR
Hyderabad
HYD
217
London
LHR
Washington
IAD
17
London
LHR
Seoul
ICN
55
London
LHR
Johannesburg
JNB
33
London
LHR
Kuala Lumpur
KUL
275
London
LHR
Las Vegas
LAS
283
London
LHR
Los Angeles
LAX
1340
London
LHR
Leeds
LBA
664
London
LHR
Larnaca
LCA
878
London
LHR
Saint Petersburg
LED
500
London
LHR
Lisbon
LIS
35
London
LHR
Chennai
MAA
456
London
LHR
Madrid
MAD
207
London
LHR
Miami
MIA
368
London
LHR
Marseille
MRS
65
London
LHR
Nairobi
NBO
346
London
LHR
Nice
NCE
5
London
LHR
Tokyo
NRT
39
London
LHR
Beijing
PEK
67
London
LHR
Philadelphia
PHL
289
London
LHR
Phoenix
PHX
856
London
LHR
Prague
PRG
287
London
LHR
San Francisco
SFO
11
London
LHR
Singapore
SIN
696
London
LHR
Vienna
VIE
846
London
LHR
Warsaw
WAW
95
London
LHR
Montreal
YUL
714
London
LHR
Zurich
ZRH
501
Lisbon
LIS
London
LHR
419
Luxembourg
LUX
London
LHR
36
Chennai
MAA
London
LHR
457
Madrid
MAD
London
LHR
367
Marseille
MRS
London
LHR
347
Nice
NCE
London
LHR
6
Tokyo
NRT
London
LHR
38
Beijing
PEK
London
LHR
857
Prague
PRG
London
LHR
699
Vienna
VIE
London
LHR
851
Warsaw
WAW
London
LHR
715
Zurich
ZRH
London
LHR
780
London
LHR
Stockholm
ARN
754
London
LHR
Basel
BSL
Top airports served by British Airways
- London Heathrow Airport (LHR)
- Dallas/Ft Worth & other airports Airport (DFW)
- Chicago O'Hare International Airport (ORD)
- Miami Airport (MIA)
- Los Angeles Airport (LAX)
- New York John F Kennedy Intl Airport (JFK)
- Philadelphia Airport (PHL)
- Madrid Barajas Airport (MAD)
- London Gatwick Airport (LGW)
- London City Airport Airport (LCY)
- Dublin Airport (DUB)
- Charlotte Douglas Airport (CLT)
- Sydney Kingsford Smith Airport (SYD)
- Doha Airport (DOH)
- Helsinki-Vantaa Airport (HEL)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Phoenix Sky Harbor Intl Airport (PHX)
- San Francisco Airport (SFO)
- New York LaGuardia Airport (LGA)
- San Diego Airport (SAN)
- Edinburgh Turnhouse Airport (EDI)
- Glasgow Intl Airport (GLA)
- Las Vegas McCarran Airport (LAS)
- Nashville Intl Airport (BNA)
- Johannesburg OR Tambo Airport (JNB)
- Manchester Airport (MAN)
- New Orleans Louis Armstrong Airport (MSY)
- Amsterdam Schiphol Airport (AMS)
- Seattle/Tacoma Intl Airport (SEA)
- Washington Reagan-National Airport (DCA)
- Orlando Airport (MCO)
- Barcelona Airport (BCN)
- Tokyo Haneda Airport (HND)
- Hong Kong Intl Airport (HKG)
- Ko Samui Airport (USM)
- Toronto Pearson Intl Airport (YYZ)
- Paris Ch. De Gaulle Airport (CDG)
- Berlin Tegel Airport (TXL)
- Frankfurt am Main Airport (FRA)
- Denver International Airport (DEN)
- Kansas City Airport (MCI)
- Boston Logan International Airport (BOS)
- Austin Bergstrom Airport (AUS)
- San Jose Airport (SJC)
- Rome Fiumicino Airport (FCO)
- Lambert-St Louis Airport (STL)
- Düsseldorf Airport (DUS)
- Melbourne Tullamarine & other airports Airport (MEL)
- Geneva Geneve-Cointrin Airport (GVA)
- El Paso Airport (ELP)
- Minneapolis St Paul Airport (MSP)
- Jacksonville Airport (JAX)
- Cape Town Intl Airport (CPT)
- São Paulo Guarulhos Intl Airport (GRU)
- San Juan Luis Munoz Marin International Airport (SJU)
- Salt Lake City Airport (SLC)
- San Antonio Airport (SAT)
- Albuquerque Airport (ABQ)
- Munich Franz Josef Strauss Airport (MUC)
- Tucson Airport (TUS)
- Tampa Airport (TPA)
- Fort Lauderdale Airport (FLL)
- Nice Côte d'Azur Airport (NCE)
- Aberdeen Dyce Airport (ABZ)
- Columbus Airport (CMH)
- Oslo & other airports Airport (OSL)
- Zurich Intl Airport (ZRH)
- Newark Airport (EWR)
- Milan Linate Airport (LIN)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Singapore Changi Airport (SIN)
- Houston George Bush Intcntl Airport (IAH)
- Springfield-Branson Airport (SGF)
- Mexico City Juarez & other airports Airport (MEX)
- Oklahoma City Will Rogers World Airport (OKC)
- Pittsburgh Airport (PIT)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Malaga Airport (AGP)
- Raleigh-Durham Airport (RDU)
- Memphis Airport (MEM)
British Airways contact information
- BA IATA code
- +603 7712 4747 Call
- britishairways.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.