Find Cheap Flights from London Heathrow to Kuala Lumpur Intl (LHR - KUL)

The flight on an A350 wide body was uneventful. I was in the "Premium Economy" section, which is sold as regular "Economy" for domestic flights. Excellent seating 2+4+2. The food was OK, not much to write home about, but they skipped coffee and tea because of turbulence (hardly perceptible).

Boarding process in HAN was very confusing: there was a change of gate announcement just when boarding was to start. Everybody went like crazy through the airport terminal looking for a Gate that does not exist. Followed by a counter-announcement. And then being bussed to the aircraft. People came on board up to the last minute... Arrival in SGN crazy for a different reason. All 300-some passengers were bussed again. Just that the ladders were not ready, and then whoever drove could not adjust them, and then the busses were not ready either. 25 minutes from landing to the luggage belts. Vietnamese airports need to work on their their procedures.

Food served inflight was excellent, new airplane, and comfortable legroom

On time, clean, nice staff.

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

The crew treated well on airplane

The employee treated the board very badly in (jeda -ksa) his name ali algamdi. Flight time has changed twice. 3 bags were lost. The package is not shipped to the last transit station

The worest flight in my life

Treatment of the Crew

Small airplane, food there is no entertainment .

Nothing

The flight delayed more than 2 hrs which is lead to miss the next flight.

On time service and excellent quick 30 min flight.

Flight attendants needs to smile little more.

Station manager, Mr. Habibur Rahman was very helpful to reschedule ticket. He is very cordial and cooperative. We wish BG has more people like him. Cabin Crew Kobita and Taslim was good and Captain Enam is the best. Cabin was clrean.

Inside temperature was very cold and there was not enough blanket for the passengers. But Ms. Kobita was apologing on behalf of BG. Kualampur BG staff did not search much and said no seat availavle on 27 February. But station master Habibur Rahman helped us get three seats. When we were in the plane we saw one fourth seat was empty.

Shaking a lots... Snacks are too poor...

The price. Biman Bangladesh offers the best fares which is the only reason anyone would choose to fly with them.

Biman bangladesh airlines are consistently late. Almost all of their employees display laziness. Check-in and boarding are never easy or pleasant.

It landed safely.

It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty.

It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too.

Food is very dull. Our flight coming in and out were both delayed.

The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales."

Excellent

I need more legroom.

Service was outstanding

The headphones didn't work

Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor.

Better options in A/V meal

Food.

Nothing

Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!

Enterment

Crew nice alway take care customer

I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

The entertainment selections were great.

The seats were a bit uncomfortable and the food was horrible (pretty typical of most airlines though).

My daughter and I asked to move to have more room on the flt to change to a different row the flt was not full at all. The crew said they needed the last 2 rows for themselves which I understood until they pulled out all their bedding and lyed down to sleep each taking a full row. I have never seen this befor on my extensive travels. We were only offered fluids to drink 2 times with meals on a 12 hour flt from Jordan to Chicago. I thought this was poor service and not health for the passengers. My meal was the same both times with small amounts and poor quality. I noted it was much better on the way over along with the service. I assisted with a medical emergency on the flt being a emergency room nurse and I did feel the staff was great full I was able to help. I am sorry to say I will choose air France in the future.

Food and crew were great.

Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext

l did not get any of 12 bags that I put in the airplane.

Food wasn't as expected

I like the comfartability of flight

everythimg was good

less crowd

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

Gr8 service on land and air way to go Garuda

Good service, clean plane, friendly staff

Very small amount of food, no refill on drinks!

Staff, food, seats.

Nothing really.

Crew were very attentive.

Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok.

I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time.

The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia.

Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail.

Food was very poor.

They lost my bag

Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back.

Food and crew were great.

Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext

My daughter and I asked to move to have more room on the flt to change to a different row the flt was not full at all. The crew said they needed the last 2 rows for themselves which I understood until they pulled out all their bedding and lyed down to sleep each taking a full row. I have never seen this befor on my extensive travels. We were only offered fluids to drink 2 times with meals on a 12 hour flt from Jordan to Chicago. I thought this was poor service and not health for the passengers. My meal was the same both times with small amounts and poor quality. I noted it was much better on the way over along with the service. I assisted with a medical emergency on the flt being a emergency room nurse and I did feel the staff was great full I was able to help. I am sorry to say I will choose air France in the future.

Value, food

For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard

Purchase value

Economy seats are a bit tight

Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying.

Everything was great. Got upgraded to first class

Great service

plane a little old

On time, clean, nice staff.

Good weather and a quick smooth flight

They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane.

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

I like the comfartability of flight

everythimg was good

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Food wasn't as expected

bagus

bagus

Fiod, flight experience, boarding. The flight staff was very good and helpful, as was the ground crew

Good food, modern plane, professional staff. Punctual

N/A

Staff, food, seats.

Nothing really.