Find Cheap Flights from London to Kuala Lumpur Intl (LON - KUL)

Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there.

Route and travel time. The food taste good.

Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket.

- Crew friendly and helpful

- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by

Entertainment is always highlight

Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people

The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia.

Red wine was good

The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!

The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either.

Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck.

Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail.

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat

The food was a bit salty this time.

service was great

Plane is a bit old

the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory.

Station manager, Mr. Habibur Rahman was very helpful to reschedule ticket. He is very cordial and cooperative. We wish BG has more people like him. Cabin Crew Kobita and Taslim was good and Captain Enam is the best. Cabin was clrean.

Inside temperature was very cold and there was not enough blanket for the passengers. But Ms. Kobita was apologing on behalf of BG. Kualampur BG staff did not search much and said no seat availavle on 27 February. But station master Habibur Rahman helped us get three seats. When we were in the plane we saw one fourth seat was empty.

On time service and excellent quick 30 min flight.

Flight attendants needs to smile little more.

Meal and snack was tasty and piping hot. Plane was brand new 737-800 in great shape. Entertainment system worked as described although there were some glitches with movie playback and the Moving Map program. The flight departed BKK on time! Crew were pro and attentive.

Bit of a hard landing in Dhaka, but maybe that's how the pilots have to do it?

Flight was delayed by ~3 hours due to runway closure. Missed connecting flight from Kolkata, and Biman Bangladesh didn't take any responsibility.

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

Nothing.

At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore.

Food and crew were great.

Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext

The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight.

Could not check in online, had to get the boarding pass at the airport.

Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back.

The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags.

I had a medical isue.want to cancel but miss comunication until last munite.They let my ticket dead.So sorry.Did not go..Not able to use in the future..To bad can you help?

Crew attendance

No place for hand luggage

Excellent check-in and in-flight service

Good service

Departure delay

Nothing.

At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore.

I like the comfartability of flight

everythimg was good

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

more international movie choices - too many Hollywood movies.

The seats were comfortable as they were in Boeing 787 Dreamliner.

The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere.

Nothing

The flight delayed more than 2 hrs which is lead to miss the next flight.

The crew treated well on airplane

The employee treated the board very badly in (jeda -ksa) his name ali algamdi. Flight time has changed twice. 3 bags were lost. The package is not shipped to the last transit station

Crew were very attentive.

Gr8 service on land and air way to go Garuda

Pretty smooth flight!

Very rough landing!!

Staff, food, seats.

Nothing really.

Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back.

Extensive security. Warm plane. No charging outlets.

Food and crew were great.

Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext

My daughter and I asked to move to have more room on the flt to change to a different row the flt was not full at all. The crew said they needed the last 2 rows for themselves which I understood until they pulled out all their bedding and lyed down to sleep each taking a full row. I have never seen this befor on my extensive travels. We were only offered fluids to drink 2 times with meals on a 12 hour flt from Jordan to Chicago. I thought this was poor service and not health for the passengers. My meal was the same both times with small amounts and poor quality. I noted it was much better on the way over along with the service. I assisted with a medical emergency on the flt being a emergency room nurse and I did feel the staff was great full I was able to help. I am sorry to say I will choose air France in the future.

I reserved a window seat on this site but was given a middle row instead when I checked in.

Food was very poor.

The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia.

Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail.

Good weather and a quick smooth flight

They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane.

Great service

plane a little old

The crew was very attentive and nice

The seats are very close together. It's hard to get comfortable

the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory.