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Airports
Origin
London
RM 1,738
only
RM 1,738
Destination
Kuala Lumpur
RM 1,738
only
RM 1,738
Wed, 2 May
LHR
KUL
18h 55m
Thu, 10 May
KUL
LHR
25h 05m
RM 1,738
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

HNL
PEK
OK 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Wed, 10 Jan
LHR
KUL
33h 15m
Tue, 16 Jan
KUL
LHR
20h 35m
RM 2,068
Trip: 7 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Boarding
6.0
Comfort
6.2
Crew
6.5
Entertainment
5.0
Food
5.7
AUH
LHE
Mediocre 2.0

Nothing.

At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore.

ISB
CPH
Good 6.6

Crew service was good enough.

Boarding service was just rubbish.

CPH
OSL
Good 6.6

Food wasn't as expected

LHE
KHI
Good 6.0

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

AUH
ISB
Mediocre 2.0

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

Thu, 15 Feb
LHR
KUL
35h 05m
Wed, 28 Feb
KUL
LHR
32h 55m
RM 2,077
Trip: 14 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 391 reviews
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.9
CGK
UPG
Excellent 10.0

GA always Great

CGK
LBJ
Excellent 10.0

The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short.

There was no in-flight entertainment, but like I said it was ok since it was a short flight.

UPG
SOQ
Excellent 10.0

Love Fly Ing GA

CGK
SIN
OK 5.0

Crew still manage to provide their excellent services instead of all of the problem related to boarding.

There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

DPS
UPG
Excellent 10.0

Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks.

Sat, 9 Jun
LHR
KUL
30h 50m
Sat, 16 Jun
KUL
LHR
32h 40m
RM 2,150
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3780 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Excellent 10.0

I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

JFK
CAN
Good 6.6

Professional cabin crew.

Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre.

Thu, 8 Feb
LHR
KUL
18h 20m
Thu, 22 Mar
KUL
LHR
18h 15m
RM 2,191
Trip: 42 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

DXB
JED
Excellent 9.0

Staff was nice.

JED
NBO
Mediocre 2.6

My flight was changed to a 10 hour layover in Jeddah after a night flight. The transfer waiting area is too small and there is not even wifi in the whole airport. I got food poisoning the day after my flight too! There was no personal entertainment available on my second flight.

RUH
JFK
Mediocre 3.6

None

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

Tue, 16 Jan
LHR
KUL
19h 30m
Wed, 28 Feb
KUL
LHR
24h 20m
RM 2,256
Trip: 44 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 881 reviews
Overall
7.7
Boarding
7.7
Comfort
7.7
Crew
7.9
Entertainment
7.4
Food
7.3
AMM
ORD
Mediocre 3.3

Food is really bad ..

AMM
ORD
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

AMM
ORD
OK 4.6

The movie selection was good.

They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!

AMM
ORD
Mediocre 2.0

Non stop flight

Poor service. Rude and unprofessional staff. Not enough food or beverage service.

CAI
AMM
Mediocre 2.0

The airline canceled my return flight without notice because I did not board an earlier connecting flight.

Thu, 18 Jan
LHR
KUL
24h 45m
Sun, 28 Jan
KUL
LHR
18h 25m
RM 2,256
Trip: 11 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 755 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SIN
SGN
Good 6.6

I choose this flight because of late departure time

no entertainment. no wifi.

HAN
HKG
Excellent 10.0

The food, service in the air, ground service, everything was excellent

SGN
HAN
Excellent 8.6

Entertainment system wasn't switched on immediately after take off and safety demos

SGN
HPH
Good 6.3

friendly crew. flight departed on time

no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight.

KIX
SGN
Excellent 8.0

Overall

We could not check in on line . Why? This reason made us have to waited in the long line

Fri, 4 May
LHR
KUL
19h 05m
Tue, 15 May
KUL
LHR
28h 00m
RM 1,738
Trip: 12 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
HFE
OK 4.3

Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin.

Sat, 5 May
LHR
KUL
18h 55m
Tue, 15 May
KUL
LHR
25h 05m
RM 1,738
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 10.0

flying in a B787-9

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

HNL
PEK
OK 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

LAX
PEK
OK 5.0

Delayed flights, missed connections, lost luggage

Mon, 7 May
LHR
KUL
18h 55m
Tue, 15 May
KUL
LHR
25h 05m
RM 1,738
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

HNL
PEK
OK 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

Sat, 10 Mar
LHR
KUL
29h 55m
Fri, 23 Mar
KUL
LHR
31h 15m
RM 2,138
Trip: 13 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 391 reviews
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.9
CGK
SIN
OK 5.0

Crew still manage to provide their excellent services instead of all of the problem related to boarding.

There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

TKG
CGK
Excellent 10.0

Penerbangan lebih cepat dari jadwal

Penerbangan lebih cepat 15 menit dari jadwl

DPS
UPG
Excellent 10.0

Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks.

CGK
UPG
Excellent 10.0

GA always Great

UPG
SOQ
Excellent 10.0

Love Fly Ing GA

Fri, 9 Feb
LHR
KUL
23h 10m
Thu, 1 Mar
KUL
LHR
18h 15m
RM 2,199
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

MAN
JED
Excellent 9.0

Staff at Manchester airport was nice. Boarding went smioth and easy. Nice be able take enough kg luggage.

My screen was stuck all time couldnt watch movie

DXB
JED
Excellent 10.0

Service food and punctuality

JFK
JED
Excellent 10.0

Arrangements

RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

Mon, 26 Feb
LHR
KUL
23h 30m
Wed, 14 Mar
KUL
LHR
19h 45m
RM 2,256
Trip: 16 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 755 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
HKG
SGN
OK 4.0

Lined up, crew took our tickets, we loaded on the bus to bring us to the plane, but the bus just stayed there for 10-15 mins. Then they told us all to get off the bus and go back into the terminal and wait. No explanation or apologies. Waited another 30 mins then everyone lined up again. They never explained what the issue was - it was a bit unsettling. Like, was it a meintamice issue? Should we be worried for our safety? Or was the aircraft simply late/delayed? Upon taxiing and take off the pilot finally said they were delayed from a previous flight and the plane needed to be “checked.” Would’ve like to know that an hour earlier when we first got kicked off the bus.

SYD
SGN
Excellent 9.0

Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form

Took too long (more than 1 hour in queue) to check in at Sydney

SGN
HAN
Excellent 8.6

Entertainment system wasn't switched on immediately after take off and safety demos

SIN
SGN
Good 6.6

I choose this flight because of late departure time

no entertainment. no wifi.

MEL
SGN
Excellent 9.0

Well worth the price

All good

Fri, 4 May
LHR
KUL
19h 05m
Thu, 10 May
KUL
LHR
25h 05m
RM 1,795
Trip: 7 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
HNL
PEK
OK 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

LAX
PEK
OK 5.0

Delayed flights, missed connections, lost luggage

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

PEK
LAX
Excellent 10.0

flying in a B787-9

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

Thu, 8 Mar
LHR
KUL
18h 20m
Thu, 22 Mar
KUL
LHR
25h 35m
RM 2,199
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
JED
JNB
OK 5.3

Not much

Food terrible little and no taste.

RUH
JED
Mediocre 3.3

2 hour delay and was told 20 minuets

CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

RUH
JFK
Excellent 9.6

Prayer room. Spacious rest rooms and bidet in toilet to maintain hygiene.

Service between Dhaka and Riyadh was very substandard. Crew's behaviour was not curtious and very unprofessional to certain passengers.

RUH
JFK
Mediocre 3.6

None

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

Sat, 17 Feb
LHR
KUL
35h 05m
Wed, 7 Mar
KUL
LHR
31h 15m
RM 2,228
Trip: 19 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 391 reviews
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.9
CGK
LBJ
Excellent 10.0

The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short.

There was no in-flight entertainment, but like I said it was ok since it was a short flight.

SUB
CGK
Excellent 9.3

Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport

CGK
UPG
Excellent 10.0

GA always Great

DPS
UPG
Excellent 10.0

Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks.

CGK
SIN
OK 5.0

Crew still manage to provide their excellent services instead of all of the problem related to boarding.

There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Wed, 7 Mar
LHR
KUL
23h 30m
Wed, 18 Apr
KUL
LHR
19h 10m
RM 2,256
Trip: 42 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 755 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SIN
SGN
Good 6.6

I choose this flight because of late departure time

no entertainment. no wifi.

HAN
SYD
Excellent 10.0

Tube entry into aircraft rather than bus

MEL
SGN
Excellent 9.0

Well worth the price

All good

SGN
SIN
Good 7.0

food, crew is nice. plane is ok too

no entertainment. no wifi

SGN
TPE
OK 5.6

The back of the plane was so loud you could not hear the movies with the earphones. Food was not good. Staff was exceptional to make us as comfortable as possible!

Sat, 5 May
LHR
KUL
18h 55m
Thu, 10 May
KUL
LHR
28h 00m
RM 1,795
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3447 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

LAX
PEK
OK 5.0

Delayed flights, missed connections, lost luggage

HNL
PEK
OK 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

Tue, 13 Feb
LHR
KUL
21h 20m
Wed, 28 Feb
KUL
LHR
18h 15m
RM 2,236
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1077 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
JFK
JED
Excellent 10.0

Arrangements

RUH
JFK
Mediocre 3.6

None

Airline boarding pass / check in counter behavior is unacceptable. They have very poor knowledge how to handle domestic to international flight passenger. Jeddah counter representative even don't know domestic and international terminal are different location in Ryadh; they even don't know passenger has to collect luggage and go to international terminal for final destination. As per Jeddah airlines counter supervisor, domestic and internation terminals are in same location whereas in reality we need to go with a bus. original flight was 4 hours connecting time but airlines changed to 2 hours. We are lucky that we don't missed our flight because we were 1 minutes late to close check in / collect boarding pass; as per counter representative. one of the biggest issue was as follows: when we went to Jeddah counter, we have requested for both boarding pass (Jeddah to Ryadh to JFK) including baggage to be collected to JFK; unfortunate duty supervisor behavior was unacceptable. He was very rood. He was repeating same word and telling "do you understand english" same word again and again with aggressive mood whereas he is very poor in english.

DXB
JED
Excellent 9.0

Staff was nice.

RAE
RUH
Excellent 10.0

Cabin crew very friendly and caring.

CMN
RUH
Good 6.0

Exit seat - staff on board

Late again

Mon, 12 Mar
LHR
KUL
23h 30m
Fri, 23 Mar
KUL
LHR
18h 25m
RM 2,256
Trip: 12 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 755 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
MEL
SGN
Excellent 9.0

Well worth the price

All good

SGN
HPH
Good 6.3

friendly crew. flight departed on time

no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight.

HAN
SYD
Excellent 10.0

Tube entry into aircraft rather than bus

SIN
SGN
Good 6.6

I choose this flight because of late departure time

no entertainment. no wifi.

HAN
HKG
Excellent 10.0

The food, service in the air, ground service, everything was excellent

*
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